1889 Itom Jobs - Page 6

Experience : Minimum 6+ years of relevant experience. We are seeking a skilled ServiceNow Consultant with expertise in any of the modules like IT Business Management (ITBM), IT Asset Management (ITAM), HR Service Delivery (HRSD), and Strategic Portfolio Management (SPM). The ideal candidate will be responsible for designing, implementing, and optimizing ServiceNow solutions to enhance business processes and drive operational efficiency. Key Responsibilities :- Configure and customize ServiceNow modules, ensuring alignment with business objectives.- Lead workshops to gather and analyze business requirements.- Design and develop workflows, automation, and integrations with third-party tools.- ...

Position Purpose Role is to work on Projects, Enhancements and Defects on ServiceNow framework. Must have experience on ServiceNow ITSM area. Responsibilities Direct Responsibilities Automate and support an expanding and maturing ServiceNow environment. Working knowledge of Incident, Problem, Service Request, Change, Knowledge, Service Portal, and CMDB. Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow. Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting. Analyzes the User Requirements provided by the Product Owners or BAs, challe...

VIRTUAL DRIVE -30/10/25 & 31/10/25 Job Description: ServiceNow GRC Developer Must-Have- 3+ years in ServiceNow GRC development; multiple module expertise (IRM, TPRM, Procurement), Proficiency in JavaScript, Glide, Jelly, AJAX, XML, JSON, HTML, and CSS, Experience with ServiceNow development tools: Now Create, Now Assist, Flow Designer, Integration Hub, MID Server strong technical expertise in implementation of various audit requirements like SOX, GDPR, ISO, SOC & PCI Good to have: Sound understanding of GRC frameworks, audit principles, risk modelling and business continuity planning Strong exposure to Agile/Scrum methodologies, documentation, UAT, and release management Certification Requir...

Job Responsibilities Module with ITSM, Custom application, integration, Service Portal, CSM are the recommended. Work as part of an agile team developing, designing, and implementing new application modules, workflows, and catalog requests Build custom applications in ServiceNow by defining data tables, user interface and adding business logic Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, Contract management, Resource management, ITFM CMDB, Asset Management, Change Management, Custom Development, etc. Integration with 3rd party application, working experience in scripted REST API, SOAP etc. Must have worked on ServiceNow version upgrade. Experie...

About the Role We are seeking an expert-level ServiceNow CMDB Consultant to lead the design, implementation, and optimization of our Configuration Management Database (CMDB) within the ServiceNow platform. The ideal candidate will have a deep understanding of CMDB architecture, discovery tools, service mapping, and ITIL processes , along with proven experience in process governance, data accuracy, and automation. Key Responsibilities Design, implement, and manage CMDB architecture aligned with ITIL best practices. Lead end-to-end CMDB strategy , including Discovery, Service Mapping, Integrations, and Data Normalization . Define and enforce Configuration Item (CI) classification, relationship...

As a ServiceNow Lead at IZT, your role will involve designing, developing, and implementing robust solutions on the ServiceNow platform across various modules. You will collaborate with cross-functional teams to gather and translate business requirements into scalable technical solutions. Customizing and configuring ServiceNow applications, including ITSM, SPM, CSM, HRSD, and ITOM, will be a key responsibility. Additionally, you will develop and manage integrations with third-party tools and systems using IntegrationHub Spokes and Scripted REST APIs. Acting as a technical consultant, you will own the end-to-end delivery of ServiceNow solutions, ensuring alignment with business goals. Your ex...

As a ServiceNow Manager at EY, you will be part of the EY GDS-ServiceNow team, working to solve client problems using the ServiceNow platform. You will have the opportunity to work with a high-quality team and contribute to building innovative products that address client needs. **Key Responsibilities:** - Perform Configuration/Customization of the ServiceNow system, including creating workflows - Build service request fulfillment workflows based on customer requirements using workflows, UI actions, client scripts, business rules, etc. - Utilize scripting tools and ServiceNow functionality to automate routine tasks - Conduct integrations and process automation using Orchestration, Web Servic...

Seeking a ServiceNow Product Owner/BA with 9–15 yrs exp in Telecom B2B. Must have ServiceNow (ITSM/ITOM/TMT/OMT), Agile/CSPO skills, and experience with global stakeholders, ideally in Europe For more information Contact diksha@genesishrservices.in

Role & responsibilities Mandate Certifications : CSA, CAD, CIS-(ITSM ITOM ITAM HAM/SAM DISCOVERY) [2 or more], and ITIL Foundation Advisory & Strategic Consulting - Lead client engagements to assess current ServiceNow capabilities and define future-state process and platform strategies. - Develop platform roadmaps aligned with business goals and technical priorities. - Conduct business value assessments and recommend adoption strategies across ITSM, ITOM, ITAM. ITAM - Software Asset Management / Hardware Asset Management ITOM Discovery, Event Management, Service Mapping - Design and implement governance models, KPIs, and process improvement frameworks. - Facilitate client workshops to gather...

Responsibilities: * Should posses technical servicenow knowlegde and work exp * Lead CMDB integrations and ITAM processes * Ensure compliance with Ui Policy and Service Catalog. * Manage software and hardware assets using Servicenow ITSM Work from home

A ServiceNow Associate Technical Architect JD involves designing and implementing ServiceNow solutions, providing technical leadership, and ensuring alignment with business needs. Key responsibilities include creating high-level designs, leading development for modules like ITSM(NLU GenAI, Now Assist LLM), ITOM (Visibility and Event Management, Performance Analytics, Operation Intelligent, RCA), CSM, SPM (Satragic Portfolio Management), ITAM, CMDB( Discovery, AI performance Insight, Service Mapping), customizing the platform, conducting testing, and mentoring other team members. This role bridges business objectives with technical execution, requiring expertise in platform capabilities, scri...

Role & responsibilities Advanced experience with ServiceNow implementations with 4-8 years of Experience in ServiceNow Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.) System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Nice to have ServiceNow customer implementation of FSM Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application Experience with extending the ServiceNow schema to custom applications Exposure to ServiceNow platform cap...

We are seeking expressions of interest from experienced professionals to join our team as a ServiceNow Developer or Consultant. In this position, you will play a key role in implementing, configuring, and maintaining the ServiceNow platform, driving business process automation, and delivering seamless IT services management solutions to improve efficiency across various business functions. Key Responsibilities: 1. Participate in the full ServiceNow implementation lifecycle, including requirement gathering, solution design, configuration, testing, and deployment. 2. Design and configure ServiceNow modules such as ITSM (Incident, Problem, Change Management), ITOM, HRSD, and others based on bus...

Your key responsibilities Performs Configuration/Customization of the ServiceNow system, including creation workflows Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc Uses scripting tools and Service Now functionality to automate rote tasks Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc. Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation Load, manipulate...

Roles and Responsibilities Design, implement, and maintain ServiceNow platform solutions for clients across various industries. Collaborate with cross-functional teams to identify business requirements and develop technical solutions using ServiceNow's IT Service Management (ITSM) module. Develop and maintain CMDB, ITSM, ITOM, CSA, CIS configurations on the ServiceNow platform. Provide expert-level support for incident management processes within an organization. Ensure compliance with industry standards such as ITIL through effective implementation of best practices. Desired Candidate Profile 10-15 years of experience in IT Services & Consulting with a focus on ServiceNow Platform Architect...

Job Title: ServiceNow ITOM (IT Operations Management) Specialist Experience: 4+ Years Location: Hybrid PAN India Type: Functionaltechnical role. Moderate scripting knowledge helpful, not mandatory. Key Responsibilities: I mplement and manage ServiceNow ITOM modules: Discovery, Service Mapping, Event Management, Orchestration, Cloud Management. Maintain CMDB integrity and ensure accurate CI relationships. Integrate monitoring tools (SolarWinds, SCOM, Nagios, etc.) with ServiceNow. Automate incident creation from events and alerts. Support operational visibility, dependency mapping, and root cause analysis. Collaborate with ITSM, ITAM, and infrastructure teams. Create dashboards and reports fo...

Job Summary A ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform to meet business requirements. Here are the key responsibilities and skills required for this role: Key Responsibilities: Customizing ServiceNow Applications modifying the user interface, workflows, and functionalities to align with business needs Developing and Implementing Solutions designing solution architecture, coding, testing, deploying, and providing documentation Troubleshooting and Support Fixing bugs, providing technical support, and enhancing application performance Integration and Automation integrating ServiceNow with other systems via APIs, web ser...

Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. Responsibilities Direct Responsibilities Responsible for setting up Risk IT Cyber solutions on the ServiceNow platform. Example of Modules: IRM (Integrated Risk Management, SecOps (Security Incidents), CMDB, Entities Mgmt., Controls, Audit Management Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting Analyzes the User...

The ServiceNow ITSM Developer will provide technical development understanding of the ServiceNow ITOM space. Provide insight for developing solutions for the maintenance and continuation of ITOM processes. This position requires working with ServiceNow Teams to determine technical business requirements, developing solutions, testing, and deploying product enhancements that are both configurable to the out of the box product and customized. Candidate will interact with internal technical and non-technical teams and must have outstanding technical capabilities in ServiceNow ITOM space, specifically Discovery and Service Mapping. Candidate should have an understanding of Hardware Asset Manageme...

Role Responsibilities: The ServiceNow Manager is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support/development. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, K...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

Role & responsibilities Top 3 skills : - ITSM Incident , Problem , Change - ITAM - Hardware Asset Management / Software Asset Management - ITOM Discovery , Service Mapping , Event Management Mandatory Certifications Required: CSA, CAD and at least 1 CIS-(any) Preferred Certification : ITIL v4 About the Role: We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform. Key Responsibilities: Lead the design, development, and deployment of ServiceNow solu...

You are applying for the position of ServiceNow Technical Architect at NTT DATA in Bangalore, Karnataka, India. As a ServiceNow Technical Architect, your main responsibility will be designing and implementing complex ServiceNow solutions focusing on scalability, best practices, and architecture. You will lead technical design discussions, guide junior developers, and ensure adherence to ServiceNow development standards. Key Responsibilities: - Architect, develop, and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM. - Lead complex scripting, automation, and custom application development. - Define and enforce coding standards, security best practices, and governance framewor...