1179 Itom Jobs - Page 17

TSM (Telecommunications Service Management) Manages customer service, network operations, and field services. Provides a unified platform for incident, problem, change, and request management TSOM (Telecommunications Service Operations Management) Enables proactive monitoring of service health. Uses AI to detect and resolve issues before they impact customers Years of Exp : 3-5 Yrs Location: Pan India

Role Summary: Responsible for designing a scalable, secure, and extensible hybrid architecture as ServiceNow is introduced into Googles distributed 1P infrastructure. This role will ensure that ServiceNow integrates effectively with systems like SAP and other internal 1P platforms, while enabling AI-first orchestration and modular adoption. Key Responsibilities: Design hybrid 1P/3P architecture (SN CMDB + SAP ITAM + Internal IT Service Portal (ITSP)) Establish architectural guardrails for integration, extensibility, and governance CMDB design and integration strategy Data sync/ownership model between SAP and SN Ensure SN data structures support resolver, case mgmt and AI use cases Collaborat...

Typically, 8-16 years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (11+ years in total). Knowledge and Skills: Mandate Skills - Monitoring Tools, ITOM, AIOps, Customer Facing, Observability Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies. Has demonstrated innovation and communication of new deliverables and offerings. Has led team in the delivery of multiple deliverables across multiple technologies. Ability to develop solutions that enhance the availabilit...

Job Summary A ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform to meet business requirements. Here are the key responsibilities and skills required for this role: Key Responsibilities: Customizing ServiceNow Applications modifying the user interface, workflows, and functionalities to align with business needs Developing and Implementing Solutions designing solution architecture, coding, testing, deploying, and providing documentation Troubleshooting and Support Fixing bugs, providing technical support, and enhancing application performance Integration and Automation integrating ServiceNow with other systems via APIs, web ser...

Role & responsibilities The role requires expertise in ServiceNow scripting, integration, and configuration to ensure the platform meets the organizations needs. Responsibilities: • Implement CSM OR ITOM OR CMDB OR HRSD OR FSM OR ITSM solutions using industry best practices within the ServiceNow platform. • Develop and customize ServiceNow applications, workflows, and scripts, including Business Rules, Script Includes, Fix Scripts, etc. • Create and configure Service Portal and widgets. • Integrate ServiceNow with other systems using REST and SOAP-based integrations, and create scripted REST and SOAP APIs. • Implement ServiceNow projects in a Domain-separated instance. • Implement ServiceNow...

Required Technical and Professional Experience Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. With 6 to 8 years of experience in ServiceNow development with specific focus on Discovery, Service mapping and event management, Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP). Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns. Able to analyze discovery related issues ( Including MID Server related issues). Good with Shell Scripting and Unix/Linux commands) Experience with Integrating External Sources (Dynatrace, ...

Educational Requirements Bachelor of Engineering Service Line Global Delivery Responsibilities Key Responsibilities:Architect and implement automation workflows within ITSM platforms including ServiceNow (SNOW) and BMC Helix.Leverage modules such as ITOM, Performance Insights (PI), and NowAssist to drive service efficiency and reliability.Integrate and automate service management processes across incident, change, problem, and asset management.Collaborate with stakeholders to identify automation opportunities and define technical requirements.Develop and maintain automation scripts and orchestration logic to support self-service and self-healing capabilities.Ensure compliance with ITIL stand...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefr...

Work Location: Hyderabad/Pune Experience : 5-12yrs Required Skills: 1. Hands-on experience with ServiceNow ITOM modules (Discovery, Service Mapping, Event Management) 2. Strong understanding of CMDB data models, CI class structures, and CMDB health. 3. Experience with ServiceNow integrations using REST/SOAP APIs and MID Server configuration. 4. Ability to troubleshoot issues within the ServiceNow platform and integrate with monitoring tools. 5. Proficiency in JavaScript, Glide API, and other scripting languages for ServiceNow customization. Thanks & Regards Suganya R suganya@spstaffing.in

Role & responsibilities ITOM Implementation: Design and implement ServiceNow ITOM modules, including Discovery, Service Mapping, and Event Management, to gain comprehensive visibility into our IT environment. Configure MID Servers and integrate them with diverse network devices, servers, and applications for automated asset discovery. Define and deploy service maps to visualize relationships between IT components and ensure proactive incident management. AIOps Integration: Evaluate and implement AI-powered ITOM tools and functionalities to automate IT operations and optimize resource utilization. Build workflows and automations leveraging anomaly detection, root cause analysis, and predictiv...

You will be primarily responsible for responding to RFI/RFPs and proposing solutions in the area of Digital IT Service Management, Service Assurance & AIOps. This will include aspects such as Infra & App monitoring, event management, analytics, machine learning, automation-orchestration, server & network automation tools across Data Centre, Cloud, Network, and EUC towers. Your role will involve proactive engagement with customers to understand their Tools estate and pitch for next-gen solution areas that deliver business value. You will collaborate with a team of Solution Managers, Solution Architects, and Finance Managers to create solution documentation, pricing, and appropriate presales c...

You are an experienced BMC Helix Architect with over 8 years of hands-on expertise in BMC Helix and ServiceNow platforms. You excel in designing, architecting, and implementing scalable solutions using BMC Helix ITSM/ITOM modules. Your role involves leading technical discussions and solution workshops with clients and internal stakeholders to develop and maintain architecture blueprints, solution roadmaps, and integration strategies. Your responsibilities include integrating BMC Helix with ServiceNow and other enterprise platforms while ensuring optimal performance, scalability, and security of the BMC Helix environment. You provide technical leadership, mentorship, and best practice guidanc...

You will be joining M&G Global Services Private Limited, a subsidiary of the M&G plc group of companies, dedicated to providing a variety of services to the group since 2003. At M&G, the focus is on empowering individuals to confidently invest their money. With a history spanning over 170 years, M&G offers financial products and services through Asset Management, Life, and Wealth segments to deliver strong financial outcomes for clients and shareholders. As a Configuration Management Manager, your primary responsibility will be to oversee the configuration management processes and maintain system and software integrity. This entails collaborating with different departments to implement and s...

You are invited to join Infosys, a global leader in next-generation digital services and consulting. With a presence in 56 countries, we specialize in guiding clients through their digital transformation journey. We are currently seeking Servicenow Developers/Consultants who possess practical experience in the development and deployment of Servicenow solutions. Your responsibilities will include: - Demonstrating knowledge and experience in working with various Servicenow modules such as ITSM, TSOM, FSM, CMDB, Inventory, ITOM, TSM, OMT, TNI, and more. - Proficiency in handling Products & Service Catalog, Client Scripts, Service Side scripting, Business Rules, and other scripting capabilities ...

NTT DATA is searching for a Senior ServiceNow Technical Consultant who is enthusiastic about ServiceNow and eager to continue learning and evolving with the platform on a daily basis. As a Senior ServiceNow Technical Consultant, you will have direct access to highly accomplished individuals within the ServiceNow ecosystem, providing you with the opportunity to work on a diverse range of implementations, integrations, and upgrades with clients of varying sizes, including some of the world's top Enterprise companies. The commitment to learning and development at NTT DATA offers Senior ServiceNow Technical Consultants a unique chance for growth, with individualized roadmaps and training to supp...

The ideal candidate for this role should have a minimum of 7 years of experience in IT Service Management (ITSM) and IT Operations Management (ITOM) with expertise in Customer Service Management (CSM) and Enterprise Architecture (EA) modules. Key responsibilities include designing, developing, and implementing ServiceNow solutions encompassing ITSM, ITOM, HR Service Delivery (HRSD), and custom modules. You will be tasked with creating and customizing ServiceNow workflows, business rules, UI policies, client scripts, and integrations. Additionally, configuring and maintaining ServiceNow forms, fields, views, and roles are essential aspects of this role. Collaboration with stakeholders to gath...

As a ServiceNow ITSM/ITOM with CMDB Lead Consultant at NTT DATA in Hyderabad, Telangana, India, your role will be crucial in designing and implementing solutions using ServiceNow platform, primarily focusing on IT Service Management (ITSM) and IT Operations Management (ITOM). You will be responsible for defining and driving the overall architecture and integration of the ServiceNow platform to meet business objectives, ensuring scalability, performance, and reliability. Your key responsibilities will include designing and implementing scalable, reliable, and secure ServiceNow solutions aligned with ITSM and ITOM best practices. You will be translating business requirements into technical des...

NTT DATA is looking for an ITSM Senior Technical Consultant to join their team in Delhi, Delhi (IN-DL), India. As a Senior ServiceNow Technical Consultant at NTT DATA, you will have the opportunity to work on a wide variety of implementations, integrations, and upgrades with clients of various sizes, including some of the top Enterprise companies in the world. The commitment to learning and development at NTT DATA provides a unique opportunity for growth with individualized roadmaps and training to help you advance in your career. The Senior ServiceNow Technical Consultant role involves working on dynamic teams to deliver challenging and complex solutions on the ServiceNow platform. You will...

Job Summary: We are seeking a skilled ServiceNow ITSM professional to support and enhance our ServiceNow platform with a focus on IT Service Management modules. The ideal candidate will have hands-on experience configuring, customizing, and administering ServiceNow applications and workflows to optimize IT service delivery and operations. Key Responsibilities: Design, configure, and implement ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB, etc.) Develop and maintain ServiceNow workflows, forms, scripts (Client Script, Business Rules, UI Actions, etc.) Integrate ServiceNow with other systems using REST/SOAP APIs. Perform platform upgrades and module implementatio...

As a professional with over 8 years of experience in ServiceNow development, you will be responsible for implementing and scripting solutions on the ITSM module and one of the following areas: SecOps, Discovery, HRSD, CSM, FSM, ITBM, Orchestration, Service Portal, CMDB, Service Mapping, Event Management, or ITOM. Your key skills should include strong communication and presentation abilities, client handling proficiency, Java scripting knowledge, and hands-on experience with ITIL process implementation. You will be expected to design and develop custom applications using ServiceNow, create and modify workflows, and deliver technical solutions with necessary documentation. Additionally, you mu...

As a ServiceNow Sr. Developer with 6 to 10 years of experience, you will be responsible for ServiceNow development, specifically IT Service Management (ITSM) and IT Operations Management (ITOM). Your primary focus will be on scripting, workflows, and integrations within the ServiceNow platform. To succeed in this role, you should have a minimum of 5 years of experience in ServiceNow development and a total of 6-8 years of technical/professional experience. Proficiency in ServiceNow development is essential, and familiarity with software development methodologies such as Agile or Waterfall is desirable. Your responsibilities will include gaining a deep understanding of ITSM and ITOM processes...

As a Servicenow ITSM/ITOM Lead consultant at NTT DATA in Hyderabad, Telangana (IN-TG), India, you will be an essential part of our team, responsible for designing and implementing scalable and secure solutions using ServiceNow. Your expertise in IT Service Management (ITSM) and IT Operations Management (ITOM) will play a crucial role in aligning the ServiceNow platform with business objectives to ensure performance and reliability. Your key responsibilities will include designing and implementing ITSM and ITOM solutions, translating business requirements into technical designs, developing roadmaps for platform expansion, and ensuring integration and alignment between ITSM and ITOM processes....

You are an experienced Platform Solution Consultant with over 8 years of expertise in ServiceNow development and consulting. Your role involves designing and implementing robust ServiceNow solutions, ensuring scalability, performance, and adherence to best practices. You will be working with ITSM, ITOM, ITAM, integrations, Flow Designer, Service Graph Connector, and advanced scripting. Your key responsibilities include designing, developing, configuring, and customizing ServiceNow applications and modules for optimal performance and usability. You will implement ITSM, ITOM, and ITAM processes in alignment with business needs. Additionally, you will develop platform capabilities through clien...

NTT DATA is looking for an ITOM Senior Technical Consultant to join their team in Delhi, India. As a Senior ServiceNow Technical Consultant at NTT DATA, you will have the opportunity to work on a wide variety of implementations, integrations, and upgrades with clients of various sizes, including some of the top Enterprise companies in the world. The position offers direct access to accomplished individuals within the ServiceNow ecosystem and a commitment to learning and development. The ideal candidate for this role should have at least 3 years of hands-on ServiceNow experience and 3 years of ITOM experience. Preferred qualifications include ServiceNow Certified System Administrator Certific...

NTT DATA is looking for a Senior ServiceNow Technical Consultant who is passionate about ServiceNow and eager to continue growing with the platform. In this role, you will have the opportunity to work on a wide range of implementations, integrations, and upgrades with clients of various sizes, including some of the top Enterprise companies globally. As a Senior ServiceNow Technical Consultant, you will be a part of dynamic teams that deliver challenging and complex solutions on the ServiceNow platform. Key Responsibilities: - Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform - Advise clients on best practices within the ServiceNow platfo...