588 Itom Jobs - Page 23

Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 5 Days Ago job requisition idREQ334707 Responsibilities Work with JLLs global Enterprise Process Owners to translate business requirements into technical requirements Lead requirements analysis, document, and develop Integrate ServiceNow with other tools such as Workday, AD, Okta, Office 365 Work at least 50% of the time during Central Standard Time (GMT -6) Work independently, yet initiate communication to get answers Sounds like you? To apply you need to be: Experience & Education 1 to 2 years of ServiceNow development experience. Bachelors degree in Computer Science ITIL certification preferred Experience with ITSM, ITOM. HR and others a plus. ServiceNow certification (Certified Application Developer) is a plus Technical Skills & Competencies The candidate will understand ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow. This includes, but is not limited to, incident, request, change, problem,knowledge, SLA, configuration, asset, portal, service catalog, and reporting, including Performance Analytics. System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong written and verbal communication skills (English) Strong analytical and problem-solving skills Experience presenting and conducting demos with stakeholders Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system Experience in with scripting languagesJavaScript, Python, Perl, Unix Shell, Windows Shell) Experience with relational databases (e.g. MySQL, Oracle) Ability to present technical information in a way that non-technical staff will understand What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in a fully entrepreneurial and inclusive work environment. If you harbour passion for learning and adapting new technologies, JLL will continuously provide you with platforms to enrich your technical domains. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Its no surprise that JLL has been recognized by the Ethisphere Institute as one of the 2019 Worlds Most Ethical Companies for the 12th consecutive year. Apply today! Location On-site Bengaluru, KA Scheduled Weekly Hours: 40 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Join a global corporate services leader supporting a premier portfolio of businesses across industries. We are looking for a skilled ServiceNow Developer to help shape, support, and scale our enterprise ServiceNow platform. If you're passionate about building smarter workflows and enabling digital transformation we want to hear from you! What Youll Do: Develop, configure, and customize the ServiceNow platform including workflows, integrations, UI/UX portals, and automation scripts. Implement ITSM, ITOM, Discovery, Asset Management, and Service Catalog solutions. Collaborate across regions (Asia Pacific, Europe, North America) and teams (Cloud, Data, Cyber, and Business stakeholders). Drive continuous improvement and operational excellence. What You Bring: 4+ years of hands-on ServiceNow development and configuration experience. Proficiency in scripting (JavaScript, Glide API) and ServiceNow automation/integrations. Exposure to modules like ITSM, ITOM, CSM, and Portal Design. Strong communication skills and ability to work in cross-functional teams. Bonus: ServiceNow Certified Application Developer, Azure or other cloud experience, custom app integration knowledge. Why Join Us? Work with a high-impact, values-driven team Be part of a global tech-forward environment Opportunities to innovate and grow your career. Reach us: If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at isha.joshi@crescendogroup.in Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search, and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB, GRC, HRSD, ITOM module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and. CIS-ITSM Certifications

About the Role : A NASDAQ-listed international enterprise with a focus on both services and products for the Internet is looking for an API Developer. Job Responsibilities : - Evaluate, train, and enhance foundational LLM models for ServiceNow scripting languages, focusing on improving co-pilot features for accurate and context-aware automation support. - Conduct regular evaluations and feedback loops to refine LLM-based integrations, ensuring alignment with business objectives. - Fine-tune models using techniques such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF) to optimize ServiceNow's scripting capabilities, including JavaScript, GlideScript, and advanced querying techniques like GlideQuery and Dot-walking. - Develop and implement automated processes using ServiceNow's scripting languages (JavaScript, GlideScript, etc.), leveraging advanced techniques for data manipulation and workflow automation. - Optimize existing scripts and workflows to enhance performance, reliability, and scalability within the ServiceNow platform. - This is not a ServiceNow admin job, but a LLM trainer job in the context of ServiceNow development with a focus on ServiceNow scripting Job Requirements : Tech Skills : - Minimum of 3-5 years of hands-on experience with ServiceNow, specifically in developing and implementing custom integrations and applications using ServiceNow APIs. - Strong experience on at least one module other than ITSM like HRSD/ITOM/CSM/ITAM/FSM etc. - Any module specific CIS certification will be preferred. - Experience in creating and modifying ServiceNow based technical requirementsStrong proficiency in JavaScript and GlideScript, with expertise in advanced querying techniques like GlideQuery and Dot-walking. - ServiceNow certifications, such as ServiceNow Certified Application Developer (CAD), are highly desirable. Soft Skills : - Strong problem-solving skills with meticulous attention to detail. - Excellent communication and collaboration abilities, capable of working effectively in a fast-paced, agile development environment. - Strong analytical and critical thinking skills to evaluate and improve scripting solutions based on performance metrics and business needs. Search Guidance Number of Position : 10 Mandatory Skills : 3+JavaScript, 3+Glide Script, 3+ ServiceNow APIs Total Years Of exp : 3-5 years ServiceNow, specifically with ServiceNow APIs Opportunity : Full Time, 8 hours (4 Hours overlap with PST) Notice Period : Immediate

We are hiring for ServiceNow Developer with Leading Product Based Co in Gurugram. Exp - 8+ Years Location - Gurugram Work Mode - Hybrid Responsibilities - Minimum of 6+ years of ServiceNow development experience, including custom application development and system integrations. Expertise in ServiceNow modules such as CORE, ITSM, ITOM, ITAM, HRSD, SPM, CSM, or LSD. Strong hands-on experience with JavaScript, AngularJS, Glide API, and ServiceNow scripting (Client/Server scripts, Business Rules, UI Actions, etc.). Familiarity with REST/SOAP APIs, web services, and working knowledge of integration protocols. Demonstratable experience with database design schemas and data modeling Demonstratable experience with designing and writing efficient, integrative and reusable code ServiceNow ServiceNow Expert System Administrator, Expert Application Developer and minimum one additional major certification in one of the following: ITSM, ITOM, ITAM, HRSD, SPM, CSM, or LSD. If interested, please share your resume at harjeet@beanhr.com

Role & responsibilities Description: We are looking for Service now ITOM developer With below Skills. Required Skills: - Minimum of 7+ years of hands-on experience with ServiceNow development and administration. - Proficient in creating and managing ServiceNow workflows, business rules, UI actions, client scripts, and notifications. - Experience with ServiceNow modules such as Incident Management, Change Management, Problem Management, Service Catalogue, and Knowledge Management. - ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, ControlM, OEM. - Orchestration to automate workflows. - Knowledge of scripting languages like JavaScript, HTML, and CSS. - Proficiency in integrating ServiceNow with other monitoring, incident management, and IT operations tools using REST APIs, SOAP APIs, webhooks, and other methods to pull data from external systems into ServiceNow. - Experience integrating third-party monitoring tools like Grafana, Prometheus, Splunk, etc., with ServiceNows Event Management to automate incident creation. - Strong experience in configuring and maintaining ServiceNow integrations with other platforms. - Strong troubleshooting and problem-solving skills. - Excellent verbal and written communication skills. Preferred Skills: - ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD). - Experience with ServiceNow integration and REST API. - Knowledge of Agile methodologies. - Knowledge of advanced reporting capabilities in ServiceNow.

ServiceNow Consultant-JD Technical Requirements- Primary skills: Tools->Service Now->ServiceNow-ITOM 5+ years on ServiceNow platform, preferably in global implementation projects. IT Operations Management and CMDB Processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, AIOps, Cloud Management, Orchestration). JavaScript, HTML, CSS, and other web technologies. WMI, SSH, SNMP, PowerShell, REST, SOAP, JavaScript. Experience integrating tools to federate data into CMDB. IT Asset Management Lifecycle processes (hardware and software). Interpersonal skills, including collaboration, communication, relationship building, and negotiation. Windows and Unix administration skills. Network concepts (routers, switches, firewalls, NAT, load balancing) and storage. XML, JSON/script language, database concepts. Discuss credentials, install products, troubleshoot permission issues and network connectivity with engineers. Cloud environments like AWS, Azure, etc. Ability to work independently and as part of a team. Problem-solving, analytical, and communication skills. ServiceNow Certified Implementation Specialist in Event Management. ServiceNow Certified Implementation Specialist in Service Mapping. ServiceNow Certified Implementation Specialist in Discovery. ServiceNow Certified Implementation Specialist in Cloud Provisioning and Governance. Up-to-date knowledge of ServiceNow versions, product features, release, and end-of-life details. Scripting capabilities such as JavaScript, Jelly, SQL. Web and Application Servers, Load Balancers, Databases, Cloud (AWS, Azure, etc.), Virtualisation (WebSphere, MQ, IIS, Apache, VMware). Additional information Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability. Good knowledge on software configuration management systems. Awareness of latest technologies and Industry trends. Logical thinking and problem-solving skills along with an ability to collaborate. Understanding of the financial processes for various types of projects and the various pricing models available. Ability to assess the current processes, identify improvement areas and suggest the technology solutions. One or two industry domain knowledge. Client Interfacing skills. Project and Team management.

Must to Have Skills Expertise in ServiceNow Platform and Development. Expertise in CMDB and Service Mapping, APM Proficient in Discovery Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical Experience working in cross-functional teams and collaborating with various IT and business stakeholders. Ability to manage multiple tasks simultaneously, with strong organizational skills and attention to detail. Some of the CMDB and Service Mapping implementation responsibilities to include: Discovery and Data Collection Service Maps Creation Dependency Mapping and Analysis CMDB Dashboard Health and De-duplication Working Mode Hybrid Shift 7 PM To 4 AM Interested applicants may email their resumes to pooja@agreeya.com.

Role & responsibilities Bachelors Degree in Information Technology or relevant field, required; or additional working experience in lieu. Minimum four (4) years of experience supporting implementation, administration, configuration, and development on the ServiceNow platform in a medium or large enterprise organization, required. ServiceNow architecture and implementation experience, required. ServiceNow Certified System Administrator or ServiceNow Certified Application Developer, a plus. ITIL v3 Foundations Certification, a plus.

looking for service now developer ,in Itam or itom or csm or GRC irm don't apply if you have exp in itsm or sdlc

Location- Pan India Roles & Responsibilities: - Design and develop ServiceNow IT Service Management applications to meet business process and application requirements. - Collaborate with cross-functional teams to ensure successful cloud migration and implementation projects. - Assist in defining requirements and designing applications to meet business process and application requirements. - Provide technical expertise and guidance to team members and stakeholders on ServiceNow IT Service Management applications. - Ensure the quality and integrity of ServiceNow IT Service Management applications through testing and debugging.Role & responsibilities

1. Solution Design 2. Configuration and Customization: 3. Integration: 4. Workflow Automation:

JD for Service Now HRSD Solution Architect : 1. Key Responsibilities: 2. Platform Configuration: Set up new functionalities related to HR case management, knowledge management, dashboards, and employee journey workflows. 3. Data Migration: Migrate data from existing HR platforms (e.g., Salesforce) to ServiceNow. 4. Integration: Build integrations between ServiceNow and other platforms such as Workday, Oracle, and various learning management systems. 5. Security Maintenance: Ensure the security and access controls of the platform. 6. Roadmap Management: Own and manage the ongoing ServiceNow HR Service Delivery product roadmaps and architecture. 7. Collaboration: Work closely with HR leaders and other stakeholders to design solutions that meet enterprise needs. 8. Mentorship: Mentor less experienced team members and contribute to the overall development of the organization. Qualifications: 1. Certification: ServiceNow HR Service Delivery (HRSD) certification and/or previous experience implementing HRSD solutions. 2. Experience: Minimum of Ten years of related work experience, with at least 6-7 years in a technology architect role. 3. Technical Skills: Hands-on experience with ITIL process implementation, HR table structure, application scoping, and modern programming languages

Job Title: ServiceNow Practice Lead / Delivery Lead Location: Hyderabad, India (5 days WFO) Experience: 10+ years Employment Type: Full-time Industry: IT Services / Digital Transformation Role Overview: The ServiceNow Practice Lead / Delivery Lead is responsible for leading the strategic direction, implementation, and delivery of ServiceNow solutions. This role demands a blend of technical expertise, leadership acumen, and business development skills to drive digital transformation initiatives and ensure client satisfaction Key Responsibilities: Strategic Leadership: Define and execute the ServiceNow practice strategy, aligning with organizational goals and market trends. Project Oversight: Lead end-to-end ServiceNow implementations, ensuring projects are delivered on time, within scope, and budget. Team Management: Build, mentor, and manage a high-performing team of ServiceNow professionals, fostering a culture of excellence and continuous learning. Client Engagement: Act as the primary point of contact for clients, understanding their needs, and providing tailored ServiceNow solutions. Solution Architecture: Design scalable and sustainable ServiceNow architectures, ensuring integration with existing systems and alignment with best practices. Pre-Sales Support: Collaborate with sales teams to develop proposals, conduct product demonstrations, and contribute to business development activities. Quality Assurance: Establish and enforce governance frameworks, ensuring the quality and consistency of ServiceNow deliverables. Continuous Improvement: Stay abreast of the latest ServiceNow features and industry trends, integrating innovative solutions to enhance service offerings. Required Qualifications: Experience: Minimum of 10 years in IT consulting with at least 5 years specializing in ServiceNow solutions. Technical Proficiency: Deep expertise in ServiceNow modules such as ITSM, ITOM, SecOps, HRSD, and GRC. Leadership Skills: Proven experience in leading cross-functional teams and managing large-scale ServiceNow projects. Certifications: ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in relevant modules. Communication: Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels. Project Management: Strong understanding of project management methodologies, with certifications like PMP or ITIL being advantageous. Business Acumen: Ability to identify business opportunities, develop client relationships, and contribute to practice growth. Preferred Qualifications: Advanced Certifications: ServiceNow Certified Application Developer (CAD) or other advanced certifications. Industry Experience: Experience working in sectors like federal services, healthcare, or finance. Global Exposure: Experience in managing global teams and delivering projects across different geographies. Key Competencies: Strategic Thinking: Ability to envision long-term market trends and align the ServiceNow practice accordingly. Problem-Solving: Strong analytical skills to address complex business challenges with innovative solutions. Collaboration: Foster a collaborative environment, working seamlessly with internal teams and external partners. Adaptability: Stay flexible and adapt to changing client needs and technological advancements. Application Process: Interested candidates are encouraged to submit their resume, highlighting relevant experience and certifications. Shortlisted candidates will be contacted for further discussions. This role offers an exciting opportunity to lead and shape the ServiceNow practice within a dynamic organization, driving innovation and delivering impactful solutions to clients. Share your updated resume to smokkapati@vsoftconsulting.com

The Role We are seeking a Site Reliability Engineer (SRE) to join our dynamic team responsible for the operational management of critical applications. This role involves leveraging tools like Dynatrace, Splunk for monitoring to ensure system reliability, performance, and scalability. The ideal candidate will have a strong background in SRE practices, automation, and a passion for improving system operations. Key Responsibilities Application Reliability: Ensure the reliability, availability, and performance of over 100 applications through proactive monitoring and incident management. Monitoring & Observability: Implement and maintain observability solutions using Dynatrace, creating dashboards and alerts to monitor system health and performance. IT Operations Management: Utilize ServiceNow ITOM for configuration management, incident response, and change management processes. Automation & Tooling: Develop automation scripts and tools to reduce manual tasks, improve deployment processes, and enhance system scalability. Incident Management: Lead the response to system incidents, perform root cause analysis, and implement preventive measures to avoid recurrence. Collaboration: Work closely with development, QA, and infrastructure teams to integrate reliability into the software development lifecycle. Capacity Planning: Analyze system performance data to forecast capacity needs and ensure systems can handle future growth. Key Requirements Experience: 5+ years in Site Reliability Engineering, DevOps, or related roles within large-scale enterprise environments. Technical Skills: Proficiency in monitoring tools like Dynatrace, ITOM platforms like ServiceNow, and scripting languages such as Python or Bash. Automation: Experience with infrastructure-as-code tools (e.g., Terraform, Ansible) and CI/CD pipelines. Operating Systems: Strong knowledge of Linux/Unix systems and networking fundamentals. Experience with Container Orchestration including Kubernetes and Docker Design and own Technical Solutions for broad or complex requirements with insightful and strategic approaches Prior experience deploying Cloud Services, Monitoring, Alerting, and Handling Escalations Experience supporting a High-Availability applications including SaaS environment. Charting new DevOps practices and a well-defined roadmap. Problem-Solving: Demonstrated ability to troubleshoot complex system issues and implement effective solutions. Communication: Excellent verbal and written communication skills, with the ability to collaborate across teams. Preferred Qualifications Certifications: Relevant certifications in SRE, DevOps, or cloud platforms (e.g., AWS, Azure, GCP). Cloud Experience: Familiarity with cloud-native architectures and services. Agile Methodologies: Experience working in Agile/Scrum environments. Why Join Us? Innovative Environment: Be part of a team that embraces innovation and continuous improvement. Career Growth: Opportunities for professional development and career advancement. Flexible Work: Hybrid work model supporting work-life balance. Impact: Play a crucial role in maintaining the reliability of services that impact millions of customers.

Overview ServiceNow Lead Engineer Technology Lead Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer, Widgets Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB, OMT, Flow Designer) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

Overview Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :6 to 10 yrs Work Location :Bangalore/Pune/Hyderabad/Delhi Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :6 to 10 yrs Work Location :Bangalore/Pune/Hyderabad/Delhi Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :5 to 8 yrs Work Location :Pune/Hyderbad/Chennai/Bangalore Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 6 yrs Work Location :Bangalore Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com