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Lead Support Analyst - Shared Services and Production Management , Information Technology CLSA

8.0 - 10.0 years

0 Lacs

pune, maharashtra, india

On-site

Key Areas of Responsibilities Will be responsible for supporting and maintaining several Shared Services Production Management applications and platforms. Work with application and development team to manage pipeline for delivering solutions, change requests, and enhance change-release process for applications under DevOps model. Document standards, processes and procedures relating to best practices, issues, and resolutions. Coordinate with onshore/offshore resources to respond, diagnose and resolve day-to-day System/User issues specifically related to missing/delayed data, performance issues with platforms, network latency, access/control management, ITRS Monitoring, and ELK/Grafana dashbo...

Posted 4 days ago

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