515 Itom Jobs - Page 17

Company Description Oblytech is your all-in-one IT partner, specializing in ServiceNow and an Official Salesforce Partner, offering cost-effective offshore expertise and comprehensive IT solutions tailored to your needs. Our India-based team specializes in ServiceNow and Salesforce solutions, IT consulting, staff augmentation, and expertise in major platforms like Microsoft, Google, and AWS. We provide custom software development, managed IT services, data analytics, cloud solutions, DevOps & automation, project management & business analysis, and QA services. About the Role: Oblytech is seeking ServiceNow Technical Consultants with advanced expertise in ITAM , HAM and integrations. You will play a critical role in supporting a large US-based customer through a 24x5 support. This role involves support, development, testing, defect resolution, and optimizations, requiring in-depth knowledge of the ServiceNow platform and its capabilities. This is a dynamic opportunity to collaborate in a global support model , ensuring seamless operations and high-quality service delivery. Key Responsibilities: Provide support coverage through addressing incidents, service requests, and system issues. Manage and maintain modules across ITOM, and ITAM , including configuration, customization, and updates. Collaborate with customer teams to handle development, testing, defect resolution, and ongoing improvements. Design, develop, and deploy custom applications using ServiceNow Studio and scoped applications. Create and maintain Service Catalogs, Workflows, and Orchestration for enhanced automation. Monitor and optimize system performance, including Discovery, CMDB , and event management processes. Develop and maintain integrations with third-party systems using REST, SOAP APIs , and Integration Hub . Manage Access Control Rules (ACLs) , system security configurations, and platform governance. Perform upgrades and implement new features as required by the customers roadmap. Document resolutions, processes, and configurations to maintain knowledge continuity. Work collaboratively with India and Australian teams to ensure seamless handoffs and continuous support. Required Skills and Experience: Experience: 5+ years of hands-on ServiceNow platform experience with in-depth knowledge of: ITOM : Discovery, Event Management, CMDB and Cloud Management. ITAM : Hardware Asset Management (HAM), Software Asset Management (SAM), and Contract Management. Integrations using REST, SOAP APIs , and Integration Hub . Scripting: JavaScript, Glide APIs, Jelly, and Business Rules . UI customization: Service Portal, Widgets, and Dashboards . Reporting and analytics: Performance Analytics and Metrics Configuration. Development Skills: Proven experience in building custom applications and workflows using ServiceNow Studio. Support Skills: Level 2/Level 3 support experience for enterprise ServiceNow implementations. Shift Readiness: Flexibility to work in rotational shifts covering global time zones. Strong interpersonal and communication skills to collaborate with teams across India, Australia, and the US. Certifications: ServiceNow Certified System Administrator (CSA) or higher certifications (e.g., CAD, CIS). ITOM/ITAM-specific certifications (e.g., ITOM Visibility Implementation Specialist, Discovery, HAM, ITAM Implementer, etc.) are highly preferred. Why Join Oblytech? Remote Work Possibility: Flexible remote work arrangements for candidates in India and Australia to support global clients seamlessly. Be part of a globally distributed support team working with high-impact enterprise customers. Exposure to cutting-edge ServiceNow modules, integrations, and application development. Competitive compensation and growth opportunities in a fast-paced IT consulting firm.

ServiceNow Consultant (ITSM, ITOM, GRC, CSDM/CMDB, Legal/SPM) - Job Description We are seeking a versatile and experienced ServiceNow Consultant with expertise in one or more of the following modules: IT Service Management (ITSM) , IT Operations Management (ITOM) , Governance, Risk, and Compliance (GRC) , Common Service Data Model/Configuration Management Database (CSDM/CMDB) , and Legal Service Delivery/Service Portfolio Management (Legal/SPM) . The ideal candidate will have a strong background in ServiceNow implementation, configuration, and integration, with a focus on delivering tailored solutions to meet business needs. Experience: 2-13 years (Analyst-Consultant-Sr Consultant-Manager) Compensation: 4-29 LPA Key Responsibilities: Module Implementation & Configuration: Lead the implementation, configuration, and customization of ServiceNow modules (ITSM, ITOM, GRC, CSDM/CMDB, Legal/SPM) based on client requirements. Design and deploy workflows, processes, and integrations to support IT service management , IT operations , governance, risk, compliance , security operations , legal operations , and service portfolio management . Stakeholder Collaboration: Collaborate with business stakeholders, IT teams, and process owners to gather requirements, define data models, and ensure alignment with organizational goals. Work closely with cross-functional teams to design and implement solutions that enhance operational efficiency and compliance. Integration & Automation: Integrate ServiceNow modules with other enterprise systems (e.g., discovery tools, monitoring systems, third-party applications) to enable seamless data flow and process automation. Implement ServiceNow Discovery tools to identify and map Configuration Items (CIs) and their relationships, ensuring accurate representation of the IT ecosystem. Data Governance & Quality: Establish and enforce data governance policies to ensure data accuracy, consistency, and completeness across the CMDB and other ServiceNow modules. Implement processes for ongoing data maintenance, reconciliation, and compliance with regulatory requirements. Training & Adoption: Provide training, documentation, and support to end-users and stakeholders to ensure effective adoption of implemented solutions. Drive the adoption of CSDM framework and other ServiceNow best practices across the organization. Performance Optimization: Monitor and optimize the performance of ServiceNow modules, ensuring scalability to meet organizational growth and evolving business needs. Identify opportunities for process improvement, automation, and enhanced functionality within the ServiceNow platform. Compliance & Reporting: Ensure that implemented solutions support compliance requirements and provide accurate reporting for audits, service impact analysis, and decision-making processes. Develop and enforce GRC policies to align with regulatory requirements and organizational goals. Continuous Improvement: Stay updated on ServiceNow's latest features, best practices, and industry trends to drive continuous improvement. Identify opportunities for automation, process enhancement, and cost optimization to improve organizational resilience and efficiency. Qualifications: Experience: Minimum of 2-13 years of experience in ServiceNow implementation, with at least 2-3 years of hands-on experience in one or more of the following modules: ITSM, ITOM, GRC, CSDM/CMDB, Legal/SPM . Certifications: Must have relevant ServiceNow certifications (e.g., Discovery, Service Mapping, ITSM, GRC, CSDM, or Legal/SPM ). Technical Skills: Strong understanding of ServiceNow Discovery, Service Mapping, Event Management, Service Graph Connectors, and integrations . Soft Skills: Excellent communication, collaboration, and problem-solving skills. Ability to work under close guidance and within standard procedures. Preferred Skills: Exposure to Event Management , Service Graph Connectors , and ITOM/ITSM integrations . Experience with IT Business Management (ITBM) , Project Portfolio Management (PPM) , and Enterprise Legal Management (ELM) . Knowledge of Integrated Risk Management (IRM) , Security Operations (SecOps) , and Vulnerability Management .

Infosys hiring ServiceNow Developer experience4yrs Location-Pan India Jd- Workspace, Employee Centre, Flow Designer, APIs preferable with customization experience would be good Interested candidates please share your profiles Infosys hiring ServiceNow Developer experience4yrs Jd- Workspace, Employee Centre, Flow Designer, APIs preferable with customization experience would be good Interested candidates please share your profiles Infosys hiring ServiceNow Developer experience4yrs Jd- Workspace, Employee Centre, Flow Designer, APIs preferable with customization experience would be good Interested candidates please share your profiles

We are looking for a seasoned ServiceNow Architect with IT experience and deep expertise in IT Service Management (ITSM), IT Operations Management (ITOM), and Service Portal development. The successful candidate will be responsible for architecting, designing, and overseeing the implementation of scalable and robust solutions on the ServiceNow platform. Key Responsibilities Architecture & Design : - Define and architect end-to-end ServiceNow solutions, aligning with business needs and IT strategy. - Lead the design and implementation of ITSM, ITOM, and Service Portal modules, ensuring scalability and efficiency. - Develop architecture blueprints and technical roadmaps for ServiceNow platform growth. Solution Implementation : - Oversee the implementation and customization of ITSM modules, including Incident, Problem, Change, and Service Catalog. - Architect and manage ITOM processes, including Discovery, Service Mapping, and Event Management. - Lead the design and development of intuitive and user-friendly Service Portals to enhance the end-user experience. Strategic Leadership : - Provide technical leadership and strategic direction for the ServiceNow platform across the organization. - Collaborate with stakeholders to gather requirements, propose solutions, and align ServiceNow capabilities with business objectives. - Mentor and guide development teams, ensuring adherence to best practices and coding standards. Integration & Automation : - Architect integrations between ServiceNow and other enterprise systems, ensuring seamless data flow and process automation. - Drive automation initiatives to enhance IT operations, reduce manual efforts, and improve service delivery. Optimization & Governance : - Continuously monitor platform performance, identifying opportunities for optimization and enhancements. - Establish governance frameworks, standards, and policies for ServiceNow development and operations. Qualifications : Experience : - In IT with extensive experience in ServiceNow architecture, design, and implementation. - Proven expertise in ITSM, ITOM, and Service Portal modules. - Experience leading large-scale ServiceNow projects and working in complex IT environments. Skills : - Deep knowledge of ServiceNow architecture, including scripting (JavaScript, Glide) and UI development. - Strong understanding of ITIL practices and their implementation within ServiceNow. - Proficiency in Service Portal development, including UI/UX design and front-end technologies. Certifications : - ServiceNow Certified System Administrator (CSA) required. - ServiceNow Certified Implementation Specialist (ITSM or ITOM) preferred. - ITIL v3/v4 Foundation certification is a plus. Skills: servicenow,itil,leadership,architecture,design Location-Pune,Bengaluru,Noida,Chennai

Skills & Experience AI Ops Skills: • 10+ Years experience in IT across designing, engineering, implementation and Presales (minimum 3 years in Presales) of AI Ops use cases across IT Operations Management & IT Service Management (Experience in ITOM toolsets like Event Correlation, Log Analytics, Application Performance Management, IT Orchestration, etc) • Strong prior experience on development and or/implementation of IT Operations Management tools like - o IT Service Management Tools like ServiceNow, BMC Remedy, Microfocus SMAX, etc. o Application Operations Management tools like Appdynamics, Dynatrace, New Relic. o IT Operations Automation tools like ServiceNow Orchestrator, BMC Atrium Orchestrator, HPE Operations Orchestrator o Observability tools like Elastic, OpsRamp, Sciencelogic. • Strong experience in Implementation or Presales of AI Ops use cases using any of the Industry enterprise AIOps solutions such as Moogsoft, ServiceNow, Opsramp, Sciencelogic, Big Panda, etc. • Strong understanding and experience on Machine Learning algorithms for various AIOPS use cases such as classification, clustering, and anomaly detections. • Preferred ITIL certification • Strong understanding of Cloud & infrastructure technologies such as virtualization, hyper converged infrastructure, as-a-service, Software defined networks, servers, and storages. AI & IA Skills: • Strong understanding of Generative AI concepts including LLM, embeddings, word to vectors, etc. • Working knowledge and understanding on development of AI/ML models based on a widely used variety of ML algorithms like classifier algorithms (Linear, Logistics, decision tree, Nave Bayes, Support Vector, KNN, Random forest), clustering / outlier algorithms (K-means, mean-shitfing, DBSCAN, GMM, Hierarchical Clustering, etc), neural networks (ANN, RNN, etc.) • Development experience on ML/NLP algorithms for IT Operations use cases. • Strong understanding and experience of IA including RPA, OCR, etc. Presales Experience: • Experience driving Presales for AI/AIOps in large deals for global customers for minimum 3 years. • Strong Presentation skills and customer handling skills • Strong experience in designing AI/AIOps Proposals, scope of works, effort estimates, Automation potential, etc for large deals in IT sourcing. • Strong experience and skills in driving customer discussions, multiple stake holder discussions. Mandatory Skill - Must Have - AIOPS + ITOM + ITSM + GenAI Good to have - ServiceNow Orchestrator/ BMC Atrium Orchestrator/ HPE Operations Orchestrator

Skills & Experience AI Ops Skills: • 10+ Years experience in IT across designing, engineering, implementation and Presales (minimum 3 years in Presales) of AI Ops use cases across IT Operations Management & IT Service Management (Experience in ITOM toolsets like Event Correlation, Log Analytics, Application Performance Management, IT Orchestration, etc) • Strong prior experience on development and or/implementation of IT Operations Management tools like - o IT Service Management Tools like ServiceNow, BMC Remedy, Microfocus SMAX, etc. o Application Operations Management tools like Appdynamics, Dynatrace, New Relic. o IT Operations Automation tools like ServiceNow Orchestrator, BMC Atrium Orchestrator, HPE Operations Orchestrator o Observability tools like Elastic, OpsRamp, Sciencelogic. • Strong experience in Implementation or Presales of AI Ops use cases using any of the Industry enterprise AIOps solutions such as Moogsoft, ServiceNow, Opsramp, Sciencelogic, Big Panda, etc. • Strong understanding and experience on Machine Learning algorithms for various AIOPS use cases such as classification, clustering, and anomaly detections. • Preferred ITIL certification • Strong understanding of Cloud & infrastructure technologies such as virtualization, hyper converged infrastructure, as-a-service, Software defined networks, servers, and storages. • AI & IA Skills: • Strong understanding of Generative AI concepts including LLM, embeddings, word to vectors, etc. • Working knowledge and understanding on development of AI/ML models based on a widely used variety of ML algorithms like classifier algorithms (Linear, Logistics, decision tree, Nave Bayes, Support Vector, KNN, Random forest), clustering / outlier algorithms (K-means, mean-shitfing, DBSCAN, GMM, Hierarchical Clustering, etc), neural networks (ANN, RNN, etc.) • Development experience on ML/NLP algorithms for IT Operations use cases. • Strong understanding and experience of IA including RPA, OCR, etc. Presales Experience: • Experience driving Presales for AI/AIOps in large deals for global customers for minimum 3 years. • Strong Presentation skills and customer handling skills • Strong experience in designing AI/AIOps Proposals, scope of works, effort estimates, Automation potential, etc for large deals in IT sourcing. • Strong experience and skills in driving customer discussions, multiple stake holder discussions. Mandatory Skill - Must Have - AIOPS + ITOM + ITSM + GenAI Good to have - ServiceNow Orchestrator/ BMC Atrium Orchestrator/ HPE Operations Orchestrator .

Role & Responsibilities Technical Leadership: Define and drive the technical implementation of ServiceNow solutions. Provide hands-on technical guidance to development teams to ensure quality and scalability. Ensure alignment with ServiceNow platform best practices and minimal customizations . Implementation Oversight: Lead the implementation of ServiceNow modules, including Service Management (SM), HRSD, ITOM, and ITAM . Ensure seamless integration across modules and alignment with business needs. Work closely with offshore and onsite teams to drive consistent delivery. Customer Engagement: Engage with business stakeholders to gather requirements and translate them into technical solutions. Manage stakeholder expectations and ensure business value realization. Conduct show-and-tell sessions to demonstrate ServiceNow capabilities and solutions. Team Collaboration: Mentor and coach team members to improve technical skills and delivery standards. Be hands on developer. Thought Leadership: Provide insights on ServiceNow standard processes and technical strategies. Guide the development of a strategic roadmap for ServiceNow implementations. Promote the adoption of Out-of-the-Box (OOB) solutions and minimize customizations. Requirements Experience: 12+ years of overall experience in IT, with at least 8+ years in ServiceNow. Proven expertise in implementing ServiceNow modules, including SM, HRSD, ITOM and ITAM . Strong experience working with onsite and offshore delivery models . Ability to define technical solutions that align with business goals. Technical Skills: Deep understanding of the ServiceNow platform architecture. Experience with ServiceNow integrations, data models, and governance. Ability to troubleshoot complex technical issues and drive resolutions. Soft Skills & Communication: Strong ability to engage with business stakeholders and technical teams. Excellent presentation and communication skills. Ability to simplify complex concepts for diverse audiences. Certifications: CIS ITSM, CIS HRSD, CIS – ITOM, and CIS – ITAM are highly preferred. CTA (Certified Technical Architect) is a plus. Location & Availability: Immediate to 30-day joiner .

NexusNow.ai is looking for a skilled CMDB Specialist with at least 6 years of experience in managing Configuration Management Databases (CMDB), IT Service Management (ITSM) development, IT Operations Management (ITOM) modules, and ServiceNow Discovery. The ideal candidate will be responsible for maintaining data integrity within the CMDB, troubleshooting issues, mapping Configuration Items (CIs), and ensuring seamless integration with ITSM and ITOM processes. Key Responsibilities: CMDB Management: Maintain, update, and optimize the ServiceNow CMDB to ensure accuracy and compliance with best practices. ITOM & Discovery: Configure and enhance ITOM modules (Discovery, Service Mapping, Event Management) for automated asset and CI discovery. ITSM Development: Collaborate with IT teams to integrate CMDB with Incident, Change, Problem, and Asset Management processes. Troubleshooting & Issue Resolution: Investigate and resolve data inconsistencies, relationship mapping issues, and performance bottlenecks. CI Mapping & Relationships: Define and maintain relationships between CIs to support impact analysis and dependency tracking. Data Quality & Governance: Establish data governance policies, enforce best practices, and conduct audits to ensure CMDB integrity. Stakeholder Collaboration: Work closely with IT, security, and infrastructure teams to enhance CMDB usability and functionality. Automation & Optimization: Implement automation strategies using ServiceNow scripting, workflows, and integrations to improve CMDB efficiency. Proficiency in scripting on NOW platform Scoped Application Integration - Scripted Rest API, Rest Message Data load through data source, import set and Transform Map Required Qualifications & Skills: 6+ years of experience in managing ServiceNow CMDB, ITSM, ITOM, and Discovery. Hands-on expertise in CMDB administration, data modeling, and CI class structures. Strong troubleshooting skills for resolving CI reconciliation, duplication, and integration issues. Experience in ServiceNow ITOM (Discovery, Service Mapping, and Event Management). Proficiency in JavaScript, Glide API, and ServiceNow scripting for automation and customization. Knowledge of ITIL processes, best practices, and governance frameworks. Strong analytical, problem-solving, and communication skills. ServiceNow Certified Implementation Specialist (CIS) CMDB, ITOM, or ITSM is a plus. Why Join NexusNow.ai? Work on cutting-edge ServiceNow implementations and ITOM strategies. Collaborate with top IT professionals in a dynamic and fast-paced environment. Competitive salary, benefits, and career growth opportunities. If you are passionate about CMDB management and IT operations and want to be part of an innovative team, apply now!

Hi, Wishes from GSN!!! Pleasure connecting with you We been into Corporate Search Services for Identifying & Bringing in Stellar Talented Professionals for our reputed IT / Non-IT clients in India. We have been successfully providing results to various potential needs of our clients for the last 20 years. We have been mandated by one of our prestigious MNC client to identify SNOW professionals. Kindly find below the required details. ******** Looking for SHORT JOINERs ******** Position : Permanent Mandatory Skill : ServiceNow Exp Range : 4 to 10 years Job Role : Senior Developer / Tech Lead Location Bangalore/Hyderabad/ Mumbai Work Mode : WFO - All 5 Days Job Description: Formal training or certification on ServiceNow platform concepts and proficient applied experience Demonstrated expertise in at least two ServiceNow Modules Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular). Has experience working on system integrations between ServiceNow and other applications using REST API. Strong analysis, problem-solving, and decision-making skills Can debug issues and find new ways of proactive monitoring to ensure platform stability. Ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team. ******** Looking for SHORT JOINERs ******** Kindly apply ONLINE for an IMMEDIATE response. Thanks & Regards Shobana GSN CONSULTING Mob : 8939 666 294 Email : Shobana@gsnhr.net Web : www.gsnhr.net Google review : https://g.co/kgs/UAsF9W

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements in a dynamic work environment. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement ServiceNow ITOM Discovery solutions. Collaborate with cross-functional teams to gather and understand business requirements. Troubleshoot and resolve technical issues in ServiceNow applications. Provide technical guidance and support to junior team members. Stay updated with the latest trends and technologies in ServiceNow development. Probe and understand customer requirements. Propose solutions for ITOM. Develop, test and demonstrate implementation. Coordinate with cross teams for new integrations or enhancements to existing integrations. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow ITOM Discovery. Strong understanding of IT operations management processes. Experience in integrating ServiceNow with other IT systems. Hands-on experience in developing ServiceNow Discovery probes and sensors. Knowledge of ServiceNow CMDB and its functionalities. Must have skill- ServiceNow ITOM / CMDB & Discovery / ServiceNow Event Management Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow ITOM Discovery. This position is based at our Mumbai office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow ITOM Discovery Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and enhance application functionalities. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Develop and implement ServiceNow ITOM Discovery solutions. Collaborate with stakeholders to gather requirements and design solutions. Perform system testing and debugging to ensure application functionality. Provide technical support and troubleshooting for application issues. Stay updated on industry trends and best practices to enhance application development. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow ITOM Discovery. Strong understanding of IT operations management processes. Experience in developing and configuring ServiceNow applications. Knowledge of IT infrastructure and network components. Hands-on experience with ServiceNow Discovery and Service Mapping. Familiarity with IT service management principles. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow ITOM Discovery. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of cloud migration projects. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to gather and analyze business requirements. Design and develop applications using ServiceNow IT Operations Management. Ensure the applications meet the defined business process and application requirements. Perform unit testing and debugging of applications to ensure high-quality deliverables. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management. Good To Have Skills:Experience with cloud migration projects. Strong understanding of IT operations management principles and best practices. Experience in designing and implementing ServiceNow ITOM solutions. Knowledge of ITIL processes and IT service management. Familiarity with scripting languages such as JavaScript and PowerShell. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. This position is based at our Pune office. A 15 years full time education is required. Qualifications 15 years full time education

Position: Service Now Developer Experience: 4 - 6 years Location: Hyderabad, India Package: 10 LPA max Certification: CSA is mandatory. (Please share the certification register email ID.). As a ServiceNow Developer What Youll Do: Be accountable for designing, building, and deploying solutions, monitoring systems, and developing integrations with other applications. Provide subject matter expertise pertaining to design, development, and implementation within the ServiceNow platform based on ServiceNow and industry specific best practices to minimize customizations and drive continual service improvement. Provide hands-on development, responsible for helping our stakeholders to adopt solutions that drive business outcomes and gain return on investment in the ServiceNow platform. Generate and maintain technical design and configuration documents. Maintain knowledge and understanding of the latest ServiceNow features and product offerings. Determine how best to leverage tools and techniques involving infrastructure as scripting, configuration management, automated testing, and other DevOps techniques to improve delivery quality, speed and experience. Provide technical guidance and serve as an escalation point for the production support team. Proactively identify potential issues, troubleshoot issues, perform root cause analysis, and provide solutions for problems. Actively take ownership to address issues and solve problems, understanding up and downstream impacts and designing/delivering solutions appropriately. Who Youll Work With Skilled information technology architecture, development, and support team members within our global IT organization who are also responsible for offshore and onshore staff. Key business stakeholders, process owners, and analysts within the Global Customer Service business unit will be key and critical business partners for this position. This role will report into the IT Department and interface with business partners, other application owners, and other onshore / offshore development teams. Network with key contacts and stakeholders internally and externally to drive process and efficiency in implementations. Will have achieved a level position as a proficient ServiceNow Developer with a successful track record in development, consulting, focused on technology strategy, governance, data and solution design. They will have demonstrated the ability to become a trusted advisor to business partners and facilitate successful business outcomes. 4 - 6 years experience of ServiceNow and other application development, supporting customer support & service technology A seasoned experienced professional with a full understanding of at least one area of specialization; resolving a wide range of issues 2-3 years of advanced ServiceNow administration, configuration, integration, and development experience including JavaScript, jQuery, AngularJS, HTML/CSS, XML, REST/SOAP, LDAP and SSO ServiceNow Certified Administrator required Bachelor’s degree in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or equivalent, required •Ability to work collaboratively with customers and all functional team members What You’ll Bring Experience guiding junior developers engineer solutions, including for domain separation Experience working with business analysts and estimating level of effort for new projects Prefer experience in one or more ServiceNow products like IT Operations Mgmt (ITOM) Discovery, ITOM Health & Event Mgmt, Core Platform and the CMDB, eBonding, Customer Service Mgmt (CSM), IT Service Mgmt (ITSM) ITIL Certification and/or Technical Consulting Experience Experience working with functional business leaders in the Customer Support space. Experience identifying business objectives and deconstructing them into Epics/Deliverables Experience working with large organizations Excellent interpersonal, written, and verbal communication skills Agile methodology practitioner

About The Role : Development and Customization:Design, develop, and implement custom ServiceNow applications using JavaScript, Jelly, Web Services, MYSQL, XML, HTML, and CSS1. Workflow Management:Configure out-of-the-box workflows and create/maintain custom workflows1. Integration:Integrate ServiceNow applications with third-party systems/applications via APIs1. Performance Analysis:Analyze system performance issues and determine performance enhancements1. Configuration Management:Configure application-related fields, forms, views, email notifications, acceptance roles, and access controls1. Technical Documentation:Provide input to staff involved in writing and updating technical documentation such as user manuals1. Collaboration and Mentorship:Collaborate effectively with other developers and provide technical guidance and mentorship to junior developers Primary Skills ServiceNow Development :Proficiency in developing and customizing ServiceNow applications using JavaScript, Jelly, and other relevant technologies. Workflow Configuration :Expertise in configuring and managing workflows within the ServiceNow platform. Integration Skills :Ability to integrate ServiceNow with other systems using APIs and web services. Problem-Solving :Strong analytical skills to troubleshoot and resolve performance issues and other technical challenges. Technical Documentation :Competence in creating and maintaining technical documentation, including user manuals and system documentation.

Job Job Title CISNGE - ServiceNow Consultant - JL4 Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). Good knowledge of ServiceNow and ITIL. Understanding Scrum Methodology. Strong engagement, communication and facilitation skills. ServiceNow Certified System Administration Educational Requirements MBA,MCA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

We are seeking a skilled ServiceNow Developer to join our team and help design, develop, and implement solutions using the ServiceNow platform. The ideal candidate will have hands-on experience with Customer Service Management (CSM), IT Service Management (ITSM) modules, and integrations with other systems. You will collaborate with cross-functional teams to ensure successful implementation and continuous improvement of ServiceNow applications that align with business needs. Key Responsibilities: Design, develop, and maintain ServiceNow solutions, particularly focusing on CSM and ITSM modules. Customize ServiceNow out-of-the-box applications, create custom applications, and build workflows to support business requirements. Develop and configure ServiceNow integrations with third-party systems (APIs, Web Services, etc.) using various integration tools. Implement RESTful APIs, SOAP web services, and MID Server integrations for seamless communication between ServiceNow and external systems. Collaborate with stakeholders to understand business requirements and translate them into technical specifications. Ensure platform integrity by performing system updates, regular maintenance, and security management. Work with IT teams to create and manage custom reports and dashboards, providing insights into service management processes. Troubleshoot and resolve incidents, problems, and service requests in a timely and efficient manner. Adhere to ITIL best practices for incident, problem, change, and knowledge management processes. Stay up to date on new ServiceNow features, updates, and best practices to suggest and implement improvements to the platform. Skills and Qualifications: Experience with ServiceNow development, especially in CSM and ITSM modules. Hands-on experience with ServiceNow scripting (Business Rules, Client Scripts, UI Actions, etc.). Expertise in ServiceNow Integration (REST, SOAP, MID Server, IntegrationHub). Strong knowledge of ITIL processes and their implementation within ServiceNow. Proficiency in ServiceNow Workflow Editor and Flow Designer for creating and managing workflows and automations. Familiarity with ServiceNow Discovery and Event Management integrations. Ability to write and execute SQL queries for reporting and data analysis within ServiceNow. Strong troubleshooting and debugging skills. Experience in JavaScript and AngularJS for custom UI development on the ServiceNow platform. Familiarity with the ServiceNow Data Model and CMDB concepts. Experience with Agile methodologies (Scrum/Kanban). ServiceNow Certified Application Developer (CAD) certification is preferred. Preferred Qualifications: ServiceNow CSM and ITSM certification(s). Experience with Service Portal and UI development in ServiceNow. Experience working in cloud-based environments (AWS, Azure, etc.) and familiarity with integration tools and platforms. Familiarity with DevOps tools and processes and how they can be integrated into ServiceNow.

Role : ServiceNow Architect Experience : 10 + Years Location : ANY NOTE : End-to End implementation in HRSD/SPM is MANDATORY. Find bellow JD: Minimum of eight years of experience in ServiceNow and architecture. Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations. successfully managed the end-to-end implementation/ customization of at least two ServiceNow modules like SPM,HRSD, ITAM, AppEngine etc. Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages. A strong background of ServiceNow development Implement technology specific best practices and standards. Evaluation of new features and produce comprehensive analysis and recommendations. Perform and participate in product road map planning. Lead ServiceNow upgrades planning and execution. Provide excellent customer service, leadership, communication, problem solving and decision-making skills. Demonstrate strong prioritization, time management and organizational skills. ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred. Candidates from Pune location Preferred. Points can be used for Screening : Should have integration experience or development experience Should have ITSM, ITAM, ITOM, SPM experience or very good knowledge Should have Incident management or Change management experience Role & responsibilities Interested Candidates can share their updated CV at vijitha.menon@nihilent.com. Please add following details alongwith the CV: Total Experience : Key Skills: Current CTC: Expected CTC: Notice Period: Nego Notice Period: LWD (If already serving) : Company associated with: Preferred Job Location: Present Location: Available for interview:

Job Description A bachelors or master’s degree in information systems or computer science, or equivalent experience Minimum 8+ years of experience working as a Developer/Senior Developer on the ServiceNow platform. Should have good development experience in SN Platform. Experience with ITOM, HAM Pro, SAM Pro modules in ServiceNow (experience on any other ServiceNow modules is a plus) as a developer. Mandatory working knowledge on concepts like Discovery, Service Mapping, Event Management, Metric Intelligence, ACC, SRE, AiOps, DEX, Content Normalization and reporting etc. Experience on configuring Workspaces, mobile applications is needed. Knowledge and working knowledge on integrations with multiple monitoring tools, external inventory management tools. Experience in ETL data load using Excel sheets. Experience with custom application development, ACL’s and flows in ServiceNow Good written, verbal communication & interpersonal skills Strong attention to detail, goal-oriented & should know how to adapt to changing requirements. Commitment to excellent customer service & strong focus on quality. Ability to work independently and with a team. Should have worked in an Agile/Scrum environment.

2+ yrs exp in ITSM, ITOM, endpoint mgmt, scripting (PowerShell/Python), troubleshooting. Skills in ServiceDesk,Acive Directory, Networking, SystemAdmin, OpManager, Endpoint Central. ITIL preferred. Email : sravani.k@mintopps.com What's App:9281476156

Role & responsibilities At least 7+ years of experience with ServiceNow ITOM Develop test cases for functional, UAT testing, resolution of reported defects and perform integration testing using sample data Load, manipulate and maintain data between Service-now and other systems Assists with report configuration and maintenance, as needed Participates in Agile and SAFe ceremonies and produces deliverables associated with the goals to deliver value Requirements gathering Troubleshoot technical issues through all phases of SDLC Resolve complex IT issues Maintain and optimize the environment Provide testing for new applications Design, build, test and maintain scalable and stable off the shelf application or custom-built technology solutions to meet business needs Participate in ongoing planning and review related to active projects and tasks and report to senior leadership Develop, maintain, and enhance applications on the ServiceNow platform Create of script based Assignment and Approval rule Performs System and integration testing with sample/live data with Support Services team Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly

Proficiency in JavaScript, HTML, CSS, and other web technologies. Strong understanding of ServiceNow any two to three modules , including ITSM , ITOM, ITAM, HRSD, ITBM, CMDM ,CSM. Experience with ServiceNow integration using REST/SOAP APIs. Knowledge of database concepts and SQL Location : - Pan india

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : ServiceNow Developer/Lead Qualification : BE / B.tech Relevant Experience : 15 to 20 Years Must Have Skills : ServiceNow Developer, ITSM, Integration, Scripting, Flow Designer, Service Catalog Good to Have Skills : ServiceNow CAD or CSA certified. Roles and Responsibilities : Minimum 5 years in ServiceNow Development Must have hands-on experience on ServiceNow Integration Good experience on ServiceNow CMDB, SecOps, AIOPS, Change Management, Event Management, Now Assist, Catalog Management Should know ServiceNow Core concepts, client and server-side concepts ServiceNow CAD or CSA certified. Excellent communication Skills Must have Knowledge in ServiceNow ITIL module. Must know ServiceNow platform fundamentals like instance cloning, upgrade, transactions, plugins etc. Fine to work during US overlapping hours, (12PM IST to 10PM IST) Incident, Problem, Change, and Knowledge Management: Demonstrated expertise in handling incidents, problem, change, and knowledge management processes within the ServiceNow framework. Service Level Agreements (SLA): In-depth understanding of SLA concepts, types, and the ability to configure them effectively. Import Sets and Transform Map Scripts: Proficiency in utilizing import sets and transform map scripts for efficient data import and transformation. Client Scripts, UI Policy, UI Actions, and Data Policy: Well-versed in the implementation of client scripts, UI policies, UI actions, and data policies to enhance user interface functionality. Server-side Scripts: Experience with server-side scripts such as business rules and script include optimizing system performance and functionality. Service Catalogs, Workflows, and Flow Designer: Proven ability to design and implement service catalogs, workflows, and utilize the flow designer for process automation. Creation of reports and Dashboards. Rest and Soap Integration: Extensive knowledge of Rest and Soap integrations to connect ServiceNow with external systems seamlessly. Location : Pune/Hyderabad/Chennai CTC Range : As per market standards Notice period : Immediate - 90 days Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari Senior Analyst Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in

Looking for an experienced candidate for our client in Bangalore or Hyderabad. You will manage Discovery, Service Mapping, ITOM implementations, CMDB, MID Servers, and ensure system health and integrations for on-prem and cloud environments. Required Candidate profile The ideal candidate will have 5-8 years of experience with ServiceNow ITOM, Discovery, and Service Mapping, optimizing both on-prem and cloud environments for data accuracy and system performance.

Job Description: We are seeking a skilled ServiceNow Developer to join our team and help design, develop, and implement solutions using the ServiceNow platform. The ideal candidate will have hands-on experience with Customer Service Management (CSM) , IT Service Management (ITSM) modules, and integrations with other systems. You will collaborate with cross-functional teams to ensure successful implementation and continuous improvement of ServiceNow applications that align with business needs. Key Responsibilities: Design, develop, and maintain ServiceNow solutions, particularly focusing on CSM and ITSM modules. Customize ServiceNow out-of-the-box applications, create custom applications, and build workflows to support business requirements. Develop and configure ServiceNow integrations with third-party systems (APIs, Web Services, etc.) using various integration tools. Implement RESTful APIs , SOAP web services , and MID Server integrations for seamless communication between ServiceNow and external systems. Collaborate with stakeholders to understand business requirements and translate them into technical specifications. Ensure platform integrity by performing system updates, regular maintenance, and security management. Work with IT teams to create and manage custom reports and dashboards, providing insights into service management processes. Troubleshoot and resolve incidents, problems, and service requests in a timely and efficient manner. Adhere to ITIL best practices for incident, problem, change, and knowledge management processes. Stay up to date on new ServiceNow features, updates, and best practices to suggest and implement improvements to the platform. Skills and Qualifications: Experience with ServiceNow development, especially in CSM and ITSM modules. Hands-on experience with ServiceNow scripting (Business Rules, Client Scripts, UI Actions, etc.). Expertise in ServiceNow Integration (REST, SOAP, MID Server, IntegrationHub). Strong knowledge of ITIL processes and their implementation within ServiceNow. Proficiency in ServiceNow Workflow Editor and Flow Designer for creating and managing workflows and automations. Familiarity with ServiceNow Discovery and Event Management integrations. Ability to write and execute SQL queries for reporting and data analysis within ServiceNow. Strong troubleshooting and debugging skills. Experience in JavaScript and AngularJS for custom UI development on the ServiceNow platform. Familiarity with the ServiceNow Data Model and CMDB concepts. Experience with Agile methodologies (Scrum/Kanban). ServiceNow Certified Application Developer (CAD) certification is preferred. Preferred Qualifications: ServiceNow CSM and ITSM certification(s). Experience with Service Portal and UI development in ServiceNow. Experience working in cloud-based environments (AWS, Azure, etc.) and familiarity with integration tools and platforms. Familiarity with DevOps tools and processes and how they can be integrated into ServiceNow.

Are you bready for a change? ServiceNow falls under the IT Operations department and is responsible for building, deploying and supporting the platform for 5000+ users. Toast is a fast paced company with a demanding user base that relies on a wide range of features and functionality provided by ServiceNow. This role requires someone who can deliver on tight deadlines, has the ability to pivot and change priorities, has excellent time management skills, and enough expertise to creatively solution complex and ambiguous requests. About this roll: The ServiceNow team is growing to meet the increasing demand of Toast. ServiceNow plays a critical role in helping our users streamline their work loads, collaborate with other departments, meet compliance requirements, and organize and maintain data. The ServiceNow team has developed the platform to include a multitude of complex features and functionality and in order to continue to maintain, support, and innovate new solutions an additional Developer is needed. Do you have the right ingredients: We are looking for a ServiceNow Application Developer (CMDB) who has experience for delivering on IT Operations and Asset Management on the Servicenow Platform. This is done by leveraging IT Datacenter technologies , DevOps, and cloud initiatives with Servicenow applications that focus on CMDB / CSDM. service mapping, and discovery. This is a highly technical position that must be familiar with populating CMDB CI Classes using out of box and importing them through MID Servers and setting up Transform Maps. This role will interact with various stakeholders that are consumers of the CMDB data. Must Have: Knowledge of the ServiceNow platform. Hands on experience with integrations and data ingestion systems Hands on experience with Discovery (MID Servers) Ensure CI data is properly maintained and is available when and where it is needed Develop, document, and implement CI Data Governance processes and procedures for effectively managing CI data Ensure that the CMDB effectively supports other ITSM processes (Incident, Problem, Change) Ensure that the CMDB quality of the CMDB data is maintained and that target metrics are established and met, resolving issues in a timely manner Module Knowledge: ITSM, ITOM, IRM, GRC, SAM Experience working in an Agile environment and participating in Sprint cycles Examples of implementing a new module, what features and functions within that module that were built out, and what need was being fulfilled for the customer. Strong collaboration skills - you will be required to collaborate with internal and external teams on a daily basis. Strong communication skills - must be able to explain complex concepts to a wide range of audiences. Nice to have: UX or UI educational or professional experience Experience building, configuring, and deploying major modules at a large scale Location: Bangalore, India. Minimum educational qualifications : Any UG Work Model: Hybrid (2 days a week in office) Work Timings: 2pm - 11pm IST Travel needs: None At Toast, we assess our leaders based on our competency framework. These are the competencies identified and required for the position: Builds and Develops High Performing Teams The ServiceNow Developer has an understanding of the strengths of those on the team in order to delegate, mentor, and collaborate effectively. The Developer is able to identify knowledge gaps within the team and can recommend how best to accommodate it. Communicates, Influences and Collaborates Effectively Cross functional partnerships and collaboration are critical to this role and this team. The Developer is a top tier escalation contact that builds solutions and makes final decisions based on what is best for the user and for the ServiceNow platform. Demonstrate Critical Thinking and Sounds Decision Making The ServiceNow Developer needs to be able to make decisions based on risk, ROI, business need, and platform ability and scalability. These decisions need to be based on metrics and hard evidence and presented in an efficient and effective communication style. The Developer will need to be able to pull and represent metrics and evidence for major decisions. Drives Action, Innovation and scalable Results The ServiceNow Developer intakes the user request and ensures the solution output is scalable, long lasting, accessible and considerate of how the rest of the ServiceNow environment operates as well as the needs of Toast. This role requires consideration of Toast, the teams at Toast, and how ServiceNow can be utilized to improve the user experience. Navigates Ambiguity and Complexity Our users understand the issue they are trying to resolve but may not understand how to get there. The ServiceNow developer will work with users to understand their needs, design and build custom solutions, and test and deploy. The ServiceNow team navigates ambiguous and complex end user requests by building creative and custom solutions. This role requires patience, creativity and an extensive understanding of the ServiceNow platform in order to provide long term solutions.