8690 Itsm Jobs - Page 11

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the syst...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your da...

Openings for Service Desk Profile for Chennai & Bangalore Salary Up-to -8 LPA+Variables Min exp -3 Yrs In International Technical Support , IT Helpdesk , Windows Troubleshooting,Laptop & Desktop Support Call @ Komal -8860830840 / Priyanka -9667678362

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the syst...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 3 year(s) of experienc...

Join us as a Customer Service & Operations Credit Analyst Well look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs Youll be liaising with customers and businesses to accurately collect information in order to solve their queries Youll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis We're offering this role at senior analyst level What you'll do As a Customer Service & Operations Credit Analyst, youll be responding to queries from customers promptly and tactfully within our SLAs. Were looking for someone with strong interpersonal skills to listen to our c...

Senior SAC Operations Lead with 5+ yrs in IT ops & SAC admin. Must have SAP Analytics Cloud expertise, ITIL/agile knowledge, ITSM tools, team leadership, and scripting skills. APOS, Datasphere, and Business Data Cloud experience preferred.

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they uti...

SUMMARY About The Client : A Fortune 500 global leader in technology services and digital business solutions, this company delivers comprehensive Business Process Services (BPS) and IT-enabled solutions. With a worldwide presence, it serves diverse industries including banking, healthcare, retail, manufacturing, and communications. The firm's expertise spans a broad spectrum of critical processes from finance and accounting to human resources, customer service, and supply chain management - enabling clients to enhance efficiency, drive innovation, and achieve business agility on a massive scale. Job Title: Senior Process Executive (SPE) Domain : P & C Insuranc e operations ( Guidewire with c...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the syst...

Job Title: ServiceNow Architect Location: Bangalore Job Summary: We are seeking an experienced ServiceNow Architect to design and implement scalable solutions on the ServiceNow platform. The ideal candidate will have deep expertise in ServiceNow development, architecture, and integrations, along with strong stakeholder management skills. This role requires a strategic thinker who can lead complex implementations across ITSM, ITOM, HRSD, and CSM modules while ensuring adherence to best practices and governance standards. Key Responsibilities: Architect and design scalable ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules. Lead end-to-end development of custom applications a...

We are looking for an senior software engineer with a ServiceNow Certified System Administrator certification The successful candidate should have a minimum 5-8 years of relevant ServiceNow experience and be a specialist in scripting The candidate should be able to provide technical leadership and guidance to the team and have the ability to troubleshoot complex technical issues The candidate should also possess excellent communication skills and the ability to work independently and in a team environment The ideal candidate should be able to provide proactive solutions to potential problems and be able to work on multiple projects simultaneously

We are looking for an senior software engineer with a ServiceNow Certified System Administrator certification The successful candidate should have a minimum 5 8 years of relevant ServiceNow experience and be a specialist in scripting The candidate should be able to provide technical leadership and guidance to the team and have the ability to troubleshoot complex technical issues The candidate should also possess excellent communication skills and the ability to work independently and in a team environment The ideal candidate should be able to provide proactive solutions to potential problems and be able to work on multiple projects simultaneously Should be Specialist in ITSM any one of the S...

We are looking for an senior software engineer with a ServiceNow Certified System Administrator certification The successful candidate should have a minimum 5 8 years of relevant ServiceNow experience and be a specialist in scripting The candidate should be able to provide technical leadership and guidance to the team and have the ability to troubleshoot complex technical issues The candidate should also possess excellent communication skills and the ability to work independently and in a team environment The ideal candidate should be able to provide proactive solutions to potential problems and be able to work on multiple projects simultaneously Should be Specialist in ITSM any one of the S...

The ITBM Specialist will be responsible for the administration, scripting, integration, and development of IT Business Management (ITBM) solutions This role requires expertise in Configuration Management Database (CMDB), IT Service Management (ITSM), and Project Portfolio Management (PPM) Key ITBM Administration Manage and maintain ITBM applications, ensuring optimal performance and availability Scripting Develop and maintain scripts to automate processes and enhance system functionality Integration Design and implement integrations between ITBM and other enterprise systems CMDB Management Oversee the configuration and maintenance of the CMDB, ensuring data accuracy and integrity Application...

Proficient in Power BI Desktop and Power BI Service Experience with: Power Query (M language) DAX (Data Analysis Expressions) Report design and dashboard creation Dataflows and datasets Understanding of Row-Level Security (RLS), deployment pipelines, and Power BI governance Knowledge of data modelling best practices Experience with data sources Ability to reverse engineer existing reports and logic Strong analytical and problem-solving abilities Ability to understand business logic embedded in Qlik reports and replicate it in Power BI Experience working with KPIs, metrics, and business dashboards

Deloitte is looking for Lead Associate | ITSM (IT Service Management) | Hyderabad | ETP as a Service/ Operate to join our dynamic team and embark on a rewarding career journey Overseeing and managing a team of associates, including training, scheduling, and performance management Ensuring that team members understand their roles and responsibilities and are working towards achieving their objectives Monitoring daily operations to ensure that they meet organizational standards, policies, and procedures Maintaining open communication with team members, management, and other stakeholders to ensure that any issues or concerns are addressed in a timely and effective manner Providing guidance, coa...

Infotel India is excited to announce an opportunity for a German-speaking Service Desk Analyst to join our dedicated support team. In this role, you will provide outstanding customer service and technical support to our German-speaking clients. Your ability to communicate effectively in both German and English will be key to resolving technical issues and ensuring customer satisfaction. Key Responsibilities Act as the first point of contact for clients seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot IT-related issues, providing timely resolutions to maintain service continuity. Document and track issues using our IT Service Management tool, ensuring all clie...

Overview The ServiceNow Reporting & Platform Analytics Specialist will be responsible for designing, developing, and deploying ServiceNow reporting, dashboards, and analytics solutions across the ServiceNow Platform. The role involves collaborating with users and team members to understand reporting requirements, creating Performance Analytics indicators (manual, formula-based, and automated), leveraging table hierarchy knowledge, and developing elegant solutions that meet business needs. The specialist will also provide insights through integrations with Power BI and other systems, ensuring platform solutions are aligned with business and technology roadmaps. Responsibilities Participate in...

Educational Requirements Bachelor of Engineering Service Line Global Delivery Responsibilities Key Responsibilities:Design and implement AI-driven RCA and impact analysis frameworks integrated with observability platforms.Utilize Agentic AI and GenAI technologies to automate and enhance decision-making in incident response and service reliability.Integrate observability tools (e.g., AppDynamics, Dynatrace, DataDog, Grafana, CloudWatch, Splunk, ELK) with AI models for intelligent alerting and diagnostics.Collaborate with SRE, DevOps, and platform teams to define observability KPIs and RCA workflows.Develop autonomous agents for real-time monitoring, anomaly detection, and resolution.Drive inn...

Dear Candidate, We are Organizing a walk-in Drive at Bangalore Location on 08-Nov-2025. Please find details below: Role: Major Incident Management Exp: 4 to 6 Years Location: Bangalore Venue: TCS Bangalore Address: TCS L-Centre, Plot No.78, 79 & 83,EPIP Industrial Area, Whitefield, Bangalore - 560066 JD: As a Major Incident Manager, your responsibilities will include: Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major incident and driving it efficently on both Brid...

ServiceNow Developer / Implementation Specialist: Provide subject matter expertise, act as technical product advocate, design, develop and implement of ServiceNow Application and related Infrastructure. Experience with ServiceNow and ITOM configuration management database (CMDB) services in an enterprise production environment Knowledge of ServiceNow Infra components and Analytical skill on troubleshooting Performance related issues. Customize ServiceNow modules or applications and facilitate the rollout of new applications and modules while maintaining upgrade support. Configure Application UI and Configure Workflow. Make recommendations on the design, development and overall ServiceNow bes...

Dear Candidate, We are Organizing a walk-in Drive at Bangalore Location on 08-Nov-2025. Please find details below: Role: Service Management Exp: 4 to 6 Years Location: Bangalore Venue: TCS Bangalore Address: TCS L-Centre, Plot No.78, 79 & 83,EPIP Industrial Area, Whitefield, Bangalore - 560066 JD: Participate in postmortem meetings and drive service providers to identify root cause including well defined corrective/preventive action plans Manage problem record lifecycle by ensuring that respective Incidents, Problems or Changes are identified, recorded, and tracked to resolution in line with agreed resolution plans Strong exposure to Service Now with a clear understanding of how tools should...

Key Focus Areas: Design, develop, and implement ServiceNow solutions, primarily Event Management . Manage full project lifecycle: requirements gathering, design, deployment, and support. Integrate monitoring tools and automate event workflows for proactive issue resolution. Work across modules (ITSM, ITOM, CSM, etc.) to align solutions with business needs. Required Expertise: 5+ years in ServiceNow development/implementation. Minimum 3 years hands-on experience in ServiceNow Event Management . Proven end-to-end implementation in ITSM, ITOM, CSM, or SPM. Strong knowledge of ServiceNow architecture, scripting, and integration frameworks . Excellent problem-solving and communication skills. Pre...

ServiceNow Developer Location - Bangalore (F2F-8TH Nov-2025) HRSD Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc.) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email...