8690 Itsm Jobs - Page 17

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also e...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Performance Analytics Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business needs, overseeing project timelines, and facilitating communication among stakeh...

Your Role Development & Configuration Design and develop custom applications and modules within ServiceNow. Configure workflows, forms, fields, and UI policies to support ITSM processes. Customize ServiceNow using JavaScript, Glide scripting, HTML, CSS, and APIs. ITSM Process Implementation Implement and optimize ITSM modules such as Incident, Problem, Change, Request, and Knowledge Management. Align solutions with ITIL best practices. Integration & Automation Integrate ServiceNow with external systems using REST/SOAP APIs. Automate workflows and business processes using Flow Designer and scripting. Maintenance & Support Perform platform upgrades, patching, and routine maintenance. Troublesh...

Your role Perform root cause analysis (RCA) for recurring incidents and major problems. Coordinate with technical teams to identify and implement permanent fixes. Maintain the Known Error Database (KEDB) and Problem Records in ITSM tools (e.g., ServiceNow, BMC Remedy). Conduct trend analysis to proactively identify potential problems. Facilitate problem review meetings and document post-incident reports. Ensure timely closure of problem records and adherence to SLAs. Collaborate with Incident, Change, and Configuration Management teams. Your profile 4-12 years experience as Problem manager Strong understanding of ITIL framework, especially Problem and Incident Management. Experience with ITS...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform R...

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand business needs and translating them into functional design solutions. Roles & Responsibilit...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also e...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication amon...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to per...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also e...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business needs, overseeing project timelines, and facilitating communication among stakeh...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with teams, and making key decisions to ensure project success. Roles & Responsibilities: Expected to be an SME Colla...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Incident Management Good to have skills : NA Minimum 3 year(s) of experience is required ...

This Position reports to: IS Manager Take the lead in shaping the future of infrastructure operations across a global robotics enterprise. As IS Global Infra Operations Lead, you will be responsible for delivering secure, scalable, and high-performing IT services across cloud, network, and core infrastructure. This is a business-critical role with global impact, supporting 7500 employees across 50 countries and 150 sites. Your responsibilities: You will lead a high-performing team and act as the central point for infrastructure service delivery across the enterprise. Working closely with Cloud Architecture, Workplace, and Information Security teams, you will ensure cohesive, compliant, and e...

Role & responsibilities Expertise in building workflows, forms, business rules, and UI policies. ServiceNow API Integration Specialist: To connect ServiceNow with external systems like ISAAC, MC400, ImageOne, RightFax, FTP, etc. ServiceNow Automation Architect: To design scalable automation solutions across modules. Key Responsibilities: Design, develop, and configure ServiceNow applications and modules. Collaborate with stakeholders to gather and analyze business requirements. Implement and maintain ITSM modules including Service Catalog, CMDB, and Service Portal. Troubleshoot and resolve technical issues on the ServiceNow platform. Develop and maintain technical documentation. Participate ...

Whats this role about Heres how youll contribute: Youll do this by: Core Skills: Desired Skills: How we d like you to lead: Advantage Zensar

Responsibilities: Manage emails chats Handling escalations and complex queries Build sustainable relationships and trust with customer Customer Engagement: Engage with customers in a professional and friendly manner. Build rapport and ensure a positive customer experience during chat interactions. Issue Resolution: Identify and troubleshoot customer problems or concerns. Follow established procedures to resolve issues effectively and efficiently. Product/Service Knowledge: Maintain a thorough understanding of the company's products or services. Stay updated on product/service changes and updates. Documentation: Document customer interactions, including issues, resolutions, and feedback. Upda...

Job Responsibilities Take lead of scrum teams as the Product Owner and can manage multiple scrum teams. Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements Ensure that the team always has an adequate amount of prior prepared tasks to work on Define & Elaborate Release Backlog, Product feature backlog and development for the product Prepare epics, user stories based on communication with client Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy Provide backlog management, iteration planning, and elaboration of the...

Leverage knowledge and experience to deliver end-to-end solutions on ServiceNow platform which includes architecting technical implementations multiple products within ServiceNow including ITSM, Workflows and so on. Supports the ITSM Systems Administration as a system administrator Proactively researching and suggesting enhancements to existing engagements Detailed expert knowledge of JavaScript and ServiceNow-related JavaScript APIs Collaborating with the Solutions Architect to support ServiceNow out of box and customized solutions Synthesis with ITIL compliance and industry best practice process design Working with multiple projects simultaneously and completing project activities in a way...

Leverage knowledge and experience to deliver end-to-end solutions on ServiceNow platform which includes architecting technical implementations multiple products within ServiceNow including ITSM, Workflows and so on. Supports the ITSM Systems Administration as a system administrator Proactively researching and suggesting enhancements to existing engagements Detailed expert knowledge of JavaScript and ServiceNow-related JavaScript APIs Collaborating with the Solutions Architect to support ServiceNow out of box and customized solutions Synthesis with ITIL compliance and industry best practice process design Working with multiple projects simultaneously and completing project activities in a way...

candidate will understand ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow. This includes, but is not limited to, incident, request, change, problem, knowledge, SLA, configuration, asset, portal, service catalog, and reporting, including Performance Analytics. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong written and verbal communication skills (English) Strong analytical and problem-solving skills Experience presenting and conducting demos with stakeholders Experience with...

Role : Integration Architect (Look for titles ITSM/Sevienow/Integration Architect) Location: Chennai (WFO is Must) Exp: 10+ yrs Note: Candidate should be immediate joiner. Please dont submit Gap of more than 6 months Must have Strong hands-on-experience on all the following skills: ServiceNow ITSM, integrations and ITOM . Must have Strong communication Skills.

Must have Strong hands-on-experience on all the following skills: ServiceNow ITSM, integrations and ITOM .

Location: Chennai Exp: 10+ yrs Note: Candidate should be immediate joiner. Must have Strong hands-on-experience on all the following skills: ServiceNow ITSM, integrations and ITOM . Must have Strong communication Skills.