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3.0 - 8.0 years
6 - 10 Lacs
Mysuru
Work from Office
As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service CatLog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications
Posted 3 weeks ago
2.0 - 4.0 years
10 - 11 Lacs
Hyderabad
Work from Office
Overview Exp. - 3-6 Years Location - Hyderabad, Bangalore, Gurgaon, Mumbai Shift - 11 AM - 8 PM Skills - Exp. in Vulnerability mgt., vulnerability scanning tools such as Qualys, Tenable, or Rapid7, Strong understanding of cybersecurity frameworks and standards (e.g., NIST, ISO 27001, CIS Controls). About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. OGS India plays a critical role for our group companies and global agencies by providing stellar products, solutions, and services across Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. With over 4000 talented colleagues in India, we are growing rapidly and are looking for professionals like you to help build the next chapter of our journey. Responsibilities Role Overview We have an exciting opportunity for an Analyst, Vulnerability Management at our Hyderabad office. This role is central to maintaining and enhancing Omnicom’s cybersecurity framework by overseeing vulnerability assessments, remediation guidance, and program governance. As a Vulnerability Management Specialist, you will drive day-to-day scanning operations, review security exposures, and ensure that the organization’s attack surface is minimized through proactive analysis and mitigation. You’ll also collaborate on vendor assessments and support strategic improvements to our enterprise vulnerability management program. Key Responsibilities Maintain and operate vulnerability scanning tools and associated processes. Conduct regular scans and assessments of enterprise environments to detect security vulnerabilities. Review findings, prioritize risks, and recommend remediations or security patches in coordination with IT and security teams. Develop and present exception and management reports; track remediation status and escalate unresolved risks. Assist in creating and maintaining quality metrics and dashboards for vulnerability program performance. Monitor vendor and third-party security postures; support governance and compliance protocols. Collaborate with cross-functional teams to support risk mitigation strategies and secure configuration management. Contribute to the evolution of Omnicom’s next-generation vulnerability management and threat detection frameworks. Qualifications Required Qualifications 3–5 years of experience in vulnerability management, information security, or a related discipline. Proficiency with vulnerability scanning tools such as Qualys, Tenable, or Rapid7. Familiarity with patch management workflows and remediation lifecycle practices. Strong understanding of cybersecurity frameworks and standards (e.g., NIST, ISO 27001, CIS Controls). Ability to analyse technical findings, assess business impact, and provide actionable remediation guidance. Effective communication skills with experience in stakeholder engagement and reporting. Detail-oriented with strong problem-solving skills and the ability to work independently or in a team setting. Preferred Qualifications Security certifications such as CompTIA Security+, CEH, or equivalent. Exposure to vendor risk management and third-party security assessment. Experience with ITSM tools and ticketing systems for remediation tracking
Posted 3 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Track Description Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of company goals by integrating teams for the best outcome. Impact Impacts a team through quality of services and information provided. Follows standardized procedures and practices and receives moderate supervision and guidance. Leadership Has no supervisory responsibilities. Manages own workload. Problem Solving Ability to problem solve, self-guided. Evaluates issues and solutions to provide the best outcome for the client and end-users. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. Identifies customer needs by referring to case notes and examining each as a specific case. Performs routine call center activities concerning business products and services. Uses standard scripts and established guidelines and under supervision, to meet SLAs. Provides customers with information that is specialized and communicated in a warm empathetic manner. Gathers all necessary information to update the database. Escalates issues to senior levels, based on complaints or concerns. Explains company policies to customers. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Posted 3 weeks ago
4.0 - 6.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Track Description: 4 to 6 years of experience in IT operations/ Production support. Experience in handling L1 IT service desk with bridge handling skills for incidents/change and service requests. Strong documentation and reporting skills. Must have ITIL knowledge. Good knowledge on Unix/Linux and basic knowledge of Shell scripting will be an added advantage. Excellent communication skills and ability to handle escalations. Familiar with E-mail queue management and handy with MS office Basic knowledge of servers, web-based applications usage Education qualification \u2013 BE, B.Tech, BCA. 24/7 workplace - Flexible to work in any shift and for additional hours as per need. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Posted 3 weeks ago
2.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Critical Incident Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions, and ensuring that applications function seamlessly to support business operations. You will engage in problem-solving activities, contribute to key decisions, and manage the development process to deliver high-quality applications that align with organizational goals. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Critical Incident Management.- Strong analytical and problem-solving skills.- Experience with application development frameworks and methodologies.- Ability to work collaboratively in a team environment.- Familiarity with software testing and quality assurance processes. Additional Information:- The candidate should have minimum 5 years of experience in Critical Incident Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
3.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design, development, and implementation of applications.- Collaborate with cross-functional teams to gather and understand requirements.- Provide technical guidance and mentorship to junior team members.- Ensure adherence to coding standards and best practices.- Conduct code reviews and performance optimization.Incident Management:Work on incident queues, ensuring SLA adherence and timely resolution. Troubleshoot and debug issues spanning multiple ITSM modules (Incident, Change, Knowledge, Service Catalog, etc.). Investigate root causes and provide permanent fixes.Service Catalog & Request Fulfilment (RITMs):Work on Service Catalog Tasks (SCTSKs) and configure Catalog Items, Order Guides, and Record Producers. Develop and maintain Catalog Client Scripts, UI Policies, Workflows, and Flow Designer flows. Build forms and UI components based on documented requirements.Story Development & Enhancements:Work on complex requirements classified as Stories in Agile sprints. Develop and enhance Business Rules, Script Includes, UI Actions, and other backend scripting elements. Implement ACLs, system properties, and configurations to support platform security and customization. Collaborate with stakeholders to understand and deliver ITSM platform enhancements.Platform Knowledge & Debugging:Possess expertise in ITSM modules (Incident, Change, Knowledge, Service Catalog, etc.). Have a basic understanding of CMDB to support incident troubleshooting and change impact analysis. Debug and resolve issues across the platform, ensuring optimal performance and user experience.5yrs Experience as a ServiceNow Senior DeveloperExperience building custom APIExperience with Integration HUBExperience developing and troubleshooting with ITSM modulesBuilding Catalog ItemsScripting Documentation creationATF BuildingAble to work independently and Able to devise, communicate and implement their on solution based on business needsAble to document requirements and create stories Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of IT service management processes.- Experience in customizing and configuring ServiceNow applications.- Knowledge of JavaScript, HTML, CSS for ServiceNow development.- Hands-on experience in integrating ServiceNow with other systems.1. Contribute to coordination and planning of Application / Infrastructure related activities / outages2. ITIL knowledge and experience in Incident management - Actively monitor service now queues and ensure no ticket/incident is left unattended Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business needs, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, ensuring that the applications meet quality standards and user requirements while fostering a collaborative environment for your team. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress, challenges, and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management processes and best practices.- Experience with application design and development methodologies.- Ability to analyze and troubleshoot application issues effectively.- Familiarity with integration techniques and tools within ServiceNow. Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
7.0 - 12.0 years
0 - 3 Lacs
Hyderabad
Work from Office
Please find below urgent requirement for Hyderabad location- Exp- 7+ Years Location- Hyderabad We are seeking a highly skilled ServiceNow Developer to join our team. The ideal candidate will have a strong understanding of ServiceNow's core functionalities and a proven track record of delivering innovative solutions. Responsibilities: Design, develop, and implement custom applications and workflows using ServiceNow's scripting languages (JavaScript, AngularJS) Create and customize ServiceNow forms, scripts, and UI pages to meet business requirements Leverage UI Builder to create modern, user-friendly interfaces Manage ServiceNow instance configuration, including user roles, security access controls (ACLs), and business rules Configure and maintain ServiceNow Now Assist, Virtual Agent, HR Service Delivery (HRSD) modules, including case management, knowledge management, and reporting Implement workflows and automation to streamline HR processes Design and develop virtual agent conversations and integrations to provide automated support to users Create and manage automated workflows using Flow Designer to streamline processes and reduce manual effort Manage and maintain knowledge articles, categories, and search configurations to improve knowledge accessibility Configure and customize Employee Center Pro to provide a seamless employee experience Write SQL queries and use Glide scripting to retrieve and manipulate data from the ServiceNow database Technical Skills and Experience: Strong proficiency in JavaScript and ServiceNow scripting languages (JS, AngularJS) Solid understanding of ServiceNow core concepts, including configuration, scripting, and workflow automation Experience with ServiceNow Now Assist, HRSD, Virtual Agent, Flow Designer, Integration Hub, and UI Builder Knowledge of REST/SOAP APIs and web services Experience with database queries (SQL, Glide) Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team. Thanks& Regards Role & responsibilities Preferred candidate profile
Posted 3 weeks ago
5.0 - 10.0 years
15 - 25 Lacs
Chennai
Remote
Job Summary : We are seeking a skilled and detail-oriented ServiceNow Backend Developer to join our fast-growing ServiceNow Team. The ideal candidate will be responsible for designing, developing, and maintaining backend functionalities for custom ServiceNow Service Portal solutions. Youll work closely with front-end developers, architects, and stakeholders to implement scalable and efficient backend logic using best practices within the ServiceNow platform. Role & responsibilities : Design and implement backend components of the ServiceNow Service Portal using JavaScript, Glide API, and other server-side technologies. Create and manage server-side scripts including Script Includes, Business Rules, Workflow scripts, and UI Actions. Develop custom APIs and integrations to support data retrieval and manipulation within the ServiceNow Ecosystem. Optimize portal performance and ensure adherence to platform governance, best practices, and security guidelines. Collaborate with UI/UX designers and front-end developers to deliver seamless portal experiences. Participate in agile development practices including Sprint Planning, code reviews, and retrospectives. Troubleshoot and resolve issues related to backend logic, performance, and data integrity. Maintain clear and accurate technical documentation. Preferred candidate profile : 6+ years of experience in ServiceNow development with a strong focus on backend functionality. Proficiency in JavaScript and Glide API (Glide Record, Glide System, etc.) Solid understanding of ServiceNow architecture and data model. Experience working with REST APIs, integrations, and MID Servers. Familiarity with Agile Methodologies and tools (JIRA, ServiceNow Agile, etc.). Strong problem solving and communication skills. Preferred Qualifications : ServiceNow Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA). Experience with Scoped Applications or Flow Designer. Knowledge of front-end frameworks (AngularJS, Bootstrap) used in the Service Portal is a plus. Experience working in a large enterprise environment.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Noida
Work from Office
Key Responsibilities: User Access Provisioning & Deprovisioning: Process job orders to grant or revoke access in the IDM tool as per company policies. Role Assignment: Assign appropriate roles based on the users subprocess and department to ensure correct system access. Access Management & Follow-Ups: Oversee the entire lifecycle of user access, including administrative functions, provisioning, and necessary follow-ups for access creation. Deactivation Requests: Ensure all user deactivation requests are processed within 24 hours to maintain security compliance. ServiceNow Ticket Handling: Manage access-related ServiceNow tickets, including requests for creation, modification, extension, and deactivation of user accounts. Email Support: Provide email-based assistance for access modifications, including handling requests for NPI/Tax ID additions. Multi-Factor Authentication (MFA) Assistance: Support users in setting up and troubleshooting MFA for portals such as Availity and SSI. Required Skills & Qualifications : Experience with IDM tools and user access management. Familiarity with ServiceNow or other ITSM ticketing systems. Strong understanding of access control principles and best practices. Ability to handle multiple requests with attention to detail and within set SLAs. Excellent communication skills for user support via email and troubleshooting. Experience working with MFA solutions and assisting users with authentication setups. Preferred Qualifications: Prior experience in Identity & Access Management (IAM) roles. Knowledge of IT security policies related to access management.
Posted 3 weeks ago
1.0 - 5.0 years
8 - 12 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
Job Summary We are seeking a highly skilled Business Analyst with experience in ServiceNow to support the analysis, design, and implementation of ServiceNow solutions The ideal candidate will work closely with stakeholders to gather and document business requirements, translate them into technical solutions, and support ServiceNow platform enhancements that align with organizational goals. Required Qualifications Bachelor's degree in Business Administration, Information Systems, or a related field. 5+ years of experience as a Business Analyst. 2+ years of hands-on experience working with the ServiceNow platform. Strong knowledge of ServiceNow modules such as ITSM, ITOM, or HRSD. Experience with Agile or Scrum methodologies. Excellent communication, analytical, and problem-solving skills. Ability to work cross-functionally and with technical/non-technical stakeholders Location: Chennai, Hyderabad, Kolkata, Pune, Bengaluru, Delhi, Mumbai, Ahmedabad, Remote
Posted 3 weeks ago
3.0 - 5.0 years
4 - 6 Lacs
Noida, Pune, Bengaluru
Work from Office
Job Description Should be able to ensure that assets under the control of the IT organization are identified, controlled, and properly cared for throughout their lifecycle. Should be able Identify, control, record, report, audit, and verify services and other configuration items (CIs), including versions, baselines, constituent components, their attributes, and relationships at level of detail justified by the business need. Should be able to account for, manage, and protect the integrity of CIs through the service lifecycle by working with the Change Management process to ensure that only authorized components are used, and only authorized changes are made. Should be able to ensure the integrity of configuration items and configurations required to control the services by establishing and maintaining an accurate and complete Configuration Management System (CMS). Should be able to maintain accurate configuration information on the historical, planned, and current state of services and other CIs.Should be able to support efficient and effective service management processes by providing accurate configuration information to enable decisions to be made at the right time. Interested candidates can apply with the help of below given link https://www.jobs.global.fujitsu.com/job/Service-Process-Controller-ITSM-982/982-en_US/
Posted 3 weeks ago
7.0 - 12.0 years
0 - 3 Lacs
Noida, Pune, Bengaluru
Hybrid
Job Role: Senior Technical Consultant Shift: 11 AM to 7 PM Work Mode: Hybrid Relevant Experience: 5+ Job descriptions: 9- 10 Years of Total experience with 5 years hands on experience on Xurrent/4me integration, developmemt & coding. Catalog rationalization / assessment Self Service Portal Workflow automation and optimizations Reporting & Analytics Provide technical leadership and mentoring to junior architects and development teams. Deliver compelling solution demonstrations across the 4me platform. Design and deliver technical integrations between 4me, Customer IT and business services. Assist development teams in resolving complex technical issues through all stages of the project lifecycle. Ability to establish deep and lasting relationships with Customer and team members to enhance the reputation of Fujitsu. Experience of leading ITSM 4me implementation projects for Medium and Large Enterprise. Knowledge of designing, developing, optimizing Automation Platform and Orchestration involving ITSM and Enterprise Infrastructure and Monitoring tools for end-to-end standardized solution. Skill Requirements: Requirements Gathering: Collaborate with business stakeholders to gather and document requirements for 4me implementations and integrations. Solution Design: Design and architect 4me solutions to meet business needs, ensuring scalability and efficiency. Integration: Develop and manage integrations between 4me and other systems, including third-party applications and databases. Design and implement complex integrations with third-party systems and external data sources using REST, SOAP, or other integration methods. Workflow Development: Create and customize workflows, business rules, and UI policies to automate processes within the 4me platform. Configuration: Configure and customize 4me modules, such as Incident, Change, and Service Catalog, based on best practices and requirements. Data Management: Manage data within the 4me instance, including data imports, exports, and cleansing. User Training: Provide training and support to end-users and administrators to ensure effective utilization of 4me. Documentation: Maintain documentation of configurations, integrations, and customizations to facilitate knowledge transfer and future enhancements. Troubleshooting: Diagnose and resolve technical issues, system errors, and performance problems within the 4me platform. Best Practices: Stay up-to-date with 4me best practices, releases, and updates to optimize the platform's capabilities. Link To Apply: https://www.jobs.global.fujitsu.com/job/Xurrent4me-Senior-Technical-Consultant-1723/1723-en_US/
Posted 3 weeks ago
5.0 - 10.0 years
0 - 3 Lacs
Noida, Pune, Bengaluru
Hybrid
Please upload your resume to process your profile. --> https://www.jobs.global.fujitsu.com/job/ServiceNow-ITSM-Technical-Consultant-1550/1550-en_US/ Job Role: Technical Consultant Shift: 2pm to 11pm Work Mode: Hybrid Relevant Exp: 5 to 15 yrs Job Description: This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: •Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives. •Work closely with a team of architects, SMEs, process consultants in end to end implementations •Configure and build integrations with SAP, Workday, etc. •Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM •Define business problems/opportunities with constraints, goals, budgets and timelines. •Communicate technical problems and solutions to both technical and non-technical audiences. •Ability to convey complex technical concepts in understandable business terms. Consults with business analyst/project manager to develop appropriate technical solutions. •Document and gain acceptance / approvals of selected final solutions. •Execute technical solutions in capacity as a Sr. consultant. •Contribute to the development of Fujitsu IP solutions in ServiceNow. •Coach and advise other Developers. Skill Requirements: •Bachelor's degree with at least 5 years of ServiceNow design and development experience Development experience on the ServiceNow platform including customization of applications such as ITSM and custom apps. •Experience developing ServiceNow solutions and technical design documents from business requirements. •Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)•Experience developing, implementing, and maintaining large-scale applications and systems. •At least two full lifecycle ServiceNow implementations in the role of a lead consultant. •Must have strong requirements gathering experience. •Programming expertise in Java, JavaScript or other functional programming languages •Demonstrated understanding of ITIL practices •Excellent written and oral communication skills. Skills and Certifications •ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM •ITIL v3 certification •Excellent analytical and problem-solving skills •Excellent verbal and written communication skills •Strong presentation development and Customer Presentation skills •Successful teamwork experience & demonstrated leadership abilities
Posted 3 weeks ago
5.0 - 10.0 years
20 - 32 Lacs
Noida, Pune, Bangalore Rural
Hybrid
Excellent opportunity for ServiceNow ITSM/SAM - Technical Consultant Job Location: Bangalore, Chennai, Hyderabad, Noida, Pune Job Role: Technical Consultant Shift: US Shift Work Mode: Hybrid Relevant Experience: 5+ Job Description: Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: Develop, configure, and customize ServiceNow applications, with a focus on IT Asset Management, including Hardware and Software Asset Management. Work under the guidance of senior developers and architects to deliver high-quality technical solutions. Participate in all phases of the ServiceNow development lifecycle, from requirement analysis to deployment and support. Assist in the integration of ServiceNow with other business systems and platforms. Adhere to coding standards and participate in code reviews to ensure best practices. Document technical solutions and maintain ServiceNow system documentation. Troubleshoot and resolve issues in the ServiceNow environment. Qualifications Skills and Experience Requirements: Bachelors degree with at least 5 years of ServiceNow design and development experience Development experience on the ServiceNow platform including customization of applications such as ITAM, ITSM and custom apps. Experience developing ServiceNow solutions and technical design documents from business requirements. Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers. Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API) Experience developing, implementing, and maintaining large-scale applications and systems. At least two full lifecycle ServiceNow implementations in the role of a lead consultant. Must have strong requirements gathering experience. Programming expertise in Java, JavaScript or other functional programming languages Demonstrated understanding of ITIL practices Excellent written and oral communication skills. Skills and Certifications ServiceNow certifications:- Service Now System Administrator. Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines ITIL v3 certification. Excellent analytical and problem-solving skills. Excellent verbal and written communication skills Strong presentation development and Customer Presentation skills Successful teamwork experience & demonstrated leadership abilities. Interested Candidates can apply at below Fujitsu Portal: https://www.jobs.global.fujitsu.com/job/ServiceNow-ITSMSAM-Technical-Consultant-976/976-en_US/
Posted 3 weeks ago
4.0 - 8.0 years
12 - 18 Lacs
Hyderabad, Bengaluru
Work from Office
Roles and Responsibilities Design, implement, and maintain ServiceNow platform to meet business requirements. Develop and configure applications, workflows, and integrations using ITIL processes. Manage change management process for changes made on the platform. Ensure compliance with security standards by implementing access controls and user permissions. Provide technical support to end-users through various channels (phone, email, chat).
Posted 3 weeks ago
2.0 - 5.0 years
5 - 9 Lacs
Chennai
Work from Office
PEARSON Enterprise Systems Sr Developer ServiceNow External Job Description We are the worlds learning company with more than 20,000 employees operating in 70 countries We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale We believe that wherever learning flourishes so do people, The ServiceNow Developer will provide input on design, perform development and configuration in all areas of the ServiceNow platform as requests come through the demand pipeline, Responsibilities Include But Are Not Limited To Hands-on design, development, and deployment experience with the ServiceNow platform, Assist in new feature development including custom applications, Assist in semi-annual platform upgrades, application upgrades, and patching, Mentor junior developers and provide guidance on best practices and development standards, Conduct code reviews to ensure quality and adherence to standards, Solution complex problems and provide technical leadership to the team, Minimum Requirements Minimum 5 years of experience developing on the ServiceNow Platform Familiarity with developing in an Agile environment Strong development experience with at least 5 of the following: HR, Now Assist, Source to Pay Operations, Integrations, Talent Development, Performance Analytics, Data Privacy, Mobile Apps, HAM Pro, SAM Pro, Application Portfolio Management, Document Intelligence, ITSM, Process Mining, Employee Service Center Working proficiency with JavaScript, AngularJS, and HTML ServiceNow CSA, CAD, or CIS certification required ITIL foundationscertification preferred Familiarity AJAX, JSON, and CSS preferred Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply, Who We Are At Pearson, our purpose is simple: to help people realize the life they imagine through learning We believe that every learning opportunity is a chance for a personal breakthrough We are the world's lifelong learning company For us, learning isn't just what we do It's who we are To learn more: We are Pearson, Pearson is an Equal Opportunity Employer and a member of E-Verify Employment decisions are based on qualifications, merit and business need Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act, If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Kolkata
Work from Office
Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts JavaScript - 4+ Years Additional Preferred Skills Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience.
Posted 3 weeks ago
6.0 - 11.0 years
15 - 25 Lacs
Pune, Chennai, Bengaluru
Hybrid
Role & responsibilities Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of hands-on development experience in ServiceNow, with a strong focus on the ITSM module. Proven expertise in REST/SOAP API integrations within the ServiceNow platform. 1-2 Years Experience in the Automated Test Framework (ATF) for automated testing in ServiceNow. Skilled in JavaScript, Glide scripting, and ServiceNow Studio development. Familiar with ServiceNow platform upgrades, performance optimization, and instance troubleshooting. Solid understanding of ITIL processes and frameworks. Experience working within Agile/Scrum development methodologies.
Posted 3 weeks ago
4.0 - 9.0 years
20 - 35 Lacs
Pune, Bengaluru
Hybrid
Role & responsibilities Design, develop, and implement ServiceNow ITOM/ITSM modules. Collaborate with internal stakeholders and teams to gather and analyze requirements. Customize workflows, integrations, and automation using ServiceNow best practices. Troubleshoot and resolve complex issues within the platform. Ensure smooth deployment, maintenance, and upgrade of ServiceNow solutions Required Skills: 4+ years of hands-on experience with ServiceNow. Minimum 1 year of dedicated experience in ITOM and/or ITSM modules. Strong understanding of CMDB, Discovery, Event Management, Incident/Change/Problem Management. Experience in scripting (JavaScript, Glide), workflows, and ServiceNow integrations. Good communication and problem-solving skills. Preferred candidate profile Immediate availability to join. ServiceNow Certification in ITOM and/or ITSM . Experience working in a hybrid work environment. Background in large-scale enterprise ServiceNow implementations.
Posted 3 weeks ago
6.0 - 8.0 years
18 - 25 Lacs
Hyderabad
Hybrid
Key Skills: Problem Management, Incident Management, itsm, Server Support. Roles and Responsibilities: Incident Scenario Planning: Plan for potential incidents and define scenarios that can help mitigate risks. Incident Identification, Analysis, Categorization, and Prioritization: Identify incidents as they arise, categorize them, and prioritize them based on their severity and impact. Incident Documentation: Accurately document all incidents and ensure comprehensive tracking for resolution. Incident Resolution and Escalation: Work toward resolving incidents promptly and escalate them to the appropriate teams when necessary. Problem Tracking: Monitor ongoing issues, ensuring they are tracked and managed throughout their lifecycle. Problem Analysis, Categorization, and Prioritization: Analyze and categorize problems, prioritizing them based on urgency and impact. Problem Documentation: Ensure that problems are thoroughly documented to aid in future reference and troubleshooting. Fast Problem Resolution: Focus on swift resolution of problems, minimizing downtime and impact on business operations. Problem Escalation and Root Cause Analysis: Identify the root cause of recurring issues and escalate them as needed for long-term resolution. Willingness to work a rotational shift pattern starting from 0600 to 2300 hours. Ability to provide out-of-hours support via an on-call rota. Experience Requirements: 6-8 years experience in managing incidents effectively, with the ability to handle high-pressure situations. Knowledge of Site Reliability Engineering (SRE) is an advantage or willingness to achieve SRE accreditation. Excellent relationship management skills, with the ability to communicate clearly with both internal and external stakeholders. Strong written and verbal communication skills. Highly resilient and able to stay calm under pressure. Excellent analysis skills with the ability to organize incident data and identify trends to inform decision-making. Ability to participate confidently in Service Management meetings relating to Incident Management. A drive to become an Incident Management Subject Matter Expert (SME). A proactive, can-do attitude and high self-motivation, with a strong focus on achieving results. Ability to manage and prioritize multiple incidents simultaneously, using sound judgment to assess impact and escalate as necessary. Education: B.Tech M.Tech (Dual), B.Tech, M. Tech.
Posted 3 weeks ago
5.0 - 10.0 years
18 - 22 Lacs
Bengaluru
Hybrid
Looking for 5 years ServiceNow Developer who has Cloud (AWS, Azure), Devops (GIT, CI/CD Pipeline) experience. along with Rest soap, API, ITSM experience. ITIL certification will be added advantage. Hybrid mode of working in Bangalore.
Posted 3 weeks ago
8.0 - 13.0 years
25 - 40 Lacs
Hyderabad
Remote
**Must have deep hands on in Service now , we need only 8 years profile*** **Must have deep hands on in Service now , we need only 8 years profile*** **Must have deep hands on in Service now , we need only 8 years profile*** *Please don't just apply if you don't have 8 years in Service now ,Value the others'r time and skip applying you are not fall under the below criteria* Job Title: Freelance ServiceNow Engineer (8+ yrs) Remote | EST Hours Engagement Type: Freelance / Remote Work Hours: After 8 PM IST (Aligned to USA EST) Duration: Long-term | As-needed interview panel support Role Overview: We are looking for a highly skilled and experienced ServiceNow professional (8+ years) to join our freelance technical interview panel . As a Panelist, youll play a critical role in assessing candidates for ServiceNow Developer, Admin, and Architect roles by conducting deep technical interviews and evaluating hands-on expertise, problem-solving skills, and platform knowledge. This is an excellent opportunity for technically strong freelancers who enjoy sharing their expertise, influencing hiring decisions, and working flexible hours remotely. Key Responsibilities: Conduct live technical interviews and evaluations over video calls (aligned to EST hours) Assess candidates practical expertise in: Core ServiceNow modules (ITSM, CMDB, Discovery, Incident/Change/Problem) Custom application development & configuration Client/Server-side scripting (JavaScript, Business Rules, UI Policies, Script Includes) Integrations (REST/SOAP APIs, Integration Hub) Flow Designer, Service Portal, ACLs, ATF, and CI/CD practices Review coding tasks and scenario-based architecture questions Provide detailed, structured feedback and recommendations to the hiring team Collaborate on refining technical evaluation criteria if needed Required Skills & Experience (Advanced Technical Expertise): 10+ years of extensive hands-on experience with the ServiceNow platform in enterprise-grade environments Strong command over ServiceNow Core Modules : ITSM, ITOM, CMDB, Asset & Discovery, Incident/Change/Problem/Knowledge Management Proven expertise in custom application development using scoped apps, App Engine Studio, and Now Experience UI Framework Deep proficiency in ServiceNow scripting , including: Server-side : Business Rules, Script Includes, Scheduled Jobs, GlideRecord, GlideAggregate Client-side : UI Policies, Client Scripts, UI Actions, GlideForm/GlideUser APIs Middleware logic for cross-platform communication and custom handlers Experience implementing Access Control Lists (ACLs) with dynamic filters and condition-based restrictions Expert in Service Portal customization using AngularJS widgets, Bootstrap, and custom REST endpoints Proficient in Integration Hub , Custom REST/SOAP APIs , OAuth 2.0 authentication, MID Server integrations, external system integration (e.g., SAP, Azure, Jira, Dynatrace, etc.) Hands-on with Flow Designer , Orchestration , and Event Management Expertise in ServiceNow CMDB , CI Class modeling, reconciliation rules, identification/normalization strategies, and dependency mappings Familiarity with ServiceNow Performance Tuning : Scheduled Jobs optimization, lazy loading, database indexing, client/server execution efficiency Working knowledge of Automated Test Framework (ATF) and integration with CI/CD pipelines (Jenkins, Git, Azure DevOps) Understanding of ServiceNow DevOps , version control, scoped app publishing, and update set migration best practices Knowledge of Security Operations (SecOps) and Governance, Risk & Compliance (GRC) is a plus Experience guiding architectural decisions, governance models, and platform upgrade strategies Prior experience conducting technical interviews, design evaluations , or acting as a technical SME/panelist Excellent communication and feedback documentation skills able to clearly explain technical rationale and candidate assessments Comfortable working independently and engaging with global stakeholders during USA EST hours (after 8 PM IST)
Posted 3 weeks ago
9.0 - 12.0 years
0 Lacs
Bengaluru
Hybrid
Role: ServiceNow Architecture Role & responsibilities: The primary focus of this engagement is to assist and oversee migration activities: Work with development teams and Product Managers to ideate software solutions. Design and architect ServiceNow solutions that align with business needs. Create technical architecture and design documents that outline system configurations and customizations. Lead the implementation of ServiceNow modules and applications. Collaborate with cross-functional teams to ensure seamless integration with other systems. Establish and enforce best practices and governance standards for ServiceNow development. Stay up-to-date with ServiceNow releases and features to leverage new capabilities. Guide the development of custom applications, workflows, and scripts within ServiceNow. Review and approve development work to ensure compliance with design specifications. Identify areas for improvement and implement enhancements. Assist with migration related activities from the existing vendor. Collaborate with business stakeholders to gather requirements and translate them into technical solutions. Conduct workshops and training sessions to educate users on ServiceNow functionalities. Provide technical guidance and support for ServiceNow-related issues.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Pune
Hybrid
Here is how, through this exciting role, you will contribute to BMC's and your own success: Through a consultative approach, you will partner with the sales teams to interpret often complex customer needs and develop innovative solutions delivering both business and technical value. You will simplify the communication of both technical and business content to a varied audience (technical and non-technical customers). For a maximum impact on sales engagements, you will actively partner with the customer to document their current state, including applicable metrics to assist in defining the correct solution and support in business case creation and build deliverables for use by Sales and other Solution Engineers during the sales cycle. Culminating from what is uncovered of the customers business and their goals, you will deliver compelling presentations, demonstrations, and proof of concepts. Challenge oneself and be the innovator when it comes to solving everyday problems. As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset and experience: You can embrace, live and breathe our BMC values every day! You have either 2+ years experience in a presales capacity or relatable role. Ideally you would already be familiar with our ITSM/ITOM space, but don't worry if you're not, we have great enablement programs to bring you up to speed. You are business aware, curious by nature and are an everyday problem solver. You are a great storyteller and can articulate some overachievements through your professional or Personal experiences.
Posted 3 weeks ago
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The IT Service Management (ITSM) job market in India is thriving with numerous opportunities for job seekers in the tech industry. ITSM professionals are in high demand as businesses continue to rely on IT services for their operations. From entry-level positions to senior roles, there is a wide range of opportunities for individuals looking to build a career in ITSM in India.
The average salary range for ITSM professionals in India varies based on experience and skill level. Entry-level positions can expect a salary range of INR 3-6 lakhs per annum, while experienced professionals can earn anywhere from INR 10-20 lakhs per annum.
A typical career path in ITSM may include roles such as ITSM Analyst, ITSM Specialist, ITSM Manager, and ITSM Director. As professionals gain experience and expertise in the field, they can progress to higher-level positions such as ITSM Consultant or ITSM Architect.
In addition to ITSM knowledge, ITSM professionals are often expected to have skills in areas such as ITIL, project management, communication, problem-solving, and technical expertise in relevant tools and technologies.
As you explore ITSM jobs in India, it is essential to prepare thoroughly for interviews and showcase your expertise in ITSM processes and tools. With the right skills and knowledge, you can build a successful career in ITSM and contribute to the growth of organizations in the tech industry. Good luck with your job search!
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