5693 Itsm Jobs - Page 11

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Reporting Analytics Good to have skills : Microsoft Power Business Intelligence (BI) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :We are looking for a detail-oriented and analytical professional with strong expertise in Excel and hands-on experience in creating reports/SLM reports and dashboards in ServiceNow. Additional skills in Power BI will be highly preferred. The candidate will be responsible for gathering reporting requirement...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Atlassian JIRA Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related cha...

About The Role Skill required: Trust & Safety - Anti-Money Laundering (AML) Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Lead and manage AML/KYC operations, ensuring all client onboarding and periodic reviews meet regulatory and internal policy standards.Supervise a team of analysts, providing guidance, training, and quality assurance oversight.Maintain and continuously improve KYC and AML processes and documentation in alignment with regulatory requirements and industry best practices.Collaborate with Compliance, Legal, and Business Units to resolve complex KYC cases and escalations.Perform root cause analysis on pr...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication am...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand business needs and translating them into functional design solutions. Roles & Responsibilities:- Expected to perfor...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized f...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, managing project timelines, and providing guidance to team members...

About The Role Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve collaborating with tea...

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : SailPoint IdentityNow Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IdentityNow Architect, you will define and deliver scalable IAM solutions utilizing SailPoint IdentityNow. This includes leading design, implementation, integrations, governance, and strategic alignment acros...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business needs, overseeing project timelines, and facilitating communication among stakeh...

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. JOB DESCRIPTION Role- Service Now Developer Desired Experience Range: 5 -10 years Location of Requirement: Hyderabad 1. Good knowledge on different Service Now modules like Incident, Problem, Change, Asset Management, Service Management, CMDB, Service Portal , Workspaces etc 2. Ability to both configure and demonstrate solutions in the ServiceNow platform 3. Experience in ServiceNow Mobile App development and configurations. 4. Virtual Agent, NLU, AI Search, Performance Analytics in depth knowledge. 5. Hands on ...

Job Summary: We are seeking a skilled Windows Build and Image Engineer to manage and maintain standardized Windows OS images used across the organization. The ideal candidate will have a strong background in Windows operating systems, imaging tools, automation, and endpoint management solutions such as Microsoft Endpoint Manager Intune, or MDT. Key Responsibilities: Develop, test, and maintain custom Windows OS images (Windows 10/11) for desktops, laptops, and virtual environments. Integrate device drivers (PnP), software applications, and security patches into image builds. Manage and optimize image deployment processes using tools like MDT, or DISM tools. Maintain version control and docum...

Sr Service Now Developer We are looking for a dynamic Sr ServiceNow Developer to lead the design and hands-on development of scalable solutions on the ServiceNow platform. This hybrid role involves deep technical leadership, end-to-end solution architecture, and development across ITSM and other ServiceNow modules. Define ServiceNow architecture, ensuring alignment with business and technical strategies. Design scalable and reusable components across modules like ITSM, ITOM, HRSD, CSM, and custom applications. Create technical designs and data models that ensure maintainability and performance. Develop custom applications, integrations, and modules using JavaScript, Glide APIs, and Flow Desi...

Location: Chennai Experience: 3 - 5 Years Sr. Primary Skills Expectation 1 Strong application support experience. Must Have 2 Willingness to work in rotating shifts (16x7 coverage). Must Have 3 Proficient in writing SQL and PLSQL queries for data access and debugging. Must Have 4 Expertise in log checking, file navigation, and SFTP. Must Have 5 Experience with observability tools like DataDog. Must Have 6 Cloud technologies exposure, particularly AWS, S3, and Kubernetes. Must Have 7 Comprehensive understanding of SLAs and ITSM processes. Good to Have 8 Familiarity with batch job scheduling tools such as Control-M and Autosys. Good to Have

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

Title and Summary Senior IT Environment Specialist - (IaaS-ITIL-ITSM)Overview Define clear accountability for environment management tasks. Ensure that all team members are aware of their roles in maintaining and managing the test environments. Manage dependencies between products, platforms, middleware and technology stack May manage medium-sized project/initiatives as an individual contributor with advanced knowledge within discipline, leading a segment of several initiatives or a larger initiative, or may formally supervise a small team (e.g., 1 - 3 people), and assigns day-to-day work. responsible for following up and ensuring the lower environments like AWS, SIT, Stage and Stage Perf ar...

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on E...

Position Title: Lead ServiceNow Developer/Architect Experience : 10+ Years Shift Timings: 2:00PM to 11:00 PM IST. Location: Hyderabad/Bangalore (Hybrid) Mandatory Skills & Responsibilities: 10+ years of experience in ServiceNow Implementation Projects. Passionate about technologies and ServiceNow in particular. Mandatory recent experience in CSM (Customer Service Management) implementation and support projects. Involve as Lead developer & Architect in ServiceNow projects. Coordinate with client and team members and ensure there are no gaps in understanding the requirements. Understand the functional and technical requirements of the application. Participate in design discussions. Offer techn...

Roles and Responsibilities Design, develop, and maintain ITSM solutions on the ServiceNow platform. Collaborate with stakeholders to understand business requirements and translate them into technical specifications. Implement CMDB processes for asset management, configuration control, and change management. Integrate external systems with ServiceNow using APIs or other integration tools. Troubleshoot issues related to scripting (JavaScript), workflows, and integrations. Desired Candidate Profile 5-10 years of experience in IT services & consulting industry with expertise in ITSM/ITOM. Bachelor's degree in Any Specialization (B.Tech/B.E.). Master's degree in Any Specialization (M.Tech). Stron...