515 Itom Jobs - Page 15

Description Customisation or development of enhancement requests for existing ITSM tools and processes Exposure to the follow key modules in ServiceNow is requiredIncident/Problem/Change CMDB Asset Discovery Integration hub (Preferable, not essential) Knowledge Service (Request) Catalog Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills ServiceNow ITSM Languages RequiredENGLISH Role Rarity To Be Defined

Description About The Role Primary Responsibilities Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Design and engineer ServiceNow DLP security solutions that align with corporate level strategies. Create, review and maintain relevant documentation including documenting publishing fixes in central knowledge base. Work with global teams to provide consistent processes and solutions. Competency to lead technical and strategic conversations with respect to ServiceNow SecOps and can advise partners on complex technical deployments and guidance navigating ServiceNow features. Technical Skills Competencies 4+ years of experience in ServiceNow development using Rest APIs , Webservices and JavaScript. Hands-on experience in integrations, Flow designer and Orchestration. Knowledge of MID server and MID server application. Knowledge on Plugin installation and configuration. Excellent communication and collaboration skills. Bachelor's degree in Information Technology, Computer Science or a related discipline. Desirable Experience in ServiceNow SecOps or DLP IR is desirable. Experience with software development methodologies such as Agile or Waterfall. ServiceNow certifications - Certified System Administrator/Certified Application Developer. Working knowledge of ServiceNow team dashboard. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills ServiceNow DLP;ServiceNow MID Server;ServiceNow Flow Designer Languages RequiredENGLISH Role Rarity To Be Defined

Description Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills ServiceNow;ITAM Languages RequiredENGLISH Role Rarity To Be Defined

Description ServiceNow Business Analyst Capgemini is seeking an experienced Business Analyst with a proven track-record of designing and deploying best practice process solutions as part of a ServiceNow deployment. The ideal candidate will work alongside the Platform Architect and Developer to understand the critical business and operational objectives of our customers, and lead workshops to discover, engineer, and deploy ITIL and Service Management based best practices that ultimately lead to a seamless implementation of the ServiceNow platform. Key QualificationsPrepare and lead process and platform requirement workshops with customer sponsors and key stakeholders to provide guidance on best practices, and document platform requirements Extensive consultative experience with at least 2 primary ServiceNow applications, includingIT Service Management Human Resources Service Delivery Customer Service Management Governance, Risk, and Compliance Service Asset and Configuration Management, including a thorough understanding of the Common Services Data Model IT Operations Management Strategic Portfolio Management Document, communicate and validate business, functional design, and process requirements throughout the customer engagement Garner a thorough understanding of our customers as-is environment and identify areas of process/platform improvement in order to recommend solutions that gain process efficiencies, improve long-term platform sustainability, and increase adoption rates. Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes Design and document user acceptance test scripts to validate that the solution provided meets the operational requirements of our customer Collaborate and contribute to the organization to support continuous improvement of our teams abilities to deliver meaningful and timely engagements for our customers Maintain a high level of knowledge in ServiceNow products, processes, best practice, capabilities, and features. Additional QualificationsMinimum 5 years of consultative experience in process definition, improvement, and re-engineering for customers who are adopting the ServiceNow platform Advanced presentation skills, including the creation and delivery of professional PowerPoint presentations Documenting client requirements as stories in the ServiceNow Agile module ITIL V4 Foundations Certification ServiceNow Certified Systems Administrator Certification Experience being a Business Analyst of Business process Consultant for 6 ServiceNow projects- or less of large projects Conducted minimum of 4 sets of ServiceNow Best Practice workshops for the client for 1 of the ServiceNow modules (ITSM,HRSD, ITOM, ITAM, CSM, or others) includingCreating the workshop decks Updating ServiceNow available workbooks for requirements capture or creating your own if ServiceNow does not have them Analyzed client providing information for their current process related to the information covered in the workshops ahead of time and incorporated that information and discussion in the workshop Conducted demos of the modules as part of their workshops in client instance or your PDI if clients is not available Led AS IS to TO BE process discussions with the client to help map their current process to ServiceNow modules and educated them on best practices based on ITIL for ITSM and other processes to align with ServiceNow OOB system Captured client requirements as stories in ServiceNow Agile module or another agile system If used ServiceNow Agile for capturing stories, mapped stories to Epics Worked with ServiceNow architect to map put Sprint Plan and sequence of the stories that need to be developed based on dependencies and functionality Acted as a Lead Business Process Consultant for the BPC team and provided guidance for all ServiceNow modules being implemented Best practice recommendations, workbook creation, client questions Validated captured requirements with the client, answered their questions, conducted walk through of stories and updated Acceptance Criteria based on clients feedback Attended scrums and worked with developers to make sure they understand the stories Facilitated additional discussions with the clients if developers had questions on the stories or requirements was a customization Updated stories based on continuous client or developer input Tested developed stories Understanding and good knowledge of ServiceNow functionality of at least 2 of the modules (ITSM or HRSD ITOM or ITAM, Sec Ops etc) and the difference between configuration and customization Developed test scripts as part of UAT for 2 of the ServiceNow modules Developed training materials for at least 2 ServiceNow modules and conducted client training. Materials included PPT slides and labs Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills ServiceNow;ServiceNow DevOps Languages RequiredENGLISH Role Rarity To Be Defined

ServiceNow Developer Job TitleServiceNow Developer LocationHyderabad Employment TypeFull Time Experience :3 - 14 Yrs Budget 15 to 29 LPA Notice period :0 to 30 Days Job Summary:We are seeking a skilled ServiceNow Developer to join our team. The ideal candidate willfocus on the development, customization, and support of ServiceNow modules, including ITService Management (ITSM), Strategic Portfolio Management (SPM), and ITOperations Management (ITOM). The role requires strong technical expertise inServiceNow scripting, workflows, and integrations.Key ResponsibilitiesDevelop, customize, and support ServiceNow applications, specifically in ITSM,SPM, and ITOM modules. Design and implement ServiceNow workflows, business rules, UI actions, andclient/server scripts. Integrate ServiceNow with external applications using REST/SOAP APIs and MIDServer. Develop and maintain Service Catalog, Request Fulfillment, and ChangeManagement processes. Troubleshoot and resolve issues related to ServiceNow configurations, scripts, andintegrations. Collaborate with stakeholders to understand business requirements and translatethem into technical solutions. Stay updated with the latest ServiceNow features and best practices.Required Skills & QualificationsProficiency in JavaScript, HTML, CSS, and other web technologies. Hands-on experience with ServiceNow scripting (Client Scripts, Business Rules, UIPolicies, Flow Designer, etc.). Strong understanding of ServiceNow data schema, tables, and relationships. Experience in developing custom applications and modules within ServiceNow. Knowledge of ITIL best practices and their implementation in ServiceNow. Strong problem-solving and analytical skills. Excellent communication and teamwork abilities.Preferred QualificationsServiceNow Certified System Administrator (CSA) or Certified ImplementationSpecialist (CIS). Prior experience in Agile development methodologies.

ServiceNow Architect / D1 - ServiceNow Integration, Flow Design and App Engine Studio Mandatory: Experience in configuring ServiceNow ITSM/ITOM modules. Experience using Flow Designer, Integration Hub, spokes and App Engine Studio Experience in integrating third party systems with ServiceNow. Experience in developing ServiceNow scoped applications. Experience in developing Service catalogs, workflows, Catalog scripts, macros etc. Experience in ServiceNow Scripting like Scripted Rest APIs, Business rules, client scripts etc. Experience in using ServiceNow REST API, ACLs, data policy, notifications, email scripts etc. Experience in Data load, transform creation and reporting capabilities. Hands on experience in troubleshooting setting up discovery in ServiceNow. Good knowledge of Patterns, Probes and Sensors in ServiceNow Should be able to troubleshoot discovery issues and work with functional teams in technical terms. Knowledge in Linux commands, networks, sub-nets, SNMP, MIBS OID. Essential : ServiceNow System Admin Certification. ServiceNow Application development certification. Good analytical and troubleshooting skills. Good to have: Experience in ServiceNow automated testing. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade : D Level : To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) : No Remote work possibility : No Global Role Family : To be defined Local Role Name : To be defined Local Skills : ServiceNow;ServiceNow Flow Designer;Google App Engine Languages Required: : ENGLISH Role Rarity : To Be Defined

Mandatory: Experience in configuring ServiceNow ITSM/ITOM modules. Experience using Flow Designer, Integration Hub, spokes and App Engine Studio Experience in integrating third party systems with ServiceNow. Experience in developing ServiceNow scoped applications. Experience in developing Service catalogs, workflows, Catalog scripts, macros etc. Experience in ServiceNow Scripting like Scripted Rest APIs, Business rules, client scripts etc. Experience in using ServiceNow REST API, ACLs, data policy, notifications, email scripts etc. Experience in Data load, transform creation and reporting capabilities. Essential : ServiceNow System Admin Certification. ServiceNow Application development certification. Good analytical and troubleshooting skills. Good to have: Experience in ServiceNow automated testing. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade : C Level : To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) : No Remote work possibility : No Global Role Family : To be defined Local Role Name : To be defined Local Skills : ServiceNow;ServiceNow Flow Designer;REST API's Languages Required: : ENGLISH Role Rarity : To Be Defined

Job Title CISNGE - ServiceNow Consultant - JL5 Responsibilities Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs.? Design, configure, and customize ServiceNow ITOM modules, including Discovery, Event Management, Service Mapping, and Configuration Management.? Develop and maintain ServiceNow workflows, business rules, client scripts, UI pages, UI actions, and other ServiceNow customization features as needed.? Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applications.? Provide ongoing support and maintenance for ServiceNow ITOM solutions.? Document technical specifications, processes, and procedures for ServiceNow ITOM solutions.? Serve as primary technical point-of-contact ServiceNow ITOM for business users and internal teams? Define technical solutions for architecture and design that are aligned with business problems and ServiceNow ITOM/ Automation/ CMDB implementation best practices? Maintain expert knowledge of the ServiceNow ITOM / CMDB Products; Discovery, Service Mapping, Event Management, HLA, AIOps, Orchestration, Integration Hub, Cloud Management, including ServiceNow Common Service Data Model, CSDM.? Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution? Collaborate with internal business stakeholders to write/estimate stories? Oversee developers’ work, and own overall quality and delivery of development? Capable of executing hands-on development for stories that cannot be delegated? Responsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as required? Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges? Provide mentorship to developers and platform engineers on technical design standards and best practices. Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM Additional Responsibilities: Required Knowledge of ServiceNow CMDB Architecture? 5+ years working on the ServiceNow platform preferably in global implementation projects? Working knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery Service Mapping, CMDB/CSDM, AIOps, Cloud Management, Orchestration)? Strong knowledge of JavaScript, HTML, CSS, and other web development technologies.? Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScript? Experience integrating with tools to federate data into the CMDB? Expert in IT Asset Management Lifecycle processes (including hardware and software)? Good interpersonal skills, including collaboration, communication, relationship building, and negotiation? Intermediate Windows and Unix administration skills? Expert in IT Asset Management process & operational delivery? Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing) and storage.? Familiarity with the following conceptsXML, JSON/script language, database.? Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineers? Familiar with Cloud environment like AWS, Azure etc.? Ability to work independently and as part of a team.? Excellent problem-solving, analytical, and communication skills.? ServiceNow Certified Implementation Specialist Event Management? ServiceNow Certified Implementation Specialist Service Mapping? ServiceNow Certified Implementation Specialist Discovery.? ServiceNow Certified Implementation Specialist Cloud Provisioning and Governance.? Up-to date knowledge of ServiceNow Versions, product features, its release & end of life details.? Scripting capabilities such as JavaScript, jelly, SQL? Acquaintance with Web and Application Servers, Load Balancers, Databases, Cloud (AWS, Azure etc.) and Virtualization (WebSphere, MQ, IIS, Apache, VMware) Educational Requirements MBA,MCA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

Job Description ServiceNow Developer Role: ServiceNow Developer Location: Chennai / Kochi / Bangalore / Bhubaneswar / Kolkata / Pune / Gurgaon Employment Type: Contract to Hire (C2H) Experience: 6+ years Interview Mode: Virtual Key Responsibilities: Develop, customize, and implement applications using the ServiceNow platform. Work on ITSM, ITAM, ITOM, and Service Portal functionalities. Manage CMDB (Configuration Management Database) and ensure efficient IT service management. Develop and maintain workflows, business rules, UI policies, client scripts, and custom applications . Create and integrate REST APIs for seamless data flow. Work in an Agile environment , ensuring timely delivery of high-quality solutions. Perform peer code reviews and contribute to best practices. Collaborate with onshore and offshore teams for project execution. Support product upgrades, releases, and modern technology deployments . Must-Have Skills: 5+ years of hands-on experience in ServiceNow development . Strong understanding of ITSM, CMDB, and ITOM . Minimum 2 years of experience in JavaScript, HTML, AngularJS, and REST APIs . Familiarity with SDLC and Agile methodologies . Knowledge of ServiceNow Platform, Scripting, APIs, and Service Portal . ServiceNow Certifications: ServiceNow System Administrator (CSA) Application Development (CAD) Good-to-Have Skills: Experience in Flow Designer, Integration HUB, and legacy Workflow . Ability to develop and implement integrations and automation workflows . Exposure to test automation and reusable code development. Strong problem-solving skills and ability to work in a client-facing role . Additional Details: Reporting To: Team Leader Team Size: Individual Contributor Onsite Opportunity: Possible after 18 months , based on performance Unique Selling Proposition (USP): Exposure to client interactions and automation projects Note: Contract to hire positions Note: Need Immediate Joiner, 0-15 days notice period candidates Or Less that 25 days Only If Any one interested Please Contact : 9901362618

Required Skills & Experience: 5+ years of experience in ServiceNow ITOM Development (Discovery, Service Mapping, Event Management, Orchestration). Strong knowledge of ITSM, CMDB, and ITOM architecture . Expertise in Cloud Networking, Multi-Cloud Discovery, and Hybrid IT Operations . Strong Service Portal development with AngularJS, JavaScript, and Glide APIs . Experience in advanced scripting (JavaScript, MID Server Scripting, Scripted REST APIs, Workflow Scripting) . Knowledge of network topology, VLANs, Subnets, Firewalls, and Load Balancers . Experience in ServiceNow integrations using REST/SOAP APIs, Web Services, and Integration Hub . Familiarity with Terraform, Ansible, Kubernetes, and Cloud Automation . Strong debugging and troubleshooting skills for CMDB, Discovery, and MID Server issues . ServiceNow certifications (CIS-ITOM, CSA, CAD) are a plus.

We are hiring ServiceNow Developer for our competency at Eviden. Apply with your updated resume to join our dynamic team. Role: ServiceNow Developer Location: Pune / Mumbai / Chennai / Bangalore What impact you can make: You will play a vital role in developing and supporting customers ServiceNow applications like HRSD, VR, SPM, BCM, IRM, TPRM, CMDB etc. Role and Responsibilities: Experience Level 5-8 years Design, build and test ServiceNow enhancement stories. Provide software coding and customization including, but not limited to screen tailoring, workflow administration, report Setup, data imports, integration, scripting, third party software integrations, and custom application development Required Skills and Experience: Mandatory ServiceNow ITSM development experience. Hands on experience on Service Catalog development, Portal, Reports and Dashboards Good to have skills Should have worked on Service Catalog, PPM, HRSD, IRM, VR, CMDB. Hands-on experience on Performance analytics Should have worked on /understand PowerShell scripts, create, and maintain ATFs About Eviden: Eviden is a next-gen technology leader in data-driven, trusted and sustainable digital transformation with a strong portfolio of patented technologies. With worldwide leading positions in advanced computing, security, AI, cloud and digital platforms, it provides deep expertise for all industries in more than 47 countries. Bringing together 47,000 world-class talents, Eviden expands the possibilities of data and technology across the digital continuum, now and for generations to come. Eviden is an Atos Group company with an annual revenue of 5 billion euros. Kind Regards Ramkumar Subramani 9363437874 ramkumar.subramani@eviden.com

As a Lead System Architect - ServiceNow at Novo Nordisk, your responsibilities will include: Defining development standards and guidelines and ensuring that development is aligned with ServiceNow standards and design scalable solutions for both current and future with bridging line of business requirements to technical solutions in ServiceNow. Ensuring coherence of solutions across the IT modules in ServiceNow with assisting Product Owners in refining stories and providing clear guidance to developers on how to configure solutions with advising internal and external developers on technical solutions. Keep Product Owners updated on new ServiceNow capabilities beneficial to stakeholders while contributing to the Novo Nordisk ServiceNow community. Actively participate in architecture boards in ServiceNow, driving improvements to enhance scalability and reduce errors. Participate in agile events for ServiceNow, providing guidance and support to developers and supporters in ServiceNow and contribute inputs to O&M, IT Risk Assessment, and ServiceNow Standard Operating Procedure. Collaborate with architects, product owners, project managers, quality teams, and the process office across the Novo Nordisk landscape to refine requirements, minimize platform customization, and propose improvements and automation opportunities. Ensure the health and reliability of the ServiceNow platform and supporting automation ideas from various areas within Novo Nordisk involving ServiceNow. Qualifications Over 10 years of experience in the IT industry, with 3+ years as a ServiceNow Architect or lead developer. 5+ years of hands-on development experience in ServiceNow and ServiceNow Discovery with deep understanding of integration frameworks. Proficient in JavaScript, writing, review, and optimize code effectively. Experience in leading and delegating task to developers and team members, while maintaining a strong relationship with key stakeholders, ensuring delivery of the right solutions. Technical curiosity, staying updated with the latest advancements in ServiceNow and other relevant systems and tools. Knowledge of SAFe (Scaled Agile Framework) and ITIL, understanding their principles and practices, and how they can be applied in DevOps. Good understanding of the CSDM framework. Experience in working with internal and external developers with exceptional written and verbal communication skills in English. High cultural sensitivity and ability to work effectively with diverse countries and cultures across multiple time zones, with the capability to lead the team when required and innovate within the framework to support both the team and the system. Experience with GRC and SecOps(preferred). ITIL certification (preferred).

Mandatory: Experience in GRC, IRM, Compliance and Policy module. Experience in configuring ServiceNow ITSM/ITOM modules. Experience using Flow Designer, Integration Hub, spokes and App Engine Studio Experience in integrating third party systems with ServiceNow. Experience in developing ServiceNow scoped applications. Experience in developing Service catalogs, workflows, Catalog scripts, macros etc. Experience in ServiceNow Scripting like Scripted Rest APIs, Business rules, client scripts etc. Experience in using ServiceNow REST API, ACLs, data policy, notifications, email scripts etc. Experience in Data load, transform creation and reporting capabilities. Essential : ServiceNow System Admin Certification. ServiceNow Application development certification. Good analytical and troubleshooting skills. Good to have: Experience in ServiceNow automated testing. Additional Details Global Grade : B Local Skills : ServiceNow;ServiceNow Flow Designer;REST API's Languages Required: : ENGLISH

A minimum of 8+ years of overall IT experience Experience with ServiceNow suite of products implementation/solutioning across ITSM, ITOM, HRSD modules Hands on Experience of implementing projects covering the above-mentioned suite of SNOW solution Required Candidate profile Demonstrated ability to lead teams and manage complex projects ServiceNow certifications and knowledge of emerging technologies are a plus Location for this position is Bangalore

Job description, Hiring for ServiceNow developer Mandatory Skills: ITAM/CSM/ITOM/HRSD/Telco stack Servicenow developer ITAM 3-9 Years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer CSM 3-9 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow Telco stack 3-6 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer ITOM 3-14 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer HRSD 7- 9 years( Pune,BLR,Chennai,Noida,trivandrum ) Education: BE/B.Tech/MCA/M.Tech/MSc./MS

Mandatory: Experience in configuring ServiceNow ITSM/ITOM modules. Experience using Flow Designer, Integration Hub, spokes and App Engine Studio Experience in integrating third party systems with ServiceNow. Experience in developing ServiceNow scoped applications. Experience in developing Service catalogs, workflows, Catalog scripts, macros etc. Experience in ServiceNow Scripting like Scripted Rest APIs, Business rules, client scripts etc. Experience in using ServiceNow REST API, ACLs, data policy, notifications, email scripts etc. Experience in Data load, transform creation and reporting capabilities. Essential : ServiceNow System Admin Certification. ServiceNow Application development certification. Good analytical and troubleshooting skills. Good to have: Experience in ServiceNow automated testing. Additional Details Global Grade : C Level : To Be Defined : No Remote work possibility : No Global Role Family : To be defined Local Role Name : To be defined Local Skills : ServiceNow;ServiceNow Flow Designer;REST API's Languages Required: : ENGLISH Role Rarity : To Be Defined

Overview We are seeking a highly skilled and experienced individual to join our team as a ServiceNow Specialist. The ideal candidate will have advanced-level proficiency in ServiceNow implementation and customization, with a focus on ITOM (IT Operations Management), CMDB (Configuration Management Database), ITSM (IT Service Management), Discovery, and Service Catalog (SRM) tools. Key Responsibilities: ServiceNow Implementation and Customization: The candidate must have hands-on experience in implementing and customizing ServiceNow modules, including ITSM, Integration, Orchestration, and advanced scripting. They should possess a deep understanding of ServiceNow architecture, with the ability to create custom workflows, service catalogs, record producers, CMDB, and event management. SLA, SLO, and OLA Configuration: The candidate should be proficient in creating and configuring Service Level Agreements (SLA), Service Level Objectives (SLO), and Operational Level Agreements (OLA) to ensure effective service delivery and performance monitoring. Scripting and API Integration: The candidate must be adept at ServiceNow client-side and server-side scripting, REST APIs, and Workflow and Flow Designers. They should have the ability to integrate, configure, and maintain ServiceNow components with other applications using REST API. Dashboard Design and Implementation: The candidate will be responsible for designing and implementing dashboards for various modules, including Incident Management, Service Catalog, ITSM, Software and Hardware Asset Management, within a multitenant environment. Root Cause Analysis and Code Review: The candidate should have experience in preparing root cause analysis, reviewing code, and suggesting implementation approaches. Additionally, they should be able to identify and fix defects in the system to ensure optimal performance. Self-Service and Automation: The candidate should have a proven track record of creating capabilities to drive self-service and automation within the ServiceNow environment. This includes implementing ServiceNow Service Portal, Event Management, and Orchestration. Instance Cloning and Upgrade Activities: The candidate should have hands-on experience with ServiceNow instance cloning, as well as pre-post upgrade activities, execution, and bug-fixing. This involves ensuring a smooth transition during system upgrades and maintaining system integrity. Qualifications and Experience: Minimum of 4 years of experience in ServiceNow implementation and customization. Advanced-level knowledge of ITOM, CMDB, ITSM, Discovery, and Service Catalog. Proven experience in scripting, REST APIs, workflow design, and Service Portal. Strong expertise in designing and implementing dashboards for various modules. Experience with multitenant environments and complex system integrations. Excellent problem-solving skills, including root cause analysis and defect resolution. Familiarity with self-service and automation principles. Experience in ServiceNow instance cloning and upgrade activities. Strong communication and collaboration skills. If you are a highly motivated and skilled ServiceNow Specialist looking to contribute to a dynamic team, we encourage you to apply. Join us in revolutionizing our IT service management and ensuring the seamless delivery of services through cutting-edge ServiceNow solutions.

We are seeking skilled and experienced ServiceNow Developers with experience in Human Resources Service Delivery (HRSD) and/or Configuration Management Database (CMDB). Strong background in developing and implementing ServiceNow HRSD and/or CMDB solutions with a deep understanding of ServiceNow modules (ITSM, ITOM, and ITBM). For HRSD: Design, develop, and implement ServiceNow HRSD solutions to meet business requirements. Customize and configure HRSD modules, including Case and Knowledge Management, Employee Service Center, and Lifecycle Events. Collaborate with HR and IT teams to understand business needs and translate them into technical solutions. Integrate ServiceNow HRSD with other ServiceNow modules (e.g., ITSM, ITOM) and third-party systems. CMDB Experience Needed: Architect and implement ITAM Independently develop and manage Service Asset & Configuration Management. Design and implement ServiceNow CMDB solutions that maintain data integrity and support ITSM processes. Implement CMDB with a focus on CSDM, HAM, and SAM, along with creating new Service Catalog Items in ServiceNow (with workflows). JavaScript and create/modify existing workflow activities. Implement ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases. Conduct system testing, troubleshooting, and debugging to ensure optimal performance. Qualifications: 5 years of experience as a ServiceNow Developer, with at least 2 years focusing on HRSD and/or CMDB Knowledge of ITIL processes In-depth knowledge of ServiceNow platform and its core modules (CSM, ITSM, ITAM, ITOM). Proficiency in JavaScript, HTML, CSS, and other web technologies. Experience with ServiceNow integration (REST, SOAP, APIs) and data migration.

Job Title: ServiceNow ITOM Developer (CMDB, Discovery & Service Mapping ) Experience: 3-8 Years Location: Remote/Hybrid (based on project dependence) Employment Type: Full-time Job Summary We are seeking a skilled ServiceNow ITOM Developer with expertise in CMDB, Discovery, and Service Mapping to design, develop, and optimize IT Operations Management solutions. The ideal candidate will have hands-on experience in configuring and maintaining ServiceNow Discovery, Service Mapping, and CMDB to ensure accurate IT asset and service modeling. Key Responsibilities Design, configure, and implement ServiceNow ITOM modules (Discovery, Service Mapping, CMDB, Event Management). Develop and maintain automated discovery patterns for infrastructure, applications, and cloud services. Configure and optimize Service Mapping to visualize application and infrastructure dependencies. Ensure CMDB health by maintaining data accuracy, reconciliation, and normalization. Integrate ServiceNow ITOM with third-party tools (Monitoring, Orchestration, Cloud Platforms). Develop custom MID Server configurations for discovery across hybrid environments. Troubleshoot and resolve issues related to Discovery, Service Mapping, and CMDB. Collaborate with IT teams to align ServiceNow ITOM with ITSM processes (Incident, Change, Problem Mgmt.). Create and maintain technical documentation, including process flows, design specs, and user guides . Stay updated with ServiceNow ITOM best practices and new features. Required Skills & Qualifications 3-8 years of hands-on experience in ServiceNow ITOM (Discovery, CMDB, Service Mapping) . Strong expertise in ServiceNow Discovery patterns (Probes, Sensors, MID Server). Experience with Service Mapping (manual and automated), topology visualization, and service modeling. Deep understanding of CMDB data model , CI classes, relationships, and reconciliation rules. Knowledge of ITSM integrations (Incident, Change, Asset Mgmt.) with ITOM. Familiarity with Event Management, Orchestration, and Cloud Service Mapping (AWS, Azure). Proficiency in JavaScript, Glide API, REST/SOAP integrations . ServiceNow Certified Implementation Specialist (CIS) - Discovery or Service Mapping is a plus. Strong analytical and problem-solving skills. Preferred Qualifications Experience with ServiceNow Performance Analytics and Health Log Analytics . Knowledge of ITIL processes (v3/v4) and IT asset lifecycle management. Experience in Agile/Scrum methodologies . Share your updated resume to smokkapati@vsoftconsulting.com.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 5 .5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional Information Mandatory Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM or GRC ITAM Summary: As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: - Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow IT Operations Management. - Assist in defining requirements and designing applications to meet business process and application requirements. - Develop and maintain technical documentation related to application design and development. - Provide technical guidance and support to development teams during the implementation phase. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow IT Operations Management. - Good To Have Skills: Experience in ServiceNow IT Service Management. - Experience in designing and implementing complex ServiceNow solutions. - Strong understanding of ITIL processes and best practices. - Experience in developing technical documentation related to application design and development. Additional Information: - The candidate should have a minimum of 5.5 years of experience in ServiceNow IT Operations Management. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office. Bachelors Degree in Computer Science or IT or Engineering or related field Additional Information Mandatory Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM or GRC ITAM

Job description, Hiring for ServiceNow developer Mandatory Skills: Servicenow developer ITAM 3-9 Years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer CSM 3-9 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer Telco stack 3-6 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer ITOM 3-14 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer HRSD 7- 9 years( Pune,BLR,Chennai,Noida,trivandrum ) Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Role & responsibilities Lead the design, development, and implementation of ServiceNow solutions, ensuring seamless integration with third-party plugins. Analyze business requirements and translate them into scalable and efficient ServiceNow solutions. Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI policies, and client scripts. Perform integration of ServiceNow with external applications and third-party tools using APIs, MID servers, and web services. Evaluate, install, and configure ServiceNow plugins to enhance system capabilities. Troubleshoot and resolve complex technical issues related to ServiceNow platform and integrations. Provide technical leadership and mentorship to junior developers and team members. Ensure compliance with ServiceNow best practices, security standards, and governance policies. - Conduct performance tuning and optimization of ServiceNow applications. Stay updated with the latest ServiceNow releases and recommend upgrades or enhancements. Key Skills: Strong knowledge of ServiceNow modules ITSM is must and any two modules our of ITOM, HRSD, SecOps, and CSM. Hands-on experience with ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Script Includes, etc.). Expertise in integrating ServiceNow with third-party systems using REST/SOAP APIs, MID Servers, and web services. Experience with ServiceNow Flow Designer, Integration Hub, and Orchestration. - Strong understanding of ServiceNow architecture, data model, and performance optimization techniques. Familiarity with ServiceNow UI/UX customization, including Portal development. - ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) preferred. Preferred candidate profile Strong experience in managing and implementing CMDB, ServiceNow integrations, and ITSM modules.

We are seeking an experienced ServiceNow Developer with a minimum of 5 years of experience in designing, developing, and maintaining ServiceNow solutions. The candidate should have expertise in ITSM, ITOM, and HRSD modules, along with hands-on experience in scripting (JavaScript/GlideScript), developing workflows, integrations, and customizing ServiceNow applications to meet business requirements. The ideal candidate should demonstrate proficiency in implementing ServiceNow best practices, adhering to ITIL standards, and collaborating with cross-functional teams to enhance platform performance and user experience. The candidate will also be responsible for automating business processes, troubleshooting issues, and managing platform upgrades. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

ServiceNow professional to lead our ServiceNow Platform. The ideal candidate will have extensive expertise in ServiceNow design, integration patterns, architecture, and technical leadership.Strong understanding of ServiceNow FSO, ITSM, ITOM. Required Candidate profile •Experience with ServiceNow scripting, workflows, and integrations. •Proficiency in JavaScript, AngularJS, SpringBoot, Core Java HTML, CSS •Familiarity with DevOps tools (Jenkins, GitLab CI/CD)

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications