8762 Itsm Jobs - Page 38

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Provide regular reports on collection activities and performance. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. Case to Case trac...

Job Purpose This position is open with bajaj finance ltdCulture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities Prefer Candidates with retail Debt Management Services experience. To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned. Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified. Ensuring legal guidelines are compiled for entire Debt Management Services stru...

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Debt Collection & RecoveryClient Relationship ManagementRecord Keeping & ReportingRisk MitigationCompliance & Regulations Required Qualifications and Experience Debt Collection & RecoveryClient Relationship ManagementRecord Keeping & ReportingRisk MitigationCompliance & Regulations

Job Purpose To assist the organization in collecting outstanding dues and Non-Performing Loans (NPLs) for DMS- The Wheels €“ 2W/3W across all payment buckets, aiming to reduce outstanding amounts. Duties and Responsibilities 1. Managing Collection Targets ‚Ensure adherence to collection schedules. ‚Attain EMI and penalty collection objectives. ‚Reposition vehicles in cases of defaults. ‚Close cases by securing settlement amounts. ‚Explore diverse customer communication approaches for effective recovery. 2. Vendor Management ‚Appoint collection agencies. ‚Strategize and allocate tasks to agencies. ‚Conduct on-site checks to validate procedural adherence. ‚Ensure prompt payment deposits by Fie...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities To Ensure SLA Delivery for each process - To ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service to Sales Numbers - To ensure all cash management services at the branch are delivered - Achieve Required Qualifications and Experience . Should have 6-8 years¢ experience, and minimum 2 years managing branch operations . Should be a post graduate preferably . Should have collaborative work style to engage with peers & colleagues across the company. . Should have excellent communication skills along with strong presentation and data analytics skills. . Se...

Job Purpose This position is open with bajaj finance ltdCulture Anchor:Think like an Entrepreneur - Encourages new ideas, helps teams improve, and supports them in taking up challengesPractice Emotional Intelligence - Listens to others, stays calm under pressure, and treats everyone with respect. Transform Continuously - Explores opportunities and encourages teams to improve processes and systems for better delivery. Recognize & Reward Success - Recognizes hard work, supports talent growth, and ensures fair rewards and development. Duties and Responsibilities To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or reg...

Position Purpose Role is to work on Projects, Enhancements and Defects on ServiceNow framework. Must have experience on ServiceNow ITSM area. Responsibilities Direct Responsibilities Automate and support an expanding and maturing ServiceNow environment. Working knowledge of Incident, Problem, Service Request, Change, Knowledge, Service Portal, and CMDB. Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow. Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting. Analyzes the User Requirements provided by the Product Owners or BAs, challe...

Position Purpose BNP Paribas is looking for well organized, dynamic, and highly motivated individuals for the role of Incident Manager for STA under the ITGP Production area. The role will require excellent Incident Management skills and very high level of communication skills (both written and verbal) and thorough understanding of support functions and ITIL processes. Responsible for overseeing the resolution of IT incidents within All BNPP Production Major incidents. The individual should have good understanding of process and BNPP Group ecosystem like CIB, PF, Cardif.. etc. The position will help Production teams to concentrate on the resolution by leveraging on the dedicated team for the...

We are looking for a skilled Associate Solution Architect with 5-9 years of experience to join our team in the Employment Firms/Recruitment Services Firms industry. Roles and Responsibility Design and implement scalable solutions using ITIL foundation and BMC Remedy ITSM. Manage fault management L1 processes and ensure high-quality service delivery. Develop and maintain UNIX fundamentals and commands for efficient system administration. Collaborate with cross-functional teams to identify and prioritize project requirements. Utilize JIRA for project tracking and management. Create PERL scripts to automate tasks and improve efficiency. Job Requirements Strong understanding of OSS foundation an...

Skill: Change Manager Experience: 3+ Years Location: - Bangalore Notice Period: Immediate to 15 Days Employee type: Contract to Hire Incident Management: Co-ordinate with Service Desk and Incident management team in the identification of Major Incidents; manage Major Incidents, to ensure that these are diagnosed and escalated to appropriate and consistent quality standards; co-ordinate with Service Desk, IT support staff and Customers to ensure accurate and appropriate communications during Major Incidents. Problem Management: Manage Problems to ensure that these are diagnosed, logged and escalated to appropriate and consistent quality standards; co-ordinate Service Desk, IT staff and Custom...

Responsibilities : Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, business analysis, and task and workflow analysis Evaluate gathered information, identify and reconcile conflicts, decompose high-level information into details, abstract general understanding from low-level information, and distinguish wants from true needs Proactively communicate and collaborate with clients and technical teams to prioritize requirements, evaluate potential solutions, define a proposed solution, propose quick fixes, and develop model business processes Create and revise analysis artifacts and deliverables as needed such as business req...

Greetings for #IDESLABS We have Immediate Openings forRelease & Deployment Management JD: Generic JD applied We are seeking a highly skilled and motivated Release Management Specialist to join our IT team. As an integral part of the organization, you will be responsible for ensuring the smooth and efficient delivery of software releases, enhancements, and updates. Your expertise in managing the end-to-end release process will be vital in maintaining the stability and reliability of our clients landscape. Should have comprehensive knowledge on ITSM Tool (ServiceNow) and Deployment tools (Octopus, AIT etc..) Should have comprehensive knowledge of CI/CD protocols and DevOps auto deployment tool...

Design and implement operational data quality controlling. Build a 'user friendly' interface, visual workflows, inferential rules, 3rd party data, and other capabilities to drive improvements in measuring the quality of data in various data sources within bank. Qualifications / Required Skills Minimum 3 years of related experience with Alteryx. Certification preferred. Minimum 7 years of experience in IT industry and focus on data. Need understanding of developing Alteryx Macros Need understanding of Alteryx Application creation. Should have experience in Database Data connection. knowledge in workflow performance At least developed/worked in 30 workflows. Core certified in Alteryx. Experien...

Looking to onboard a skilled ServiceNow Business Analyst (BA) with 5-15 years of experience. The position is based in Bangalore and offers a hybrid working mode. Roles and Responsibility Design and implement business processes for Service Delivery Modernization efforts using ServiceNow. Develop and maintain business models, strategies, and processes to drive organizational growth. Collaborate with cross-functional teams to identify and prioritize business requirements. Analyze and resolve complex business problems using exceptional analytical skills. Build strong customer relationships through excellent customer relationship management skills. Identify areas for process improvement and imple...

Roles and Responsibility Manage and maintain computer systems, networks, and peripherals. Develop and implement system administration policies and procedures. Troubleshoot and resolve technical issues efficiently. Collaborate with other teams for seamless integration of systems and applications. Ensure compliance with organizational security and data management policies. Provide technical support and training to end-users as needed. Job Requirements Minimum 5 years of experience in system administration or a related field. Strong knowledge of ServiceNow components including client scripts, business rules, ACL, script includes, UI pages, UI actions, workflows, and flow designer. Experience wi...

Minimum 1 full life cycle implementation on CBP- TPM planning using BW-IP & HANA Experience in collecting requirements, designing of solutions, and developing the solution . Excellent Communication Skills Client management Must be Independently able to navigate or create promotion in CRM system. Detailed Job Description:- Expertise in Data modelling and designing Info Objects, Info Cubes, Aggregates, DSO/ODS objects, Transformations, Data transfer processes (DTPs), Info Sources, Data Sources, Composite providers and Info Sets. Expert in the various BW-IP objects and functionalities Expert in working on Planning ADSO/CUBE, Aggregation level, Planning Function (AMDP, FOX), Planning sequence, e...

Remedy developer U3/U4 Location : Pune Kolkata Bengaluru Min Experience 2 years BMC Remedy Solutioning, Installation, Configuration and Upgrades Strong skill in CMDB Expertise in Service Catalog design , consolidation Expertise in designing custom applications on BMC Remedy platform according to Business needs Expertise in design and build of 3rd party integration Expertise in Remedy OnDemand and Helix platform

Broadcom Automic Automation (UC4) Specialist Expertise in designing and adapting complex workflows Skilled in Unix, Java, and Shell scripting Strong background in IT Operations, Change & Release Management, and Incident Management Ability to analyse technical requirements, and manage planning & coordination activities Experience advising IT service owners on workflow automation best practices Personal & Interpersonal Skills: Independent yet collaborative team player Strong communication, coordination, and organizational abilities Analytical mindset with a structured and solution-oriented work style Resilient under pressure and committed to delivering quality results Location - Chandigarh,Dad...

Position Purpose The Support Analyst will provides the Monitoring, Support, Investigation, Troubleshooting, Incident Management and Problem Management in multiple technologies and applications. Manages existing systems and subsystems, which applications and business streams rely on, and is responsible for troubleshooting in his/her area of responsibility. Responsibilities Direct Responsibilities As the applications to be supported are Client focused , high professional support service is expected Supporting Application end to end, Managing issue and Incident Monitor and Troubleshoot Communicate with stakeholder to inform, investigate and alert about issue. Skill in creating and maintaining t...

Join our team! Were building a world where Identity belongs to you. The Team This role joins the Go-To-Market Technology group and plays a critical part in realizing our vision to support business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We enable the broader Technology, Data & Intelligence organization in the mission to "Accelerate Oktas Scale and Growth". The Opportunity As a Manager in the Go-To-Market TechnologySupport Operations team, you will be responsible for leading a team of Business Application Administrators in overseeing Oktas Go-To-Market Technology, primarily Salesforce and integrated applications. You will manage the day-...

Okta is seeking a highly skilled and experienced People Operations Specialist to drive continuous improvement and process optimization within our Shared Services organization. This role combines deep process excellence expertise with strong technical skills in ServiceNow, self-service portal design, and AI chatbot integration . You will lead initiatives to enhance service delivery, drive automation, and enable data-driven decision-making across Shared Services. What youll be doing ServiceNow Process Management & Analytics Design and develop self-service portal on ServiceNow , enabling intuitive access to services and information (include knowledge management) Lead the integration of AI-power...

Project description One of our client (a leading bank of Singapore) is looking for C#/.Net consultants to support bank in their application transformation. Responsibilities Translate application storyboards and use cases into functional applications Design, build, and maintain efficient, reusable, and reliable C# code Ensure the best possible performance, quality, and responsiveness of applications Identify bottlenecks and bugs, and devise solutions to these problems Help maintain code quality, organization, and automatization Skills Must have 12+ years of relevant experience of C# and .NET development Proficient in C# and .NET Core, with a good knowledge of its ecosystems Knack for writing ...

Role: ITSM Director Work Location: Gift City, Gandhinagar Working Mode: 5 days Work from office Shift Timings: US Shift, (should be ready to work in 24 x 7 Flexible Shift) Position Overview: We are seeking a strategic and experienced ITSM Director to lead our IT Service Management (ITSM) function. The ITSM Director will be responsible for defining and implementing ITSM strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization. This role requires strong leadership skills, technical expertise in ITSM frameworks, and the ability to drive transformational change and innovation. Key Responsibilities: Develop and execute ITSM strategies...

Position Purpose This role will require the individual to perform a critical function by being fully accountable and responsible for the IT Major Incident Management function across all CIB2S applications. The position will primarily be single point of contact for business in the event of a Major Incident, as well as a reference point regarding IT Major Incident Management, while interfacing with two other geographical regional centers to provide a true follow the sun coverage for all IT incidents. This role requires excellent communication skills and ability to build relationships with the various teams across IT and will be required to have a clear and strong understanding of the ITIL inci...

Manage and optimize SolarWinds installations, including Network Performance Monitor (NPM), Server & Application Monitor (SAM), and other relevant modules. Implement and maintain integration between SolarWinds and ServiceNow to automate incident creation, update, and closure based on alerts generated by SolarWinds. Utilize the integrated SolarWinds-SNOW environment to streamline incident management processes, ensuring quick response to and resolution of IT issues. Customize SolarWinds and ServiceNow as needed to meet business requirements, including the development of custom scripts, alerts, reports, and workflows. Strong understanding of network and application monitoring principles and tech...