Helpdesk Analyst Olympia Technology Park

0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As an IT Support Specialist, your primary responsibility will be to gather and triage cases requiring attention, schedule meetings with employees and stakeholders, and provide solutions to IT-related equipment issues. You will also be responsible for configuring personal computers, installing updates, sourcing new IT solutions, and managing purchase requests. Key Responsibilities: - Gather and triage cases requiring attention - Schedule meetings with employees and stakeholders - Provide solutions to IT-related equipment issues - Configure personal computers and portable gadgets - Install mandatory updates for applications - Source and propose new IT solutions - Submit purchase...

Posted 3 weeks ago

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Helpdesk Analyst Olympia Technology Park

0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

As a part of this role, you will be responsible for gathering and triaging cases that require attention. This will involve scheduling time to meet with employees, service providers, and other stakeholders to address IT-related equipment issues. You will need to examine presenting concerns from various perspectives in order to identify and implement appropriate solutions. Additionally, you will be expected to guide employees through interventions to enhance their computer literacy and self-sufficiency. Your duties will also include configuring personal computers and portable internet devices, as well as ensuring the installation of mandatory updates to prevent applications from becoming outda...

Posted 3 months ago

AI Match Score

Apply

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