8690 Itsm Jobs - Page 14

As a member of the Operation, Industry and domain solutions team you will embark on an exciting and fulfilling journey with a group of intelligent and innovative globally aware individuals. We work in conjuncture with various institutions solving key business problems across a broad-spectrum roles and functions, all set against the backdrop of constant industry change. Your work profile Lead end-to-end implementation of process mining solutions using Celonis, Signavio, or similar platforms. Collaborate with business and IT stakeholders to understand process landscapes and define analytical models. Design and develop event logs, data models, dashboards, and BPMN visualizations to uncover inef...

Senior Software Engineer II In this role you will be a ServiceNow Developer taking the lead in shaping the strategy, development, and optimization of our ServiceNow platform. You willl have the opportunity to align the platforms capabilities with our organizational goals, ensuring it delivers real value to our stakeholders. This is a chance to bring together your technical expertise, strategic mindset, and leadership skills to drive innovation and improve efficiency across IT service management and other business functions. You will design, develop and support highly scalable, responsive web applications and services on top of our service management (ServiceNow) platform. You will produce hi...

Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW JUNIOR DEVELOPER Required Skill set: HRSD Total Experience Range: 3- 12 years Notice Period: 0 - 45 days Mode of Interview: ONLINE Location: PAN INDIA Technical Comptency Experience in development and customizaton of the ServiceNow HR Service Delivery [Employee Service Management] applications, including: HR Case Management HR Knowledge Management Employee Service Center (Portal) Enterprise Onboarding and Transitions (Lifecycle Events) Employee Document Managemen...

Responsibilities: * Manage Hitachi storage & SAN infrastructure * Ensure compliance with ITIL processes * Lead service delivery team * Collaborate on ITSM initiatives * Optimize service quality through continuous improvement

Support/enhance ServiceNow products/application custom applications, workflows, and business rules. Script Includes, ACLs, Sched Jobs. Java, AngularJS, Spring Boot JavaScript, AngularJS, REST performance analytics, dashboards, and reporting.

As an IT Manager for Mainframe Applications & Operations at Thermo Fisher Scientific's Customer Channels Group in India, you will be leading a newly established team responsible for supporting two business-critical mainframes in Canada and the US. Your role will involve overseeing the day-to-day operations of the India-based team to ensure system stability, reliable execution of nightly batch runs, and overall health of the mainframe environments. Additionally, you will play a crucial role in driving efficiency, promoting collaboration across global teams, and ensuring operational demands are met both now and in the future. **Key Responsibilities:** - Lead the India-based mainframe team in m...

Role Overview: As a Tools Practice Lead - GTM, Analyst, Marketing at Wipro Limited, you will be primarily responsible for responding to RFIs/RFPs and proposing solutions in the domains of Digital IT Service Management, Service Assurance, and AIOps. Your role will involve engaging proactively with customers to understand their tool estates and pitch next-generation solution areas that deliver business value. You will collaborate with Solution Managers, Solution Architects, and Finance Managers to create solution documentation, pricing models, and appropriate presales collateral as part of RFI and RFP submissions based on stated requirements within the assigned team. Additionally, you will pre...

As a candidate considering a career at Capgemini, you will have the opportunity to shape your career path, receive support and inspiration from a collaborative global community, and contribute to unlocking the value of technology for leading organizations and building a sustainable, inclusive world. Role Overview: - Analyze current ITSM/ITOM processes, identify improvement areas, and gather enhancement requirements through stakeholder workshops and customer engagement. - Define and document target-state processes and functional specifications aligned with ServiceNow modules. - Collaborate with cross-functional teams, lead customer focus groups, and apply Agile/Scrum methodologies. - Develop ...

You will play a crucial role in Gruve as the Director of Information Technology (IT). Your responsibilities will include: - Establishing and maintaining a comprehensive IT strategy aligned with the organization's business objectives. - Overseeing the management of all IT and data infrastructure assets globally. - Providing technical leadership to the IT team, setting priorities, and tracking program and project activities. - Collaborating with service practice organizations to implement technology solutions for business growth and customer satisfaction. - Ensuring the security, integrity, and availability of IT assets and systems. - Developing and managing budgets, forecasts, and resource al...

As a Senior ServiceNow Consultant at NTT DATA, your role will involve supporting the implementation and integration of various ServiceNow modules such as ITSM, ITOM, Integrations, and CMDB. Your primary responsibilities will include: - Assisting in the design and implementation of ServiceNow modules like ITSM, ITOM, Integrations, and CMDB. - Working on ServiceNow Platform Upgrades and Cloning. - Collaborating closely with clients and stakeholders to understand their requirements and offer technical guidance. - Developing and configuring ServiceNow components, including workflows, scripts, and integrations. - Conducting testing and validation of ServiceNow solutions to ensure they align with ...

You will be working in Pune in a hybrid work mode with a total experience of 7+ years, including 4 years of relevant experience. Your role will involve working on any public cloud platform and IT Managed Services with a focus on Presales. It is essential for you to have experience in ITIL / ITSM and preferably hold an ITIL certification. Strong English communication and presentation skills are also required for this position.,

As a Senior Staff ServiceNow Lead Developer/Administrator at Illumina, you will play a crucial role in expanding access to genomic technology to realize health equity for billions of people worldwide. Your efforts will contribute to life-changing discoveries that revolutionize human health through early disease detection, diagnosis, and innovative treatment options for patients. Working at Illumina means being part of a greater cause where every individual, regardless of role, has the potential to make a significant impact. Surrounded by exceptional colleagues, visionary leaders, and groundbreaking projects, you will have the opportunity to exceed expectations and grow beyond your perceived ...

As a Senior Solution Architect at our company, you will be responsible for various key aspects to ensure successful implementation of solutions for our customers. Your role will involve: - Managing a team and facilitating skill upgradation - Ensuring the acceptance of solutions implemented for customers - Understanding customer requirements and developing solutions and integrated architecture - Keeping abreast of industry trends and technology innovations Your skills and qualifications should include: - Strong people management, analytical, and communication skills - Proficiency in problem-solving and documentation - Experience in using automation tools for day0, day1, and day2 tasks - Good ...

You have an exciting opportunity to join the dynamic Group Procurement Team at Macquarie, where you will be instrumental in digitizing procurement processes to drive business success. **Role Overview:** You will be responsible for ServiceNow configuration activities, providing subject matter expertise for solutioning, and exploring AI capabilities of ServiceNow to automate internal processes. Your role will involve analyzing, testing, and implementing changes to enhance system processes. **Key Responsibilities:** - Over 8 years of experience with ServiceNow, including development and management of custom applications. - Expertise in integrating ServiceNow with third-party systems using APIs ...

Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW DEVELOPER Required Skill set: (ITSM, ITOM, INTEGRATIONS) Total Experience Range: 5- 12 years Notice Period: 0 - 45 days Mode of Interview: ONLINE Location: PAN INDIA Must Have Technical/Functional Skills ServiceNow Development ServiceNow Integrations ServiceNow Certified ServiceNow Administrator (CSA) ServiceNow Certified Application Developer (CAD)

You have a minimum of 3 years of hands-on experience in system administration, with skills in Windows, Linux, and programming, along with OEM certifications. You also possess a good understanding of networking concepts and are well-versed with RFP requirements and deliverables. Your interpersonal skills are strong, enabling you to collaborate effectively with the existing IT and cybersecurity operation team. In this role, you will coordinate with internal teams at various locations to provide configuration and troubleshooting support for the proposed NMS. Your responsibilities will include configuring new networking devices, managing IT inventory, and establishing workflows during the suppor...

Job Summary The Infra. Technology Specialist will play a pivotal role in managing and optimizing our service desk operations using SNOW. With a focus on industrial manufacturing the specialist will ensure seamless IT service delivery in a hybrid work model. This role requires a deep understanding of service desk processes and the ability to enhance user experience through effective IT solutions. Responsibilities Manage and optimize service desk operations to ensure efficient IT service delivery. Utilize SNOW to streamline service desk processes and enhance user experience. Collaborate with cross-functional teams to identify and resolve IT-related issues promptly. Provide expert guidance on s...

SUMMARY About The Client : A Fortune 500 global leader in technology services and digital business solutions, this company delivers comprehensive Business Process Services (BPS) and IT-enabled solutions. With a worldwide presence, it serves diverse industries including banking, healthcare, retail, manufacturing, and communications. The firm's expertise spans a broad spectrum of critical processes from finance and accounting to human resources, customer service, and supply chain management - enabling clients to enhance efficiency, drive innovation, and achieve business agility on a massive scale. Job Title: Senior Process Executive (SPE) Domain : P & C Insuranc e operations ( Guidewire with c...

We are seeking a detail-oriented and proactive IT Infrastructure Operations Executive to manage and support our data center operations, server and application monitoring, user access management, and ITSM processes. The ideal candidate will ensure the smooth functioning of IT infrastructure, maintain compliance with SOPs, and coordinate with vendors and internal teams for timely issue resolution. Key Responsibilities: Data Center Operations Manage access control and monitor environmental conditions Acknowledge and respond to system notifications and alerts Server & Storage Monitoring Monitor health and performance of servers and storage devices Perform event log analysis and preventive mainte...

Role Overview: Founded in 2004, NetBrain is the leader in no-code network automation, providing IT operations teams with the ability to scale their hybrid multi-cloud connected networks through automation. As a Senior Network Automation Engineer at NetBrain, you will work with a global team to implement innovative network automation solutions using NetBrain's unique automation platform. Your role will focus on automating network operations and troubleshooting to achieve true end-to-end network automation for large enterprises and service providers. Key Responsibilities: - Contribute to the evolution of automated Network Operations for global Enterprises and MSPs - Lead customers in identifyi...

Role Overview: As a ServiceNow Developer at Nagarro, you will be responsible for developing technical solutions, implementing integrations with third-party systems, and translating business requirements into technical solutions. Your role will involve configuring ServiceNow using scripting, mentoring team members, and effectively communicating with users and technical teams. You will also be required to understand functional requirements, envision solutions, lead/support UAT and production rollouts, and troubleshoot and resolve complex bugs. Additionally, you will be expected to carry out Proof of Concepts (POCs) to ensure that suggested designs and technologies meet the requirements. Key Re...

As a Business Analyst with 5-9 years of experience, you will be responsible for the following key responsibilities: - Minimum 5 years of experience working as Business Analyst/ BSA on any one of ITSM, ITOM, SPM, EA(APM) modules in ServiceNow - Must have exposure to end-to-end ITOM(Discovery, Service Mapping, CSDM, Event Management) implementations and well-versed with ITOM functionalities - Work with business and IT stakeholders to gather requirements - Familiar with ServiceNow upgrades, Platform performance - Analyze business problems to design and document solutions upfront with technical and creative teams - Provide recommendations to streamline and optimize processes during requirements ...

As a Senior ServiceNow Technical Architect & Multi-Project Delivery Leader, your role will involve leading multiple concurrent ServiceNow projects from end-to-end. You will ensure architectural integrity, on-time delivery, and cross-team alignment, while also serving as a trusted advisor to business stakeholders. Your responsibilities will include: - Own the delivery of multiple concurrent ServiceNow projects, ensuring scope, timelines, and quality metrics are consistently met. - Lead project planning, resource allocation, and risk management across diverse portfolios (ITSM, ITOM, CMDB, HRSD, and custom applications). - Coordinate cross-functional delivery teams, fostering collaboration betw...

Role Overview: NewRocket, a global Elite ServiceNow partner, is seeking a ServiceNow Tech Lead with Integrations experience to join their team. In this role, you will be responsible for leading, coaching, and mentoring a team of Software Engineers in developing project professional services for customers. You will implement customizations based on functional and technical requirements using leading practices and internal code standards on large-scale, complex projects. Key Responsibilities: - Interface with end-users, IT teams, and key stakeholders to gather systems requirements for ITSM and Integrations solutions - Customize ServiceNow applications and facilitate the rollout of new applicat...

About the role: Manager IT Service Desk Support will oversee day-to-day operations of the IT Service Desk Level 1 support team in Mumbai, ensuring consistent, high-quality, and customer-centric service delivery across voice, chat, email, and self-service channels. This role will drive operational excellence through performance monitoring, issue resolution, and proactive improvement of support processes. He/she will play a key role in knowledge management, automation (Shift-Left), and training initiatives to continuously improve first-contact resolution and end-user experience. He/she will also support onboarding new STADA affiliates / regions to Level1 IT Service Desk in line with expansion ...