651 Itom Jobs - Page 9

Roles and Responsibilities Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB). Conduct workshops and demos for stakeholders and end users. Collaborate with internal teams and clients to ensure high-quality delivery. Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions. Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities. Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations. Perform ongoing Discovery and CMDB maintenance Develop, review, and optimize scripts Business Rules, Script Includes, UI Policies, Client Scripts, etc. Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed. Comfortable working in Agile environments with active sprint participation and backlog grooming. Qualifications 7+ years of experience working with ServiceNow, including hands-on development and implementation. Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM. Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences. Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements. ServiceNow Certified System Administrator ,Certified Application Developeror Certified Implementation Specialist certifications preferred. Experience with additional ServiceNow modules like HRSD, or GRC. Role & responsibilities Preferred candidate profile

Minimum 5 years in ServiceNow Development Must have hands-on experience on ServiceNow Integration Good experience on ServiceNow CMDB, SecOps, AIOPS, Change Management, Event Management, Now Assist, Catalog Management Should know ServiceNow Core concepts, client and server-side concepts ServiceNow CAD or CSA certified. Excellent communication Skills Must have Knowledge in ServiceNow ITIL module. Must know ServiceNow platform fundamentals like instance cloning, upgrade, transactions, plugins etc. Fine to work during US overlapping hours, (12PM IST to 10PM IST) Incident, Problem, Change, and Knowledge Management: Demonstrated expertise in handling incidents, problem, change, and knowledge management processes within the ServiceNow framework. Service Level Agreements (SLA): In-depth understanding of SLA concepts, types, and the ability to configure them effectively. Import Sets and Transform Map Scripts: Proficiency in utilizing import sets and transform map scripts for efficient data import and transformation. Client Scripts, UI Policy, UI Actions, and Data Policy: Well-versed in the implementation of client scripts, UI policies, UI actions, and data policies to enhance user interface functionality. Server-side Scripts: Experience with server-side scripts such as business rules and script include optimizing system performance and functionality. Service Catalogs, Workflows, and Flow Designer: Proven ability to design and implement service catalogs, workflows, and utilize the flow designer for process automation. Creation of reports and Dashboards. Rest and Soap Integration: Extensive knowledge of Rest and Soap integrations to connect ServiceNow with external systems seamlessly.

Role & responsibilities Ensure the accuracy, integrity, and relevance of CMDB data through regular audits and data cleansing exercises. Develop and implement data validation rules and workflows to maintain data quality. Design, document, and continuously improve operational processes related to CMDB, aligning with ITIL best practices and organizational requirements. Collaborate with various IT teams to integrate CMDB into their operational workflows. Monitor daily discovery schedules, resolve/remediate discovery errors and look for the opportunity to automate similar issues Configure and customize ServiceNow CMDB and related modules (e.g., Discovery, Service Mapping) to meet business needs. Develop and maintain technical documentation for CMDB configurations and customizations. Manage integrations with other ServiceNow modules and external tools/services to enhance CMDBs data richness and automate data updates. Design and implement workflows and automation scripts to streamline CMDB-related processes. Analyze CMDB metrics and user feedback to identify areas for improvement. Propose and implement enhancements to CMDB processes and the ServiceNow platform, focusing on user experience, efficiency, and data reliability. Ensure CMDB operations comply with organizational security, data privacy, and regulatory requirements. Participate in audits and provide necessary documentation to demonstrate compliance. Provide information to end-users on CMDB best practices, its effective use, and new functionalities. Work on discovery errors produced in the recent discovery scans Troubleshoot the complex issues related to Port probes Implement best practices for the optimal performance of discovery scan

We are hiring for ITOM Specialist (Discovery Admin) With 4-6 years of experience. Job location- Bangalore Immediate joiners/ 15 days Responsibilities: Configuration of Discovery and Troubleshooting Discovery Day to day administration of Discovery. Experience in ServiceNow Service Mapping and able to troubleshoot. Build Discovery configurations for deeper network penetration. Able to develop and maintain technical design of CMDB (Configuration Management Database) for further use in ITSM processes. Identification rules and configuration of multiple discovery sources. Experience in optimizing discovery and tailoring patterns Able to integrate ServiceNow with third party Application. Basic knowledge on scripting using JavaScript Qualifications: 5+ years overall experience in IT 3+ years of experience in ServiceNow Discovery. ServiceNow Administrator & Discovery Implementation Specialist certifications preferred Experience implementing ServiceNow Service Mapping desired.

Essential Requirements: BE/B. Tech (minimum), MBA (IT/Operations) is preferred Minimum IT experience required is 8 – 10 years out of which at least 5 – 7 years in ServiceNow functional consulting domain Hands-on work experience as Functional Consultant on ServiceNow ServiceNow Certified System Administrator (CSA) and/or ServiceNow CIS (any) Strong oral and written communication skills with the ability to communicate technical information in non-technical language Proven people management skills for 8 – 10 people team Excellent English communication skills, both written and verbal, including business writing skills Experience of performance data analysis of ITIL® processes Ability to work with all levels of client and internal resources Ability to organize, delegate, and leverage resources to accomplish objectives Supervisory skills and the ability to leverage support from other parts of the organization Organizational and time management skills Roles and Responsibilities Role Overview ServiceNow Functional Consultant, a self-driven individual who would be responsible for providing functional consulting for various applications, suites or platforms utilizing tools like ServiceNow® while analyzing current operational business/IT processes; assessment & designing or redesigning of these processes & functionalities to drive significant improvements in productivity, quality & service while working closely with business stakeholders and technical teams to specify and deliver new/enhanced processes. Job Description: Implement/Standardize/Optimize various business or IT (Service Management) processes and functions for a large customer environment where IT services may get offered by multiple service providers Plan end-to-end Enterprise Service Management or ServiceNow CoE function implementation considering various business and strategic scenarios Reengineer existing processes and design new processes to dramatically improve productivity, quality and service, ensuring appropriate stakeholder input and buy-in Lead functional enterprise service management processes implementations for designed/re-designed processes using tools like ServiceNow Work on Business Requirements Documents (BRDs), High/Low Level Design Documents (HLDs/LLDs), Functional Requirements Specifications (FRS), User Stories, Test Scripts, Training Guides, HOTS etc. Work closely with ServiceNow® technical team to implement the desired processes using Agile approach Support process and tool implementation through appropriate documentation for processes, functionalities, test scripts and training material etc. Conduct operational training and follow organizational change management process Implement KPI measurement & reporting Desired Skills: ServiceNow Functional Consulting experience for either of ServiceNow suites as ITSM, SPM, HRSD, ITOM, ITAM, SecOps, IRM, Custom Apps etc. ITIL® Intermediate or Expert certified Strong customer service orientation Passion for analyzing problems & designing creative solutions in the form of process design and automation, driving continuous performance improvement Comfortable with and effective using MS Office applications including Visio Close attention to detail and accuracy Deadline driven and results oriented Flexible attitude and ability to interact with a diverse business user community and changing environment; comfortable with and excited about being part of the driving force behind change management

ServiceNow ITSM,ServiceNow HRSD,ITSM,Integration, Service Portal, Virtual Agent,HRSD Module,Asset Management,Python,ITSM,Integration, Service Portal, Virtual Agent

Role & responsibilities Create ServiceNow solutions for an organisation using JavaScript, Web Services, MYSQL, and CSS Identify any deficiencies within the HRSD applications and create the custom flows Integrate ServiceNow applications with other programs, Analyse technical development requirements and MID servers/ REST API/ ODBC Need to have deep understanding in decision table in ServiceNow for the creation of tickets and routing Develop and troubleshoot the AD/ Ldap integration in ServiceNow applications Provide documentation and deep knowledge in creation of reports and Dashboard Develop and troubleshoot Service/ ESC portals ServiceNow applications Knowledge in configuring the workspaces (Agent, HRSD and Service operations workspaces) Able to troubleshoot the ServiceNow ITOM Auto discovery Experience in implementing ServiceNow SAM Pro module independently. Championing the SAM lifecycle process and procedures to ensure data integrity of software rights and usage to support SAM compliance. Register new Software Assets/Configuration Items (CIs) while maintaining proper relationships as defined in the agreed SAM-Pro Models Serve as the technical subject-matter-expert for ServiceNow IT Hardware and Software Asset Management Take ownership and collaborate with IT Asset Management process/function owners and SMEs across IT to implement and enhance capabilities. Lead the requirements and design workshops, and implementation. Design, develop, implement and test ServiceNow IT Asset Management capabilities.

Job Title: ServiceNow Architect Location: Pune Experience: 12+ Years Industry: Technology, Media & Telecommunications (TMT) Domain Focus: Sales and Order Management (SOM) About the Role: We are seeking a seasoned ServiceNow Architect to lead the design and implementation of scalable solutions, with a focus on Sales and Order Management (SOM) and TMT industry modules. You will collaborate with business and technical teams to deliver impactful, enterprise-grade ServiceNow solutions. Key Responsibilities: Architect and implement end-to-end ServiceNow solutions aligned with business goals. Leverage deep TMT industry knowledge to drive adoption of SOM and related applications. Collaborate with stakeholders to gather requirements and translate them into technical designs. Guide development teams, ensure best practices, and conduct architecture reviews. Stay current with ServiceNow releases , especially SOM and TMT suites. Ensure effective use of modules: ITSM, ITOM, CSM, FSM, and Service Portal . Define governance frameworks and ensure compliance with architecture standards. Key Qualifications: 12+ years of hands-on ServiceNow experience with expertise in architecture, integrations (REST/SOAP), and platform configuration. Strong command over CMDB , CSDM , data modeling , and DevOps strategies . Experience working in or with telecom clients is highly desirable. Proven leadership in client-facing roles with excellent communication and stakeholder management skills.

Hi Candiades, we have an role of servicenow developer with Big4 management consulting group for the bengaluru location interested candidates can mail their Cv's at Abhishek.saxena@mounttalent.com Roles and Responsibilities Manage IT Operations Management (ITOM) events from initiation to closure, ensuring timely resolution of issues. Coordinate with cross-functional teams to identify root causes of incidents and implement corrective actions. Develop and maintain relationships with stakeholders to ensure effective communication during incident response processes. Analyze data to identify trends and areas for improvement in event management processes. Ensure compliance with industry standards and best practices for ITOM event management. Desired Candidate Profile 5-6 years of experience in IT Operations Management (ITOM) Event Management or related field. Strong understanding of ServiceNow platform, particularly in Incident Management module. Excellent analytical skills with ability to analyze complex data sets and develop actionable insights. Proven track record of successfully managing multiple projects simultaneously while meeting deadlines.

Roles and Responsibilities Design, develop, and maintain ITSM solutions using ServiceNow platform. Collaborate with cross-functional teams to identify business requirements and implement process improvements. Develop custom workflows, business rules, and integrations to meet client needs. Provide technical guidance on best practices for IT service management processes. Ensure compliance with industry standards such as ITIL v3/v4 framework. Portal, CMDB (basics, relationships etc), Asset, Integration, and catalog, ITSM, flow designer,Good To have: HAM, ITOM, CSDM, APM Communication: good, should know how to interact with client. Location: Bangalore Desired Candidate Profile 4-8 years of experience in ITSM development with a focus on ServiceNow platform. Strong understanding of CMDB concepts and its application in an ITSM environment. Experience working with Portal module within ServiceNow platform is required.

, Position : ServiceNow ITOM Expert Location : Bengaluru Who are we? Krones Digital Solutions India (KDSI) is a subsidiary of the Krones Group and is a part of the Krones.Digital community. The Krones Group, headquartered in Neutraubling, Germany, plans, develops, and manufactures machines and complete lines for the fields of process technology, bottling, and packaging, plus intralogistics and recycling. Every day, millions of bottles, cans and containers are "processed" in Krones lines - in alcoholic and non-alcoholic beverage industries, dairy and liquid food industry as well as in the chemical, pharmaceutical and home & personal care industries. It is quite likely that the bottle of water, cola or juice in your hand is manufactured in one of the Krones lines!! Krones Digital Solutions India is created as of 2023 to be the Technology Competence Centre for Krones, focusing on developing software solutions for the Internal organization as well as for the customers of Krones Global. Who are we looking for? Krones Digital Solutions India (KDSI) is looking for a ServiceNow ITOM Technical Expert to work with Krones AG Group entities and partner stakeholders. His/her task involves analyzing and documenting technical business requirements, designing efficient and scalable ITOM solutions, including workflows, integrations, and customizations and leading the implementation of ServiceNow ITOM module, with opportunities to work on other ServiceNow product topics. The role will directly report to Head of ServiceNow, KDSI and will be based in Bangalore. What are you in for? Your responsibilities would include but are not limited to the below: - Conducting technical demos, providing advanced training and support to end-users and driving continuous process improvement within the ServiceNow environment, focusing on ITOM. Lead the ServiceNow product roadmap for ITOM and support regular operations. Work closely with the business-facing team and the ServiceNow CoEI team in the Krones AG Group. Design and architect solutions within the ServiceNow platform specifically tailored to IT Operations Management (ITOM), ensuring that the solution meets business requirements. Lead the implementation and configuration of ServiceNow ITOM modules (e.g. Discovery, Service Mapping, Event Management, Certificate Management, etc.) for clients. Participate in process flow analysis and process redesign along with the Project Manager and Process owners. Customize workflows, forms and user interfaces within the ServiceNow platform based on business requirements, ensuring operational efficiency. Continuously monitor, assess and optimize the performance of the deployed ServiceNow ITOM solution, ensuring that it meets the desired operational goals. Ensure best practices are followed in development, configuration, and implementation. Regularly interact with business stakeholders to gather requirements, provide updates, and ensure that the solution is meeting operational goals. Develop and maintain documentation, including configuration guidelines, standard operating procedures (SOPs) and knowledge articles. Conduct demo & training sessions for end-users and other stakeholders Qualifications: Bachelors degree in engineering/computer science/mathematics/physics or a comparable qualification with 10 - 14 years of total experience and 6- 8 years of relevant ServiceNow experience. Must haves: ITOM Process Implementation or Project support experience of minimum 2 projects ITOM Module Experience : Event Management Discovery Management CMDB Service Mapping Certificate Management Asset Management Integrations with third party tools like Active Directory, Azure AD, Monitoring tools (Splunk). Certifications : Certified ServiceNow System Administrator (CSA) Must have Certified Implementation Developer (CAD) Good to have Experience: Experience designing and architecting solutions at an enterprise level. Expected hands on with all ServiceNow components such as Client Script, Business Rules, UI Actions, UI Pages, UI Policies, UI Scripts, Script Actions, REST APIs, Email Notifications, etc. Scripting languages (JavaScript, PowerShell, etc.) for customizing ServiceNow functionality. Experience with monitoring tools like SolarWinds, Nagios or similar platforms is a plus. Strong understanding of networking, server infrastructure, cloud environments (AWS, Azure) and systems integration Knowledge of ServiceNow application development and customizations, including workflows, forms and reports. Experience with ServiceNow integrations with other enterprise tools (e.g. LDAP, SSO, SAP, etc.) Have worked on ServiceNow automated testing. Experience on strategy and product road map will be an added advantage.

Diverse Lynx is looking for ServiceNow Developer to join our dynamic team and embark on a rewarding career journey Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability Servicenow Developer :- ITSM,ITOM,HRSD,CSM.

Diverse Lynx is looking for ServiceNow Developer to join our dynamic team and embark on a rewarding career journey Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability

Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS HIRING -SERVICENOW ITOM DEVELOPER Total Experience Range: 5- 12 years Mode of Interview: ONLINE Location: Pan India JOB DESCRIPTION Collaborate with cross-functional teams to design, develop, and implement ServiceNow applications to support ITOM and CMDB processes Design, develop, and configure ServiceNow ITOM and CMDB modules, including Discovery, Service Mapping, Event Management, and Configuration Management Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITOM and CMDB processes and automation Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.

We are hiring "ITOM Specialist (Discovery Admin)" for one of our "IT Services & Consulting-MNC" Exp-4-7 Years Mode=Permanent Location-Bangalore Skills: Configuration of Discovery and Troubleshooting Discovery Day to day administration of Discovery. Experience in ServiceNow Service Mapping and able to troubleshoot. Build Discovery configurations for deeper network penetration. Able to develop and maintain technical design of CMDB (Configuration Management Database) for further use in ITSM processes. 3+ years of experience in ServiceNow Discovery. ServiceNow Administrator & Discovery Implementation Specialist certifications preferred Experience implementing ServiceNow Service Mapping desired

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Hello, I hope you are doing well! We have great opportunity for Servicenow ITSM Developer. Exp - 9yrs to 15 yrs Notice period - Immediate - 30 days Location - Bangalore/Pune/Chennai Mandatory skillset - Key Accountabilities • Provide architectural and design oversight to ensure all solutions are fit for purpose and use. • Design/Build technical solutions based on client's needs and process requirements • Deliver solutions using Agile software development processes • Understand the current as is processes” and deliver toolset changes based on upcoming process changes • Customisation or development of enhancement requests for existing ITOM tools and processes • Take care of end to end development activities for a specific enhancement or project as an individual contributor • Work closely with BA’s, Architects, Testing team and process teams • Identify areas of process and tooling improvement and provide solutions to ensure tool is protected in process, security and performance aspects • Ensure gaps are clearly identified and reported to BA/stake holders • Produce design documents where ever necessary • Work closely with vendor resources to meet development deadlines in case of larger projects • Take respective ownership as an individual contributor throughout the project lifecycle • Take respective ownership of preparation of release plan • Involve in Proof of concept activities and provide best possible solution to customer’s/stake holders • Ongoing involvement in continuous improvement of toolset Follow continuous improvement best practices by identifying and diagnosing improvement opportunities Essential Skills/Basic Qualifications: Business Knowledge: Has good general knowledge with some detailed knowledge of products/functions outside of day to day area supported: • Can engage with stakeholders at all levels of the organisation from all relevant business areas • Demonstrates a good end to end understanding of the systems processing for the business area & relationships Exposure to the follow key modules in ServiceNow is required: • Incident/Problem/Change • CMDB & Asset • Discovery • Integration hub (Preferable, not essential) • Knowledge • Service (Request) Catalog Demonstrable experience in following Technical concepts of ServiceNow is MUST • ServiceNow web services and APIs • Expert in JavaScript • Workflow Configuration • Working knowledge of relational databases • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) • Coding best practices and ServiceNow recommendation Desirable skills/Preferred Qualifications: • Working experience in ServiceNow Discovery (Preferable, not essential) • Ability to interface and develop with Java/J2EE backend technologies • Working knowledge of Active Directory, LDAP, SSO • Working knowledge of web applications, networks, protocols and email (SMTP, POP3) The following Certifications are an added advantage. • Certified System Administrator • Certified Application Developer • Certified Implementation Specialist • ITIL v4 If JD is matching to your profile kindly share below details and updated resume on GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM Total Exp – Relevant Exp – Notice Period – Current CTC – Expected CTC – Current Company - Having all previous companies documents Offer Letter/Reliving letter/PF/Experience letter – Y/N Available for interview pls mention time - Ok with 24*7 Rotational shifts – Y/N PAN Number - Thanks & Regards, Gayatri Gupta GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM

Educational Bachelor of Engineering,Master Of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM

Educational Bachelor of Engineering,BCA,BTech,MCA,MSc,MTech Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNoaw-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow

Key Skills: Service Now, itsm. Roles and Responsibilities: Develop, configure, and customize ServiceNow applications and services. Design and implement solutions using both coded applications and no-code (Citizen Development) approaches within the ServiceNow platform. Build and maintain custom applications using ServiceNow App Engine and Studio. Ensure technical design and implementation are aligned with business requirements and ServiceNow best practices. Collaborate with cross-functional teams to gather requirements, propose solutions, and deliver high-quality outcomes. Develop integration interfaces between ServiceNow and other enterprise systems. Troubleshoot and resolve technical issues and support platform upgrades. Create technical documentation, solution designs, and implementation guides. Participate in client interviews, technical discussions, and provide status updates as required. Experience Requirement: 8+ years of overall IT experience, with a strong background in ServiceNow development. Hands-on experience in both coded applications and low/no-code development within ServiceNow. Proven expertise in building and maintaining custom ServiceNow applications and modules. Experience with workflows, client scripts, business rules, and integrations using REST/SOAP APIs. Strong understanding of ServiceNow platform architecture and best practices. Ability to work in a hybrid environment with at least part of the week spent onsite. Prior experience working with global teams and managing stakeholder expectations is a plus. Education: Any Graduation.

Role & responsibilities We are looking for a candidate for the role ServiceNow Developer, Hyderabad location. Implement ServiceNow platform capabilities specifically the ITAM, ITSM and ITOM modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations. Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer. Identify potential problem” areas within customer ServiceNow environments and provide advice on problem resolution. Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform. The Senior ServiceNow Developer will complete all work within agreed timescales and KPI’s. See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM. Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations. Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning. Learn and follow the ITAM department standards to ensure all projects are conducted professionally, ethically, and in a manner consistent with SHI quality standards. Qualifications Bachelor's Degree or relevant work experience required Minimum 5 years holding a position configuring and customizing ServiceNow projects Minimum of 5 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.) Experience implementing, configuring, and customizing ServiceNow including experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.). Detailed knowledge of ITIL methodologies, JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog). Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0) Preferred candidate profile

Role & responsibilities The role requires expertise in ServiceNow scripting, integration, and configuration to ensure the platform meets the organizations needs. Responsibilities: • Implement CSM OR ITOM OR CMDB OR HRSD OR FSM OR ITSM solutions using industry best practices within the ServiceNow platform. • Develop and customize ServiceNow applications, workflows, and scripts, including Business Rules, Script Includes, Fix Scripts, etc. • Create and configure Service Portal and widgets. • Integrate ServiceNow with other systems using REST and SOAP-based integrations, and create scripted REST and SOAP APIs. • Implement ServiceNow projects in a Domain-separated instance. • Implement ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases. • Develop custom applications within ServiceNow. Preferred candidate profile Hands on experience in Servicenow with any of the below modules. CSM, ITOM, CMDB, HRSD, FSM

Senior ServiceNow Developer (4+ YOE) - ITSM, ITOM Location: Bangalore / Pune (Hybrid) Experience: 4+ Years (Min. 1 Year in ITSM & ITOM) Certifications (Mandatory): CSA, CAD, CIS Role Summary: We're seeking a highly skilled Senior ServiceNow Developer to design, develop, and implement robust ServiceNow solutions, with a strong focus on ITSM and ITOM modules. You'll be a key player in our hybrid team, driving cutting-edge projects for global clients. Key Responsibilities: Design, develop, and implement complex ServiceNow solutions across ITSM (Incident, Problem, Change, Service Catalog, CMDB) and ITOM (Discovery, Event Management, Service Mapping). Develop custom applications, workflows, UI Policies, Business Rules, Client Scripts, Script Includes, and UI Actions. Perform advanced scripting using JavaScript, Glide Scripting, HTML, CSS . Design and implement integrations with third-party systems using REST/SOAP APIs and Integration Hub . Conduct thorough testing, debugging, and performance optimization. Provide technical leadership and mentorship to junior developers. Collaborate with stakeholders to translate business requirements into technical solutions. Participate in all SDLC phases within an Agile/Scrum framework. Ensure adherence to ServiceNow best practices and security guidelines. Required Skills & Qualifications: Bachelor's degree in CS, IT, or related field. 4+ years hands-on ServiceNow development experience. 1+ year hands-on experience with ServiceNow ITSM and ITOM modules. Mandatory Certifications: CSA, CAD, CIS (in at least one key module). Strong proficiency in JavaScript, HTML, CSS, and Glide Scripting. Extensive experience with ServiceNow APIs and integration. In-depth knowledge of ITIL processes. Excellent problem-solving and communication skills. Ability to work independently and collaboratively in a dynamic environment. Why Join [Company Name]? Work on challenging, impactful projects. Collaborative and supportive team. Continuous learning and growth. Competitive salary and benefits. Flexible hybrid work model. Apply Now: send it to sandeep@nexusprofessionals.in

Hands-on and strong technical knowledge of ServiceNow platform, including development and customization, DevOps, Data Import, Application Security, ClientServer technology, Networking Systems, High Availability, Disaster Recovery Concepts, Application Integration, Middleware Concepts, Application development of agile and waterfall methodologies. Functional knowledge of database operations, networking/firewall/security, Data Center Operations, Backup & Storage Management, email platform and application programming. Hands-on technical delivery of ServiceNow solutions from design and solid development experience to testing and implementation. Lead technical consulting efforts for ServiceNow implementation and customization projects, ensuring on-time delivery of high-quality solutions Collaborate with business and technical stakeholders to understand requirements and provide guidance on best practices Design and develop technical solutions based on business requirements, ensuring adherence to industry standards and best practices Provide technical mentorship and guidance to junior consultants and other team members Build integrations between ServiceNow and other enterprise systems Provide subject matter expertise on ServiceNow to clients and other stakeholders Ensure proper code management and version control practices are followed Participate in code reviews and ensure code quality Troubleshoot technical issues and provide timely resolutions Lead technical training sessions for clients and other stakeholders Build high and low level design for the Solutions Prepare and present customer demos Ability to lead all major sprint ceremonies Role & responsibilities Preferred candidate profile

Service Now Developer --> --> Location, Designation --> LocationGurugram DesignationService Now Developer Experience6- 12 Years Tasks and responsibility Technical Expert and Go-To person for the ServiceNow Development along the Out of the Box implementations Supporting the ServiceNow Consulting processes for business processes Managing RUNand CHANGE operations Work with local and global ServiceNow development team for providing platform solutions, e.g. ITSM, ITOM, SPM, SAM, UX, etc. Design, develop and own technical solutions on the ServiceNow platform Ensure out of the box compatibility, robust code, security guideline compliance, development standards and corporate guidelines Interact with the business and involved stakeholders Operate and support implemented solutions Work in Agile way and translate requirements into working solution. Technical Skills Good working experience on ServiceNow development topics as business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, Flow Designer, Scoped Applications and Performance Analytics, etc. Demonstratable experience with database design schemas and data modeling Good working knowledge of Project Portfolio Management (PPM ) / Strategic Portfolio management (SPM), Software Asset Management (SAM) and CSDM / CMDB implementation and reconciliation processes Working knowledge of web technologies like JavaScript, HTML, CSS, AJAX, XML Good knowledge of ITIL processes Proven track record with an Architectural know how Excellent enterprise grade ServiceNow know-how Used to work in agile worlds and in agile projects. Education and Certificates Computer/Electronics Engineering (BTech/MTech) or Graduation (BCA/MCA) Certified System Administrator (CSA) is a must Certified Application Developer (CAD) is a must Trained on PPM. Certified Implementation Specialist Project Portfolio Management (CIM-PPM) is add on. ITIL Foundation and/or Prince2 Foundation certified is desirable. ServiceNow certification(s) (e.g., Certified ServiceNow Administrator, Certified ServiceNow Developer) is a plus. Experience required Overall6 - 8 Years Relevant5-6 years. Soft skills required Strong service orientation Good communication skills w.r.t. common international communication language as English Ability to think out of the box and follow the big picture Used to critically discuss solution cross functional and cross regional Solution-oriented and structured way of working Independent, responsible way of working Intercultural experience, especially Germany Feel Free To Contact Us...!!! Submit