Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration Minimum 3 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow ITSM Hardware Asset Management (ITAM) Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to ensure successful implementation of ITAM solutions. Roles & Responsibilities: Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements. Configure and customize the ServiceNow platform to meet ITAM solution requirements. Develop and maintain ServiceNow ITAM workflows, forms, and reports. Provide technical expertise and support for ServiceNow ITAM solutions. Ensure successful implementation of ServiceNow ITAM solutions by conducting testing and troubleshooting. Professional & Technical Skills: Must To Have Skills:Strong knowledge of ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience with Servicenow Tools Administration. Experience in configuring and customizing the ServiceNow platform. Experience in developing and maintaining ServiceNow ITAM workflows, forms, and reports. Strong understanding of ITAM best practices and industry standards. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering successful ServiceNow ITAM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools Administration, No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional application designs. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Design and develop applications based on business requirements. Collaborate with stakeholders to gather and analyze requirements. Create technical documentation for developed applications. Conduct testing and debugging of applications. Provide technical support and troubleshooting for application issues. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Performance Analytics. Good To Have Skills:Experience with Servicenow Tools Administration. Strong understanding of data analytics and visualization techniques. Experience in designing and implementing ServiceNow solutions. Knowledge of IT service management processes. Familiarity with Agile development methodologies. Additional Information: The candidate should have a minimum of 2 years of experience in ServiceNow Performance Analytics. This position is based at our Bengaluru office. An Engineering degree with ServiceNow Certification is required. Qualifications Engineering with ServiceNow Certification

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for? Workforce Management Planning and Scheduling Rostering Microsoft Excel Scheduling Tool - IEX, Verint or Aspec Stakeholder management Ability to perform well in the team Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration, No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements related to ServiceNow ITSM Hardware Asset Management (ITAM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions to meet those requirements. Design and develop ServiceNow ITSM Hardware Asset Management (ITAM) solutions using best practices and industry standards. Ensure that ServiceNow ITSM Hardware Asset Management (ITAM) solutions are scalable, maintainable, and meet business requirements. Provide technical guidance and mentorship to junior team members. Stay updated with the latest advancements in ServiceNow ITSM Hardware Asset Management (ITAM) and related technologies. Professional & Technical Skills: Must To Have Skills:Strong experience in ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience in Servicenow Tools Administration. Experience in designing and developing ServiceNow ITSM solutions using best practices and industry standards. Strong understanding of ITIL processes and ServiceNow ITSM modules. Experience in integrating ServiceNow ITSM solutions with other systems. Experience in ServiceNow ITSM implementation and migration projects. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow ITSM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools Administration, No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities: Design and develop ServiceNow Performance Analytics solutions to meet business requirements. Collaborate with cross-functional teams to ensure successful implementation of ServiceNow Performance Analytics solutions. Assist in defining requirements and designing applications to meet business process and application requirements. Provide technical expertise in ServiceNow Performance Analytics and related tools. Ensure adherence to best practices and standards for ServiceNow Performance Analytics development. Professional & Technical Skills: Must To Have Skills:Experience in ServiceNow Performance Analytics. Good To Have Skills:Experience in Servicenow Tools Administration. Strong understanding of ServiceNow Performance Analytics and related tools. Experience in designing and developing ServiceNow Performance Analytics solutions. Experience in collaborating with cross-functional teams for successful implementation of ServiceNow Performance Analytics solutions. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow Performance Analytics. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Graduate Summary :As a ServiceNow IT Service Management Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to ensure successful implementation and migration to the cloud. Roles & Responsibilities: Assist in defining requirements and designing applications to meet business process and application requirements using the ServiceNow platform. Collaborate with cross-functional teams to ensure successful implementation and migration to the cloud. Develop and maintain technical documentation related to ServiceNow IT Service Management applications. Provide technical support and troubleshooting for ServiceNow IT Service Management applications. Professional & Technical Skills: Must To Have Skills:Strong experience in ServiceNow IT Service Management. Good To Have Skills:Experience in Servicenow Tools Administration. Experience in defining requirements and designing applications to meet business process and application requirements. Experience in technical documentation related to ServiceNow IT Service Management applications. Experience in providing technical support and troubleshooting for ServiceNow IT Service Management applications. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management. The JOB FAMILY GROUP is Software Engineering. This position is based at our Gurugram office. Qualifications Graduate

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certified Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your day will involve collaborating with stakeholders to ensure the applications align with business needs and contribute to enhancing operational efficiency. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the design and development of applications Conduct regular reviews and assessments of application designs Stay updated on industry trends and best practices Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management Good To Have Skills:Experience with Servicenow Tools Administration Strong understanding of IT service management processes Knowledge of application design principles Experience in implementing ServiceNow solutions Ability to troubleshoot and resolve technical issues Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management This position is based at our Jaipur office An Engineering degree with ServiceNow Certified is required Qualifications Engineering with ServiceNow Certified

Project Role :Application Designer Project Role Description :Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills :ServiceNow IT Service Management Good to have skills :Servicenow Tools Administration Minimum 7.5 year(s) of experience is required Educational Qualification :NA Summary:As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Service Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow IT Service Management. Assist in defining requirements and designing applications to meet business process and application requirements. Develop and maintain technical documentation related to the design, development, and testing of applications. Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills: Must To Have Skills:Experience in ServiceNow IT Service Management. Good To Have Skills:Experience in Servicenow Tools Administration. Strong understanding of IT Service Management processes and best practices. Experience in designing and implementing ServiceNow ITSM modules such as Incident Management, Problem Management, Change Management, and Service Catalog. Experience in ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and Script Includes. Experience in ServiceNow integrations with third-party tools and systems. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using ServiceNow IT Service Management. This position is based at our Nagpur office. Qualifications NA

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Spanish - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. Support additional duties as necessary in high volume periods in the Support Center.This job description reflects management s assignment of essential functions; it does not prescribe or restrict responsibilities that may be assigned. What are we looking for? Handle, research, and resolve phone and email inquiries for BSS Support Center customers regarding non-complex payment and T&E reimbursement issues Escalate issues as needed to other Accenture teams or customer contacts Develop strong working relationships to work effectively with these teams to achieve timely resolution Identify urgent and sensitive issues and inform and involve supervisor where required Document and update customer contacts and customer issues in the Ticket Tracking System Complete any follow-up work related to customer issue resolution. Answer questions, provide advice, and offer service to customers in a professional and courteous manner. Adhere to current understanding of policies and procedures, new products, services and processes of the client and the call center. Maintain acceptable attendance, punctuality, and respond to policy and procedures for communicating any schedule changes and preferences. Meet productivity and quality performance expectations as established by BSS Support Center management Focus on achieving defined KPIs and SLAs Conduct self-evaluations using quality-coaching tools to assess personal skill development and review results with Supervisors. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow Human Resource Service Management (HR) solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements for HR applications. Design and develop scalable and efficient applications using ServiceNow HR modules. Create technical specifications and documentation for application design and development. Perform unit testing and debugging of applications to ensure quality and functionality. Provide support and troubleshooting for HR applications during implementation and post-implementation phases. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Human Resource Service Management (HR). Good To Have Skills:Experience with ServiceNow IT Service Management (ITSM) and ServiceNow IT Operations Management and ServiceNow Tools Administration Strong understanding of HR processes and workflows. Experience in designing and implementing HR solutions using ServiceNow HR modules. Knowledge of ServiceNow HR best practices and industry standards. Familiarity with ServiceNow HR Service Delivery and Employee Service Center modules. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow Human Resource Service Management (HR). This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Skill required: Business Reporting & Governance - Reporting Analytics Designation: Service Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day to day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining and protecting organizational information through a system of decision rights and accountabilities for information-related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. What are we looking for? Data Governance Data Analysis & Interpretation Microsoft Excel Demand Management Delivery Excellence Demand Management Operational Excellence Collaboration and interpersonal skills Problem-solving skills Ability to manage multiple stakeholders Thought leadership Results orientation Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow Human Resource Service Management (HR) solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements for HR applications. Design and develop scalable and efficient applications using ServiceNow HR modules. Create technical specifications and documentation for application design and development. Perform unit testing and debugging of applications to ensure quality and functionality. Provide support and troubleshooting for HR applications during implementation and post-implementation phases. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Human Resource Service Management (HR). Good To Have Skills:Experience with ServiceNow IT Service Management (ITSM) and ServiceNow IT Operations Management and ServiceNow Tools Administration Strong understanding of HR processes and workflows. Experience in designing and implementing HR solutions using ServiceNow HR modules. Knowledge of ServiceNow HR best practices and industry standards. Familiarity with ServiceNow HR Service Delivery and Employee Service Center modules. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow Human Resource Service Management (HR). This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow Human Resource Service Management (HR) solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements. Design and develop applications using ServiceNow HR modules. Customize and configure ServiceNow HR workflows and forms. Perform unit testing and resolve any defects or issues. Provide technical support and troubleshooting for ServiceNow HR applications. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Human Resource Service Management (HR). Good To Have Skills:Experience with ServiceNow IT Service Management (ITSM). Strong understanding of HR processes and workflows. Experience in designing and implementing HR solutions using ServiceNow. Knowledge of ServiceNow HR modules and their functionalities. Familiarity with ServiceNow HR best practices and industry standards. Additional Information: The candidate should have a minimum of 2 years of experience in ServiceNow Human Resource Service Management (HR). This position is based at our Kolkata office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow Governance Risk and Compliance (GRC) as the primary skill. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow Governance Risk and Compliance (GRC) as the primary skill. Assist in defining requirements and designing applications to meet business process and application requirements. Develop and maintain technical documentation related to the design, development, and testing of applications. Provide technical guidance and support to team members and stakeholders throughout the project lifecycle. Professional & Technical Skills: Must To Have Skills:Experience in ServiceNow Governance Risk and Compliance (GRC). Good To Have Skills:Experience in Servicenow Tools Administration. Strong understanding of ITIL processes and ServiceNow platform. Experience in designing and implementing ServiceNow solutions. Experience in developing and maintaining technical documentation. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow Governance Risk and Compliance (GRC). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow Governance Risk and Compliance (GRC) as the primary skill. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow Governance Risk and Compliance (GRC) as the primary skill. Assist in defining requirements and designing applications to meet business process and application requirements. Develop and maintain technical documentation related to the design, development, and testing of applications. Provide technical guidance and support to team members and stakeholders throughout the project lifecycle. Professional & Technical Skills: Must To Have Skills:Experience in ServiceNow Governance Risk and Compliance (GRC). Good To Have Skills:Experience in Servicenow Tools Administration. Strong understanding of ITIL processes and ServiceNow platform. Experience in designing and implementing ServiceNow solutions. Experience in developing and maintaining technical documentation. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow Governance Risk and Compliance (GRC). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Business Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions to enhance operational efficiency and effectiveness. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement software solutions to meet business requirements. Collaborate with cross-functional teams to analyze and understand project requirements. Conduct code reviews and provide feedback to ensure code quality. Troubleshoot and debug applications to resolve issues efficiently. Stay updated with industry trends and best practices to enhance development processes. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management. Strong understanding of IT operations management processes. Experience in designing and implementing ITOM solutions. Knowledge of ServiceNow platform capabilities and configurations. Hands-on experience in developing ServiceNow applications. Good To Have Skills:Experience with ServiceNow Service Mapping. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : ServiceNow IT Service Management Minimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs, developing and testing applications, and ensuring they align with business objectives. You will also troubleshoot and resolve any application issues that arise, ensuring smooth functionality and user satisfaction. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and maintain applications based on business requirements. Collaborate with stakeholders to understand their needs and translate them into technical specifications. Design, code, and test software applications using BMC Helix ITSM. Troubleshoot and resolve any application issues that arise. Ensure applications align with business objectives and meet quality standards. Professional & Technical Skills: Must To Have Skills:Proficiency in BMC Helix ITSM. Good To Have Skills:Experience with ServiceNow IT Service Management. Strong understanding of IT service management principles and best practices. Experience in designing and implementing ITSM processes using BMC Helix ITSM. Knowledge of ITIL framework and its application in IT service management. Familiarity with IT service management tools and technologies. Ability to analyze and troubleshoot application issues. Excellent problem-solving and communication skills. Additional Information: The candidate should have a minimum of 3 years of experience in BMC Helix ITSM. This position is based in Pune. A Bachelor's Degree in Computer Science or IT or Engineering or a related field is required. Qualifications Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : BMC Helix Discovery Minimum 7.5 year(s) of experience is required Educational Qualification : NA Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional designs. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application design process Conduct regular team meetings to ensure alignment and progress Stay updated on industry trends and best practices Professional & Technical Skills: Must To Have Skills:Proficiency in BMC Helix ITSM Good To Have Skills:Experience with BMC Helix Discovery Strong understanding of IT service management processes Knowledge of ITIL framework Experience in application design and development Ability to translate business requirements into technical solutions Additional Information: The candidate should have a minimum of 7.5 years of experience in BMC Helix ITSM This position is based at our Pune office A NA is required Qualifications NA

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring seamless integration of technology solutions with business needs. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and understand business requirements. Design and develop applications that align with business processes. Implement best practices for application design and development. Conduct regular code reviews and provide constructive feedback. Stay updated with the latest trends and technologies in application design. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Strong understanding of ITIL framework. Experience in designing and implementing ITSM solutions. Knowledge of JavaScript and AngularJS for customization. Hands-on experience in integrating ServiceNow with other systems. Additional Information: The candidate should have a minimum of 2 years of experience in ServiceNow IT Service Management. This position is based at our Pune office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand business needs and translating them into functional designs, ensuring seamless application integration and user experience enhancements. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to gather and understand business requirements. Design and develop applications that align with business processes and application requirements. Implement best practices for application design and integration. Conduct regular reviews and testing to ensure application functionality and user experience. Provide technical guidance and support to team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Strong understanding of IT service management principles and practices. Experience in designing and implementing ServiceNow solutions. Knowledge of ITIL framework and its application in ServiceNow. Hands-on experience in customizing ServiceNow applications. Good To Have Skills:Experience with ITSM tools integration. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely project delivery Provide guidance and mentorship to team members Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management Strong understanding of IT service management processes Experience in leading application development projects Knowledge of ITIL framework Experience in configuring ServiceNow applications Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely project delivery Provide guidance and mentorship to team members Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management Strong understanding of IT service management processes Experience in designing and configuring applications on the ServiceNow platform Knowledge of ITIL framework and best practices Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely project delivery Provide guidance and mentorship to team members Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management Strong understanding of IT service management processes Experience in designing and configuring applications on the ServiceNow platform Knowledge of ITIL framework and best practices Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely project delivery Provide guidance and mentorship to team members Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management Strong understanding of IT service management processes Experience in leading application development projects Knowledge of ITIL framework Experience in configuring ServiceNow applications Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand business needs and translating them into functional application designs. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements. Design and develop applications based on business process needs. Implement best practices for application design and development. Conduct testing and debugging of applications to ensure functionality. Provide technical support and guidance to team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Strong understanding of IT service management processes. Experience in designing and implementing ServiceNow applications. Knowledge of ITIL framework and best practices. Hands-on experience with ServiceNow platform customization. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education