5693 Itsm Jobs - Page 13

Level - L2 Configure and monitor Prisma Cloud for misconfiguration alerts across multi-cloud Integrate Prisma Cloud and container scanning into CI/CD workflows for real-time vulnerability detection and policy enforcement during build and deployment stages Track compliance risks (e.g., CIS, NIST, India-specific baselines) Analyse Prisma alerts, triage critical findings, and track remediation within SLA Integrate CSPM risk feeds into CI/CD dashboards and risk reports Share assessment reports and highlight high and critical findings with application teams Coordinate with infra/cloud teams and support remediation guidance Assist in identifying areas for automation and policy-as-code Configure KP...

Role The roles of a Zoho administrator revolve around managing and optimizing our Zoho ServiceDesk Plus platform, ensuring efficient IT service delivery through configuration, automation, and support of core ITSM processes. Responsibilities Administer and maintain Zoho ServiceDesk Plus (SDP) ITSM application. Configure modules including Incident, Problem, Change, Asset, and Service Catalog. Customize workflows, automation rules, SLAs, and notifications to align with ITIL best practices. Integrate Zoho SDP with other Zoho applications and third-party tools. Provide technical support and training to IT support teams and end-users. Monitor system performance, troubleshoot issues, and ensure hig...

Your future role Take on a new challenge and apply your technical support and process expertise in a cutting-edge field. Youll work alongside collaborative and proactive teammates. You'll be at the heart of supporting Alstoms ambitious PM2020 transformation program, which is redefining Bids & Projects management to make the company more fluid, agile, and project results-oriented. Day-to-day, youll work closely with teams across the business (e.g., tool users, cross-functional teams, and central teams), diagnose and troubleshoot technical issues, and much more. Youll specifically take care of addressing user inquiries and documenting resolutions, but also conduct training sessions to enhance ...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance.The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management.You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceNow...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance.The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management.You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceNow...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance.The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management.You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceNow...

Experienced in implementation of ITSM solution using industry best practices Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Good experience of Service Portal and widget creation Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation Implementation and Integration: Support the implementation and integration of ITSM tools and systems, ensuring alignment with organizational goals.

Hi I hope you are safe & doing well !! Greetings from Tekskills India Pvt Ltd [CMMI Level 3 Company] !!! We have an permanent job opportunity For DTNA-Cloud-Operations Support Engineer, have come across your resume in Job Portal. If you are actively looking for job If any reference who are matching to below requirement. Please share the updated resume, below submission details Job Description : DTNA-Cloud-Operations Support Engineer Experience: 3.5 years Location : Bangalore Notice Period : Immediate Mode: Hybrid mode Shift timings : North America shifts (9:30 PM TO 6:30AM) Mode of interview : 1 Round Virtual and 1 Round F2F Interview DTNA-Cloud-Operations Support Engineer Should be willing ...

Your Key Responsibilities: Lead the Operations engineers and collaborate with other internal and external teams as needed. Work with Operations engineers and monitoring teams to ensure deployed products are continuously available to target users as per agreed quality and efficiency targets, following the agreed processes. As a key member of the product teams, you must work closely with other team members such as product owners, technical design leads and developers to ensure products are designed and implemented for efficient and continuous operations and have adequate quality for product deployments. Actively promotes collaboration between Dev, testing and Ops members of the product team. P...

As a ServiceNow Developer, your role involves developing enhancements and improvements on the ServiceNow platform, particularly focusing on IT Service Management (ITSM) and other ServiceNow applications. You will be engaged in the entire software development lifecycle (SDLC), including requirements gathering, design, development, testing, and deployment to production. Your responsibilities will encompass strategic initiatives, incremental improvements, and meeting client expectations. Additionally, you will serve as a Trusted Advisor on technical aspects of ServiceNow to product owners and other stakeholders. Key Responsibilities: - Act as a technical expert to deliver strategic projects and...

As an experienced ITSM & ITOM professional, you will be responsible for managing and coordinating the ServiceNow platform. Your role will involve configuring, managing, and optimizing the ServiceNow Discovery module to automatically identify, track, and map IT assets across the organization's network. Additionally, you will be managing ServiceNow Discovery and ServiceNow Service Mapping to ensure high availability, reliability, and performance of horizontal discovery and service mapping products. Key Responsibilities: - Configure, manage, and optimize the ServiceNow Discovery module - Manage ServiceNow Discovery and ServiceNow Service Mapping - Create and maintain custom patterns, probes, an...

You are an experienced and dynamic ServiceNow Developer with expertise in IT Service Management (ITSM), IT Operations Management (ITOM), and Human Resources Service Delivery (HRSD). Your role involves designing, developing, implementing, and supporting ServiceNow solutions to enhance business efficiency in both IT and HR departments. Key Responsibilities: - Design, develop, implement, and support ServiceNow solutions for ITSM, ITOM, and HRSD modules. - Utilize scripting languages such as JavaScript and Glide for customization and automation. - Integrate ServiceNow with other systems using REST/SOAP protocols. - Collaborate with cross-functional teams following Agile/Scrum methodology and ITI...

As a Desktop Support Engineer, you play a crucial role in ensuring the seamless operation of technical systems by providing expert-level support to customers and internal teams. You contribute to product and service improvements through deep technical expertise, effective troubleshooting, and cross-functional collaboration. - Provide advanced technical support to customers and internal teams. - Troubleshoot complex technical issues related to software, hardware, and network systems. - Perform root cause analysis for recurring incidents and implement permanent resolutions. - Collaborate with development teams for issue escalation and resolution. - Stay current with new technologies and indust...

Role Overview: Enreap is looking for an AI Champion to play a key role in achieving Operational Excellence through integrated Data and AI. As an AI Champion, you will lead internal AI initiatives, contribute to AI-oriented product offerings, and bridge business acumen with foundational AI knowledge. Your expertise in domains such as DevOps, ITSM, PPM, and Cloud migrations will be crucial for fostering internal AI literacy and translating business needs into actionable AI solutions within a lean, agile framework. Key Responsibilities: - Collaborate with existing internal teams to identify and prioritize high-impact AI use cases. - Lead and oversee "quick win" internal AI pilot projects. - Est...

Dear Candidate, We have opening for ServiceNow Developer/Lead please find the detailed description below Company Details : Royal Cyber is a trusted global IT consulting & digital transformation partner, empowering enterprises for over two decades to evolve with agility, security, and innovation. Founded in 2002, Royal Cyber has built a strong legacy of helping organizations modernize legacy systems, embrace cloud-native technologies, and adopt AI-driven solutions. With 20+ years of delivering business-critical digital projects, we serve clients across USA, Canada, UK, UAE, KSA, India, Australia, and more with innovation hubs and delivery centers strategically located to support 24/7 operatio...

Req ID: 334476 We are currently seeking a ITSM Senior Technical Consultant to join our team in Delhi, Delhi (IN-DL), India (IN). ITSM Senior Technical Consultant NTT DATA, is looking for a Senior ServiceNow Technical Consultant who is passionate about ServiceNow and wants to continue to learn and grow with the platform every day. As a Senior ServiceNow Technical Consultant you will have direct access to some of the most accomplished individuals within the ServiceNow ecosystem. You will have the opportunity to work on a wide variety of implementations, integrations, and upgrades with clients of various sizes, including some of the top Enterprise companies in the world. Our commitment to learn...

Job Responsibilities: Platform Design & Development Configure, develop, and customize core ServiceNow modules such as ITSM, CSM, FSM, and EAM to meet evolving business needs. Create and manage advanced workflows, forms, business rules, and UI policies. Drive platform enhancements, version upgrades, and solution design while adhering to best practices Integration & Automation Architect and implement integrations with third-party systems (SailPoint, Jira, SCCM, Azure, GCP) using REST/SOAP APIs, Service Graph Connectors, and other relevant technologies. Automate service provisioning and deprovisioning using Flow Designer, orchestrations, and custom scripts IAM & RBAC Implementation Establish an...

We are seeking an experienced ASPIRE Managed Service, Global Service Centre Configuration Manager, who is accountable for the Configuration Management practice which supports the entire ASPIRE Managed Service and its customers. This role ensures that all IT assets and configurations are accurately documented and maintained in line with the policies set out in the Configuration Management Plan. Key Responsibilities: Manage, maintain and develop our Service Now Configuration Management Database (CMDB) Manage the Configuration Items (CIs) in the CMDB, ensuring accuracy of CI class, hierarchy and relationship management Define Configuration Management processes and procedures in line with organi...

Job Location: Bangalore, Chennai, Hyderabad, Noida, Pune Location Flexibility: Multiple Locations in Country Shift: 2-11 pm Work Mode: Hybrid Relevant Exp: 5+ years ServiceNow ITSM and 3+ Years in HRSD Module Description: The candidate will play the role of a ServiceNow Developer on the ServiceNow Platform Team within the organization. This position requires the candidate to be an expert in ServiceNow design and development principles that enables them to collaborate within a team. The candidate should be able to receive requirements, suggest solutions, and develop using ServiceNow best practices. The candidate will join an existing team to continue the expansion of ServiceNow throughout the...

Onsite role, India Delivery Centre Full time position, 3-5 days per week in office (not shift) Department: ASPIRE Managed Services Practice: Services Reliability Group Vetting Requirements: N/A Role Summary: Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-serv...

We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Analyst Insurance Operations Were seeking an individual who is prepared to handle complex and varied insurance tasks. This person will have the opportunity to gain an understanding of agency management, product distribution and underwriting procedures that enhance growth and underwriting profit. We will count on you to: Process Management: Manages personal workload to guarantee timely task delivery in accordance with service level agreements (SLAs). Familiar with process...

About The Role Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will be responsible for overseeing the delivery of various programs, projects, or managed services. Your typical day will ...

About The Role Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity ever...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service ManagementMinimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing a...