5.0 - 9.0 years

0 Lacs

kochi, kerala

On-site

The Customer Support Manager will lead and deliver support services outside of core operating hours to ensure a consistent and superior 24/7 customer experience. You will be the key senior point of contact managing service delivery during non-core hours, engaging with customers and colleagues in a professional manner. Managing a team of remote agents operating across multiple channels, your responsibilities include ensuring delivery to pre-defined KPIs and service levels, facilitating successful shift handovers, and protecting the overall customer experience. Your key responsibilities will involve providing overall leadership for non-core hours support provision, leading teams and activities...

Posted 1 month ago

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Desktop Support Engineer L1 Microsystems

2.0 - 6.0 years

0 Lacs

jaipur, rajasthan

On-site

You will play a crucial role as a skilled desktop support engineer, providing assistance to our clients in resolving computer hardware and software issues. Whether on-site or through remote connections, your responsibilities will include handling hardware installations, software upgrades, systems integrations, and addressing basic IT-related concerns. Your success in this role will be dependent on your comprehensive understanding of home and office systems, strong problem-solving abilities, and exceptional interpersonal skills. A top-tier desktop support engineer is characterized by the ability to deliver prompt and efficient support to clients encountering fundamental hardware and software ...

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Hardware & Networking Engineer (Trainee) Sec Industries

1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

As an IT Technician at our company, you will be responsible for installing, configuring, and maintaining computer hardware and networking systems. Your duties will include troubleshooting and repairing desktops, laptops, and peripherals, as well as setting up and managing LAN, routers, switches, and Wi-Fi networks. It will be your responsibility to ensure network security through firewall configuration and data backup, while also providing technical support and resolving IT-related issues. A keen willingness to learn new technologies and advancements in the field is essential for this role. To be considered for this position, you should possess a Diploma/Degree in Computer Science, IT, or a ...

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