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3 - 8 years

5 - 10 Lacs

Kolkata

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of IT operations. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and ensuring their successful implementation. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements. Design and develop applications to meet business process and application requirements. Ensure the successful implementation of applications. Provide technical guidance and support to the development team. Stay updated with the latest industry trends and technologies. Assist in troubleshooting and resolving application issues. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management, ServiceNow IT Service Management. Strong understanding of IT operations management principles and best practices. Experience in designing and developing applications using ServiceNow platform. Knowledge of ITIL processes and frameworks. Familiarity with ITOM and GRC ITAM modules of ServiceNow. Experience in integrating ServiceNow with other systems. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. This position is based at our Kolkata office. A Bachelors Degree in Computer Science or IT or Engineering or a related field is required. Qualifications Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

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6 - 8 years

15 - 25 Lacs

Noida

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Service now Developer Minimum 5 years of experience in service now Developer

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8 - 13 years

0 - 1 Lacs

Noida

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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5 - 8 years

10 - 20 Lacs

Bengaluru

Remote

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Share your resume ASAP nithya@agminfra.com/9042914450 Job Title: ServiceNow Developer - PPM Timesheet Modules Job Summary: • We are seeking a skilled ServiceNow Developer with expertise in Project Portfolio Management (PPM) Timesheet modules. • The successful candidate will be responsible for developing, maintaining, and enhancing the PPM Timesheet modules within the ServiceNow platform. • This includes troubleshooting and fixing bugs, implementing new features, and ensuring the overall performance and reliability of the modules.

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5 - 8 years

10 - 20 Lacs

Bengaluru

Remote

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Share your resume ASAP nithya@agminfra.com/9042914450 Job Title: ServiceNow Developer - PPM Timesheet Modules Job Summary: • We are seeking a skilled ServiceNow Developer with expertise in Project Portfolio Management (PPM) Timesheet modules. • The successful candidate will be responsible for developing, maintaining, and enhancing the PPM Timesheet modules within the ServiceNow platform. • This includes troubleshooting and fixing bugs, implementing new features, and ensuring the overall performance and reliability of the modules.

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5 - 10 years

10 - 20 Lacs

Noida

Hybrid

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Roles & Responsibility : Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Collaborating with cross-functional teams to identify and prioritize business requirements Writing clean, efficient, and maintainable code requires expertise to achieve. Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity. Debugging and fixing technical problems Producing and running test cases to guarantee software quality. Documenting code and application functionality Staying abreast of emerging trends and technologies in ServiceNow development ensures your success. Requirements & Skills : Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. With 3-5 years of experience in ServiceNow development, I am seeking an experienced individual. Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Experience with software development methodologies such as Agile or Waterfall is desirable. Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes. Proven problem-solving and analytical abilities Excellent communication and collaboration skills Capability to work both independently and collaboratively.

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6 - 8 years

15 - 25 Lacs

Pune

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Service now Developer Minimum 5 years of experience in service now Developer

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8 - 13 years

0 - 1 Lacs

Pune

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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6 - 8 years

15 - 25 Lacs

Chennai

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Service now Developer Minimum 5 years of experience in service now Developer

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6 - 8 years

15 - 25 Lacs

Bengaluru

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Service now Developer Minimum 5 years of experience in service now Developer

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6 - 8 years

15 - 25 Lacs

Hyderabad

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Service now Developer Minimum 5 years of experience in service now Developer

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5 - 10 years

10 - 20 Lacs

Pune

Hybrid

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Roles & Responsibility : Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Collaborating with cross-functional teams to identify and prioritize business requirements Writing clean, efficient, and maintainable code requires expertise to achieve. Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity. Debugging and fixing technical problems Producing and running test cases to guarantee software quality. Documenting code and application functionality Staying abreast of emerging trends and technologies in ServiceNow development ensures your success. Requirements & Skills : Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. With 3-5 years of experience in ServiceNow development, I am seeking an experienced individual. Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Experience with software development methodologies such as Agile or Waterfall is desirable. Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes. Proven problem-solving and analytical abilities Excellent communication and collaboration skills Capability to work both independently and collaboratively.

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5 - 10 years

10 - 20 Lacs

Bengaluru

Hybrid

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Roles & Responsibility : Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Collaborating with cross-functional teams to identify and prioritize business requirements Writing clean, efficient, and maintainable code requires expertise to achieve. Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity. Debugging and fixing technical problems Producing and running test cases to guarantee software quality. Documenting code and application functionality Staying abreast of emerging trends and technologies in ServiceNow development ensures your success. Requirements & Skills : Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. With 3-5 years of experience in ServiceNow development, I am seeking an experienced individual. Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Experience with software development methodologies such as Agile or Waterfall is desirable. Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes. Proven problem-solving and analytical abilities Excellent communication and collaboration skills Capability to work both independently and collaboratively.

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5 - 10 years

10 - 20 Lacs

Hyderabad

Hybrid

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Roles & Responsibility : Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Collaborating with cross-functional teams to identify and prioritize business requirements Writing clean, efficient, and maintainable code requires expertise to achieve. Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity. Debugging and fixing technical problems Producing and running test cases to guarantee software quality. Documenting code and application functionality Staying abreast of emerging trends and technologies in ServiceNow development ensures your success. Requirements & Skills : Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. With 3-5 years of experience in ServiceNow development, I am seeking an experienced individual. Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Experience with software development methodologies such as Agile or Waterfall is desirable. Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes. Proven problem-solving and analytical abilities Excellent communication and collaboration skills Capability to work both independently and collaboratively.

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8 - 13 years

0 - 1 Lacs

Kolkata

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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8 - 13 years

0 - 1 Lacs

Chennai

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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8 - 13 years

0 - 1 Lacs

Bengaluru

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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5 - 7 years

9 - 14 Lacs

Bengaluru

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As a Senior System Administrator for ServiceNow, you will play a critical role in our IT Service Management team at Nokia. You'll ensure the stability and optimal performance of the ServiceNow platform, which supports diverse use cases across the organization. Collaborating closely with cross-functional teams, you will tackle support incidents, enhance system capabilities, and implement new features that streamline processes. The work environment is dynamic and collaborative, with a strong emphasis on innovation and continuous improvement, allowing you the opportunity to make significant contributions to our digital transformation initiatives. You have: Bachelor of Engineering in Computer Science or related field from recognized university with 5-7 years of experience as a ServiceNow Administrator/Developer with a deep understanding of the ServiceNow platform. Strong proficiency in JavaScript, HTML, CSS, and ServiceNow scripting languages (Glide Script, AngularJS). Experience with ServiceNow ITSM, CMDB, ITOM, and core modules. ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD). It would be nice if you also had: Familiarity with Agile methodologies and project management tools. Experience with ServiceNow integration tools (REST, SOAP APIs, IntegrationHub). Strong problem-solving, troubleshooting, and analytical skills. ITIL Foundation Certification. Ensure the stability and usability of the ServiceNow platform through proactive monitoring and maintenance. Troubleshoot and resolve support incidents and service requests related to ServiceNow efficiently. Configure and customize the ServiceNow system, including workflow creation tailored to user needs. Manage integrations with third-party tools to enhance ServiceNow capabilities. Implement and oversee change requests, ensuring proper testing and deployment in the ServiceNow environment. Analyze user stories and internal processes to optimize system performance and automate workflows. Lead the deployment of new features and applications while guiding team members on best practices. Collaborate with stakeholders to align ServiceNow services with business objectives and drive continuous improvement.

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5 - 9 years

25 - 40 Lacs

Bengaluru

Hybrid

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Job Description Fastenal India is looking for highly motivated individual who will play a key role as Servicenow ITOM Senior Software Engineer in our Team at Bangalore Location. This individual will be involved in the implementation of new modules/customizations of the existing ones in the ServiceNow ecosystem. Responsibilities The duties and responsibilities of this position include, but are not limited to: Strong Technical and Business background in Information technology. Performed such role as ServiceNow ITOM Developer, ServiceNow ITOM Lead, Senior ITOM Consultant and similar roles. Participating in the development of business requirements ensuring a thorough understanding of business needs and processes Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements or defects Collaborate with fellow team members to improve the quality and scalability of supported systems and provide recommendations Continuously monitor application performance and ServiceNow recommended patches & upgrades Assist with product roadmap & business capabilities that align with the application Experienced in leading ServiceNow implementation with rich experience in ITOM, SPM and ITSM modules such as IM, PM, CM, & Catalog along with integrations and CMDB, Asset Management, Discovery, Service Mapping Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements or defects Drive continuous improvements of our implementation methodology and service offerings based on business needs Mentor other team members in implementation methodology, solution design, ServiceNow configuration and best practice Thorough understanding of ITIL processes, including Incident, Problem, Configuration Management, ITOM and Asset Management Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features Participation in the full software development life cycle: Analysis, Design, Coding, Testing and Promotion into Production Required Position Qualifications Bachelor's degree in computer science or related preferred 5-7 years of relevant experience Implementation experience around CMDB, ServiceNow Discovery & Service Mapping Design and implement new functionality using Business Rules, UI Policies, Client Scripts, Access Lists, Workflow Activities, Script Includes etc. Good knowledge of the ServiceNow basic applications like Incident, Problem, Change, Knowledge Management, Service Catalog, CMDB Experience in JavaScript, glide scripting, Angular JS, HTML, Ajax, CSS. Use of Mid server, web-services, REST services configurations, schedulers, email, events and notifications. Knowledge of technical components such as ServiceNow LDAP, SSO, Search, Reports, Users and Groups configuration. Develop and deliver customized portal web pages with custom widgets in ServiceNow portal using Bootstrap and AngularJS JavaScript frameworks. Experience developing SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes Preferred Position Qualifications Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow Integration of disparate systems using SOAP and REST APIs Configuration experience in following modules on dedicated as well as shared instances (IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management and Asset Management) High level of expertise in multiple system environments Works effectively in a team-oriented, collaborative environment

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2 - 6 years

3 - 7 Lacs

Bengaluru

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remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 5 Days Ago job requisition idREQ334707 Responsibilities Work with JLLs global Enterprise Process Owners to translate business requirements into technical requirements Lead requirements analysis, document, and develop Integrate ServiceNow with other tools such as Workday, AD, Okta, Office 365 Work at least 50% of the time during Central Standard Time (GMT -6) Work independently, yet initiate communication to get answers Sounds like you? To apply you need to be: Experience & Education 1 to 2 years of ServiceNow development experience. Bachelors degree in Computer Science ITIL certification preferred Experience with ITSM, ITOM. HR and others a plus. ServiceNow certification (Certified Application Developer) is a plus Technical Skills & Competencies The candidate will understand ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow. This includes, but is not limited to, incident, request, change, problem,knowledge, SLA, configuration, asset, portal, service catalog, and reporting, including Performance Analytics. System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong written and verbal communication skills (English) Strong analytical and problem-solving skills Experience presenting and conducting demos with stakeholders Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system Experience in with scripting languagesJavaScript, Python, Perl, Unix Shell, Windows Shell) Experience with relational databases (e.g. MySQL, Oracle) Ability to present technical information in a way that non-technical staff will understand What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in a fully entrepreneurial and inclusive work environment. If you harbour passion for learning and adapting new technologies, JLL will continuously provide you with platforms to enrich your technical domains. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Its no surprise that JLL has been recognized by the Ethisphere Institute as one of the 2019 Worlds Most Ethical Companies for the 12th consecutive year. Apply today! Location On-site Bengaluru, KA Scheduled Weekly Hours: 40 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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4 - 9 years

8 - 16 Lacs

Bengaluru, Delhi / NCR

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Join a global corporate services leader supporting a premier portfolio of businesses across industries. We are looking for a skilled ServiceNow Developer to help shape, support, and scale our enterprise ServiceNow platform. If you're passionate about building smarter workflows and enabling digital transformation we want to hear from you! What Youll Do: Develop, configure, and customize the ServiceNow platform including workflows, integrations, UI/UX portals, and automation scripts. Implement ITSM, ITOM, Discovery, Asset Management, and Service Catalog solutions. Collaborate across regions (Asia Pacific, Europe, North America) and teams (Cloud, Data, Cyber, and Business stakeholders). Drive continuous improvement and operational excellence. What You Bring: 4+ years of hands-on ServiceNow development and configuration experience. Proficiency in scripting (JavaScript, Glide API) and ServiceNow automation/integrations. Exposure to modules like ITSM, ITOM, CSM, and Portal Design. Strong communication skills and ability to work in cross-functional teams. Bonus: ServiceNow Certified Application Developer, Azure or other cloud experience, custom app integration knowledge. Why Join Us? Work with a high-impact, values-driven team Be part of a global tech-forward environment Opportunities to innovate and grow your career. Reach us: If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at isha.joshi@crescendogroup.in Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search, and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.

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3 - 7 years

7 - 12 Lacs

Pune

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As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

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3 - 5 years

14 - 19 Lacs

Pune

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Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

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3 - 5 years

14 - 19 Lacs

Bengaluru

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Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

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3 - 8 years

6 - 10 Lacs

Bengaluru

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As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB, GRC, HRSD, ITOM module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and. CIS-ITSM Certifications

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Exploring itom Jobs in India

The Information Technology Operations Management (itom) sector in India is a rapidly growing field with a high demand for skilled professionals. From overseeing IT infrastructure to managing network operations, itom professionals play a crucial role in ensuring the smooth functioning of technology systems within organizations.

Top Hiring Locations in India

  1. Bengaluru
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

These cities are known for their thriving IT sectors and offer numerous opportunities for itom professionals.

Average Salary Range

The salary range for itom professionals in India varies based on experience and location. On average, entry-level itom professionals can expect to earn between INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 12-15 lakhs per annum.

Career Path

A typical career path in itom may include roles such as Junior IT Operations Analyst, IT Operations Manager, and IT Operations Director. As professionals gain experience and expertise, they may progress to roles such as IT Operations Architect or IT Operations Consultant.

Related Skills

In addition to itom expertise, professionals in this field are often expected to have skills such as: - Network Security - IT Infrastructure Management - Cloud Computing - Project Management

Interview Questions

  • What is the role of IT Operations Management in an organization? (basic)
  • Can you explain the difference between incident management and problem management? (medium)
  • How do you ensure compliance with IT policies and regulations in your work? (medium)
  • Describe a challenging situation you faced in IT operations and how you resolved it. (advanced)
  • How do you stay updated with the latest trends and technologies in IT operations management? (basic)
  • What tools do you use for monitoring and managing IT infrastructure? (medium)
  • How do you prioritize tasks in a high-pressure IT environment? (medium)
  • Can you explain the concept of ITIL and its importance in IT operations management? (advanced)
  • How do you handle communication with stakeholders during IT incidents? (medium)
  • What are the key metrics you track to measure IT operations performance? (medium)
  • Describe a successful IT operations project you were involved in and your role in it. (advanced)
  • How do you ensure data security in IT operations? (medium)
  • What are the common challenges faced by IT operations teams and how do you overcome them? (medium)
  • How do you handle change management in IT operations? (medium)
  • Can you explain the role of automation in IT operations management? (basic)
  • How do you handle escalations in IT operations and ensure timely resolution? (medium)
  • Describe a time when you had to handle multiple IT incidents simultaneously. How did you prioritize and resolve them? (advanced)
  • How do you ensure the availability and performance of IT systems in your organization? (medium)
  • What is your approach to continuous improvement in IT operations management? (medium)
  • How do you handle vendor relationships in IT operations? (basic)
  • Can you explain the importance of disaster recovery planning in IT operations management? (medium)
  • How do you ensure compliance with Service Level Agreements (SLAs) in IT operations? (medium)
  • Describe a time when you had to troubleshoot a complex IT issue. What steps did you take to resolve it? (advanced)
  • How do you handle budgeting and cost optimization in IT operations? (medium)
  • How do you collaborate with other IT teams, such as development and security, to ensure seamless operations? (medium)

Closing Remark

As you explore opportunities in the itom field in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and a strong understanding of the industry, you can secure a rewarding career in IT Operations Management. Good luck!

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