8690 Itsm Jobs - Page 12

HRSD Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc.) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) Good understanding on Proactive customer service...

Mandatorily skilled with following skills Syndigo MDM , IDMC, Snowflake A Senior IT Operational Analyst monitors, analyzes, and improves IT systems and processes, acting as a liaison between technical and non-technical teams. Key responsibilities include performing root cause analysis, leading troubleshooting efforts, implementing process improvements, and ensuring operational excellence through data-driven insights and collaboration with cross-functional teams. They are also responsible for defining and tracking Key Performance Indicators (KPIs). Responsibilities System monitoring and analysis: Monitor operational systems, analyze performance data, and conduct root cause analysis for issues...

Leadership/Coaching: Provides overall leadership to teams and day-to-day leadership to all DR and Non DRs but which in the span. Coach teams to be able to identify inquiries which are beyond scope of authority and take appropriate actions. Inspire all DRs to focus on adherence to policies and processes, Fosters a positive work environment. Develops and maintains productive working relationship, with Ops Managers & FLMs, setting a positive example for their working relationships with their teams. Career Development/Performance & Dialogue : Set goals and standards of performance for DRs and their team members which are linked to business goals; use appropriate measurement methods to monitor pr...

What you will be doing: The ServiceNow Developer will collaborate with others in a team environment to analyze problems and develop solutions through a wide variety of Servicenow Applications and capabilities for Sanofi to support over 70 manufacturing sites and all Sanofi locations in 170 countries. To deliver these requirements, the Developer will work with their lead ServiceNow Architect and Senior Developers to engage design requirements that focus on process flow, customizations, and third party integration needs. Once engaged, the Developer ensures the defined integration points or workflows match the requirements outlined, as well as define the effort within the overall backlog. Concu...

Technology skills - Java JDK 11 and higher Java, SQL/Oracle, Spring-Boot with batch configuration Ability to understand and develop code for fixing minor bugs/issues Understands Cloud and DevOps configurations (basic understanding) Unix, shell scripts (basic understanding) Application Health check monitoring, Incident Management / Problem Management using ServiceNow Good understanding of Jira/Confluence and GitHub Strong troubleshooting and problem-solving skills Strong written, verbal communication/collaboration skills and ability to manage user/vendor/customer and to work with cross functional teams Collaborate with multiple stakeholders for tech solutioning and bottlenecks removal Ability...

* strong understanding of ITIL framework and ITSM. • Strong understanding of multiple business environments. • Knowledge in Hitachi Vantara Storage, Compute and Infrastructure * ITIL - Mandatory * PMP - Certification

Were Hiring ServiceNow Developers | Multiple Levels | Hybrid – Pune / Hyderabad / Gurgaon / Bangalore / Chennai / Coimbatore We’re expanding our ServiceNow team and have multiple openings across experience levels! If you’re passionate about building scalable solutions and driving innovation in enterprise platforms, we’d love to hear from you. Locations: Pune, Hyderabad, Gurgaon, Bangalore, Chennai, Coimbatore Work Mode: Hybrid Notice Period: Immediate to 30 Days acceptable Total Openings: 23 Positions Open Roles: 1 ServiceNow Developer (3–5 Years Experience) – 08 Positions Hands-on experience in Business Rules, Client Scripts, UI Policies, Script Includes Integration knowledge: MID Server, W...

Overall Purpose of the Role: The ServiceNow Architect plays a pivotal role in leading the delivery of ServiceNow implementation projects and driving strategic transformational changes in solution deployment. This role is responsible for the architecture, design, implementation, and integrity of the ServiceNow application. Strong knowledge of ServiceNow implementation is essential. The architect will participate in process flow analysis and design, collaborate with the Project Manager/SDM, share best practices, and provide consultative support throughout the technical design of the project. Additionally, the architect will produce detailed functional design documents to meet customer requirem...

Purpose of Role: Provide world class support for the Customer Experience Team to ensure all orders, credit and debit notes are billed in time, incoming cash is timely allocated from bank account to customer ledger and within customer ledger, credit blocked orders are released with appropriate approvals, write offs and GL reconciliations happen in a timely manner with appropriate approvals. Required Capabilities: Accuracy, attention to detail Ability to communicate clearly in English Knowledge of or ability to learn STC process and systems Understands and complies to controls in own area Ability to effectively prioritise and deliver on promises Proactive, solution-focused mind-set and positiv...

Key Responsibilities: Act as the primary point of contact for Kinaxis Maestro support for the customer. Monitor and maintain the health of the Kinaxis Maestro platform, ensuring optimal performance and uptime. Support day-to-day operations including incident management, user issue resolution, and service requests. Perform data integrity checks, model validation, and integration monitoring. Conduct root cause analysis and implement permanent solutions for recurring issues. Manage and implement configuration changes and minor enhancements as per business needs. Coordinate with Kinaxis Product Support or internal teams for escalation of complex issues. Provide end-user support and deliver train...

Software Asset Management Analyst2 Configure the software models, license metrics, and entitlement rules to ensure accurate compliance tracking Develop and maintain software entitlements and allocations for Tier 1 vendors (e.g., Microsoft, Oracle, IBM, Adobe) and Tier 2 publishers Experience with discovery tools (SCCM, Intune, JAMF, Workspace One, ILMT) that normalize and reconcile software data Analyze software usage, entitlement, and deployment data to identify cost optimization and compliance gaps Collaborate with procurement, legal, and IT teams to align licensing strategies with business objectives Proven expertise in software licensing models (per user, per device, concurrent, subscrip...

Asset Management: Roles and Responsibilities: Manage end to end of lifecycle of IT asset from requisition to disposal. Maintain accurate records of all IT assets across the repositories & tools (Service Now CMDB). Work closely with vendor for addressing warranties & insurance claims. Responsible for maintaining up to date inventory of all IT assets with their precise location & assignment details. Ensure assets are tagged when inducted and corresponding records are updated in CMDB/Fixed asset register. Manage inventory of desktops, laptops, desk phone, mobile phones, desk monitors, consumables, etc. with accuracy. Dispose obsolete assets through e-waste process within regulatory & STPI guide...

Job Title: ServiceNow Security Incident Response, VR-Technical consultant Location: Pune , Bangalore, Hyderabad, Chennai , Noida Shifts : UK Shift-2 PM to 11 PM Work Mode : Hybrid Experience : 5+yrs Role and Accountabilities: We are seeking an experienced and detail-oriented ServiceNow Developer with strong expertise in the Security Operations (SecOps) suite, particularly Security Incident Response (SIR) and Vulnerability Response (VR) modules. The ideal candidate will be responsible for hands-on development, customization, and integration of SecOps modules to enhance our organization's cybersecurity capabilities. This role requires hands-on expertise in ServiceNow configuration, scripting, ...

As an FM Specialist, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, ...

F2F Drive ServiceNow Developer | 7 to 10 Years | Bangalore We are hiring experienced ServiceNow Developers for one of our premium clients! Location: Bangalore (Face-to-Face Interview) Experience: 7 to 10 Years Technical Skills Required: Strong expertise in ServiceNow ITSM with any 2 additional modules (HRSD, CSM, FSM, etc.) Hands-on experience in Scripting & Integrations Good exposure to Portal, CMDB, Virtual Agent, ITAM, ITOM, ITBM and related modules Proven ability to deliver end-to-end ServiceNow solutions If youre an experienced ServiceNow professional ready for your next big challenge, we’d love to connect! Share your profile at Mishra.Neha@net2source.co.in

We are seeking a highly skilled ServiceNow Developer with deep expertise in ITOM & ITSM to drive modernization efforts on the ServiceNow platform. This role is integral to designing, implementing, and optimizing advanced ServiceNow solutions that enhance IT operations, automate workflows, and improve service reliability. As a key member of the Cloud Information Services (CIS) team, you will work closely with architects, developers, and administrators to design and deploy scalable solutions while ensuring best practices in ServiceNow ITOM, ITSM, and other ServiceNow product areas. The ideal candidate is a strategic thinker with extensive hands-on experience in ServiceNow ITOM modules such as ...

Role & responsibilities Preferred candidate profile Why this job matters Delivering quality digital features and solutions for our customers is at the heart of everything we do. As a Software Engineering Professional you will be a single point of contact responsible for delivering the changes and fixing issues raised by customers across Corporate Units. The purpose of the role is to interact with stakeholders on a regular basis, to map and understand their requirements keeping the outcome for the business in mind. All delivered in sprints! The skills youll need to succeed Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Collaborating with cross-f...

Role and Accountabilities:This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: •Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives. •Work closely with a team of architects, SMEs, process consultants ...

Responsibilities Key Responsibilities: Architect and implement automation workflows within ITSM platforms including ServiceNow (SNOW) and BMC Helix Leverage modules such as ITOM, Performance Insights (PI), and NowAssist to drive service efficiency and reliability Integrate and automate service management processes across incident, change, problem, and asset management Collaborate with stakeholders to identify automation opportunities and define technical requirements Develop and maintain automation scripts and orchestration logic to support self-service and self-healing capabilities Ensure compliance with ITIL standards and enterprise governance policies Provide technical leadership and ment...

Role Description The role holder will be responsible for providing overall L3 Dynatrace administration support for the team. Qualification & Experience B. Tech / BE 10 + years of relevant experience Delivery of quality, cost-effective infrastructure services in a complex & high availability environment Proven ability to plan and execute workload in a pressurized & dynamic environment. ITIL Certified or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines. Skills Required Technical skills Strong Knowledge in Dynatrace tool administration concepts. Experience on APM related areas on Java, .NET and PHP Ability to direct and guide team to resolve crisis situatio...

Description: Essential Skills/Basic Qualifications:Experience of working on Operational Change activity with good understanding of Barclays Change frameworks. Relationship building, stakeholder management and great communication skills. Through Agility in approach and thinking, demonstrate ability to challenge and offer alternative creative solutions to progress at speed and with quality. Ability to make evaluative judgements based on analysis to resolve problems by identifying and selecting solutions through the application of acquired technical experience. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade :C Level :To Be Defined Named Job Posting? (...

Description: Key skills are:- Experience with implementation of ServiceNow modules HR 2 roles; CSM - 1, ITOM - 2 and CMDB - 2 projects. Experience with more than 1 model is a bonus. **Generic JD applied** Strong experience working on ServiceNow implementations Relevant experience in experience in configuring and optimizing ITOM Discovery Service Mapping Strong understanding of out of the box ServiceNow ITOM features Experience with the ServiceNow Service Mapping solution, cloud-based service mapping solutions Demonstrable experience in Discovery Tool Configuration, Pattern development, CI Relationship mapping Understanding of Integrations with ITSM Processes Very good verbal and written Engl...

Description: Please create backfill SO for replacment of Venkatesh Selvaraj, Emp ID 146928, as he has resigned. Primary Skills - Video Conferncing Secondary Skills - Teams Telephony Hiring Manager-bhushan.devidas-chachlani@capgemini.com GGID of HM -46236905 Strong proven understanding of network elements, QoS, RTP, RTCP with packet analysis and troubleshooting ability. Strong understanding of Video Conferencing infrastructure and endpoints like DX, SX, MX, TX, CTS, IX models Jabber endpoints. Exposure to UCS hardware platform VM ware platforms, LDAP integration, Outlook integration etc. Good knowledge on Windows server management, Webservices, Tomcat. Troubleshooting tools, Wireshark, transl...

Description: Should have a good understanding and experience in managing change management processes as per ITIL standards. Should have knowledge and experience using SNOW and Jira tool. Should be able to review and validate the completeness and correctness of the changes created in the queue for approval. Work with stakeholders within the team and extended team who have raised the change or need to participate in the Change. Plan for Pre and Post Change tasks Plan for the team's availability for Pre and Post Change tasks Plan for change meetings as needed. Daily/Weekly/Monthly Change status report including failed change report. Work as part of the current change management team to drive an...

Description: JD Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade :B Level :To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) :No Remote work possibility :No Global Role Family :To be defined Local Role Name :To be defined Local Skills :Service catalog development Languages Required::ENGLISH Role Rarity :To Be Defined