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Helpdesk Analyst Olympia Technology Park

0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

As a part of this role, you will be responsible for gathering and triaging cases that require attention. This will involve scheduling time to meet with employees, service providers, and other stakeholders to address IT-related equipment issues. You will need to examine presenting concerns from various perspectives in order to identify and implement appropriate solutions. Additionally, you will be expected to guide employees through interventions to enhance their computer literacy and self-sufficiency. Your duties will also include configuring personal computers and portable internet devices, as well as ensuring the installation of mandatory updates to prevent applications from becoming outda...

Posted 1 month ago

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