515 Itom Jobs - Page 18

ServiceNow Architect with 14-15 years,Architect, design,Lead ServiceNow strategy,Customize and configure ServiceNow modules,technical leadership in ServiceNow development,Drive automation and process optimization,resolve complex technical issues

Key Responsibilities: [1, 2] Application Development: Develop and maintain ServiceNow applications and workflows using the App Engine platform. Business Requirement Analysis: Collaborate with stakeholders to understand business needs and translate them into technical solutions. Workflow Design: Design and implement efficient workflows and processes within ServiceNow. Scripting and Automation: Utilize scripting tools and ServiceNow functionality to automate tasks and processes. Testing and Quality Assurance: Conduct thorough testing and quality assurance to ensure the functionality and performance of applications. Troubleshooting and Support: Troubleshoot issues and provide technical support for ServiceNow applications. Documentation: Maintain clear and concise documentation for ServiceNow applications and workflows. Skills and Qualifications: ServiceNow Platform Knowledge: Strong understanding of the ServiceNow platform, its modules, and functionalities. Programming Skills: Proficiency in JavaScript and potentially other relevant programming languages. ITIL Framework Knowledge: Familiarity with ITIL frameworks and best practices. Problem-Solving Skills: Strong analytical and problem-solving skills to identify and resolve issues. Communication Skills: Ability to effectively communicate technical concepts to both technical and non-technical audiences. Experience: Relevant experience in software development, IT service management, or similar fields. Certifications: ServiceNow certifications (e.g., ServiceNow System Administrator, ServiceNow Developer) are often beneficial.

Role & responsibilities Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional Information Mandatory Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM or GRC ITAM Summary: As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: - Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow IT Operations Management. - Assist in defining requirements and designing applications to meet business process and application requirements. - Develop and maintain technical documentation related to application design and development. - Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow IT Operations Management. - Good To Have Skills: Experience in ServiceNow IT Service Management. - Strong understanding of ITIL processes and best practices. - Experience in designing and implementing ServiceNow workflows, forms, and reports. - Experience in integrating ServiceNow with other systems. - Experience in developing and maintaining technical documentation. Additional Information: - The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office. Bachelors Degree in Computer Science or IT or Engineering or related field Additional Information Mandatory Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM or GRC ITAM Preferred candidate profile Perks and benefits

PRINCIPAL RESPONSIBLITIES Candidate would be responsible for working on the migration of Base))) to the NOW CSM workflow management platform Handle multiple teams and be in a position to lead them technically Independently handle multiple stakeholders and ensure smooth running of the projecs Collaborating with cross functional teams to identify and prioritize business requirements Be the technical go to person for their team. Staying abreast of technology trends in NOW ensuring edge in knowledge Actively participate in architecture and design discussions for fulfilling the requirements coming from business teams. CRITICAL SKILLS REQUIRED Candidate should be strong in Core Java and should have practical exposure to OOPS. Candidate should have relevant exposure(at least 2+ years) to the relevant NOW platform through technical development involving scripting, worflows and integrations Candidate must have worked on the SQL Databases (Oracle, MySQL) and should have worked on writing queries and stored procedures. Good knowledge on F&A business processes and abundant experience in all phases of SDLC Good analytical skills for understanding migration techniques and aptitude for newer Business Solutions Candidate must have experience in using Web Services and should have decent exposure to XML and Related XML technology Good knowledge of integration techniques using API's Atleast 3+ years experience in handling teams of 15+ members Candidate must have excellent problem-solving and communication skills and should have played a part in the requiremnts gathering phase. Preferable skills Exposure to various reporting tools Certification on the NOW platform Location: Noida,Gurugram,Chennai,Hyderabad,Mumbai,Pune,Bengaluru,Kolkata

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Job Description 1. Executing end to end Process consulting projects based on ITIL V3/V4, ISO 20000 CMMI SVC models and frameworks 2. Strategize and Design Services 3. Lead and Manage Transition / Transformation programs 4. Design ITOM, Define Governance, DevOps, Agile / SAFe 5. Conducting process assessments and prepare gap analysis reports, Establishing Process Improvement Roadmaps, Process Definition with the help of Process 6. Requirement Specification Document, Piloting, Development and institutionalizing the new process 7. Drive Continuous Service Improvement programs using various methods and techniques 8. Define measurement framework for SLAKPIs 9. Facilitate integration of service management tools, processes and SLA KPIs 10. Perform process and SLA KPIs testing on service management tools 11. Timely reporting of the status on the assignments to clients and stakeholders 12. Conducting ITIL training programs at all levels and active involvement in development and maintenance of training course materials 13. Ownership of client engagements and quality deliverables Primary Skills 1. Experience in defining ITIL processes 2. Should have executed end to end consulting assignment which includes Service Design, Gap analysis, Process Definition, implementation road map and auditing 3. Knowledge on Application and infrastructure Maintenance lifecycle and Transition 4. Experience in working directly with clients 5. Excellent communication, interpersonal & presentation skills

Job Title: ServiceNow Senior Developer, AVP Role Description Analyze business requirements, design and implement solutions Configuring and customizing the ServiceNow platform Troubleshoot system performance issues Good understanding of ServiceNow Platform, Javascript, Client Scripts, Business Rules Good Problem solving abilities Independent and collaborative working abilities Your key responsibilities Configuring and customizing the ServiceNow platform Writing clean, efficient and maintainable code in ServiceNow Code Reviews and quality control checks Debugging and fixing technical issues ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM Developing ServiceNow ITSM/ITOM/ITAM/Discovery/IRM solutions on ServiceNow platform using an "Architecture first" principle Proven experience of delivering solution using ServiceNow development best practices Advanced analytical and problem solving experience, ability to multi-task and effectively manage priorities Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations Expected development experience in ServiceNow is minimum of 6 years Contributing unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution Should be able to guide and mentor other resources Your skills and experience The person required for the above position should have the following profile: 5-8 years of ServiceNow Implementation Experience ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM Proficiency with ServiceNow Development such as scripting, Flow designers (low code, no code) and integrations Experience working in Agile methodology such as Scrum and Kanban Excellent communication and collaboration skills

Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer, Widgets Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB, OMT, Flow Designer) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Architect and design ServiceNow ITSM, CSM, HRSD solutions Experience leading implementations of ServiceNow ITSM solutions Experience engaging with client stakeholders and customers to determine solution requirements and improvements Experience engaging with client executives to generate roadmaps and recommendations Experience creating roadmaps for technical offering growth and innovation Preferred technical and professional experience ServiceNow CAS, CAD, CIS-HRSD, CIS-CSM, CIS-ITSM Certified Understanding of other ServiceNow products Excellent customer relationship management skills

JR REQ ---ServiceNow Developer----4to8year---KOLKATA, HYDERABAD,Chenni---Mohan R -- TCS C2H ---900000

Role Description Analyze business requirements, design and implement solutions Configuring and customizing the ServiceNow platform Troubleshoot system performance issues Good understanding of ServiceNow Platform, Javascript, Client Scripts, Business Rules Good Problem solving abilities Independent and collaborative working abilities Your key responsibilities Configuring and customizing the ServiceNow platform Writing clean, efficient and maintainable code in ServiceNow Code Reviews and quality control checks Debugging and fixing technical issues ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM Developing ServiceNow ITSM/ITOM/ITAM/Discovery/IRM solutions on ServiceNow platform using an "Architecture first" principle Proven experience of delivering solution using ServiceNow development best practices Advanced analytical and problem solving experience, ability to multi-task and effectively manage priorities Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations Expected development experience in ServiceNow is minimum of 6 years Contributing unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution Should be able to guide and mentor other resources Your skills and experience The person required for the above position should have the following profile: 5-8 years of ServiceNow Implementation Experience ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM Proficiency with ServiceNow Development such as scripting, Flow designers (low code, no code) and integrations Experience working in Agile methodology such as Scrum and Kanban Excellent communication and collaboration skills

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, well encourage you to fulfill your potentialto be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, well provide everything you need to doyour best work and become the best you can be. About The Role : The ServiceNow developer specializing in the ITSM module will be responsible for designing ; developing; and maintaining features. The incumbent should have an advanced expertise in JavaScript programming The ability to create reports; dashboards; including Performance Analytics and prepare package and component deliveries; and a good understanding of HTML and Angular technologies. Manage tables; forms; business rules; system configuration Develop and maintain client-side scripts and server-side scripts on the ServiceNow platform. Create Business Rules and Scripted REST APIs to automate processes and enhance operational efficiency. Design and generate relevant reports to highlight information. Utilize the Performance Analytics tool to analyse data and identify potential improvements Primary Skills ServiceNow ITSM Development Scripting Client Script/Server-Side/JavaScript ServiceNow Integration (Rest/SOAP) Secondary Skills HTML5 Angular Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a localpartner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, andsmarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud andapplication development, all driven by AI, data and automation.

Primary Skills Proven experience as a ServiceNow Developer with expertise in designing, developing, and deploying ServiceNow applications and integrations. Strong knowledge of ServiceNow modules such as Incident Management, Change Management, Service Catalog, CMDB, and Asset Management. Proficiency in JavaScript, HTML, CSS, and web technologies for creating custom scripts and interfaces. Experience with REST and SOAP web services for integrating with third-party applications. Skilled in ServiceNow scripting (client scripts, business rules, UI policies, script includes). Hands-on experience with ServiceNow Orchestration and automation workflows. Expertise in ITSM, ITOM, ITBM, and Service Portal development. Familiarity with ServiceNow IntegrationHub for low-code integrations. Experience with Performance Analytics for creating custom reports and dashboards. Strong problem-solving, analytical, and troubleshooting skills. Ability to collaborate with cross-functional teams and business users to deliver solutions. Knowledge of Agile methodologies and ServiceNow's ITIL best practices. Secondary Skills Experience with ITIL processes and frameworks. Knowledge of Agile methodologies. Familiarity with ServiceNow ITSM, ITOM, and other modules. Certification in ServiceNow Administration or Development.

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, well encourage you to fulfill your potentialto be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, well provide everything you need to doyour best work and become the best you can be. About The Role : The ServiceNow developer specializing in the ITSM module will be responsible for designing; developing; and maintaining features. The incumbent should have an advanced expertise in JavaScript programming The ability to create reports; dashboards; including Performance Analytics and prepare package and component deliveries; and a good understanding of HTML and Angular technologies. Manage tables; forms; business rules; system configuration Develop and maintain client-side scripts and server-side scripts on the ServiceNow platform. Create Business Rules and Scripted REST APIs to automate processes and enhance operational efficiency. Design and generate relevant reports to highlight information. Utilize the Performance Analytics tool to analyse data and identify potential improvements. Design and develop custom dashboards to enable stakeholders to visualize key performance indicators and make data-driven decisions. Prepare packages and components related to developments made. Ensure clear and comprehensive documentation to facilitate deployment and delivery management. Design, develop and enhance the service portal using HTML and Angular languages and/or UI Builder module. Ensure a user-friendly interface and optimal user experience for system users Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Primary Skills ServiceNow ITSM Scripting Client Script/Server-Side/ JavaScript Integration Secondary Skills HTML Angular Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a localpartner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, andsmarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud andapplication development, all driven by AI, data and automation.

Overview ServiceNow Technical Lead Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer, Widgets Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB, OMT, Flow Designer) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

Hi Folks, Hope all are doing well !! We are hiring for the position of... Job Role-ServiceNow Developer Exp-6+Years NoticePeriod- 15 Days Or Less (Only serving) Location-Hyderabad Only Note: final round is Face 2 Face Jd: ServiceNow , ITOM, CMDB

Role & responsibilities: Outline the day-to-day r Job Description: The ServiceNow CMDB Administrator will be responsible for managing and maintaining the Configuration Management Database (CMDB) within the ServiceNow platform. This role requires a strong understanding of data integrations, data structure, MS SQL, and technical support of IT systems. The ideal candidate will ensure the accuracy and integrity of CMDB data, support IT operations, and contribute to the overall efficiency of our IT infrastructure. Key Responsibilities: • CMDB Management: Maintain and update the ServiceNow CMDB, ensuring data accuracy and completeness. • Data Integration: Develop and manage data integration processes between ServiceNow and other IT systems, utilizing MS SQL and other relevant tools. • Technical Support: Provide technical support for IT operations, troubleshooting issues related to the CMDB and associated integrations. • Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of CMDB management. • Documentation: Create and maintain comprehensive documentation for CMDB processes, data integration workflows, and technical support procedures. • Collaboration: Work closely with IT teams, stakeholders, and vendors to ensure seamless integration and support of IT services. • Compliance: Ensure compliance with industry standards and best practices for CMDB management and data integration. Qualifications: • Education: Bachelors degree in computer science, Information Technology, or a related field. • Experience: Minimum of 3+ years of experience in SQL administration, data integrations, and technical support. Technical Skills: Proficiency in SQL administration and SQL development. • Strong understanding of data integration techniques and tools. • Experience with scripting languages (e.g., JavaScript, PowerShell) is a plus. • You should be knowing clustering, storage and Networking. Soft Skills: Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team re sponsibilities for this role. Remote or Hybrid are even Given

Nice to meet you! Were a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. Were also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job Senior ServiceNow Developer We are seeking a highly skilled Senior ServiceNow Developer with deep expertise in IT Operations Management (ITOM) to drive modernization efforts on the ServiceNow platform. This role is integral to designing, implementing, and optimizing advanced ServiceNow solutions that enhance IT operations, automate workflows, and improve service reliability. As a key member of the Cloud Information Services (CIS) team, you will work closely with architects, developers, and administrators to design and deploy scalable solutions while ensuring best practices in ServiceNow ITOM, ITSM, and other ServiceNow product areas. The ideal candidate is a strategic thinker with extensive hands-on experience in ServiceNow ITOM modules such as Discovery, Service Mapping, Event Management, and Cloud Management, along with a strong background in automation, integrations, and performance optimization. Key Responsibilities Lead the design, development, and implementation of ITOM solutions within ServiceNow, focusing on Discovery, Service Mapping, Event Management and CMDB to enhance IT operations and asset visibility. Design and optimize workflows, automation, and integrations that align ServiceNow capabilities with enterprise IT strategies, ensuring seamless connectivity with external systems and cloud environments. Provide expertise in ITSM module implementations, including Incident Management, Change Management, Service Catalog, and Service Portal, to improve IT service delivery. Collaborate with stakeholders across IT and business units to analyze requirements, define technical specifications, and deliver scalable, high-performance solutions. Drive best practices in ServiceNow development, including scripting (JavaScript, PowerShell), business rules, UI policies, and API integrations (REST, SOAP, LDAP, MID Servers). Ensure accuracy and integrity of the CMDB, driving best practices for data governance, reconciliation, and automation. Support DevOps and Agile development workflows, participating in backlog refinement, requirements decomposition, and iterative solution delivery. Troubleshoot and resolve complex ServiceNow platform issues, ensuring high availability, security, and performance. Stay ahead of industry trends and ServiceNow advancements, identifying opportunities to enhance platform capabilities and drive innovation. Mentor junior developers and contribute to documentation of technical solutions, best practices, and operational guidelines. Required Qualifications 5+ years of hands-on ServiceNow development and administration experience, with deep expertise in ITOM and ITSM. Proven expertise in ITOM modules such as Discovery, Service Mapping, Event Management and CMDB best practices. Strong proficiency in ServiceNow development (scripting, workflows, business rules, integrations) and automation capabilities. Experience integrating ServiceNow with enterprise systems using REST/SOAP APIs, LDAP, and MID Servers. Proficiency in JavaScript, PowerShell, and HTML for advanced customizations and automation. Ability to assess, troubleshoot, and optimize system configurations for performance, scalability, and security. Strong analytical and problem-solving skills, with the ability to translate complex business needs into technical solutions. Excellent communication and stakeholder management skills, with the ability to influence technical decisions and drive adoption. Commitment to IT security best practices, ensuring compliance with data confidentiality, integrity, and governance policies. This role is ideal for a seasoned ServiceNow ITOM expert who is passionate about leveraging automation, optimizing IT operations, and delivering cutting-edge solutions on the ServiceNow platform. If you thrive in a collaborative environment and want to shape the future of IT service management, we invite you to join our team. Diverse and Inclusive At SAS, its not about fitting into our culture its about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and its essential to who we are. To put it plainly: you are welcome here.

Service Now Job Description Basic Qualifications: Minimum 5 years experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. Minimum total experience in ITSM space of 8-10 years is desired. Must have worked on Web Services Integration (SOAP, REST) Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and ESM applications as well. Must have worked on multiple integrations / eBonding with other ITSM / Non ITSM tools using iPaas solutions. System/Process Automation (Orchestration) experience Experience with working or developing in any one of the following programming languages: JavaScript, Angular JS, Java, Python, HTML, XML Excellent communication skills Understanding of ITIL framework. Job Description: Adapts existing methods and procedures to create possible solutions to complex requirements. Lead and enrich the teamof 5-7 or more technical resources. Uses considerable judgment to determine solution on complex problems. Must be able to manage multiple small to large scale projects on Service Now Duties may include: Perform software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations Obtain and analyze business requirements and document technical solutions Develop, design and rollout new application modules, workflows and catalog requests Research new functionality and recommend solutions that deliver customer value Provide escalated support on technical issues to team members who are working service now implementations Candidates should demonstrate experience in the following areas: Design and delivery of complex technical solutions based on the ServiceNow platform Leadership skills in technical initiatives Generating detailed documentation Communications that clearly articulate solutions and the ability to perform demonstrations. Preferred Skills: Experience implementing systems using the Agile/Scrum methodology Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design ITIL certification is a plus ServiceNow certifications such asCSA, CIS and CAD are must. Understanding of RDBMS, Infrastructure components, Cloud Management (Azure, AWS) etc is desired

Role & responsibilities Need highly skilled and experienced ServiceNow Implementation Architect, who will be responsible for the design, development, and implementation of ServiceNow solutions that meet our business requirements. The ServiceNow Implementation Architect will play a very critical role in driving the success of our ServiceNow platform by providing strategic and technical guidance. Key Responsibilities: Solution Design and Architecture: Collaborate with business stakeholders to understand their requirements and translate them into effective ServiceNow solutions. Develop high-level design documentation and detailed architecture blueprints for ServiceNow implementations. Ensure that the architecture aligns with the enterprise architecture framework and standards. Implementation and Development: Lead the implementation of various ServiceNow modules, including but not limited to: IT Service Management (ITSM) IT Operations Management (ITOM) Customer Service Management (CSM) Custom applications Oversee the configuration and customization of the ServiceNow platform, including workflows, UI policies, business rules, client scripts, and integrations with other systems. Develop and maintain high level technical documentation, including solution design guidelines, configuration guides Discuss and validate API implementation concepts Technical Leadership and Support: Provide technical leadership and mentorship to the ServiceNow development team. Conduct concept reviews and ensure adherence to best practices and standards. Bring the big picture auf the system with its attached interface partners into analyzing problems. Project Management : Support Project leads in project planning, estimation, and management activities. Coordination of smaller activities on demand Coordinate with internal and external stakeholders, including vendors and third-party consultants. Continuous Improvement: Stay up-to-date with the latest ServiceNow features, capabilities, and industry trends. Identify opportunities for process improvement and automation using the ServiceNow platform. Drive continuous improvement initiatives to enhance the performance and usability of the ServiceNow platform. Preferred candidate profile Education and Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. Minimum of 5-10 years in ServiceNow implementation and architecture. Proven experience in leading ServiceNow implementation projects from inception to completion. Experience in using at least one architecture Strong understanding of ITIL framework and IT service management processes. Experience in managing Compliance Topics Technical Skills: In-depth knowledge of ServiceNow platform architecture, design, and best practices. Proficiency in ServiceNow scripting languages (JavaScript, GlideScript). Extensive experience with ServiceNow integrations using REST, SOAP, and other APIs. Certifications (Mandatory): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) in ITSM, ITOM, CSM, or other relevant areas

Role & responsibilities Solution Architect or Lead Developer level experience of having led multiple complex GRC technology implementations and having a commercial view of the use of technology solving clients business problems. Knowledge of ServiceNow platform Administration, Development and Customization is a must have Having managed multiple client deliveries, offering technical SME inputs on implementations including eGRC, Integrated Risk, Policy and Compliance, Internal Audit, Business Continuity Management and Third Party Risk Management Hands-on knowledge of additional ServiceNow platform components such as CMDB, ITAM, SecOps and APIs will be a preference. Proven experience in controls transformation programmes with GRC functional and technical knowledge, having experience of leading project deliveries and assurance services, including customisations through integrations with the use of APIs where possible Knowledge and understanding of the key risks and controls around the Business Processes and IT within the enterprise landscape including and not limited to SAP, Oracle, Workday or others Exhibits an understanding and the market view of multiple GRC use-cases such as Integrated Risk, ESG, SOX, SEC Reporting, ITSM, CMDB or similar. Demonstrates experience of leading the delivery teams and key client stakeholders while offering best solutions to clients complex business problems Building and maintaining trusted and commercially valued relationships both with clients and internally within the firm Preferred candidate profile Experience of working with Financial Services and non-Financial Services clients across multiple industry sectors e.g., Insurance, Retail, Oil & Gas, Pharmaceuticals, Banking, or others Proven knowledge of regulatory compliance standards across Indian Companies Act, IFRS, Internal Financial Controls and similar Proven abilities to deliver risk management and controls management activities including controls design effectiveness, operational effectiveness and self-assessment tests of controls and reporting using technology Basic understanding of financial accounting principles Perks and benefits

4-7 years of experience in ServiceNow Development, Configuration and run support. Expertise in ServiceNow ITSM, ITOM Modules Excellent knowledge in Flow Designer, Workflows, fine tuning workflows Knowledge & Working experience on JavaScript, Client, and Server-Side scripting. Knowledge & Working experience of UI interfaces within Service Now Service Portal, SLA & Notification Configuration. Should have handled Platform Upgrades, MID Server Installation and Configurations, maintain platform and infrastructure. Should have extensive ServiceNow Platform knowledge to troubleshoot and fix Performance issues. Administration of Knowledge Base and Service Catalog Configure out-of-the-box workflows and create/maintain custom workflows. Configure application related fields, forms, views, email notifications, acceptance roles and access controls. Integrate ServiceNow application(s) with third party systems/applications via APIs and via Inbound action. Experience administering a ServiceNow instance including the delegation of groups, workflows, business rules. Expertise in UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revisions. Good troubleshooting skills with the ability to assist in determining root cause of problems, offer recommendations or suggestions for a quick, but effective, resolution. Ability to work well in crisis situations, should be able to handle P1 & P2 tickets, and provide detailed RCA. Demonstrate powerful sense of responsibility and ability to work under minimal supervision. Excellent debugging and problem-solving skills, communications, presentation, listening skills. Excellent Ability to multi-task and work with management to prioritize tasks.

Essential Duties and Responsibilities: Assessing problems Troubleshooting and solving existing problems Identifying and assessing technical solutions Managing enhancements using an Agile Framework. Support customers across various time zones Basic Qualifications: Minimum 5 years of total IT experience Minimum 3 years of ServiceNow Support and Development experience L2/L3 customer interactions BE/BTech degree in Computer Science, Information Systems or equivalent field Good to have ITIL Foundation V3 or v4 certification good to have ServiceNow Certifications - CSA mandatory Knowledge, Skills and Abilities: Experience with ServiceNow modules - ITSM, SPM, ITOM, ITAM, CMDB -3 Experience with application support and development activities Experience with resolving issues within strict SLA timelines Ability to work in shifts or out of standard working hours Professional Requirements: Strong written and oral communication skills including presentation skills. Strong problem solving and troubleshooting skills. Proven success in contributing to a team-oriented environment

JD ServiceNow. ITSM.ITOM,CSM,CMDB,HRSD ,ITAM Looking for Service now Developer With experience of 5 Yrs to 8 Yrs, Band B2 Location – Noida, Gurgaon, Chennai, Hyderabad, Mumbai, Pune, Bangalore. 2 Level of Interview Very Strong Candidate in Technical as well as in communication Budget is up to 18LPA ( include 7.5% Variable) Immediate to 15 days joiner only

Looking for Service now Developer / Tech lead No. of position - 6 With experience of 8 Yrs to 13 Yrs Location Noida, Gurgaon, Chennai, Hyderabad, Mumbai, Pune, Bangalore. 2 Level of Interview : Very Strong Candidate in Technical as well as in communication Prescreening from business is required before interview schedule Currently should be on Lead role. Should not have gap Should be stable with the organizations, job switch within a year is not recommended Immediate to 15 days joiner only As mentioned, candidates should have minimum of 4 combination from below ITSM, CSM, CMDB, HRSD, ITOM, ITAM, ITBM, Discovery .