515 Itom Jobs - Page 16

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Business Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions to enhance operational efficiency and effectiveness. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement software solutions to meet business requirements. Collaborate with cross-functional teams to analyze and understand project requirements. Conduct code reviews and provide feedback to ensure code quality. Troubleshoot and debug applications to resolve issues efficiently. Stay updated with industry trends and best practices to enhance development processes. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management. Strong understanding of IT operations management processes. Experience in designing and implementing ITOM solutions. Knowledge of ServiceNow platform capabilities and configurations. Hands-on experience in developing ServiceNow applications. Good To Have Skills:Experience with ServiceNow Service Mapping. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in the development and enhancement of software solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to define, design, and ship new features. Develop high-quality software design and architecture. Identify, prioritize, and execute tasks in the software development life cycle. Conduct software analysis, programming, testing, and debugging. Create technical documentation for reference and reporting. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management. Strong understanding of IT operations management processes. Experience in designing and implementing ITOM solutions. Knowledge of ServiceNow platform capabilities and best practices. Hands-on experience in configuring ServiceNow ITOM modules. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Business Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in the development and enhancement of software solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to define, design, and ship new features. Develop high-quality software design and architecture. Identify, prioritize, and execute tasks in the software development life cycle. Conduct software analysis, programming, testing, and debugging. Create technical documentation for reference and reporting. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management. Strong understanding of IT operations management processes. Experience in designing and implementing ITOM solutions. Knowledge of ServiceNow platform capabilities and best practices. Hands-on experience in configuring ServiceNow ITOM modules. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions to enhance operational efficiency and effectiveness. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement software solutions to meet business requirements. Collaborate with cross-functional teams to analyze and understand project requirements. Conduct code reviews and provide feedback to ensure code quality. Troubleshoot and debug applications to resolve issues efficiently. Stay updated with industry trends and best practices to enhance development processes. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management. Strong understanding of IT operations management processes. Experience in designing and implementing ITOM solutions. Knowledge of ServiceNow platform capabilities and configurations. Hands-on experience in developing ServiceNow applications. Good To Have Skills:Experience with ServiceNow Service Mapping. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that enhance operational efficiency and effectiveness. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement software solutions to meet business requirements. Collaborate with team members to design and deliver high-quality applications. Troubleshoot and resolve technical issues in applications. Stay updated with industry trends and best practices. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management. Strong understanding of IT operations management processes. Experience in designing and implementing ITOM solutions. Knowledge of IT service management principles. Hands-on experience with ServiceNow platform. Good To Have Skills:Experience with ServiceNow Service Mapping. Additional Information: The candidate should have a minimum of 2 years of experience in ServiceNow IT Operations Management. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education

Solution design and architecture in the fields of Digital IT Service Management, Service Assurance, and AIOps, including infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, and server and network automation tools across Data Centre, Cloud, Network, and EUC domains. The portfolio encompasses BSM tools solutions and pre-sales activities necessary to build IT services for end customers. This includes solution architecting, consulting, tools portfolio optimization, process gap analysis, solution defense, OEM alliances, delivery interface, and service level management. The role involves ensuring proactive engagement with customers to understand their tools estate and proposing next-generation solution areas that deliver business value. Responsibilities also include completing the technical response of proposals, including compliance with requirements, and incorporating Wipro's proprietary solutions and IPs, such as HOLMES. The individual will be responsible for reviewing, enhancing, and improving tools-specific solutions, value propositions, and pricing based on experience and expertise in BSM solutions at large strategic outsourcing engagements for Wipro. Additionally, this role involves managing interactions with partners such as Splunk, AppDynamics, Dynatrace, Moogsoft, HP, Microfocus, BMC, Microsoft, and ServiceNow Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research? Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc.? Attain market references and recognition through highest analyst rankings, client testimonials and partner credits? Be the voice of Wipros Thought Leadership by speaking in forums (internal and external)? Mentor developers, designers and Junior architects in the project for their further career development and enhancement Qualifications: 10+ Years of experience in IT industry in infrastructure support and management area Experience in Enterprise tools solutioning covering ITSM, ITOM, ITAM tools. Demonstrated ability to communicate both laterally and up to influence decisions and actions. Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc

Hiring ServiceNow Implementation Specialist. Job Overview: We are seeking a highly skilled and motivated ServiceNow Implementation Specialist to join our team. The ideal candidate will have extensive experience with implementing and configuring ServiceNow solutions, particularly in the IT Service Management (ITSM) space. You will be responsible for managing the end-to-end process of ServiceNow implementation, ensuring that business requirements are met through effective platform configuration, integration, and automation. Experience: 4-7 Years Job Location: Thane Key Skills Requirement gathering & Solution Design ServiceNow Implementation & Configuration ServiceNow Integration Customization & Development Support & Troubleshooting Continuous Improvement Skills & Responsibilities Collaborate with stakeholders to gather functional and technical requirements. Design solutions that meet industry best practices and align with business processes. Implement and configure ITSM, ITOM, and ITAM modules on the ServiceNow platform. Customize ServiceNow applications, including UI policies, business rules, and workflows, to align with client needs. Integrate ServiceNow with external systems and third-party applications. Promote ITIL and ServiceNow best practices in process implementation and solution design. Provide recommendations for process automation, incident reduction, and resource optimization. Develop and execute test plans, document configuration changes, and provide end-user training. Create and maintain technical documentation for configurations, workflows, and integrations. 4-7 years of experience in ServiceNow implementation, with a focus on ITSM, ITOM, and ITAM. Strong experience in designing, configuring, and supporting ServiceNow workflows and processes. Proficiency in scripting languages (JavaScript, Glide Script) and experience in REST/SOAP integrations. Strong understanding of ITIL processes and practices. Proficiency in developing ServiceNow custom applications and integrations. Knowledge of asset management, CMDB, and discovery tools. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities to work with stakeholders and team members. Ability to work independently and in a team, managing multiple priorities in a fast-paced environment. Qualification: BE./B.Tech/BCS/BCA/Bsc.IT or Masters Degree in Computers/Information Technology Regards, Pranita Talent Acquisition Specialist || NGenious Solutions

Skill Set: ServiceNow Project Lead, ITSM , HRSD & Pre Sales Job Description We are seeking a highly motivated and experienced ServiceNow Lead with a strong background in presales and technical leadership to join our dynamic team. The ideal candidate will have around 10 years of experience in the IT industry, including extensive hands-on knowledge of the ServiceNow platform and expertise in presales activities such as solutioning, client presentations, and RFP responses. Key Responsibilities: Presales and Solutioning: Lead presales activities by understanding client requirements, developing tailored ServiceNow solutions, and delivering compelling proposals. Collaborate with sales teams to qualify leads and identify opportunities to position ServiceNow as the preferred solution. Design and present customized ServiceNow demos and proof-of-concept solutions to prospective clients. Respond to RFPs, RFIs, and other client inquiries, ensuring high-quality and comprehensive responses. ServiceNow Expertise: Provide deep technical expertise on ServiceNow modules such as ITSM, ITOM, HRSD, CSM, and others as needed. Stay updated with the latest features, functionalities, and best practices on the ServiceNow platform. Guide clients in defining the technical architecture, integrations, and implementation approach for ServiceNow solutions. Leadership and Collaboration: Act as a technical lead in presales engagements, working closely with architects, developers, and delivery teams to ensure feasibility and alignment with client expectations. Mentor and guide junior team members to enhance their technical and client interaction skills. Collaborate with cross-functional teams to ensure seamless transitions from presales to delivery phases. Client Engagement and Relationship Management: Build and maintain strong client relationships by providing strategic advice and ensuring client satisfaction during the presales process. Identify additional opportunities for ServiceNow adoption and expansion within client environments. Business Growth and Strategy: Contribute to the development of go-to-market strategies for ServiceNow offerings. Analyze market trends, client feedback, and competitor strategies to refine service offerings and approach. Required Skills and Qualifications: Experience: Around 10 years of overall IT experience, with at least 5 years focused on ServiceNow and 3+ years in a presales role. Technical Skills: In-depth knowledge of the ServiceNow platform, including scripting, integrations, and module configurations. Strong understanding of ITSM, ITOM, ITBM, HRSD, or CSM. Experience with ServiceNow APIs, workflow automation, and orchestration. Presales Expertise: Proven ability to design and deliver tailored demos and presentations. Strong experience in responding to RFPs/RFIs and creating detailed technical proposals. Leadership Skills: Excellent communication, presentation, and interpersonal skills. Ability to manage multiple presales opportunities simultaneously and work in a fast-paced environme We are seeking a highly motivated and experienced ServiceNow Lead with a strong background in presales and technical leadership to join our dynamic team. The ideal candidate will have around 10 years of experience in the IT industry, including extensive hands-on knowledge of the ServiceNow platform and expertise in presales activities such as solutioning, client presentations, and RFP responses. Key Responsibilities: Presales and Solutioning: Lead presales activities by understanding client requirements, developing tailored ServiceNow solutions, and delivering compelling proposals. Collaborate with sales teams to qualify leads and identify opportunities to position ServiceNow as the preferred solution. Design and present customized ServiceNow demos and proof-of-concept solutions to prospective clients. Respond to RFPs, RFIs, and other client inquiries, ensuring high-quality and comprehensive responses. ServiceNow Expertise: Provide deep technical expertise on ServiceNow modules

Job Description Serve as a part of an ServiceNow IT operations management (ITOM) team in a fast-paced Web application environment supporting the Alight business. Work with the customers and team to comprehend requirements and provide recommendations based on ITOM system capabilities, industry best practices, and the preferred outcome. Work in a dynamic, large team and environment supporting the business, using next-generation tools, standards, and processes, including AWS, Automation, ServiceNow, Terraform, and operating in an Agile environment. You will be developing and supporting the following ServiceNow products within this role: Service Mapping, Discovery, CMDB, Software Asset Management, and Hardware Asset Management. The primary responsibilities of the role include: Partners with business and IT operations stakeholders to define, prioritize and execute ServiceNow ITOM operational needs and enhancements to successfully deliver ongoing capabilities. Leads sessions to gather, define, and document business and technical requirements and operate in an agile environment. Develops and implements new ServiceNow ITOM features and modules for Service Mapping, Discovery, CMDB, Software Asset Management, and Hardware Asset Management. Provide ongoing ServiceNow technical support for following ServiceNow Products: Service Mapping, CMDB, Discovery, Software Asset Management, and Hardware Asset Management. Supports and maintains ServiceNow ITOM technical server environments (e.g. ServiceNow mid servers), including oversight of ongoing development activities and system administration. Oversees and executes migration of code and configurations across ServiceNow development, test, and production environments, including planning, testing and change management. Creates technical requirements, design, and playbook documentation to support ServiceNow ITOM initiatives. Maintain and ensure the ServiceNow configuration management database (CMDB) to ensure is accurate and up to date. Provide technical support for ITOM integrations with other tools via Service Graph connectors or other ServiceNow methods. Coordinate and support all ServiceNow Discovery, CMDB, Software Asset Management, and Hardware Asset Management plugin and release upgrades. Advising and researching on new ITOM tools and features. Resolution of incidents and implementation of changes tasks associated with ITOM. Forges strong, collaborative relationships and build consensus among competing stakeholders across business and IT peers, leveraging exceptional communication and interpersonal skills. Escalate and manage support cases to resolve technical or functional issues with ServiceNow vendor. A successful candidate will provide the following professional background: Minimum 5 years of experience in developing, administrating, and supporting ServiceNow. Extensive and proven experience with supporting, developing, and implementing ITOM modules (Discovery, Service Mapping), Software Asset Management, Hardware Asset Management, and configuration management database (CMDB) in an enterprise production environment. ServiceNow Certifications in CMDB, Discovery, Software Asset Management, Hardware Asset Management, and ServiceNow Administration. Experience supporting mid servers running on Microsoft Windows Servers. Knowledge of Amazon Web Services (AWS) services and integration with ITOM is a plus. Knowledge of scripting languages, including PowerShell or Bash. Teamwork ability. Must be good team player. Strong Organizational skills and excellent work ethics. Excellent communicator and able to collaborate with teams in various locations. Excellent knowledge of English Language (Verbal and Written). Excellent follow up skills, self-directed, and proactive.

ServiceNow Business Analyst 4 to 9 Years All UST Locations 0 to 30 Days 25 LPA Job TitleServiceNow Business AnalystJob Summary:We are seeking a ServiceNow Business Analyst with 4+ years of experience to bridge thegap between business needs and technical solutions. The ideal candidate will have strongexpertise in ServiceNow modules, workflows, and configurations, along with the ability toanalyze business requirements, optimize processes, and ensure seamless implementation ofServiceNow solutions. Key Responsibilities:Business Analysis & Requirements Gathering Work closely with business stakeholders to gather, analyze, and documentrequirements for ServiceNow solutions. Translate business needs into functional specifications for ServiceNow configurations,enhancements, and integrations. Conduct gap analysis to identify areas for process improvement within ServiceNow. Collaborate with developers, architects, and QA teams to ensure accurateimplementation of requirements.ServiceNow Implementation & Configuration Support Assist in the configuration of ServiceNow modules, including ITSM, ITOM, CSM,HRSD, and CMDB as required. Define and optimize ServiceNow workflows, catalog items, and forms to align withbusiness needs. Provide input on ServiceNow UI/UX enhancements to improve user experience. Work with ServiceNow development teams to validate that solutions meet businessand technical requirements.Stakeholder Collaboration & Communication Act as the primary liaison between business users and technical teams forServiceNow-related initiatives. Facilitate workshops, requirement sessions, and demonstrations to ensurealignment between stakeholders. Prepare and deliver ServiceNow-related training materials, documentation, andknowledge articles. Provide post-implementation support and act as a point of contact for ongoingenhancements and improvements.Process Improvement & Reporting Identify opportunities for workflow automation and process optimization withinServiceNow. Assist in developing metrics, reports, and dashboards using ServiceNow PerformanceAnalytics. Conduct periodic reviews to assess ServiceNow system health and data integrity. Support compliance and governance by ensuring adherence to best practices andsecurity policies. Required Qualifications:ServiceNow Knowledge & Experience 4+ years of experience as a Business Analyst working with ServiceNow platform. Strong understanding of ServiceNow ITSM processes (Incident, Problem, Change,Request, Knowledge Management). Experience working with CSM, ITOM, HRSD, CMDB, or other ServiceNow modules isa plus. Familiarity with ServiceNow configurations, UI policies, business rules, workflows,and integrations. Knowledge of ServiceNow reporting, dashboards, and Performance Analytics. Understanding of Agile and ITIL frameworks.Technical & Analytical Skills Ability to write functional specifications and collaborate with developers onServiceNow solutions. Experience in testing ServiceNow applications, including user acceptance testing(UAT). Familiarity with ServiceNow API integrations (REST, SOAP) is a plus. Proficiency in JIRA, Confluence, or similar tools for project documentation andtracking.Soft Skills & Work Environment Excellent communication skills to work effectively with business and technical teams. Strong analytical and problem-solving abilities with attention to detail. Ability to prioritize tasks and work in a fast-paced, Agile environment. Self-motivated with a continuous improvement mindset. Preferred CertificationsServiceNow Certified System Administrator (CSA) (Preferred) ServiceNow Certified Implementation Specialist ITSM, CSM, or HRSD (Plus) ITIL v4 Foundation Certification (Preferred)

We are looking for a ServiceNow Architect to join our team and lead the design, development, and implementation of ServiceNow solutions for our ITSM tools. You will be responsible for translating business requirements into technical specifications, creating and maintaining ServiceNow applications and integrations, and ensuring best practices and standards are followed. You will also provide technical guidance and mentorship to other ServiceNow developers and consultants, and collaborate with project managers, business analysts, and stakeholders to deliver high-quality solutions. Role & responsibilities Design, develop, and implement ServiceNow solutions using ServiceNow Studio, Scripting, Workflow, APIs, and other tools. Configure and customize ServiceNow modules such as ITSM, ITOM, ITBM, HR, CSM, GRC, and others. Integrate ServiceNow with other systems and applications using REST, SOAP, MID Server, and other methods. Perform system administration, testing, debugging, and troubleshooting of ServiceNow applications and integrations. Lead and participate in design and code reviews, and ensure adherence to coding standards, best practices, and security guidelines. Provide technical leadership and mentorship to other ServiceNow developers and consultants. Communicate effectively with project managers, business analysts, and stakeholders to understand business requirements and provide technical solutions. Document and maintain technical specifications, design documents, user guides, and other project artifacts. Stay updated with the latest ServiceNow features, functionalities, and trends. Preferred candidate profile Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. At least 8 years of experience in ServiceNow development and architecture. ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications. ServiceNow Certified Implementation Specialist and ServiceNow Certified Master Architect certifications are preferred. Strong knowledge of ServiceNow platform, architecture, modules, and features. Proficient in ServiceNow Studio, Scripting, Workflow, APIs, and other development tools. Experience in configuring and customizing ServiceNow modules such as ITSM, ITOM, ITBM, HR, CSM, GRC, and others. Experience in integrating ServiceNow with other systems and applications using REST, SOAP, MID Server, and other methods. Experience in system administration, testing, debugging, and troubleshooting of ServiceNow applications and integrations. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Ability to manage multiple projects and prioritize tasks. Ability to learn new technologies and adapt to changing requirements. Perks and benefits

We are looking for a ServiceNow Senior Developer to join our team and help us deliver innovative solutions for our airline. You will be responsible for designing, developing, testing, and maintaining ServiceNow applications and integrations. You will also collaborate with other developers, analysts, and stakeholders to ensure the quality and performance of the solutions. Role & responsibilities Develop and customize ServiceNow applications and modules using JavaScript, HTML, CSS, AngularJS, and REST/SOAP APIs. Implement and configure ServiceNow features such as workflows, business rules, UI actions, UI policies, data policies, client scripts, ACLs, notifications, reports, and dashboards. Integrate ServiceNow with other systems and platforms using MID server, web services, email, and other methods. Perform unit testing, system testing, and user acceptance testing of ServiceNow solutions. Debug and troubleshoot issues and defects in ServiceNow code and configuration. Document and maintain technical specifications and user guides for ServiceNow solutions. Provide technical support and guidance to end users and other stakeholders. Follow best practices and standards for ServiceNow development and administration. Stay updated with the latest ServiceNow features and enhancements. Preferred candidate profile Bachelors degree in computer science, Information Systems, or related field. At least 6 years of experience in ServiceNow development and administration. Strong knowledge of ServiceNow platform, modules, and applications. Proficient in JavaScript, HTML, CSS, Angular, and REST APIs. Experience in creating and modifying workflows, forms, reports, and dashboards using ServiceNow tools and scripting. Experience in using ServiceNow APIs, integrations, and web services. Experience in using ServiceNow Studio, Update Sets, and Application Scoping. Certification in ServiceNow System Administrator, Application Developer, or Implementation Specialist is a plus. Excellent communication, collaboration, and problem-solving skills. Ability to work independently and as part of a team. Perks and benefits

Candidates have experience in Service Mapping, Servicenow Discovery , CMDB and ITOM Experience :6-9 Permanent position Hybrid working Only immediate to 15 Days joiners

Hi We are looking for Servicenow Developer with ITOM. Exp: 6-13Yrs Location: Hyderabad, Bengaluru, Chennai, Pune Work Mode: Hybrid Immediate joiners Notice Period: 0-15 Days Excellent Communication Required Skills: - 5+ years of ServiceNow development experience, with at least 3+ years specializing in ITOM. - Strong knowledge and experience in ServiceNow Discovery, Service Mapping, Event Management, Cloud Management, and CMDB architecture. - Deep understanding of Service Graph, CSDM (Common Service Data Model), and CI relationships. - Hands-on expertise in configuring and optimizing MID Servers, probes, and patterns. - Experience with JavaScript, Glide API, REST/SOAP APIs, and web services. - Proficiency in ServiceNow Orchestration and automation frameworks. - Strong background in networking, cloud environments (AWS, Azure, GCP), and infrastructure components. - Experience integrating ITOM solutions with monitoring tools (e.g., Splunk, SolarWinds, Dynatrace, Cisco Intersight, AlertSite). - Solid understanding of ITIL frameworks, enterprise IT operations, and best practices. - Strong analytical, problem-solving, and communication skills. - Ability to work independently and collaboratively in a fast-paced environment. Share your CV to hrd5@ontimesolutions.in or Call 9036023373

Role & responsibilities Developing , installing, and troubleshooting ServiceNow applications Integrating ServiceNow with other programs Participating in requirement gathering, design reviews, and SCRUM meetings Creating and updating configuration documentation Deploying solutions in test environments and ensuring quality Performing platform upgrades and implementing best practices Scripting in various areas like Business Rules, Client Scripts, UI Actions, etc. Developing integrations with third-party tools using REST API and SOAP web services Providing training and support to team members

Required Skills & Experience: Extensive experience in ServiceNow ITOM or ITAM modules (Discovery, Event Management, Orchestration, Asset Management). Strong knowledge of ServiceNow platform configuration, scripting, and integration. Experience in Implementation of SAM with ServiceNow. Proven leadership experience in implementing large-scale ServiceNow projects. ServiceNow Certified System Administrator (CSA) or relevant certifications preferred. Excellent problem-solving and communication skills. Role & responsibilities Preferred candidate profile Perks and benefits

Job Description About Company: One of the leading Telecom Service Providers Overview The Technical Architect is a key position that reports to the Principal Architect in the IT-Ops department . The role is responsible for designing business processes as per customer needs, strategizing cloud architecture and migration, and upholding winning values and contributing to the company's vision. Roles and Responsibilities Implementation of ServiceNow Modules, administration, improvement and support of the latest ServiceNow platform. Perform all aspects of Platform Administration, Design, Development and implementation of ServiceNow. Perform minor and major enhancements requests to a clients ServiceNow instance(s), including changes to the user interface, system properties, foundation data, existing workflows. Extensive experience of working with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, GlideAjax etc. Facilitate roll out of new applications and modules in ServiceNow Identify system deficiencies, recommend solutions as a trusted advisor to clients Perform ServiceNow upgrade administration assistance to ensure clients leverage of the latest releases of the ServiceNow application ensuring implementation occurs in a timely manner with minimal or no disruption to client IT operations Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible Ensure tool configuration consistency across development, testing and production environments Experience analyzing the issue, estimating the efforts and proposing solutions or prototyping. Rigorously follow ServiceNow development best practices. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Requirements A Bachelor's degree in any field, with a desired MSc/BE/Masters with In-depth understanding of Telecom (eTOM, TAM, SID frameworks) OSS/BSS business process, Telecom Domain expertise good to have but not mandatory. specialization in IT/Computer Science A minimum of 10-15 years of work experience Experience working in multi-channel delivery projects ServiceNow ITSM, ITOM and other modules expertise in ServiceNow.

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: A ServiceNow Application Developer at Crowe is responsible for designing, developing, and implementing applications on the ServiceNow platform to meet organizational needs. This role involves creating custom applications, enhancing existing functionalities, and ensuring the platform's optimal performance through innovative solutions. Candidates should have 3-5 years of experience in ServiceNow development. Key Responsibilities Application Development: Design and develop custom applications, services, and processes on the ServiceNow platform, ensuring they meet business requirements and standards. Platform Enhancement: Enhance existing applications and functionalities to improve efficiency and user experience. Integration Development: Develop integrations with other systems and applications, ensuring seamless data flow and interoperability. Troubleshooting: Diagnose and resolve application-related issues promptly to minimize disruptions. System Upgrades: Assist with system upgrades, patches, and releases to keep the platform up-to-date and secure. Documentation: Maintain comprehensive documentation of application designs, configurations, and processes for future reference and auditing purposes. Collaboration: Work closely with stakeholders to gather requirements and provide technical expertise in application development. Compliance and Security: Ensure compliance with organizational policies and security standards, implementing necessary controls to protect sensitive data. Skills Technical Expertise: Proficiency in ServiceNow application development, including scripting, UI design, and integration. Problem-Solving Skills: Strong analytical and problem-solving abilities to diagnose and resolve application issues. Communication Skills: Excellent verbal and written communication skills to interact with users and stakeholders effectively. Module Experience: Experience in ITSM, CSM, ITOM, SPM, IRM, and platform development. Project Management: Ability to manage multiple tasks and projects simultaneously, ensuring timely completion and quality. Development Languages: JavaScript, HTML, CSS, AngularJS, and REST/SOAP APIs Platform Expertise: Proficiency in developing and configuring applications on the ServiceNow platform Integration: Experience in integrating ServiceNow with other enterprise systems Scripting: Advanced scripting skills in ServiceNow, including business rules, client scripts, UI policies, and script includes Problem Solving: Strong analytical and troubleshooting skills Qualifications/Certifications Certifications: Relevant certifications such as ServiceNow Certified System Admin (CSA), ServiceNow Certified Application Developer (CAD) are preferred. Experience: 3-5 years of prior experience in ServiceNow application development or a similar role is highly desirable. We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe Horwath IT Services Private Ltd. is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world. Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Job DescriptionJob Description ServiceNow ITSM and ITOM Developer About Jade Jade Global is a well-positioned, long-time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Role Summary ServiceNow developers specializing in ITSM and ITOM are responsible for managing the ServiceNow platform to optimize IT service delivery and IT operations. This includes designing, configuring, developing, troubleshooting, and implementing baseline and custom ITSM and ITOM applications. Key Responsibilities Develop, install, and troubleshoot ServiceNow ITSM and ITOM modules. Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management. Manage and enhance ITOM functionalities, including Discovery, Event Management, Service Mapping, and Cloud Management. Create & Modify Probes, Sensors, and Patterns against multiple types of infrastructure and applications Integrate ServiceNow with external platforms using REST/SOAP APIs and MID servers. Maintain a healthy and accurate CMDB by implementing Discovery and Service Mapping best practices. Automate IT processes using Flow Designer, workflows, and scripting. Implement, Monitor, and optimize Event Management for incident correlation and proactive issue identification. Create dashboards and performance analytics for ITSM and ITOM metrics. Provide training, documentation, and support for ITSM and ITOM functionalities. Assist in end-to-end ServiceNow implementations, from requirement gathering to deployment. Manage work queues for multiple clients, ensure work is well defined and scoped, and assigned to ServiceNow Technical Consultants for development Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Education Bachelors degree in Computer Science, IT, or a related field. Job Requirements 4-6 years of ServiceNow development experience. CSA/CAD certifications (Compulsory). CIS-ITSM or CIS-ITOM certification (Compulsory). Strong knowledge of JavaScript. Experience with configuration of ITSM and ITOM modules. Knowledge, Skills, Abilities, and Responsibilities Expertise in ServiceNow ITSM modules: Incident Management Problem Management Change Management Knowledge Management Request Management Strong understanding of ITOM processes and modules: Discovery: Configure and manage infrastructure discovery. Event Management: Correlate events with incidents for proactive issue resolution. Service Mapping: Map applications and services to underlying infrastructure. Cloud Management: Integrate cloud environments into ServiceNow. Comprehensive knowledge of CMDB best practices and CI relationship mapping. Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and ITOM solutions. Proven ability to deliver end-to-end solutions for ITSM and ITOM requirements. Excellent communication and presentation skills

#Exciting Career #Opportunities at #NastechGlobal!! #NastechGlobal is hiring for #ServiceNow IT Service Management. Role: ServiceNow IT Service Management Experience: 4+ Years Location: Bangalore Job Type: #WFO Contract to Hire (C2H) Work Schedule: 5 days a week Salary: Up to 7 LPA Mandatory: PF Contribution #Interested Candidates, Share to Pavan.bairu@nastechglobal.com

Job Overview: The position requires an experienced and ambitious candidate who is passionate about technology and is self-driven. We have an energetic workplace where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch. Responsibilities of the role include : Implementation and Configuration: Design, configure, and implement ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management. Discovery & Mapping: Develop and maintain the CMDB with accurate information on IT assets, resources, and relationships through ServiceNow Discovery and Service Mapping. Event Management: Set up event rules, integrations, and alerting mechanisms; monitor, consolidate, and correlate events from multiple monitoring sources. Orchestration: Automate routine IT tasks and workflows, integrating with external systems to streamline operations. Operational Insights: Use ServiceNow’s Operational Intelligence and Health Log Analytics for proactive monitoring, anomaly detection, and performance insights. Optimization & Troubleshooting: Analyze and optimize existing ServiceNow ITOM implementations to maximize performance and functionality How You’ll Grow at In Time Tec In Time Tec, has made significant investments to create a stimulating environment for its people to grow. We want each of our employees to grow in their way and play their roles while honing their ownership abilities. As part of those efforts, we provide our professionals with a range of educational opportunities to help them grow in their career. Our guiding principles of leadership, trust, transparency, and integrity serve as the foundation for everything we do and every success we achieve. We are proud of these fundamental principles since they demonstrate our dedication towards them as a “One Team”. We value every individual by giving them the freedom to make daily decisions that can support their health, well-being, confidence, and awareness. Our leadership team is there to offer the safe base by giving the right budding environment, instruction, tools, and chances necessary for your professional development in achieving your goals. Our people and culture work together in a collaborative environment, making In Time Tec a thriving place to work. You can find out more about Life at In Time Tec here.

About this role: Wells Fargo is seeking a Lead Software Engineer We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Lead complex technology initiatives including those that are companywide with broad impact Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines Design, code, test, debug, and document for projects and programs Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals Lead projects, teams, or serve as a peer mentor Required Qualifications: 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: At least 5+ years of development experience within ServiceNow. Experience. ITSM Workspaces and predictive intelligence, Process Mining. with ITSM, ITOM, Discovery, CMDB, Integration Hub, and/or Event Management modules a big plus. At least 8 years of experience integrating ServiceNow with other systems via APIs and Integration Hub. At least 4 years of experience with Flow Designer. Knowledge of ServiceNow functionality such as business rules, scripts, and Access Control List (ACL) rules. Knowledge of business analysis processes and concepts. Experience with Agile development processes and methodologies. Experience working in a global setting. Experience working with implementation partners and managed service providers. Bachelor's degree in computer science, Information Technology, or a related field. Job Expectations: Ability to successfully lead a team and drive the success of ServiceNow initiatives. Proven ability to successfully work in a matrix team environment that presents significant change and tight timeframes. Excellent communication skills (both written and verbal) Strong interpersonal skills. Ability to build positive relationships with key stakeholders. Strong analytical and problem-solving skills. Ability to quickly learn new concepts and functionality as Morningstar expands our ServiceNow footprint. Focus on quality and attention to detail. Experience in ServiceNow ITSM module is a must. Other modules and latest implementation if ServiceNow is a plus. or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1. Technical Skills - ServiceNow IT Service Management (ITSM): Deep understanding of Incident, Problem, Change, and Request Management modules. ServiceNow Operations Management: Familiarity with modules like Event Management, Discovery, Orchestration, and ITOM (IT Operations Management). Incident & Problem Resolution: Handling major incidents, root cause analysis, and problem resolution. Change & Release Management: Managing change requests, approvals, and deployments in ServiceNow. Service Catalog & Self-Service Portal: Configuring and managing service requests. ServiceNow CMDB (Configuration Management Database): Maintaining and troubleshooting CMDB data for accurate service mapping. Automation & AI Integration: Implementing ServiceNow Flow Designer, Virtual Agent, and Predictive Intelligence for automating service operations. Monitoring & Event Management: Using ServiceNow Event Management to detect, prioritize, and respond to IT incidents. Performance Analytics & Reporting: Generating reports and dashboards to monitor service performance and SLAs. 2. IT Service Management & Process Knowledge ITIL Framework: Strong understanding of ITIL best practices for service operations. SLA & KPI Management: Ensuring services meet performance targets and SLAs. Knowledge Management: Creating and maintaining knowledge articles for quicker incident resolution. Service Resilience & Business Continuity: Ensuring IT services remain operational with minimal disruptions. 3. Soft Skills Incident Communication & Coordination: Clear communication with stakeholders during critical incidents. Analytical & Problem-Solving Skills: Diagnosing issues quickly and efficiently. Collaboration & Teamwork: Working across IT teams, vendors, and management. Customer Service Orientation: Ensuring end-user satisfaction through smooth IT service delivery. Relevant Certifications for Service Operations (ServiceNow Job Profile) 1. ServiceNow Certifications (Essential for Service Operations roles) (optional) ServiceNow Certified System Administrator (CSA) Foundational knowledge of ServiceNow, including ITSM basics. (Required) ServiceNow Certified Application Developer (CAD) For professionals customizing and extending workspace functionalities using JavaScript, UI policies, and scripting. (Required) ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) In-depth understanding of ServiceNow ITSM, including Incident, Problem, and Change Management. (Required) ServiceNow Certified Implementation Specialist IT Operations Management (CIS-ITOM) Covers ServiceNow ITOM, including Event Management, Discovery, and Orchestration. (optional) ServiceNow Certified Implementation Specialist Performance Analytics (CIS-PA) Focuses on dashboards and reporting, useful for monitoring service operations. (optional) ServiceNow Certified Implementation Specialist CMDB (CIS-CMDB) Covers CMDB best practices for accurate service mapping. (optional).

About this role: Wells Fargo is seeking a senior Software Engineer We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Lead moderately complex initiatives and deliverables within technical domain environments Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals Lead projects and act as an escalation point, provide guidance and direction to less experienced staff Required Qualifications: 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: ServiceNow experience At least 4 years of development experience within ServiceNow. Experience with ITSM, ITOM, Discovery, CMDB, Integration Hub, and/or Event Management modules a big plus. At least 4 years of experience integrating ServiceNow with other systems via APIs and Integration Hub. Job Expectations: At least 3 years of experience with Flow Designer. Knowledge of ServiceNow functionality such as business rules, scripts, and Access Control List (ACL) rules. Knowledge of business analysis processes and concepts. Experience with Agile development processes and methodologies. Experience working in a global setting. Experience working with implementation partners and managed service providers. Bachelor's degree in computer science, Information Technology, or a related field. Ability to successfully lead a team and drive the success of ServiceNow initiatives. Proven ability to successfully work in a matrix team environment that presents significant change and tight timeframes. Excellent communication skills (both written and verbal) Strong interpersonal skills. Ability to build positive relationships with key stakeholders. Strong analytical and problem-solving skills. Ability to quickly learn new concepts and functionality as Morningstar expands our ServiceNow footprint. Focus on quality and attention to detail.

About this role: Wells Fargo is seeking a senior Software Engineer We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Lead moderately complex initiatives and deliverables within technical domain environments Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals Lead projects and act as an escalation point, provide guidance and direction to less experienced staff Required Qualifications: 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: ServiceNow experience At least 4 years of development experience within ServiceNow. Experience with ITSM, ITOM, Discovery, CMDB, Integration Hub, and/or Event Management modules a big plus. At least 4 years of experience integrating ServiceNow with other systems via APIs and Integration Hub. Job Expectations: At least 4 years of experience with Flow Designer. Knowledge of ServiceNow functionality such as business rules, scripts, and Access Control List (ACL) rules. Knowledge of business analysis processes and concepts. Experience with Agile development processes and methodologies. Experience working in a global setting. Experience working with implementation partners and managed service providers. Bachelor's degree in computer science, Information Technology, or a related field. Ability to successfully lead a team and drive the success of ServiceNow initiatives. Proven ability to successfully work in a matrix team environment that presents significant change and tight timeframes. Excellent communication skills (both written and verbal) Strong interpersonal skills. Ability to build positive relationships with key stakeholders. Strong analytical and problem-solving skills. Ability to quickly learn new concepts and functionality as Morningstar expands our ServiceNow footprint. Focus on quality and attention to detail. Technical Skills - ServiceNow ITSM Knowledge: Understanding modules like Incident Management, Problem Management, Change Management, and Request Fulfillment. Service Level Agreements (SLAs): Monitoring SLA performance and ensuring adherence to timelines. Ticket Handling & Resolution: Creating, updating, and resolving tickets using ServiceNow. Automation & AI Integration: Using ServiceNow Virtual Agent, Flow Designer, and AI features for automation. Service Catalog & Self-Service Portal: Managing service requests and designing catalog items. Basic Scripting (JavaScript & Glide API): If required for advanced troubleshooting or customization. IT Asset Management (ITAM): Tracking IT assets and ensuring compliance. 2. IT Service Management (ITSM) & Process Knowledge Incident & Problem Management: Handling major incidents and ensuring problem resolution. Change & Release Management: Managing change requests and deployments. Configuration Management (CMDB): Understanding and managing the ServiceNow CMDB for asset tracking. Knowledge Management: Creating and maintaining knowledge articles. 3. Soft Skills Customer Service & Communication: Clear and professional interaction with end-users and IT teams. Analytical & Troubleshooting Skills: Diagnosing issues and identifying root causes. Time Management & Prioritization: Managing multiple tickets efficiently. Collaboration & Teamwork: Working with different IT teams and departments. Relevant Certifications for a ServiceNow Service Desk Job Profile - 1. ServiceNow Certifications ServiceNow Certified System Administrator (CSA) Covers the fundamentals of ServiceNow, including user interface, configuration, and ticket management. (Required) ServiceNow IT Service Management (CIS-ITSM) Implementation Specialist Advanced certification covering ITSM processes, including Incident, Problem, and Change Management. (optional) ServiceNow Certified Application Specialist Virtual Agent Useful for AI-driven automation in Service Desk operations. (optional) ServiceNow Customer Service Management (CSM) Fundamentals If the role involves handling customer service cases in ServiceNow. (optional) ServiceNow Certified Application Developer (CAD) For professionals customizing and extending workspace functionalities using JavaScript, UI policies, and scripting. (optional)

Roles and Responsibilities Design, develop, and implement ITSM solutions using ServiceNow platform. Collaborate with clients to understand business requirements and translate them into technical designs. Develop workflows, business rules, and integrations for ITOM processes. Conduct discovery assessments to identify gaps in existing systems and provide recommendations for improvement. Provide training and support to end-users on newly implemented solutions. Desired Candidate Profile Strong understanding of ITIL framework and its application in an enterprise environment. Bachelor's degree (B.Tech/B.E.) from a recognized university in Any Specialization. 8-12 years of experience in IT Services & Consulting industry with expertise in ITSM, CMDB, Discovery, GRC, and ServiceNow Development.