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Support Analyst - Shared Services and Production Management, Information Technology CLSA

3.0 - 5.0 years

0 Lacs

pune, maharashtra, india

On-site

Key Areas of Responsibilities Manage and support the ITRS Genos environment with hands-on changes, designs and implementation of solutions provided by core team. Coordinate with onshore/offshore resources to respond, diagnose and resolve day-to-day System/User issues specifically related to missing/erroneous monitoring, visibility issues with platforms, network latency, access/control management, ITRS Monitoring, and ELK/Grafana dashboards. Document standards, processes and procedures relating to best practices, issues, and resolutions. Actively participates in Disaster Recovery/Business Continuity planning and testing. Activities to include actual live fail over and failback exercises. Come...

Posted 2 weeks ago

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