ServiceNow & Salesforce Dev with 4 yrs exp. BE CS. Certified in ServiceNow (Admin/Dev). Skilled in-Service Cloud, Flow Designer, Process Builder, REST APIs, MID Server, testing & deployment. Strong integration & automation expertise.

Degree- B.E Specialisation-Mechanical 1. Develop and configure ServiceNow modules (ITSM, HRSD, etc.). 2. Customize workflows, forms, business rules, and UI policies. 3. Integrate ServiceNow with third-party systems via REST/SOAP APIs. 4. Troubleshoot and debug ServiceNow issues. 5. Develop and manage Service Catalog and Request Workflows. 6. Manage user roles, permissions, and security settings. 7. Build reports, dashboards, and performance analytics. 8. Participate in Agile sprints and development cycles. 9. Optimize platform performance and scalability. 10. Document configuration and release updates.

Job Description We are seeking a highly skilled and experienced Senior System Engineer to join our dynamic IT team. This role is ideal for a well-rounded professional with strong expertise in managing hybrid infrastructures, covering cloud platforms (Azure & AWS), virtualization, server administration, endpoint security, and backup technologies. The candidate should be capable of independently managing L2/L3-level tasks and contributing to cloud transformation, automation initiatives, and security-focused integrations. Responsibilities Administer and support Office 365, Azure, and SharePoint at L2/L3 levels. Manage and maintain Azure VMs, resource groups, networking, and RBAC. Provide intermediate-level (L2) support and operations for AWS infrastructure including EC2, IAM, S3, and VPC. Perform day-to-day administration and troubleshooting of VMware environments. Manage and configure FortiClient EMS for endpoint protection and policy enforcement. Administer and monitor backup platforms like IBM Spectrum Protect Plus for VMs and Druva for Office 365. Manage Linux server environments (RHEL, SUSE, CentOS, Ubuntu) and Windows Servers. Administer Mimecast email security, archiving, and continuity solutions. Handle On-Prem Active Directory (L3-level) including GPO, DNS, DHCP, user and group management. Collaborate with the security and compliance teams for audits, policy implementation, and security tool integrations. Support basic SIEM-related activities such as log source onboarding and integration with IT infrastructure components. Develop and maintain technical documentation and operational procedures. Microsoft Azure: VM provisioning, cost optimization, Azure AD integration, virtual networking, storage, monitoring, and automation (ARM/Bicep templates or equivalent). Amazon Web Services (AWS): Hands-on experience with EC2, IAM policies, S3, CloudWatch, and basic VPC/networking. Office 365 / Microsoft 365: Tenant management, Exchange Online, Teams, SharePoint, and Intune. Understanding of hybrid infrastructure models and integrating on-premises systems with cloud platforms. Exposure to cloud security best practices, backup strategies, and resource tagging/governance. Work with internal teams to track, assess, and remediate vulnerabilities across systems, applications, and cloud resources. Essential Skills Office 365 and SharePoint (L2-level) administration. Microsoft Azure and AWS (L2-level) operational experience. VMware administration and performance monitoring. FortiClient EMS management and policy deployment. Proficient in Windows and Linux server administration. Mimecast configuration and mail flow troubleshooting. Strong Active Directory management (L3-level). Experience with backup solutions: IBM Spectrum Protect Plus and Druva. Vulnerability management processes and remediation tracking. Basic knowledge of SIEM platforms (e.g., log source integration, onboarding, and verification). Strong problem-solving and documentation skills. Additional Desired Skills Industry certifications (AZ-104, AWS SysOps/Associate, VMware VCP, RHCSA/RHCE, ITIL). Experience with PowerShell or shell scripting for automation. Familiarity with Jira Service Management or other ITSM platforms. Basic knowledge of networking and firewall rules. Exposure to cloud cost management and resource optimization tools. Education Requirements & Experience Bachelor’s degree in computer science, Information Technology, or related field. 7–10 years of experience in systems and cloud administration roles. Strong background in hybrid cloud environments and enterprise IT infrastructure. Excellent communication and stakeholder management skills.

- Strong Hands-on Experience in Shell Scripting: Proficient in writing and debugging shell scripts for task automation, job scheduling, and system maintenance. - Control-M administration experience as Level 2/3 level for complex infrastructure and environment. - Ability to schedule jobs, monitor and correct the issues related to backups, applications, file transfers, etc. - Handled Priority 1 and critical issues related to Control-M. - Knowledge on integrations using plugins and API based connections with other infrastructure services. - Setup and maintain high availability of the Control-M environment of a large infrastructure environment. - Ability to maintain, upgrade and patch the Control-M environment and suggest recommendation for value addition. - Document technical solutions and build SOPs for the monitoring team. - Knowledge on Linux, Unix and Windows environment is mandatory. - Should have Excellent communication and interpersonal skills; helps contribute to timely completion of project deliverables well short of schedule - Rich exposure in automation & programming through UNIX shell scripting, Python or any other scripting language is added advantage - Analytical skill to understand user requirements, procedures, and problems to automate processing or to improve existing job flows and schedules systems - Knowledge on ITIL and Certification preferred. - Knowledge on ServiceNow ITSM tool - Basic understanding of scripting and batch knowledge - Very good understanding of ITIL V3 Fundamentals - Fair knowledge of Windows, Linux & Mainframe operating systems - Good foundation of networking concepts - Nice to have: Knowledge & experience working with different automation tooling within IT Operations - Very good communication & coordination skills - Very good analytical thinking and problem-solving abilities Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Role & responsibilities Build platform capabilities utilizing Flow Designer, custom code and integrations with external systems Work platform tickets and incidents as the come in Maintain Instance stability and security Ideate new capabilities and train existing staff on continuing eduction Perform other duties, as assigned. Preferred candidate profile EDUCATION: Degree Level FIELD OF STUDY: Major; Concentration EXPERIENCE: 4-8 years of demonstrable proficiency on ServiceNow CERTIFICATION(S): System Administrator and Application Developer KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Working knowledge of ServiceNow capabilities involving ITSM, SPM, ServiceWatch, Midserver and security architecture for SaaS platforms. Strong configuration of base capabilities and examples of platform integration models. Strong grasp on team interoperation and collaboration. Ability to handle multiple workstreams efficiently and with clear communication of expectations and status. Ability to provide education to junior skillset team members across global positions. Capable of delivering documentation and training on areas of interest on ServiceNow capabilities. Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Link to apply: https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Senior-Software-Engineer_HR-17049 And Share your Cv on Anjali.panchwan@mcmcg.com

Role & responsibilities You will be responsible for implementing and managing release processes for code through development, test, and production environments. The Release Manager Job function works collaboratively with all participants in software development projects. This position works with Application teams to improve the software engineering processes and practices associated with continuously building, deploying and updating software and environments. The Release Management responsibilities also include building the IT Release Calendar and status reports, working closely with the other IT release managers from different portfolios. The Release Manager will assist in managing projects and interdependencies to ensure milestone adherence. Forward Plan the release windows and cycles across a portfolio. Manage risks and resolve issues that affect release scope, schedule and quality. Measure and monitor progress to ensure application releases are delivered on time and that they meet or exceed expectations Conduct Release Readiness reviews, Milestone Reviews and Business Go/No-Go reviews. Daily and weekly Release Reporting. Negotiate, plan and manage all release activities. Maintain the release schedule for all core services and ensure alignment across key partners and vendors. Communicate effectively with both IT and Business users. Continually work towards making improvements in the release process. Participate in CAB meetings to discuss release scope and/or roadblocks. . ServiceNow experience

ROLE 1 - JD for Delivery Lead: Required Qualifications: Bachelor's or masters degree in computer science, Information Technology, or a related field. 7+ years of experience in IT service delivery, with 5+ years of Service Delivery in ServiceNow projects. Strong expertise in core ServiceNow modules (ITSM, ITOM / CMDB/ HRSD, etc.). Proven track record in delivering large-scale ServiceNow implementations or upgrades. Experience in ensuring delivery quality through metrics-driven performance Monitor progress to ensure deadlines, standards, and financial targets are met for each project. Work with onshore counterparts to ensure timely submission of timesheets, project deliverables and customer invoicing. Solid understanding of Agile and ITIL methodologies. Strong problem-solving, organizational, and communication skills. ServiceNow certifications such as CSA (Certified System Administrator) and CIS (Certified Implementation Specialist) are preferred. Lead and manage end-to-end delivery of ServiceNow implementations and enhancements from an offshore location, ensuring alignment with client objectives and timelines. Serve as the primary offshore point of contact for onshore stakeholders, managing communications, escalations, and expectations. Delivery quality oversight for a team of ServiceNow developers and testers, providing technical guidance, mentoring, and performance management. Nice to Have: Experience in Managed Services or working with system integrators. Exposure to cloud platforms and integrations (e.g., Azure, AWS, API management).

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Contract Job TitleIncident & Operations Manager (DevOps Background) Responsibilities: 1. Incident Response & Triage Develop and maintain incident response plans for various types of incidents. Ensure timely resolution of tickets by Operations team within agreed SLAs. Assess and prioritize incidents based on severity and initiate response actions accordingly. 2. Incident Documentation & Analysis Maintain detailed incident records including impact, nature, and resolution. Perform post-incident analysis to identify root causes and preventive actions. 3. Customer Satisfaction & Reporting Monitor and improve customer satisfaction through efficient operations. Address customer complaints and conduct monthly SLA review meetings. 4. DevOps Background (Prior Hands-on Experience) Experience with Linux administration, shell scripting, and troubleshooting. Managed CI/CD pipelines, Kubernetes clusters, and cloud infrastructure. Knowledge of virtualization (VMware/KVM) and private cloud environments. Familiarity with tools like Docker, Jenkins, Ansible, and cloud monitoring. 5. Leadership & Coordination Lead cross-functional teams and bridge gap between DevOps and Operations. Ensure clear communication with stakeholders and technical teams. - Location Pune, Maharashtra, India - 24/7 Operations (Yes/No)Yes - General Shift (Yes/No) As per the client's requirement - All Shift Timings: As per roster Rates including mark up - 130K/M Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category – Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity ? KEY SKILLS AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role : Primarily responsible for responding to RFIs/RFPs and proposing solutions in the domains of Digital IT Service Management, Service Assurance, and AIOps, encompassing infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, server and network automation tools across Data Centre, Cloud, Network, and EUC towers. Engage proactively with customers, understand their tool estates, and pitch next-generation solution areas that deliver business value. Collaborate with Solution Managers, Solution Architects, and Finance Managers to create solution documentation, pricing models, and appropriate presales collateral as part of RFI and RFP submissions based on stated requirements within the assigned team. Prepare and present AIOPS solutions to Wipro customers during onsite oral discussions, mutual value discovery sessions, ensuring all messages are aligned with Wipro''s solution strategy or win themes. Review solutions for alignment with Wipro Pricing and Effort Estimation Models based on experience. Lead discussions as a Tools Architect during due diligence, contract closures, and renewals, including compliance requirements and sign-off on technical Statements of Work (SOWs) and service levels specific to BSM and AIOPS. Manage interactions with partners such as Splunk, AppDynamics, Dynatrace, Moogsoft, HP, Microfocus, BMC, Microsoft, and ServiceNow. Key Responsibilities: Primarily responsible for responding to RFIs/RFPs and proposing solutions to customers in the areas of ITOM, ITSM, and ITAM (Monitoring, Observability, AIOPS, Service Management, Asset Management, and Automation). Create differentiated tool solutions powered by products such as Splunk AI ops, AppDynamics, Dynatrace, OpsRamp, Moogsoft AI ops, BMC, Microfocus, Microsoft, SolarWinds, Evolven, and others. Ensure proactive engagement with customers to understand their tool estates and pitch next-generation solution areas delivering business value. Work with Solution Managers, Solution Architects, and Finance Managers to enable the creation of solution documentation, pricing, and appropriate presales collateral as part of RFI and RFP submissions based on stated requirements within the assigned team. Prepare and present AIOPS solutions to Wipro customers during onsite oral discussions and mutual value discovery sessions ensuring all messages align with Wipros solution strategy or win themes. Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research? Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market references and recognition through highest analyst rankings, client testimonials and partner credits? Be the voice of Wipros Thought Leadership by speaking in forums (internal and external)? Mentor developers, designers and Junior architects in the project for their further career development and enhancement Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? RoleCloud Azure Key Skills Strong Hands-on experience running Public Cloud infrastructure on Azure Cloud. MS Azure (Mandatory) Strong Knowledge in ITSM tools, Confluence, JIRA, SNOW Excellent Communication Skills Good Knowledge Azure AD and IAM Good Knowledge and Working experience in azure Compute resources Good Knowledge on Azure Storage Knowledge on Backup and DR Azure Monitoring/Advisor and Security Azure PaaS Services IAC – Mandatory to have knowledge on IAC components Terraform and Azure DevOps basics GitHub Azure Networking part : Understanding of below topics: Hub and Spoke model. Connectivity between virtual networks and traffic flow. Vnet Peering and forward traffic. On prem and cloud connectivity Azure Firewall and logs validation. Azure Routes and association. Vnet address space and subnet IP CIDR validations. NSG & ASGs Service and private end points. Network watcher Trouble shooting the connectivity, app performance issues etc. Load Balancer & Application gateway and Storage accounts. Azure Disaster recovery ASR Failover and test failover. RBAC Understanding Azure AD Terraform Azure devops pipelines. Availability Set & Zones, PPGs. Azure backup. Azure PaaS services ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Cloud Azure Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Excellent Written and Verbal communication skills to interact with business users, gather requirements and document workflow / integrations. Should have experience Solutioning ITSM deployment Should have experience interacting with Stakeholders for requirements gathering and solutioning the architecture. Strong understanding of BMC Helix SaaS multi-tenancy platform. BMC Helix ITSM customization, administration, and support in the latest version of Helix. Customization of various application in Helix PWA. In depth Knowledge of various workflows in Helix. Issue debugging and fixing of BMC Helix ITSM. BMC Remedy ARS custom application development. Configuration of SLM. Should have experience configuring IM, PM, CM, SRM, Service Catalogue, KM, RM, CMDB modules. Should have experience configuring hardware asset management (HAM) and software asset management (SAM) modules. Knowledge of Integrating with Third-party ITSM tools like ServiceNow, ManageEngine etc. Experience with migrating data from legacy system (Remedy, ManageEngine etc) In depth knowledge on BMC Helix Discovery module. Experience in service mapping and service health dashboard creation using BMC Helix Discovery module. Catalogue item development in DWP 21.3 & above Create and update complex catalogue item in DWPA. Development of catalogue in BMC Helix Business Workflows. Knowledge on UI/UX principles for designing catalogue items and service requests in DWP portal. Integrate catalogue items using REST pallet and other available connectors. Experience in scripting and customization using JavaScript and JSON. Experience in BMC Helix CMDB, Data Model, and various jobs. Experience on integrating CBMD with various data providers like BMC Helix Discovery. Integration using REST API and Webservice. Should have experience in automating workflows, business rules and processes with BMC helix Experience in integration using Atrium Integrator/spoon jobs. Proven track of AD/Ticketing/CMDB integrations. Knowledge in creating solution design. Experience in uploading and managing foundation data. Prepare complex reports based on Helix Dashboards/Smart reporting. Should have experience in creating test cases and validating end-to-end workflows. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role ? Skill - ServiceNow ServiceNow Technical Lead (ITSM Expert + Discovery & CMDB Development ,HAM pro & SAM pro experience) Experience - 6+ years Location – Pune We are looking for a ServiceNow developer to join our team and help us deliver high-quality ServiceNow development solutions to our clients. You will be responsible for developing, configuring, and customizing ServiceNow applications, such as ITSM ,Discovery, CMDB, HAM Pro & SAM Pro and Service Mapping. ? Candidate must have : At least 6+ years of experience in ServiceNow development. Extensive hands-on experience of working with script based ServiceNow components such as business rules, script includes, client scripts, UI pages etc. Extensive experience of working with ServiceNow Glide objects such as GlideRecord, GlideSystem, GlideAggregate, GlideAjax etc. Ability to build Service Portal pages, designing customer widgets and good understanding of Angular JS Proficient in JavaScript, AngularJS, HTML, CSS, and REST APIs. Good knowledge of ServiceNow development best practices. Familiar with ServiceNow best practices, coding standards, and documentation ? ? Mandatory Skills: ServiceNow - IT Service Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 7.5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow IT Operations Management. Assist in defining requirements and designing applications to meet business process and application requirements. Develop and maintain technical documentation related to application design and development. Provide technical guidance and support to development teams during the implementation phase. Professional & Technical Skills: Must To Have Skills:Strong experience in ServiceNow IT Operations Management. Good To Have Skills:Experience in ServiceNow IT Service Management. Experience in designing and implementing complex ServiceNow solutions. Strong understanding of ITIL processes and best practices. Experience in developing technical documentation related to application design and development. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Operations Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow Human Resource Service Management (HR) solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements. Design and develop applications using ServiceNow HR modules. Customize and configure ServiceNow HR workflows and forms. Perform unit testing and resolve any defects or issues. Provide technical support and troubleshooting for ServiceNow HR applications. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Human Resource Service Management (HR). Good To Have Skills:Experience with ServiceNow IT Service Management (ITSM). Strong understanding of HR processes and workflows. Experience in designing and implementing HR solutions using ServiceNow. Knowledge of ServiceNow HR modules and their functionalities. Familiarity with ServiceNow HR best practices and industry standards. Additional Information: The candidate should have a minimum of 2 years of experience in ServiceNow Human Resource Service Management (HR). This position is based at our Kolkata office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Governance Risk and Compliance (SAP GRC) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years of full time education Summary : 8+ years work experience in SAP Authorizations, Users & Access Management Services in S/4 HANA, BW 4/HANA, Fiori, GTS, PO, BO/BOBJ and SAP GRC Access Control 10 and/or later versions. Good technical skills and ability to support ERP Systems; IT transformation experience in a global company, preferably in a FMCG and/or FMCH context having understanding of modern User & Access Management concepts and best practices; Demonstrate understanding in formulating strategies, alternatives and recommendations in information security management. Ability to evaluate risk and communicate it in a fact-based manner. Proficient in Application Management Methodologies and IT Governance. Can communicate solutions, ideas, suggestions to a variety of stakeholders effectively and comprehensibly, ability to defend the Core Model position. Strong experience in IT general controls (ITGCs), Sox Audits and Internal Control best practices. Significant experience in IT service management and tools (ITIL, ServiceNow, Jira) Team coordination/management skills; Proven ability to lead and work independently in multi-cultural environment and facilitating workshops; Experience in Project Management, involving Agile and Digital methodologies. At ease with Microsoft Office tools, and in general with IS tools. Experience with multi-geography, multi-tier service design and management. Knowledge of technological trends. Qualifications 15 years of full time education

Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of hands-on development experience with ServiceNow platform . Proficiency in JavaScript, HTML, CSS, and ServiceNow's scripting environment. Experience with multiple ServiceNow modules such as: IT Service Management (ITSM) IT Operations Management (ITOM) Customer Service Management (CSM) Human Resources Service Delivery (HRSD) Security Operations (SecOps) Governance, Risk, and Compliance (GRC) Software Asset Management (SAM) CMDB and Discovery Strong experience with ServiceNow Studio , Flow Designer , IntegrationHub , and Performance Analytics . Experience integrating ServiceNow with external tools (e.g., Azure AD, Jira, SCCM, Okta). ServiceNow certifications (e.g., CSA, CAD, CIS in one or more modules) is required

we are hiring for job position - service now developer Experience -- 4 - 8 Years Location -pune , indore Notice period - Only immediate joiner ( serving Notice period Max 5 Jun 2025) Mandatory skills - ITSM, ITOM, HAM, SAM, CSM, SPM, GRC-TPRM Interested candidate plase share your CV's on - rutuja.s@bwbsol.com / 9850368787

Strong hands-on experience in SQL (MySQL/Postgres) and log analysis. Programming ability in Python, Node.js, or Java for debugging, automation, or support tooling. Experience with ITSM platforms such as ServiceNow or JIRA. Solid grasp of telephony and contact center systems SIP, IVR, ACD configurations, call routing logic. Excellent written and verbal communication skills with a global customer base. Prior experience in high-impact technical support or DevOps-style triage environments.

Senior Applications Technical Specialist - MUM0284 Company Worley Primary Location IND-KR-Bangalore Job Applications Schedule Full-time Employment Type Employee Job Level Experienced Job Posting Apr 16, 2025 Unposting Date May 16, 2025 Reporting Manager Title Senior General Manager, Applications We deliver the worlds most complex projects. Work as part of a collaborative and inclusive team . Enjoy a varied & challenging role. Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects. ? The Role As an Senior Applications Technical Specialist with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc. Design, develop and implement enhancements/fixes within Service Now Ensure project and enhancement deployment as per conceptual design documentation and architecture Comfortable acting as the sole technical resource on a project and able to translate business requirements into a technical solution Collaborate with various Information Technology and business stakeholder groups to ensure deployed solutions meet all agreed upon criteria Responsible for administration, development and third tier support of ServiceNow Build and maintain Service Catalogues inclusive of workflow and Orchestration Create and maintain client scripts, business rules, UI Policies, widgets, etc. (JavaScript) Troubleshoot and resolve any potential technical application issues Adhere to ServiceNow best practices (code best practices, update sets, table relationships, application customization, etc.) Adhere to Worley Change Management principles to ensure the stability of sub-production and production environments Proactive, responsive and focused on anticipating future requirements and/or issues Recover quickly after change, disruptions, or mistakes and can remain productive and focused. Is adaptable and can apply lessons learned in one situation to another situation. Develop clear and concise technical/process documentation Assist with application enhancements planning, testing and implementation About You To be considered for this role it is envisaged you will possess the following attributes: Qualification and Required Experience Excellent interpersonal and presentation skills Fluent in spoken and written English 5+ years experience as a ServiceNow Administrator 5+ years experience using JavaScript in ServiceNow 5+ years experience as an administrator for ServiceNow Catalogs and Portals 5+ years experience using web services in ServiceNow (REST and SOAP) 5+ years experience integrating ServiceNow with other platforms via all available options (automated flat file loads and transform maps, web services, connectors, etc) Experience acting as the primary regression testing resource for a ServiceNow upgrade. Strong understanding of the Users, Groups, Roles, Security Groups, and User Criteria implementation in ServiceNow. Sound knowledge of industry standards and methodologies Broad understanding of software applications in use at Worley including but not limited to Oracle Cloud HCM, Oracle eBusiness Suite, Windows Operating Systems, Citrix, Systems Centre Suite of Products, Active Directory, Azure, Office 365, SharePoint, MS Teams Ability to work with globally dispersed virtual teams across a number of disciplines Experience with Employee Center Pro, IntegrationHub, Virtual Agent, ITSM, AES, HAM, HRSD, ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB, CSDM) highly desirable. Personal Qualities/Behaviours: Strong work ethic Detail oriented and able to solve problems with efficient troubleshooting Self-driven and takes responsibility Moving forward together We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. Were building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change. Worley takes personal data protection seriously and respects EU and local data protection laws. You can read our full Recruitment Privacy Notice Please noteIf you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.

Senior Applications Technical Specialist - MUM02BP Company Worley Primary Location IND-MM-Mumbai Other Locations IND-KR-Bangalore, IND-AP-Hyderabad, IND-MM-Pune, IND-TN-Chennai, IND-MM-Navi Mumbai Job Applications Schedule Full-time Employment Type Employee Job Level Experienced Job Posting Apr 16, 2025 Unposting Date May 16, 2025 Reporting Manager Title Senior General Manager We deliver the worlds most complex projects Work as part of a collaborative and inclusive team Enjoy a varied & challenging role Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects. The Role As a Senior Applications Technical Specialist (ServiceNow-Senior HRSD Developer) with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc The Role Ensure project deployment as per conceptual design documentation and architecture Collaborate with various Information Technology and business stakeholder groups to ensure deployed solutions meet all agreed upon criteria Primary resource responsible for development of enhancements & fixes, and ongoing support of ServiceNow HRSD Design, develop and implement service portal related enhancements/fixes with the ServiceNow HRSD module Develop integrations on ServiceNow platform to various modules ITSM, HRSD, Custom Apps, Etc., Build and maintain Service Catalogues/ Record Producers inclusive of workflow and Orchestration Create and maintain client scripts, business rules, UI Policies, widgets, service portal, jobs, etc. (JavaScript/HTML/CSS) Troubleshoot and resolve any potential technical application issues. Adhere to ServiceNow best practices (code best practices, update sets, table relationships, application customization, etc.) Adhere to Worley Change Management principles to ensure the stability of sub-production and production environments Proactive, responsive and focused on anticipating future requirements and/or issues Recover quickly after change, disruptions, or mistakes and can remain productive and focused. Is adaptable and can apply lessons learned in one situation to another situation. Develop clear and concise technical/process documentation Global Reports creation and administration with platform analytics or performance analytics features Provide HRSD application training to business teams and help desks (train the trainer) About You To be considered for this role it is envisaged you will possess the following attributes Relevant Knowledge and Experience Excellent interpersonal and presentation skills Fluent in spoken and written English Strong knowledge and familiarity with HR processes Overall 10 to 12 years of SN experience 5+ years experience with ServiceNow HR Service Delivery 2 to 3 years as a ServiceNow Administrator 8+ years experience as a ServiceNow Developer inclusive of JavaScript 5+ years experience using web services in ServiceNow (REST and SOAP) 5+ years experience integrating ServiceNow with other platforms via all available options (automated flat file loads and transform maps, web services, connectors, IntegrationHub, Service Graph connectors) Experience implementing and maintaining SLAs Experience acting as an administrator for platform & all ITSM, ITOM, HRSD & Custom Apps modules Experience acting as the primary regression testing resource for a ServiceNow upgrade. Comfortable acting as the sole technical resource on a project and able to translate business requirements into a technical solution Strong understanding of the HRSD and ITSM security models for creation and maintenance Sound knowledge of industry standards and methodologies of Integrations Broad understanding of software applications in use at Worley including but not limited to Oracle Cloud HCM, Oracle eBusiness Suite, Oracle Taleo, Azure DevOps, Office 365, SharePoint, MS Teams Ability to work with globally dispersed virtual teams across several disciplines Experience with ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB) highly desirable. Personal Qualities/Behaviours

Digital Solutions Consultant I - HYD0143 Company Worley Primary Location IND-AP-Hyderabad Job Digital Solutions Schedule Full-time Employment Type Agency Contractor Job Level Experienced Job Posting Apr 21, 2025 Unposting Date May 21, 2025 Reporting Manager Title Senior Manager, Applications We deliver the worlds most complex projects. Work as part of a collaborative and inclusive team. Enjoy a varied & challenging role. Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects. ? The Role As a Digital Solutions Consultant I with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc. Strong expertise in HRSD modules, including Case Management, Lifecycle Events, Employee Service Center, Knowledge Management, HR Integrations Hands-on experience with HR tools like , SAP SuccessFactors, Oracle HCM integrations . Proficiency in ServiceNow APIs (REST/SOAP), Integration Hub, MID Server, and Scripted Web Services . Strong scripting skills in JavaScript, Glide APIs, and Flow Designer . Knowledge of HRSD security models, role-based access (RBAC), and data privacy laws . Experience in ServiceNow Performance Analytics & Reporting for HRSD. About You To be considered for this role it is envisaged you will possess the following attributes: Engineering graduate with 10 + yrs of experience Moving forward together We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. Were building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change. Worley takes personal data protection seriously and respects EU and local data protection laws. You can read our full Recruitment Privacy Notice Please noteIf you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: ServiceNow - IT Service Management. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role ? ? ? ? Mandatory Skills: ServiceNow - IT Service Management. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Experience - 15+ years Location - experience and exposure of implementing following ServiceNow applications/module/process ITSM ITOM (Discovery and CMDB CSDM model) Performance Analytics and Reporting Software Asset management GRC/IRM/TPRM/BCM SecOps (Security Incident and Vulnerability Management) Third Party B2B Integrations using REST and SOAP APIs MID Server Setup and Administration Service Graph Connectors for MS Intune and AWS Discovery ? AWS Event based discovery Platform upgrade and clone administration ServiceNow Mobile Applications Service Portal, , Dashboards and Reports Performance Analytics Flow designer ITSM Virtual Agent Service Graph Connectors for discovery of AWS and MS Intune ? Optimized ServiceNow implementation by analyzing business processes and recommending system enhancements. Streamlined service delivery with the development of custom applications and workflows within ServiceNow. Managed complex integrations between ServiceNow and third-party systems to improve data flow and automation capabilities. Provided ongoing support for implemented solutions, addressing issues promptly to maintain optimal system performance. Led cross-functional teams in the execution of strategic initiatives related to ServiceNow adoption across the organization. ? Assisted clients in defining clear project requirements, translating them into actionable plans for successful solution deployment. Contributed to process improvement efforts, identifying areas for optimization within existing service management procedures. Collaborate closely with stakeholders at all organizational levels to understand their needs and tailor solutions accordingly within the ServiceNow platform. ? Mandatory Skills: Servicenow-Development. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.