8690 Itsm Jobs - Page 13

Description: Senior ServiceNow Developer with the following skillset/experience:oCustomer Service (we have 3 CSM instances) oHRSD oUIBuilder This is becoming increasingly more important! oPortal Development Angular/HTML/CSS oStrong JavaScript skills oIntegration skills; integrating SNOW with other apps REST, SOAP or other methods oServiceNow API experience including REST, SOAP and MID server APIs oAutomation configuring automated processes such as workflows (including Flow Designer), business rules and scheduled jobs oPerformance Analytics Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade :C Level :To Be Defined Named Job Posting? (if Yes - needs to b...

Role:Software Asset Management (SAM) Specialist JD :Must Skills :expert in software license compliance, procurement processes, and managing software lifecycle activities. Minimum of 8 10 years of experience in Software Asset Management . In depth knowledge of software licensing models, procurement processes, and SAM tools (e.g., ServiceNow). Experience in managing audits and dealing with software vendors and licensing agreements. Strong analytical and problem solving skills, with attention to detail. Excellent communication and interpersonal skills for cross functional collaboration. Familiarity with software asset management processes, best practices, and tools. Proficiency in Microsoft Exc...

Level 2 To be managed by TechM 1. Provide second level support to end users and level 1 support team for ECTO and SFTT Solution. 2. Collaborate with level 1 team is resolving support tickets, emails, and phone calls in a timely and professional manner. 3. Perform configuration that are result of Incidents, Change Request, RITM and SCTasks. 4. Troubleshoot and resolve user issues related to time off requests, time tracking, and other functionalities within the applications. 5. Collaborate with level 1 technical support team to escalate and resolve complex customer issues. 6. Conduct remote troubleshooting sessions with end users to diagnose and resolve technical problems. 7. Document and trac...

service now developer 5yrs+ budget:28LPA to 30LPA 5 yrs service developer- exp into service portal-, css certification- optional, intergration and modules can be anything- strong on service portal and integration location:Bangalore / hyderabad / pune / Mumbai / Delhi NCR kochi

Description: ServiceNow Business Analyst Capgemini is seeking an experienced Business Analyst with a proven track-record of designing and deploying best practice process solutions as part of a ServiceNow deployment. The ideal candidate will work alongside the Platform Architect and Developer to understand the critical business and operational objectives of our customers, and lead workshops to discover, engineer, and deploy ITIL and Service Management based best practices that ultimately lead to a seamless implementation of the ServiceNow platform. Key Qualifications:Prepare and lead process and platform requirement workshops with customer sponsors and key stakeholders to provide guidance on ...

Educational Qualification BE/B.Tech/ MCA/M.Tech. Work Location -Navi Mumbai, Belapur. 24/ 7 Shifts. 6 Days a week ( Monthly Twice) L3 as per Banking Industry working days. Work from customer Site. Banking industry experience (Optional) Experience - 8 to 12 yrs. Having experience in Data Center operations where in managing different domains like Database, OS, Middleware, Network etc. Responsible for smooth functioning of hardware and software components Infrastructure in datacenters for production / staging and disaster recovery setups Vendor co-ordination for one-off activities and troubleshooting Co-ordinate within System Admin team for 24x7 support Be accountable for all customer escalatio...

Description Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills ServiceNow;ITAM Languages RequiredENGLISH Role Rarity To Be Defined

Description JD Hands-on experience in building custom applications in Appengine studio in Servicenow. Sound understanding of low, pro and no code principles. Hands-on experience in building custom integration with and without integration hub well versed with ui buider and next experience workspaces Can do reporting and dashboard building Understanding of scoped applications Ability to built base templates eligible for rollout needs Creation of table entities and loading of foundation data Well versed with flow designer Knowledge of advanced topics like ai search, predictive intelligence, genai usage Creation of test cases, test plan, working with business and BAs. Possess relevant CIS certif...

Description Primary skills SACM/ServiceNow CMDB Secondary skills Reporting Hiring Manager Rocky B rocky.b@capgemini.com GGID46223259 Create, update and maintain CI records in ServiceNow CMDB. Perform regular audits for data accuracy and integrity. Collaborate with IT teams to gather information on CIs. Document CI processes, policies, and workflows. Generate reports and dashboards from the CMDB. Assist in incident and change management related to CIs. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Rol...

Description MS - Transition LocationMumbai/Bangalore **Generic JD applied** We are seeking a highly skilled and motivated Release Management Specialist to join our IT team. As an integral part of the organization, you will be responsible for ensuring the smooth and efficient delivery of software releases, enhancements, and updates. Your expertise in managing the end-to-end release process will be vital in maintaining the stability and reliability of our clients landscape. Should have comprehensive knowledge on ITSM Tool (ServiceNow) and Deployment tools (Octopus, AIT etc..) Should have comprehensive knowledge of CI/CD protocols and DevOps auto deployment tools. They must understand how the C...

Description Minimum 4 Years ServiceNow Experience as Business Analyst for a Development team and should have handled ITSM and HRSD Modules Analyzing and documenting requirementsWorking with stakeholders to gather and document business requirements for new ServiceNow processes Collaborating with developmentWorking with the ServiceNow development team to validate solutions and ensure they meet quality standards Designing and implementing solutionsDesigning and implementing ServiceNow solutions to meet business and IT requirements Improving processesIdentifying bottlenecks, streamlining workflows, and automating tasks Managing testingManaging User Acceptance Testing (UAT) and validation activit...

so raised for L1 Support Lead Incident leads "About The Role L1 Support & Ticketing (Monitoring / Incident) Bifurcate intoTechnical Skills Basic SQL queries Process Skills Other skills MS excel, Word, spreadsheet, PPT, Communication & health conversations, Follow up, Coordination, Common Sense, Monitoring L1 Support team are responsible for overseeing the real time health, performance, incidents, security of IT infrastructure, including servers, networks, applications, crucial role in identifying and escalating issues. A bachelor's degree in a related field may be preferred Familiarity with any monitoring tools and other monitoring software Good communication and interpersonal skills and pro...

Mandatory: Experience in ServiceNow GRC, IRM, Compliance and policies. Experience in configuring ServiceNow ITSM/ITOM modules. Experience using Flow Designer, Integration Hub, spokes and App Engine Studio Experience in integrating third party systems with ServiceNow. Experience in developing ServiceNow scoped applications. Experience in developing Service catalogs, workflows, Catalog scripts, macros etc. Experience in ServiceNow Scripting like Scripted Rest APIs, Business rules, client scripts etc. Experience in using ServiceNow REST API, ACLs, data policy, notifications, email scripts etc. Experience in Data load, transform creation and reporting capabilities. Essential : ServiceNow System ...

Mandatory: Experience in configuring ServiceNow ITSM/ITOM modules. Experience using Flow Designer, Integration Hub, spokes and App Engine Studio Experience in integrating third party systems with ServiceNow. Experience in developing ServiceNow scoped applications. Experience in developing Service catalogs, workflows, Catalog scripts, macros etc. Experience in ServiceNow Scripting like Scripted Rest APIs, Business rules, client scripts etc. Experience in using ServiceNow REST API, ACLs, data policy, notifications, email scripts etc. Experience in Data load, transform creation and reporting capabilities. Essential : ServiceNow System Admin Certification. ServiceNow Application development cert...

Mandatory: Experience in GRC, IRM, Compliance and Policy module. Experience in configuring ServiceNow ITSM/ITOM modules. Experience using Flow Designer, Integration Hub, spokes and App Engine Studio Experience in integrating third party systems with ServiceNow. Experience in developing ServiceNow scoped applications. Experience in developing Service catalogs, workflows, Catalog scripts, macros etc. Experience in ServiceNow Scripting like Scripted Rest APIs, Business rules, client scripts etc. Experience in using ServiceNow REST API, ACLs, data policy, notifications, email scripts etc. Experience in Data load, transform creation and reporting capabilities. Essential : ServiceNow System Admin ...

Description Mandate SkillServiceNow-Administration,-Developer,-ITSM,-Flow-Designer,-App-Engine-Studio,-Now-Experience-UI,-Service-Portal,-CMDB, Experience:6 to 8 Years Location:Bengaluru, Karnataka, India About The Role e are looking for a candidate with expertise in the ServiceNow platform as both a Developer and Administrator with a strong background in IT Service Management (ITSM) and custom application building. Must be skilled in designing, developing, customizing, and administering the ITSM suite of applications, ensuring optimal functionality and efficiency. Ideal candidate will be proficient in Flow Designer, customizing portals, widgets, and themes using frameworks such as App Engin...

Responsibilities: * Customize and configure ServiceNow modules SecOps, ITSM, and IRM * Build workflows, scripts, UI policies, ACLs, and perform integrations (REST, SOAP, Mid Server) * Configure GRC, Policy & Compliance, and Risk Management modules

Location: Chennai/Pune/Coimbatore Last Preference Hyderabad DevOps SRE Strong working knowledge in DevOps tools (CI/CD pipelines in Jenkins), Git, Bitbucket, XLR Must have Linux skills (proper hands-on of using commands and scripting) as most of the applications runs on file system. Above average SQL skills. Should be able to write basic queries using SQLs using joins, sub-queries, DMLs and DDLs. Monitoring tools knowledge and experience in Splunk, Dynatrace or any tools Must have PROD Support experience (aware of ITSM Process and tools) Workorder/Incident/Change/Problem Good and confident communication skills; Positive learning attitude Should take up CRQ, Incidents and problem ticket owner...

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure Well look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role We're offering this role at associate level What you'll do As a Production Analyst, youll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across t...

As an Epidemiologist, you are responsible forconducting analytical research to support the needs of customers including performing fully documented systematic reviews of both published and grey literature on the epidemiology of assigned diseases and their risk factors to estimate incidence/prevalence over a 1020-year period Conduct research using online grey literature datasets such as NHANES, HCUP, cancer registries, government survey data, and other resources to summarize current information on prevalence, and to forecast numbers for a variety of diseases; and suggest use of proxy data sources or develop imputation or extrapolation models when country-specific sources are not available You...

Overview As part of the Global Insights Services Hub, it supports the growth of PepsiCos Beverage business by developing and maintaining reports using diverse data sources. This includes delivering both periodic and ad-hoc performance reviews and responding to analytical requests as needed. Contribute to strategic decision-making by conducting growth driver analyses, refining reporting outputs for clarity and efficiency, and supporting strategic meetings. These efforts enable deeper insights into business performance and help drive data-informed actions across the organization. Responsibilities Execute against team charter for Reporting & Analytics for IB team (Global in specific) o KPI Repo...

Role Purpose We are seeking a highly skilled Lead Business Analyst with knowledge of telecom domain and proficiency in ServiceNow and fluent in French. The ideal candidate will have a deep understanding of ServiceNow platform capabilities, business processes, and telecom services. As a Lead Business Analyst, you will play a pivotal role in driving the design, implementation, and optimization of ServiceNow solutions to support our telecom service offerings. The mission of Senior Business Analyst is to: Requirement Elicitation and Analysis: Collaborate with stakeholders to gather and analyze business requirements Elicit, document, and analyze business requirements, processes, and workflows. Tr...

About this Team: This team provides 24x7 support and management of Problems. Ensure the Problem Management meets its goals and SLA/OLAs for the clients. What they will be doing: Ensure all Problem Investigations and Known Errors are managed effectively through the Problem Management lifecycle and are documented accurately in the Service Management Toolset. Attend Post Incident Reviews as required and ensure that any actions are captured and related to the appropriate Problem record(s) Arrange and hold Problem reviews to discuss and progress complex and/or stalled problem investigations. Ensure that Problems records are classified, prioritized and assigned correctly and details of the inciden...

We are looking for a skilled ServiceNow Developer with hands-on experience in Strategic Portfolio Management (SPM)/ITBM to join our team. The ideal candidate will have deep knowledge of the ServiceNow platform, specifically modules like Project Portfolio Management (PPM), Demand, Ideas, Resource Management, and Agile Development. This role will be instrumental in implementing, customizing, and enhancing the SPM suite to meet business needs, streamline portfolio governance, and support strategic decision-making. ________________________________________ Key Responsibilities: Design, configure, and implement ServiceNow SPM modules, including: Idea, Demand, Project, Program, and Portfolio Manage...

Shift: UK Shift (11:30 am to 08:30 am) Job Description: Functional/high-level technical design work for Success Factor interface solutions. Experience in writing and facilitating workshops to gather required details with HR/vendors and other parties. Write Integration design specifications for the One People project, Support developers and testers and update IDDs based on quality assurance and One People testing. Skill Requirements (Mandatory at least 3 yrs of exp): SuccessFactors - knowledge of SF APIs, Odata, Integration center, Manage Data, Foundation Data, Employee Central, Recruitment, timeoff, and compensation Module. Knowledge of HR data and processes related to New joiner, Terminatio...