2 Itops Jobs

Position Purpose The ISPL PF APS team is being built to take IT production activities to the next level. Leveraging BNPParibas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment. The ITOps/Production Engineer for the mutualized APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc. The position is primarily oriented towards technical actions; however, some coordination activities are also in the scope of the mutualised team to provide an end-to-end service. To meet these challenges, the APS team will be using BNPParibas procedures and processes defined by Paris teams or jointly defined with ISPL teams. A strong relationship is also to be built between the PF APS team and dedicated business lines teams. The teams scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNPParibas IT organisation. Responsibilities Direct Responsibilities Execute requested actions based on defined procedures and processes: Deploy OS & middleware Security/Technical Patches Decommission un-used servers and middleware. Application/Infra Incident/Problem/Change Management Application releases and deployment Application/Infra Monitoring Application/Infra Automation Cloud/Kubernetes Administrations Coordinate above actions with other teams, especially Paris APS & worldwide application development teams. Contributing Responsibilities Contribute to the knowledge transfer with Paris APS teams. Contribute to the definition of procedures and processes necessary for the team. Help build team spirit and integrate into BNP Paribas culture. Contribute to the regular activity reporting and KPI calculation. Contribute to continuous improvement actions. Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope. Technical & Behavioral Competencies Strong Knowledge of ITIL Strong knowledge IT infrastructure Strong knowledge on Cloud technologies and experienced in Kubernetes & Containers Strong Knowledge & experience on technologies like RHEL Linux, Windows, AIX, WAS, CFT and MQ Experience with System Scripting on tech like Ansible, Shell Script, PowerShell, Terraform Familiarity with DevOps tooling DevOps (Gitlab, Artifactory, Jenkins, SonarQube, Ansible) Familiarity with Scheduling tools like Autosys, Control M Familiarity with database technology is required Oracle and SQL Server Good written and spoken English. Measure and identify areas for improving Quality and overall Delivery. Able to communicate efficiently. Good Team Player Specific Qualifications(if required) Skills Referential BehaviouralSkills(Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Creativity & Innovation / Problem solving Transversal Skills: (Please select up to 5 skills)Choose an item.Analytical AbilityAbility to develop and adapt a processAbility to understand, explain and support changeAbility to manage / facilitate a meeting, seminar, committee, trainingEducation Level:Bachelor Degree or equivalentExperience LevelAt least 5 years

Position Purpose The ISPL RE APS team is being built to set-up a global Real Estate APS delivery of services in synergy with teams in France & other international sites of Real Estate APS. Leveraging BNPParibas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to Real Estate business lines, contributing to major IT transformations including infrastructure obsolescence management, infrastructure security updates, modernization of our tools & technologies, automation of our operations thus building a secure and stable production environment. The ITOps/Production Engineer for the RE APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc. Resources will also be responsible for incident, problem & change management. This team will actively co-ordinate & lead together with France team on different transformation levers of Real Estate Production. To meet these challenges, the APS team will be using BNPParibas procedures and processes defined by Paris teams or jointly defined with ISPL teams. A strong relationship is also to be built between the RE APS team and dedicated business lines teams. The teams scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNPParibas IT organisation. Responsibilities Direct Responsibilities Execute requested actions based on defined procedures and processes:o Ensure the quality of change/incident/problem ticketso Animate Change Approval Boardo Communicate the planned changes and the results.o Coordinate and communicate on notable and major incidents.o Lead incident crisis meetings.o Ensure SLAs and processes are meto Report KPIso Consolidate and animate the Steering Committees for all countries Contributing Responsibilities Ensure the audit and alignment of Production to the IT Group Governance and Target Operating Model by setting up and deploying controls to maintain a high level of quality of the production activities. Ensure the quality of KPIs Centralize Production KPIs and processes Manage Confluence and SharePoint of the Production. Following and managing IG recommendations Managing and ensuring that the production operational activities are documented and referrenced to the group Procedure Technical & Behavioral Competencies Strong Knowledge of ITIL Strong knowledge IT infrastructure Familiarity with Monitoring tool like Dynatrace Familiarity with database technology is required Oracle and SQL Server Good written and spoken English. Measure and identify areas for improving Quality and overall Delivery. Able to communicate efficiently and effectively. Good Team Player Specific Qualifications (if required) Skills Referential Behavioural Skills(Please select up to 4 skills)Ability to collaborate / TeamworkAbility to deliver / Results drivenCommunication skills - oral & writtenCreativity & Innovation / Problem solvingTransversal Skills: Analytical Ability Ability to develop and adapt a process Ability to understand, explain and support change Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required)