JD-ServiceNow ITSm, HRSD, CSm, FSm (Any Module) HRSD Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc.) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc. ) Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM Working experience with FSM application on Work Order management, scheduling and dispatch Configuring Field Agent activities ( Mobile & Desktop) Configuring Field Service Business Process, Assignment, and Add-ons Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording Integrations with Applications and Data Sources. Process Integrations Good Knowledge on Field Service Industry good practice

: 2025-05-09 Country: India Location: 1st Flr, Wing B, North Gate Phase-II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore - 560064, Karnataka Overview: We are seeking a strategic and hands-on ServiceNow Development Manager to lead part of our growing ServiceNow engineering team. This role will oversee platform development, manage a team of developers and admins, and ensure alignment with enterprise ITSM/ITOM goals. The ideal candidate combines technical depth with strong leadership and delivery skills. Responsibilities: Lead and mentor a team of ServiceNow developers and administrators Drive development best practices, code quality standards, and agile delivery Collaborate with stakeholders to translate business needs into scalable platform solutions Prioritize and manage development backlogs, project timelines, and resourcing Partner with architects to define platform strategy and roadmap Ensure compliance with governance, change management, and security requirements Act as an escalation point for complex development and integration challenges Qualifications: 7+ years of ServiceNow experience, including 2+ years in a management or lead role Proven ability to lead agile teams and deliver enterprise-scale solutions Deep knowledge of ITSM, CMDB, Flow Designer, Discovery, Integrations, and scripting in ServiceNow Strong understanding of ServiceNow development lifecycle and DevOps practices Excellent communication, stakeholder management, and team-building skills .

Overview Position Overview The ServiceNow Business Analyst will play a critical role in bridging the gap between business needs and technical solutions within our ServiceNow platform. This role involves gathering requirements, analyzing processes, designing solutions, and ensuring the effective implementation and optimization of ServiceNow modules. The ideal candidate will have strong analytical skills, a deep understanding of ServiceNow functionalities, and excellent communication abilities to collaborate with stakeholders across the organization. The ServiceNow Business Analyst will work primarily with Omnicom's corporate real estate team and the Omnicom ServiceNow team as well as other departments. This role requires a proactive, driven and dedicated individual who can work independently and as part of a team. Responsibilities Key Responsibilities: Requirements Gathering and Analysis: Conduct workshops and interviews with stakeholders to gather and document business requirements. Analyze existing processes and workflows to identify areas for improvement and optimization. Translate business requirements into clear and concise functional and non-functional specifications. Create user stories, use cases, and process flow diagrams to effectively communicate requirements. ServiceNow Solution Design and Implementation: Collaborate with ServiceNow developers and administrators to design and implement solutions that meet business needs. Configure and customize ServiceNow modules, primary the scoped integrated workplace management application Nuvolo* as well as ITSM, ITOM, ITAM, and others, as required. Participate in testing and validation of ServiceNow solutions to ensure quality and functionality. Develop and maintain comprehensive documentation, including process guides, user manuals, and technical specifications. Project Management and Collaboration: Assist in project planning, execution, and monitoring to ensure timely delivery of ServiceNow projects. Work closely with cross-functional teams, including IT, operations, and business units, to ensure alignment and collaboration. Provide regular updates and reports to stakeholders on project progress and status. Manage and prioritize multiple tasks and projects effectively. ServiceNow Optimization and Support: Identify and recommend opportunities for process improvement and ServiceNow optimization. Provide ongoing support and troubleshooting for ServiceNow users. Stay up-to-date with the latest ServiceNow releases and features. Assist in the development and delivery of training materials and user training sessions. Qualifications Qualifications & Skills Education: Bachelor's degree in information technology, Business Administration, or a related field. Experience: Minimum of four years of experience as a Business Analyst, preferably with a focus on ServiceNow. Proven experience in gathering and documenting business requirements, creating user stories, and developing process flow diagrams. Hands-on experience with ServiceNow. Experience with ServiceNow configuration and customization preferred. Experience with Agile or waterfall project management methodologies. Technical Skills: Strong understanding of ServiceNow platform architecture and functionalities. Proficiency in using ServiceNow tools and applications. Familiarity with scripting languages (e.g., JavaScript) and web technologies (e.g., HTML, CSS) is a plus. Familiarity with Database concepts is a plus. Soft Skills: Superior communication and interpersonal skills. Excellent analytical and problem-solving skills. Ability to work effectively both independently and in a team environment. Strong organizational and time management skills. Ability to communicate complex technical concepts to non-technical stakeholders. Strong documentation skills. Certifications (Preferred): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) Business Analysis Certifications (e.g., CBAP, CCBA)

Overview Invoice Processing & Validation Ensuring purchase orders and invoices comply with company policies. Vendor Management Handling supplier accounts, resolving discrepancies, and maintaining relationships. Payment Processing Overseeing timely payments and reconciling accounts. Data Analysis & Reporting Conducting trend analysis on payment behaviors and supplier performance. Audit & Compliance Assisting in financial audits and ensuring adherence to internal controls. Responsibilities A&M budgeting Build working relationship with brand teams; developing a working knowledge of the work to be completed in the fiscal year Collaborate with control function to Initiate the aligned upon brand budget in the Oracle/ SAP systems; generating project numbers for each brand project Contact vendors for respective projects; & align on costs associated with services provided Request, review and maintain files related to final estimates from vendors Collaborate with Controls budget coordinators to process estimates & generate POs Manage tracking of completed estimates and POSs; accounting for remaining balances, needed estimates, open purchase orders, and prompt pays, etc. Complete adhoc analysis of cost buckets across brands to identify efficiency opportunities for future planning purposes Ensure delivery of accurate and timely data in accordance with agreed service level agreements (SLA) Ability to focus against speed of execution and quality of service delivery rather than achievement of SLAs Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology Create an inclusive and collaborative environment Qualifications Graduation, Post Graduation, CMA, PGDM

9-10 or more years of service management; ITIL v3 Certified (foundation as a minimum, manager or expert level desirable); Strong verbal and writing skills in order to effectively communicate information to clients and internal team members; Awareness of a number of service management tools such as BMCs IT Service Management (ITSM, Remedy); Time management skills to meet agreed targets; Experience of designing, developing and/or implementing ITIL aligned processes; Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details; Facilitation skills to lead requirements gathering workshops and provide training to clients and internal team members; Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders; such as clients and internal team members; Primary Skills They must knowledge/experience with Incident, MIM, Service Request, Problem, Change management and SLA reporting. A Senior Service Management Consultant can be a member of a team, leading the team, assisting the lead or working independently. They lead or work independently designing, developing and implementing deliverables, conducting research and performing analysis. Secondary Skills Apart from these, other critical area is CMDB / Asset Management / SCAM The Service Management Consultant focuses on all of the ITIL service management lifecycle stages and a number of its processes within an outsourcing bid, consulting assignment or an implementation. They will be responsible for aspects of the overall delivery.

Job Title: Business Manager ManageEngine & SOC Solutions Location: Gujarat, Bangalore and Delhi Function: Sales & Channel Management Job Summary We are looking for a dynamic and results-driven Business Manager to join our team at Lyncbiz , a new-age value-added distributor focused on IT management and cybersecurity solutions. Lyncbiz is part of a diversified business group with consolidated revenues exceeding INR 1,000 crore , providing strong financial backing, operational stability, and the strategic vision to scale innovative and emerging offerings in the Indian market. As the exclusive authorised distribution partner for ManageEngine in India , Lyncbiz is committed to empowering partners to deliver world-class IT operations and security services to their customers. In addition to our deep focus on the ManageEngine portfolio, we are actively expanding into the distribution of niche and differentiated technology offerings that address the evolving needs of enterprise customers across various industry verticals. In this role, you will lead regional sales initiatives, manage and enable a growing partner ecosystem, and build a strong pipeline for both ManageEngine and Managed SOC (Security Operations Center) services. You will also play a key role in expanding the partner base to support new OEM partnerships as they are onboarded, ensuring early traction and scalable growth across Lyncbizs evolving portfolio. Key Responsibilities 1. Sales of ManageEngine Solutions • Promote the complete suite of ManageEngine products, including ITSM, ITOM, endpoint management, Active Directory tools, and analytics • Deliver product demos, webinars, and enablement sessions to partners • Handle licensing, deal registration, and renewals in coordination with the OEM and partners 2. Sales of SOC Services • Position and sell Lyncbiz’s Managed SOC offerings to resellers and MSPs • Educate partners on key security concepts: SIEM, incident response, threat detection, and 24x7 monitoring • Collaborate with the SOC team for pre-sales support, onboarding, and PoCs 3. Channel Development & Partner Enablement • Build and nurture strong relationships with resellers, VARs, and MSPs to drive joint go-to-market initiatives • Onboard new partners and provide continuous training, marketing support, and sales assistance • Help partners build business plans for both ManageEngine and Managed Security Services 4. Pipeline Management & Reporting • Identify, qualify, and manage a pipeline of opportunities across assigned accounts and geographies • Meet or exceed quarterly and annual sales targets • Maintain accurate opportunity records in CRM and provide regular sales forecasts Key Result Areas (KRAs) / Key Performance Indicators (KPIs) • Sales Target Achievement: Meet or exceed quarterly and annual sales quotas for ManageEngine and SOC services through the reseller channel • Partner Activation: Onboard and activate a defined number of new resellers/MSPs per quarter • Pipeline Health: Maintain a qualified sales pipeline of 3–4x the quarterly sales target • Forecast Accuracy: Maintain forecast accuracy within 15% of actual sales • Enablement Activities: Conduct at least two partner enablement sessions or webinars each month • CRM Hygiene: Ensure 100% opportunity and activity logging in CRM with timely updates Required Qualifications • 2–5 years of experience in IT infrastructure or cybersecurity sales, preferably within a distribution or partner-led environment • Familiarity with ManageEngine or similar platforms (e.g., SolarWinds, ServiceNow, Ivanti) • Strong understanding of SOC services and cybersecurity fundamentals • Excellent communication, presentation, and negotiation skills • Proven ability to manage and grow reseller relationships, and align with new OEMs as needed Preferred Qualifications • Established network of IT resellers, VARs, systems integrators, or MSPs • Experience with ITSM, endpoint security, SIEM, or network monitoring tools • Technical understanding of IT infrastructure, Active Directory, endpoint security, or security frameworks like ISO 27001/NIST What We Offer • Competitive compensation with high-growth potential • CTC: Up to 12 LPA (6 LPA fixed + 6 LPA variable, linked to achievement of quarterly/annual targets) • Opportunity to represent leading global IT and cybersecurity brands • Structured onboarding and continuous product training • Fast-paced, entrepreneurial environment with significant career growth opportunities

LTIMindtree Hiring for a BA IT Service Management with (Remedy / Helix) Notice period-immediate to 30 days. Exp-6 to 10 yrs. Location- PAN India Skill Combination: IT Service Management with (Remedy / Helix) if interested Share me these details along with CV-Richa.Srivastava@ltimindtree.com Total Experience- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- PAN No- Passport size photo- Availability for interview (YES/NO)- Job Description- IT Service Management (Remedy / Helix) - e2e Workflow across all functionalities Create and Maintenance of Low Level Design and Field Mapping document Conversion of Use Case into Test Cases Managing CMDB (managing of CI, sites and equipments) Communication Skills / Presentation Effort Estimation Integration/Rest APIs Databases: RDBMS/NOSQL, Postgresql Frontend: HTML/CSS/XML/Java script/React Regards HR | Talent Acquisition

The ideal candidate must have extensive hands-on expertise in ServiceNow modules, scripting, flow designer, ACLs, and integrations. Experience in Agile methodology, effective troubleshooting, legal domain awareness, and compliance knowledge is preferred. CSA certification is a plus. Candidates must exhibit strong communication, collaboration, and documentation skills. Location- Jaipur,Chandigarh,Chennai,Pune,Bengaluru,Hyderabad,Noida, Thiruvananthapuram, Indore, Nagpur,Gurugram, Mysore, Mangalore, Bhubaneshwar

ServiceNow Developer,JavaScript,Workflows,Flow designers,Business rules & Client scripts,ServiceNow Integration,ServiceNow Scoped,ITSM,ITOM,CMDB,Service Portal, Integration Hub,JavaScript,Angular JS,XML,HTML,AJAX,CSS,HTTP, REST/SOAP,ServiceNow schema

LTIMindtree Hiring for a L3 Ticketing support Fault Management. Notice period-immediate to 30 days. Exp-6 to 10 yrs. Location- Remote (India) Skill Combination: Fault Management ,NOI based on IBM Netcool Suite (DASH, OMNIbus, IMPACT etc) if interested Share me these details along with CV-Richa.Srivastava@ltimindtree.com Total Experience- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- PAN No- Passport size photo- Availability for interview (YES/NO)- Job Description- Technologies used: Strong Foundation in Fault Management domain Telco Linux OS usage/administration JavaScript/Python Integration/Rest APIs Databases: RDBMS, Postgres, DB2 Communication Skills / Presentation Docker, Kubernetes Jira, GitLab, Confluence CI/CD with GitLab Tools Used: NOI based on IBM Netcool Suite (DASH, Omnibus, IMPACT etc) 6+ years experience with the fault Management (Telco domain) detailed knowledge Proficiency in IBM Netcool Suite, including NOI, DASH, Omnibus, and IMPACT Coordination experience with ARS/Remedy or Helix/ITSM Ticketing environments and other Nokia Managed Service tools High level troubleshooting and support to fix issues without the use of patches or any type of R&D function Knowledge of ITIL (Information Technology Infrastructure Library) practices. Previous experience in a similar role within a large-scale enterprise environment. Regards HR | Talent Acquisition

Essential Functions: Platform Maintenance: Ensure the stability and usability of the ServiceNow platform across production and non-production environments Configuration: Set up and configure ServiceNow applications and modules according to business requirements Customization: Develop custom scripts, workflows, and integrations using JavaScript, Web Services, HTML, and CSS Incident Management: Handle incidents, problems, and change requests related to the ServiceNow platform Data Management: Manage the Configuration Management Database (CMDB) and ensure data integrity using Discovery or equivalent methods Upgrades and Patching: Perform regular updates, patches, and code migrations to keep the platform up-to-date Documentation: Create and maintain process and knowledge documentation for team members and users User Support: Provide technical support and training to end-users and other stakeholders Knowledge, Skills & Abilities: Experience: At least 3 years of experience with the ServiceNow platform Certifications: ITIL certification and ServiceNow Administrator certification are highly desirable Skills: Proficiency in JavaScript, HTML, CSS, and familiarity with Agile/Scrum methodologies. Knowledge of IT service management (ITSM) and ITIL processes is also important Minimum Education and Work Experience Required: Bachelors degree in Computer Science, Information Systems or a related field is preferred

Role: ServiceNow Senior Developer Shift Timing: 3 PM IST to 12 AM IST, Monday to Friday Overview Hexaware is seeking a highly skilled ServiceNow Developer to assist in the implementation of Vulnerability Response,

Is seeking an experienced ServiceNow SecOps Vulnerability Response SME . The candidate must have 69 years of experience, with at least 5+ years in ServiceNow and over 1 year in Vulnerability Response. Responsibilities include implementation of Security Operations modules like Vulnerability Response and Configuration Compliance, integration with vulnerability scanners, scripting, process automation, and ServiceNow Orchestration. Expertise in ITSM modules, catalog items, workflows, REST/SOAP, Agile environments, and scripting (JavaScript, HTML, XML, AJAX) is required. Location - Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore

Job Title: JIRA Service Management Consultant Experience: 3+ years as a JIRA Service Management Consultant, with a proven track record working in Jira Service Management, Confluence, and Agile methodologies. Hands-on experience in Creating Service Request forms, Sub-tasks, integration with AD, Creating Approval workflows, incident management, Asset Management issue resolution. Deep understanding of Jira, Agile frameworks to consult on best practices, ensuring project success, and client satisfaction. Key Responsibilities: Configure and develop JIRA IT Service Management solutions. Set up forms, workflows, notifications, and automation within JIRA. Integrate JIRA Service Management with Azure AD and other tools. Perform system administration tasks, including backups and scheduled jobs. Provide training and support to teams using JIRA Service Management. Troubleshoot issues and optimize JIRA configurations for efficiency. Ensure security and compliance within the JIRA environment. Required Skills & Experience: Proven experience with JIRA Service Management. Strong understanding of ITSM principles and best practices. Ability to configure JIRA workflows, permissions, and automation. Experience with JIRA Cloud and JIRA Data Center. Excellent communication and collaboration skills. Nice to Have: Familiarity with scripting and automation in JIRA. Team & Culture: Overlap with the US Pacific Time Zone is required. Flexible in terms of attending customer meetings and actions on priorities.

Position Summary Establish and oversee premium service standards and procedures to ensure consistent and efficient service delivery. Delivering IT service standards through implementing process, standards, service metrics for IT. Responsibilities Maintain Service management tool to manage service workflow for Infrastructure, Security and Application topics Oversee and manage critical incident response and day to day ITSM processes including Incident, Problem, Change, Config and Release Management Conduct regular touchpoint calls with technicians to identify patters (e-g., multiple incidents requiring a problem ticket to be created, RCA to be conducted and problem resolved) Ensure the technicians are documenting solutions in the ITSM tool Review ITSM related contracts, services, and SLAs Ensure all changes go through the CAB meetings with approach to changes including the process of roll back is well documented. And, ensure that there are no incidents arising out of planned changes. Create and utilize analytics and insights through ITSM data to drive continuous improvement across all functions and regions Educate and act as an advocate for ITSM practices and train the users Participate in audits and compliance, when required Be as a glue between different teams Infrastructure, Security and Applications Creative and strategic thinking — and the agility necessary to master both the daily hands-on analysis and the big picture strategy Self-starter who sets aggressive goals and is driven to succeed both personally and professionally; focused on productivity; deeply committed to quality and integrity Manages work well, establishes timelines and clear priorities Full availability while managing critical issues affecting business due to IT downtimes. Work Location - Guindy Interested candidates can send rseumes to dshethiya@gradiant.com

Role Description: The R&D Data Catalyst Team is responsible for building Data Searching, Cohort Building, and Knowledge Management tools that provide the Amgen scientific community with visibility to Amgens wealth of human datasets, projects and study histories, and knowledge over various scientific findings . These solutions are pivotal tools in Amgens goal to accelerate the speed of discovery, and speed to market of advanced precision medications . This hands-on technologist is an expert in utilizing the Microsoft Fabric platform to deliver the front end of the Data Catalyst solutions , providing overall guidance on platform capabilities, standards and techniques to the team, and to the wider Amgen technical community. Roles & Responsibilities: Oversee and manage the implementation, operations, and performance of Microsoft Fabric and Power BI solutions. Develop, standardize, and enforce operational processes and best practices for Power BI development and reporting across the organization. Collaborate with cross-functional teams to ensure seamless integration and performance of data pipelines, reports, and dashboards in Power BI. Monitor and optimize the performance of Power BI reports and dashboards, ensuring high availability and responsiveness. Ensure governance, data security, and compliance standards are maintained across Power BI and Microsoft Fabric environments. Provide ongoing support, troubleshooting, and training for Power BI users within the organization. Stay up-to-date with the latest updates, features, and best practices related to Microsoft Fabric and Power BI, and ensure these are incorporated into operations and standards. Lead and contribute to the development and execution of strategies for the enhancement of Power BI capabilities, ensuring consistency in user experience and report quality. Define and document technical standards, best practices, and data governance policies for Power BI, Microsoft Fabric, and Microsoft PowerApps. Create, prioritize, and maintain the backlog for standards development, pocs and optimization work Identify techniques to match to user feature needs Develop POCs for new Microsoft feature releases. Maintain PowerBI 101 and higher level training materials and deliver training to various communities Conduct market research and competitive analysis to identify opportunities and inform product strategy Analyze customer feedback and support data to identify pain points and opportunities for product improvement Basic Qualifications and Experience: Masters degree with 4 to 6years of experience in Product Owner / Platform Owner / Service Owner OR Bachelors degree with 6 to 8years of experience in Product Owner / Platform Owner / Service Owner OR Functional Skills: Must-Have Skills : Strong knowledge of Agile methodologies and product management principles, and backlog and feature management tools including Jira and Confluence Strong knowledge of IT service management (ITSM) principles and methodologies Strong experience in Microsoft Fabric, including data integration, data management, and analytics solutions. Expertise in Power Query, DAX, and Power BI Desktop for data transformation, modeling, and visualization. Solid understanding of data governance, security, and compliance in Power BI and Microsoft Fabric environments. Experience with Power BI Service and Power BI Report Server for report publishing, sharing, and management. Proven experience optimizing performance and troubleshooting Power BI reports and dashboards. Ability to work in a collaborative, fast-paced environment with multiple teams. Strong communication skills to engage with both technical and non-technical stakeholders Good-to-Have Skills: Experience in developing differentiated and deliverable solutions Experience with human data, ideally human healthcare data Familiarity with laboratory testing, patient data from clinical care, HL7, FHIR, and/or clinical trial data management Professional Certifications (please mention if the certification is preferred or mandatory for the role): Microsoft Certified: Data Analyst Associate (Power BI) or related certification. Experience with Microsoft Azure and cloud-based analytics solutions. Knowledge of SQL, data warehousing, and ETL processes. Experience with Power Automate and Power Apps integrations with Power BI. SAFe Agile Practitioner (6.0) Soft Skills: Excellent analytical and troubleshooting skills Deep intellectual curiosity, particularly about data patterns, and learning about business processes and life of the user Highest degree of initiative and self-motivation Strong verbal and written communication skills, including presentation of varied audiences through complex technical/business topics Confidence in leading teams through prioritization and sequencing discussions, including managing stakeholder expectations Ability to work effectively with global, virtual teams, specifically including leveraging of tools and artifacts to assure clear and efficient collaboration across time zones Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong problem solving, analytical skills; Ability to learn quickly and retain and synthesize complex information from diverse sources

About The Role Job TitleTeam Leader Service LineMedical Coding ? DepartmentOperations ? About The Role :? Monitor, identify and resolve performance/behaviour/attendance issues using prescribed performance management techniques. Monitor and act on personnel and disciplinary issues. Provide subject matterexpertiseto Quality Control Analysts in theteam. Ensure training needs of subordinates aremet. Adjust to the needs of meeting service level agreements under supervision of Operations Manager. Successfully complete all client related training and keep record of the same. Hold team meetings on a regular basis with direct reports. Communicate all process and client updates to direct reports within specific timelines and keep record for such updates. Act as single point contact for theassigned team membersforall theirjob-relatedneeds and create a harmonious work environment. Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s)in accordance withthe organizations policies and applicable compliance requirements. Job Specification Minimumof5/6Years of Professional and Relevant Experience in Medical Coding with specialty Multispecialty. Must have experience in Client and Stakeholder Management, Team Management. Must have CodingCertificationlike CPC/CCS/COC/AHIMA. Any graduate will do. ShiftDetails:? General Shift / Day Shift WorkMode:? WFO LocationChennai Skills Skill Vendor Management Project Management IT Service Management Solution Architecture CRM ITIL Outsourcing Global Delivery IT Strategy SDLC Education Qualification No data available CERTIFICATION No data available

LEAD - DELIVERY OMH/L-D/1314211 Omega Healthcare Management Services Private Limited KARNATAKA Posted On18 Mar 2025 End Date30 Jun 2025 Required Experience5 - 8 years ShareApply Basic Section No. Of Openings1 Grade2A DesignationLead - Delivery Closing Date30 Jun 2025 Organisational CountryIN StateKARNATAKA CityBENGALURU LocationBengaluru-I Skills Skill Vendor Management Project Management IT Service Management Solution Architecture CRM ITIL Outsourcing Global Delivery IT Strategy SDLC Education Qualification No data available CERTIFICATION No data available Job Description Job Title: Team Leader Service Line: Medical Coding Department: Operations Job Description: Monitor, identify and resolve performance/behaviour/attendance issues using prescribed performance management techniques. Monitor and act on personnel and disciplinary issues. Provide subject matter expertise to Quality Control Analysts in the team. Ensure training needs of subordinates are met. Adjust to the needs of meeting service level agreements under supervision of Operations Manager. Successfully complete all client related training and keep record of the same. Hold team meetings on a regular basis with direct reports. Communicate all process and client updates to direct reports within specific timelines and keep record for such updates. Act as single point contact for the assigned team members for all their job-related needs and create a harmonious work environment. Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable compliance requirements. Job Specification: Minimum of 5/6 Years of Professional and Relevant Experience in Medical Coding with specialty Home Health. Must have experience in Client and Stakeholder Management, Team Management. Must have Coding Certification like CPC/ CCS/ COC/ AHIMA. Any graduate will do. Shift Details:?General Shift / Day Shift Work Mode:?WFO

Required Zscaler Certifications (any of these in Administrator Certification): Zero Trust Certified Associate (ZTCA) Zscaler Internet Access (ZIA) Zscaler Private Access (ZPA) Zscaler Digital Experience (ZDX)

POSITION TITLE (ENGLISH) Major Incident Manager & Post Incident Report Manager REPORTING TO IT Program Technical Director REPORTING LOCATION Brussels WORKING LOCATION India/Romania/Brussels WORKING LANGUAGE English NUMBER OF FTEs UNDER RESPONSIBILITY0 Job SummaryTo strengthen its service team, a strategic LIMS Program is looking for its Major Incident Manager & Post Incident Report Manager in the context of a worldwide rollout (targetmore than 300 instances). This position is responsible for leading the response to high-impact IT incidents and ensuring thorough documentation and analysis post-resolution. This role ensures rapid incident resolution, clear stakeholder communication, and continuous service improvement through structured post-incident reviews and reporting. Key Responsibilities Major Incident Management Act as the primary coordinator during major IT incidents, ensuring swift resolution and minimal business disruption. Lead incident bridges and war rooms, engaging appropriate technical and business representatives teams. Provide timely and accurate communication to stakeholders throughout the incident lifecycle. Maintain the major incident process, ensuring alignment with ITIL best practices. Track incident trends and contribute to proactive risk mitigation strategies. Post-Incident Report Management Lead the creation and delivery of comprehensive post-incident reports (PIRs). Coordinate with technical teams to gather root cause analysis, corrective and preventive actions. Facilitate post-incident review meetings to capture lessons learned and drive service improvements. Ensure timely completion and distribution of Post Incident Report to relevant stakeholders. Track follow-up actions and PIR tasks to closure. Qualifications: Proven experience in IT incident management, service management, and problem management roles. Strong understanding of ITIL framework (ITIL certification preferred). Excellent communication, coordination, and stakeholder management skills. Ability to remain calm and effective under pressure. Strong analytical and documentation skills, with attention to detail. Familiarity with root cause analysis techniques. Experience with ITSM tools (ServiceNow, BMC Hellix). What We Offer: Opportunity to develop and scale a world class IT product, for use in worldwide laboratories. Our code impacts life and makes world healthier and safer place to live. Be a part of an ambitious IT solutions program, with an opportunity to fast-track career as a high performer. A launch pad into various opportunities and a chance to become part of international team of professionals.

POSITION TITLE (ENGLISH) Change Manager REPORTING TO IT Program Technical Director REPORTING LOCATION Brussels WORKING LOCATION Vietnam/India/Romania/Brazil WORKING LANGUAGE English NUMBER OF FTEs UNDER RESPONSIBILITY: Job Summaryto strengthen its service team, a strategic LIMS Program is looking for its Change Manager in the context of a worldwide rollout (targetmore than 300 instances). The IT Change Manager is responsible for overseeing and managing the change management process within Eurofins Group for a set of Business Applications along with its underlying infrastructure. This role ensures that standardised methods and procedures are used for efficient and prompt handling of all IT changes, minimising the impact of change-related incidents on service quality and improving the day-to-day operations of the organisation. Key Responsibilities Develop and implement IT change management strategies, policies, and procedures. Coordinate and chair Change Advisory Board (CAB) meetings. Evaluate change requests for risk, impact, and resource requirements. Ensure all changes are properly documented, approved, scheduled, and communicated. Monitor and report on the progress of change implementation. Collaborate with IT teams, project managers, and business stakeholders or representatives, to ensure successful change deployment. Maintain the change schedule/calendar and ensure minimal disruption to services and avoid conflicts. Conduct post-implementation checks and reviews and ensure lessons learned are documented. Ensure compliance with ITIL best practices. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in IT change management or a similar role. Strong understanding of ITIL framework (ITIL certification preferred). Excellent organisational, communication, and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Strong analytical and problem-solving abilities. Experience with ITSM tools (ServiceNow, BMC Hellix). What We Offer: Opportunity to develop and scale a world class IT product, for use in worldwide laboratories. Our code impacts life and makes world healthier and safer place to live. Be a part of an ambitious IT solutions program, with an opportunity to fast-track career as a high performer. A launch pad into various opportunities and a chance to become part of international team of professionals.

Develop Automation Workflows, Design, customize, enhance and deploy new or additional capabilities and applications of the ITSM Solution. Having Knowledge and Experience in Writing Business Rules, Client Scripts, UI actions, UI Policies and ServiceNow Form development. Having Knowledge and Experience in Flow designer for developing Custom Workflows. Having Knowledge and Experience in JavaScript and REST APIs Having Knowledge And experience specifically with Script include Along with Writing Client script by using Glide Ajax Concept Service Now

Job Information Job Opening ID ZR_1662_JOB Date Opened 17/12/2022 Industry Technology Job Type Work Experience 10-12 years Job Title Pyspark Lead City Bangalore Province Karnataka Country India Postal Code 560002 Number of Positions 4 LocationBangalore, Chennai Extract data from source system using Data Factory pipelines Massaging and Cleansing the data Transform data based on business rules Expose the data for reporting needs and exchange data with downstream applications. Standardize the various integration flows (e.g decom ALDML Init integration, simplify ALDML Delta integration). check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_2381_JOB Date Opened 04/10/2024 Industry IT Services Job Type Work Experience 8-12 years Job Title Senior SAP Finance Service Delivery Specialist City Bangalore South Province Karnataka Country India Postal Code 560066 Number of Positions 1 Position Overview Manage and support SAP Finance processes such as Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Asset Accounting (AA), and Controlling (CO) in a global enterprise environment. Key Responsibilities : Incident Management Troubleshoot and resolve issues related to SAP Finance modules within defined SLAs. Process Optimization Analyze current finance processes and recommend enhancements for efficiency. System Enhancements Collaborate with business and technical teams to design and implement new functionalities and enhancements. SAP S/4HANA Integration Lead and support SAP S/4HANA implementations and system integrations, ensuring seamless financial processes. Stakeholder Engagement Work closely with key business stakeholders to gather requirements, deliver solutions, and provide ongoing support. Configuration & Customization Configure SAP Finance modules based on business needs and customize reports as required. Data Integrity & Compliance Ensure accurate financial data, and maintain compliance with internal policies and external regulations. Cross-functional Collaboration Partner with IT, finance, and other departments to support end-to-end finance operations. Qualifications : 8+ years of experience in SAP Finance Service Delivery. Proficiency in SAP modules (AP, AR, GL, AA, CO) and SAP S/4HANA experience. Strong problem-solving, communication, and project management skills. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_2005_JOB Date Opened 18/07/2023 Industry Technology Job Type Work Experience 0-2 years Job Title Digital Marketing City Coimbatore Province Tamil Nadu Country India Postal Code 641038 Number of Positions 2 Assist in creating and managing ad campaigns. QA CRM list data such as de-duplicating, cross-referencing against other data sources and marketing automation workflows. Proactively communicate and collaborate with internal team members. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested