2 Itsm Certification Jobs

The Associate Director, IES CIS Governance Audit and Compliance role at Novartis in Prague, CZ, does not offer relocation support. As the Associate Director, you will play a crucial role in driving governance maturity, ensuring audit readiness, and maintaining a robust compliance posture across the Cloud and Infrastructure Services (CIS) team. Your responsibility will involve leading initiatives in four key thematic areas: SOX Audit Governance, Audit Readiness, Process Optimization, and Infrastructure Optimization. Reporting to the Director DDIT IES CIS Governance, you will be instrumental in enabling proactive risk mitigation, infrastructure and process optimization, and stakeholder transparency. Your main responsibilities will include ensuring continuous SOX compliance through planning, execution, and tracking of assessments across CIS environments. You will collaborate with auditors for efficient evidence collection, documentation, and remediation of control deficiencies. Additionally, you will deliver SOX control testing reports, audit readiness dashboards, and remediation plans. It will be your responsibility to maintain 95%+ audit readiness by coordinating internal/external audit activities and implementing automated compliance monitoring. You will also ensure timely resolution of compliance issues while training teams on audit procedures and evidence management. Identifying inefficiencies in compliance workflows and automating evidence collection processes will be part of your role, along with aligning ITSM processes with KPIs and compliance standards to reduce manual SOX evidence gathering by 40%. To excel in this role, you are required to hold a Masters or Bachelors degree in IT, Computer Science, or Engineering, along with industry standard certifications on Audit methodologies and frameworks. Possessing ITSM certification and extensive experience in compliance and security will be beneficial. You should have a track record of starting projects on time and on budget, good oral and written communication skills, and the ability to see the big picture while challenging the details. Your structured way of working, excellent communication, and stakeholder management skills will be essential for success in this position. Novartis is committed to providing an outstanding and inclusive work environment, ensuring diverse teams representative of the patients and communities served. The company offers various benefits to employees, including a pension contribution matching scheme, Risk Life Insurance, holiday entitlement above legal requirements, sick leave benefits, employee benefit programs, meal vouchers, car allowance, and a MultiSport Card. Novartis is dedicated to accommodating all individuals and providing reasonable accommodation. If you require accommodation due to a medical condition or disability, please reach out to the company for assistance. Novartis values collaboration and supporting its employees to achieve breakthroughs that positively impact patients" lives. If you are interested in staying connected with Novartis for future career opportunities, you can join the Novartis Network. Novartis encourages individuals to sign up to the talent community to receive updates on suitable career opportunities as they become available. To learn more about Novartis Business Services, visit https://www.novartis.cz/. Novartis believes in creating a brighter future by helping people with diseases and their families through innovative science and a community of dedicated individuals. If you are ready to contribute to this mission, visit https://www.novartis.com/about/strategy/people-and-culture to explore potential opportunities within the company.,

Hi Cnadidiates , Urgently looking for Servicenow developer. Role: Service now Developer Experience 5-8 Years Preferred location: Pune / Hyderabad / work from home option available. Role & responsibilities Mandatory skills: ITSM + CSM You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience. Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM, CSM Pro Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture. Supporting the iterative configuration of the ServiceNow application, engage stakeholders to conduct reviews through joint design sessions Assisting with executing system validation, preparing the organization for the transition, and ensuring reading for deploying the Application build into production. Forging strong relationships with both the clients and project teams that will contribute to your growth and development Basic Qualifications: 5+ years of experience in ServiceNow implementations and optimizations 4+ years of experience in the delivery and implementation of ServiceNow ITSM core module 3+ years of experience in ITSM and CSM Pro. Experience in Now Assist and Virtual Agent configurations. Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices will be preferred Preferred Qualifications: Experience in Project Management Experience with a full ITSM, and CSM suite implementation Job Requirements Minimum 5+ years of ServiceNow development experience. CSA/CAD certifications (Compulsory). CIS-ITSM certification (Compulsory). CIS-CSM certification (Compulsory). Strong knowledge of JavaScript and Custom Applications. Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements. Excellent communication and presentation skills Intrested candidate Share your Profile on anita@talentsketchers.com Preferred candidate profile