654 Itom Jobs - Page 13

Role Sr. ServiceNow Automation/Visibility Skills Required 7+ Years of ServiceNow automation/orchestration/integrationJavaScript programming, REST/SOAP APIs, workflow, flow, service Catlog Analyse business requirements for the purposes of constructing technical delivery specifications. Designs, analyses, develops, reviews, tests, debugs, delivers, and supports software. Demonstrates an understanding of the importance of end-to-end software development which will include working in Agile frameworks. Collaborates with fellow team members and keeps the team and other key stakeholders well informed of progress of application business features being developed. Demonstrates an understanding of DevOps principles around Continuous Integration and Continuous Delivery Executes within a client centric environment while working with teams and contributors. Strong hands-on experience in ServiceNow Platform involving both client and server-side scripting. Good knowledge of ITOM modules, scripting languages C++, .NET , JavaScript, java and DatabasesPL/SQL, Transact SQL (MS SQL), PostgreSQL and integration capabilities. Design and implement ServiceNow module. Mi server configuration and integration. At least 5 years of experience in web development/standalone programming. Server operating systems scripts and technologiesPowerShell, bash, SSH, WMI. General knowledge about client-server architecture, cloud computing etc. Soft competencies like communication skills, proactiveness, analytical skills etc.

Exp - 8 - 10 yrs cbr- 190K location - Bangalore/ Pune/ Coimbatore ServiceNow Platform Developer The candidate will be responsible for designing, deploying, and managing ServiceNow applications development and solutions that meet both current and anticipated requirements. Responsibilities: 5+ years of experience and expertise in ServiceNow development and applications/ modules ITSM and ITOM Experienced in ServiceNow Event Management module Integration of Different Monitoring sources through Connector Instances based and API based Deep understanding of domain concepts like SNMP Traps, servers, databases etc., for Integration understanding Event Field MappingCreation, modification and customization Event Rules and Alert Management rulesCreation, modification and customization Subflow and flow designer development and customization Alert Co-relation rulesCreation, modification and customization Reg-ex creation and customization Experience in Service Operations WorkspaceEnable, customize using UI builder and for List views and access Dashboards and ReportsCreation, modification and customization Event Management properties and their importance Creation of Business Rules including script for custom solutions Java script expert knowledge inline to ServiceNow functions, tables Collaborate with Business Functional team members to write/estimate stories Hands-on development experience in ServiceNow Platform Can handle sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Assist in identifying and implementing key business KPI metrics Develop, document, implement, and maintain ServiceNow governance processes, procedures, and policies Create and maintain design, SOP, training related documentation Design, develop, and deploy new ServiceNow functionalities Identify, investigate and resolve ServiceNow issues Experience with scripting in the ServiceNow platform using JSBusiness Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. Excellent interpersonal skills, customer centric attitude, and situational awareness Experience with SDLC processes implementing in a variety of project methodologieswaterfall, iterative, SAFe, Agile/Scrum Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - Event Management. Experience5-8 Years.

Exp - 11 - 15 yrs Band C1 CBR - 240K Location - Bangalore/ Pune/Coimbatore ServiceNow Architect The candidate will be responsible as a Solution Architect for designing, deploying, and managing ServiceNow applications development and solutions that meet both current and anticipated requirements. Responsibilities: 11+ years of experience in ServiceNow ITSM, ITOM modules. Planning, Designing & Implementation ServiceNow Event Management solution which includes Integration, Configuration along with Service Operations Workflow Enable the module inline to number of licenses required, understanding on license Integration of Different Monitoring sources through Connector Instances based and API based Deep understanding of domain concepts like SNMP Traps, servers, databases etc., for Integration understanding Event Field MappingCreation, modification and customization Event Rules and Alert Management rulesCreation, modification and customization Subflow and flow designer development and customization Alert Co-relation rulesCreation, modification and customization Reg-ex creation and customization Understanding of Java scripts Experience in Service Operations WorkspaceEnable, customize using UI builder and for List views and access Dashboards and ReportsCreation, modification and customization Event Management properties and their importance MID server Installation for Event Management capabilities Understanding of Metric Intelligence and Health Log analytics Able to create Remediation solutions using flows and external API/script calls Create/update detailed documentation of all products including but not limited to design documentation, technical operations, support documentation, and release notes. Ensure all work adheres to standard work, policies, and best practices for development and platform maintenance. Collaborate with Enterprise Architecture teams to ensure enterprise design decisions align with ServiceNow best-practices Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - Event Management. Experience8-10 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow Discovery. Experience5-8 Years.

Job Type: Full Time / Permanent Job Title: ServiceNow Developer Location: GNDC, Noida Exp: 7+ Years Skill Req.: Service Now Developer with Any Module (ITSM, FSM, CSM, ITOM, HRSD) Interview Mode: F2F Job Description: Responsibilities: Design and develop custom applications and modules on the ServiceNow platform. Configure workflows, forms, business rules, and UI policies. Integrate ServiceNow with external systems using REST/SOAP APIs. Troubleshoot and resolve technical issues. Collaborate with stakeholders to gather and analyze requirements. Ensure adherence to best practices and coding standards. Requirements: Proven experience as a ServiceNow Developer. Expertise in at least one ServiceNow module (e.g., ITSM, ITOM, HRSD). Proficiency in JavaScript and ServiceNow scripting (client/server side). Experience with ServiceNow Studio, Flow Designer, and IntegrationHub is a plus. ServiceNow Certified Application Developer or other relevant certifications preferred.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Competencies Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communicationMandatory Skills: ServiceNow Discovery. Experience5-8 Years.

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration

About InfoBeans InfoBeans is a publicly listed, global AIled software engineering and digital transformation firm, founded in 2000. Headquartered in both Indore, India and Danville, California, InfoBeans specializes in ServiceNow, Salesforce, Azure, GenAI, cloud-native development, enterprise mobility and application modernization (infobeans.com). It prides itself on a values-driven culture Excellence, Ownership, Compassion, Openness and supports a vibrant ecosystem of employee groups including health, communication and innovation clubs in India (infobeans.com). Position: ServiceNow Specialist (6+ Yrs Experience) Experience: 6+ Years Location: Pune / Indore, and Remote Employment Type: Full-Time What Youll Do Lead and implement end-to-end ServiceNow modules including: ITSM , ITBM , ITOM , HRSD , ITAM , CSM , GRC Configuration, Asset, Change, Incident, Release & Knowledge Management Design and script Business Rules, Script Includes, UI Actions, UI Pages, and Scheduled Jobs using JavaScript. Develop and maintain Service Catalog Items and associated workflows. Work on both client-side and server-side JavaScript , using ServiceNow APIs for system enhancements. Build and enhance Service Portal components using AngularJS. Configure and support CMDB, Asset Management, and Discovery Modules . Integrate ServiceNow with external systems via REST, SOAP, AJAX, MID Server . Create and customize complex workflows and custom activities for process automation. Develop data pipelines including Import Sets, Data Sources, Transform Maps , and Transform Scripts ensuring data integrity . Analyze business requirements, define solutions, and support development and deployment. Stay updated on new platform capabilities and recommend customer-focused enhancements. Required Skills & Experience 6+ years of hands-on experience with ServiceNow implementation and development. Deep knowledge of ITSM, ITBM, and custom application development . Proficiency in JavaScript scripting within the ServiceNow ecosystem . Strong integration experience using Web Services (REST/SOAP) and MID Server . Strong debugging, troubleshooting, and performance optimization skills. Experience with ATF , upgrade planning, and agile methodologies. Excellent client-facing communication and requirement-gathering skills. Certifications (Mandatory) ServiceNow CSA Certified System Administrator CAD Certified Application Developer CSI – Certified Implementation Specialist (Any one specialization) Nice to Have ITIL Foundation Certification Experience in Agile project environments Exposure to Virtual Agent , GenAI integrations , or predictive intelligence in SNOW Knowledge of Data Archiving , Performance Analytics , or Workforce Optimization Why Join InfoBeans? Deliver impactful work across a global client base with next-gen ServiceNow implementations . Join a collaborative culture that emphasizes growth, leadership, and innovation . Enjoy modern, well-equipped offices in Pune and Indore with wellness zones, creative hubs, and team bonding spaces. Engage in vibrant communities like Toastmasters, Sehat Club, Manan, and Tech Talk circles . Accelerate your learning and career through structured L&D programs and certifications. How to Apply- Join InfoBeans —where you don’t just code or configure; you create WOW through transformation, innovation, and teamwork. How to Apply Please submit: 1) Your updated resume 2) ServiceNow active certifications - Mandatory Share below details - Mention your total IT experience - Mention your Experience in Salesforce - Mention your Experience in ITSM/ITOM/HRSD/ITAM/ITBM/CSM/GRC- Mention a ctive certification name - Mention your current CTC- Mention your expected CTC- Mention your LWD or Notice period- If you had gone through any interviews at InfoBeans before? If Yes, when ? InfoBeans is the place to create WOW—drive innovation, solve real business problems, and elevate your career in a collaborative, AI-enabled ecosystem. We look forward to your application! Best Regards - Prasad Taware Lead Talent Acquisition Specialist. Phone - +91-8698822448 Email - prasad.taware@infobeans.com https://www.linkedin.com/in/prasad-%C2%AE-taware-b54984128/

CMDB

Candidates should have strong ServiceNow ITOM experience. Exp 2 to 5 years Location Bengalore

Key Responsibilities: - Design, develop, and implement solutions on the ServiceNow platform. - Customize ServiceNow applications and facilitate the rollout of new applications and modules. - Work on workflows, business rules, UI policies, client scripts, and automated tasks. - Maintain and support existing ServiceNow applications and integrations. - Develop custom applications/modules using JavaScript, Glide, HTML/CSS. - Collaborate with stakeholders and cross-functional teams to gather requirements and provide technical solutions. - Ensure best practices are followed for ServiceNow coding and implementation. Must-Have Skills : - Strong knowledge of ServiceNow platform and development tools. - Experience with core modules: Incident, Problem, Change, Request, CMDB. - Hands-on experience with scripting (JavaScript, Glide API). - Experience with ServiceNow Studio, Flow Designer, and IntegrationHub. - Familiarity with REST/SOAP API integrations. - Understanding of ITIL processes. Preferred Qualifications : - ServiceNow Certified System Administrator (CSA). - ITIL v3/v4 Foundation Certification. - Experience with ITSM, ITOM, SeCOps and other modules. - Experience with Agile/Scrum methodologies. Soft Skills : - Excellent communication and collaboration skills. - Ability to work independently and in a team. - Strong problem-solving and analytical skills.

Responsibilities: * Design, implement, and optimize ServiceNow SAM & CMDB solutions using ITAM best practices. * Ensure compliance with industry standards through regular audits and reporting. * Stakeholder Management and projec reviews

Dear Candidate, Please find below details. Primary Skill: ITOM Developer Location: Any Job Description Looking for ServiceNow Platform Developer with extensive technical and hands-on experience that includes a proven track record of successful deployments for external customers. As a Platform Developer, you will work to design, configure, script, and own the technical solution on the ServiceNow platform to ensure a successful deployment for our customers. You will work collaboratively with the Platform Architect to refine ServiceNow platform requirements (Stories) and execute on the development of the agreed upon solution. The ideal candidate will demonstrate their extensive scripting capabilities in one or more of the common languages utilized by ServiceNow, including Java, HTML, Angular, Workflow, etc.. Key Qualifications: Minimum of 5 years of ServiceNow development experience, as documented above • Minimum 5 years IT related experience • Implement and configure a broad range of ServiceNow Applications, such as ITSM, ITOM, HR, SecOps, GRC, and Employee Center • Design / Develop ServiceNow Tables, Fields, Forms and Access Controls • Extensive knowledge with creating Business Rules, ACLs, Client Scripts, UI Policies, UI Macros, UI Scripts, Catalog Forms, etc. • Use JavaScript to develop solutions for requirements that cannot be satisfied through configuration • Troubleshoot and repair common configuration issues • Create Scoped Applications using Studio • Automate activities on the ServiceNow platform leveraging Flow Designer and/or Workflow Engine • Build data sets and transform maps for importing data from other sources into ServiceNow • Strong technical knowledge of integrating ServiceNow with external systems, such as AD, SSO, SCCM, Workday, SAP SuccessFaPrimary Skill: ITOM Developer Desired Qualifications: i. ServiceNow Implementation Specialist certification is a plus a. ITSM expertise b. Experience with API and ServiceNow Integration Hub c. Ticket integration is a plus d. CMDB, such as circuit, company data structures, and data visibility restrictions e. Knowledge of Telecom Industry and its CMDB elements a plus. f. Problem Management g. Service Catalog h. Overall 5-7 years of ServiceNow development experience i. ServiceNow Implementation Specialist certification is a plus Regards Divya Grover +91 8448403677

ServiceNow ITAM, CMDB & ITSM Developer2 About Jade Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offeringsIT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

ServiceNow Lead1 Key Responsibilities ITSM Architect and implement workflows for Incident, Problem, Change, Knowledge, and Request Management. Automate ITSM processes and develop custom solutions for specific business needs. GRC/SECOps Design and implement Governance, Risk, and Compliance (GRC) solutions, including risk management, policy and compliance management, and audit management. Lead the deployment and enhancement of Security Operations (SECOps) modules, including: Security Incident Response (SIR)Automate workflows for security incident management to reduce response times. Threat IntelligenceIntegrate with external threat feeds to enrich incident details and enhance response. Vulnerability Response (VR)Develop processes for identifying, prioritizing, and remediating vulnerabilities across systems and applications. Event Management IntegrationCorrelate security events with IT incidents for proactive resolution. Attack Surface ManagementEnable visibility into the organization's exposed assets and vulnerabilities. Integrate SECOps modules with third-party tools like SIEMs (e.g., Splunk, QRadar) and endpoint protection platforms for comprehensive security monitoring. Automate the response to security incidents using playbooks, workflows, and orchestration. Monitor and enhance platform performance for continuous improvements in detection and response capabilities. HRSD Lead the design and deployment of HR Service Delivery workflows, including onboarding, lifecycle events, and employee self-service portals. Ensure seamless integration of HRSD with other business systems to enhance the employee experience. CSM Oversee the configuration of Customer Service Management (CSM) modules, including case management and customer portals. Develop solutions to improve customer service processes and integrate CSM with third-party systems. SPM (Strategic Portfolio Management) Implement and optimize SPM modules, including Project and Portfolio Management (PPM), demand management, and resource planning. Develop dashboards for performance analytics and project tracking. General Responsibilities Partner with client business and technical team members to turn business requirements and technical challenges into technical solutions. Develop and host periodic workshops, white papers, and other success stories to educate and share knowledge within the ServiceNow ecosystem. Collaborate with technical team members to develop next-gen platform technologies and enhance delivery methodologies. Evaluate concepts and recommend the best solution. Skilled in using evaluation techniques ranging from simple "pro and con" comparisons to sophisticated Return on Investment (ROI) calculations. Provide peer mentoring and coaching to technical consultants and other technical team members. Support marketing events, including user conferences, regional trade shows, and webinars, etc. Provide strategic guidance and technical leadership across ServiceNow modules. Design and deliver scalable solutions that align with ITIL, security, and enterprise best practices. Collaborate with business stakeholders to gather requirements and translate them into technical designs. Integrate ServiceNow with third-party tools using REST/SOAP APIs, MID servers, and other methods. Mentor junior developers and administrators, providing guidance and best practices. Create training materials, documentation, and deliver training sessions to end-users. Monitor platform performance and ensure solutions are optimized for scalability and reliability. Excellent problem solving, analytical, and decision-making skills. Excellent communication skills with the ability to present effectively to both internal and external stakeholders. Demonstrated ability to influence, both credibly and effectively, with all levels within the organization. Demonstrated consulting aptitude (understanding of business drivers behind technology, problem solver, attention to detail, resourcefulness, etc.). Facilitation skills in leading and planning meetings, reviews, workshops, and retrospectives. Proven ability to lead multiple complex projects at a time, paying close attention to the details. Ability to tie technology back to solving a business needs and desired outcomes. Education Bachelors degree in Computer Science, IT, or related field (Masters degree preferred). Job 8+ years of ServiceNow development experience, with at least 3+ years in a lead or technical expert role. CSA/CAD certifications (Compulsory). CIS certifications (ITSM, GRC/SECOps, HRSD/CSM/ITOM/ITAM/SPM) in at least one speciality Multiple CIS highly preferred. Advanced knowledge of JavaScript, Flow Designer, and ServiceNow platform architecture. Experience with web technologies (XML, HTML, Angular JS, Web Services, etc.) Knowledge of technical components such as LDAP, VPN, SSL, API usage, etc. Experience with multiple ServiceNow Implementations in various industries Proven experience delivering solutions across multiple ServiceNow modules. Knowledge, Skills, Abilities, and Responsibilities Extensive expertise in ServiceNow modules: ITSMIncident, Problem, Change, Knowledge, Request Management. GRCRisk assessments, policy and compliance management, and audit trails. SECOps: Security Incident Response (SIR)Automate, track, and manage security incidents. Threat Intelligence IntegrationAutomate ingestion and correlation of threat data from external feeds. Vulnerability ManagementImplement workflows for identifying and remediating vulnerabilities. OrchestrationAutomate routine security tasks with playbooks and workflows. Event and SIEM IntegrationEnable seamless integration with Splunk, QRadar, or other SIEM tools for event correlation. Security DashboardingDevelop real-time security dashboards to provide actionable insights. HRSDEmployee onboarding, lifecycle events, case and knowledge management. CSMCase management, customer portals, and service workflows. SPMPortfolio management, resource planning, and demand management. ITOMDiscovery, Service Mapping, Event Management, and Cloud Management. ITAMAsset lifecycle management for HAM and SAM. Strong understanding of CMDB best practices and configuration management. Experience in integrating ServiceNow with third-party platforms using REST/SOAP APIs and other techniques. Expertise in ServiceNow customizations, including: UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, and Script Includes. Hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proven ability to manage and deliver complex implementations. Strong knowledge of ITIL best practices and process alignment. Excellent leadership, communication, and collaboration skills.

Project Manager1 Functional Understanding of ITSM, CSM, ITOM, SecOps, GRC, Integrations for ServiceNow Exceptional Ability to Create Roadmaps for Customer Journey In Depth Understanding of Scrum Ceremonies and Software Development Methodology Exceptional Customer Handling and Coordination Capabilities Exceptional Ability to Coordinate Requirement Gathering , Development, Testing, UAT and Go Live Prepare Decks for Estimates. SOWs and Proposal Decks Exceptional Client Coordination and Project Management Skills

ServiceNow Technical Lead/ Architect1 Experience 6+ years of experience with ServiceNow ITSM and HRSD : MUST be ServiceNow CIS certified (Any two). Open to work and provide solutions on different modules. Knowledge on additional module is preferred. Capable to design solutions and provide technical understanding and architecture of the same. Work with process owners to understand the process requirements related to the capture of configuration data and develop technical specifications and solutions. Work closely with various stakeholders to provide guidance in the management of CI's and the relationships between them. Collaborate with Infrastructure Architects to understand IT technology strategy that guide which requirements need to be gathered. Work with Application SMEs and stakeholders to perform gap analysis and provide solution. To help Customers, Internal Teams under COE. Worked on Integrations /w integration hub Flexible to accommodate the Business needs. Qualifications required: Min. 2 Certified Implementation Specialist Certifications. Must have Strong Technical skills. Experience with REST, SOAP, and JavaScript Must be Professional and a good Team Player. Excellent Verbal and Written Communication - (ENGLISH)

Workday Functional2 5+ years' experience in Workday HCMimplementation/configuration support. Must have -Hands on experience configuring inWorkdaygeneral HCM, business process framework, and workday reporting. Experience withWorkdayfunctional areas of Core HCM, i.e. Learning, Benefits, and Compensation Experience with HCM Functional leads for troubleshootingissues. WorkdayCertifications are highly desired. Extensive understanding of Core HCM, compensation, time tracking and absence modules Should have worked on client facing roles on different modules in both technical and functional modules. Should have worked with different kinds of organizations, roles assignments, staffing groups etc. Strong in security concepts, should have created different kinds of security groups, in-depth knowledge of domain and domain policies. Should have in-depth knowledge of business process frames work and well versed with calculated fields, report writer Strong in time off and absence module and experience in creating time off plans for different countries. Strong knowledge in creating accruals, eligibilities etc and should have worked with calculation engines. Should have worked on different kinds of EIBs, basic integration knowledge and act as Subject matter expert for at least 1 or 2 different modules. Design and deliver future-readyWorkdaysolutions to help the company to optimize the HR functions and enhance employee experience. Contribute to overall project objectives and specific deliverables. Timely identification and escalation of risks and support/development of alternative functional approaches when necessary Understanding for support model Tier 1, Tier 2 and Tier L3 support model. Exp in L2 support is huge plus Should work on the requests in the time bound manner and ready to work in rotational shift Working knowledge on project management tools such as ServiceNow, Jira etc.

Looking for Senior/Junior ServiceNow Developers to support our Bengaluru office in Hybrid mode (3-10 years of relevant experience): - Skills Coding/Development : Glide API, Server side, client side, Business Rule, Script Include, UI Policy, Client Scripts, Scheduled Jobs, System Properties updates Catalog, Catalog API, Order Guide, scripting in catalogs ACL, Roles Workspaces, UI Builder Yokohama Employee Center Taxonomy, custom pages, custom widgets, custom portal, angular, angular derivative, ESC Widget modification Notification, notification templates, mail scripts REST, Scripted REST, Flow Designer, Flow, Sub Flow, Integration Hub spokes and Custom scripted actions, rest step, PowerShell steps Reports, Dashboards, Performance analytics System logs, upgrade logs Liaison between Architect and Jr Dev Code Reviews. Providing guidance to the junior dev & admins in terms for their coding approach Ability to fine tune codes Domain Separation ITSM, ITOM, ITAM Agentic AI Integration Hub & it's spokes Multi Provider SSO, monitoring tools integrations, discovery tools integrations, service graph connectors Other ServiceNow instance e-bonding Instant maintenance: - Working knowledge with upgrades Clone profile and clone Archive rules Instance data replication

Key Responsibilities: - Design, develop, and implement solutions on the ServiceNow platform. - Customize ServiceNow applications and facilitate the rollout of new applications and modules. - Work on workflows, business rules, UI policies, client scripts, and automated tasks. - Maintain and support existing ServiceNow applications and integrations. - Develop custom applications/modules using JavaScript, Glide, HTML/CSS. - Collaborate with stakeholders and cross-functional teams to gather requirements and provide technical solutions. - Ensure best practices are followed for ServiceNow coding and implementation. Must-Have Skills : - Strong knowledge of ServiceNow platform and development tools. - Experience with core modules: Incident, Problem, Change, Request, CMDB. - Hands-on experience with scripting (JavaScript, Glide API). - Experience with ServiceNow Studio, Flow Designer, and IntegrationHub. - Familiarity with REST/SOAP API integrations. - Understanding of ITIL processes. Preferred Qualifications : - ServiceNow Certified System Administrator (CSA). - ITIL v3/v4 Foundation Certification. - Experience with ITSM, ITOM, SeCOps and other modules. - Experience with Agile/Scrum methodologies. Soft Skills : - Excellent communication and collaboration skills. - Ability to work independently and in a team. - Strong problem-solving and analytical skills.

Key Responsibilities: - Design, develop, and implement solutions on the ServiceNow platform. - Customize ServiceNow applications and facilitate the rollout of new applications and modules. - Work on workflows, business rules, UI policies, client scripts, and automated tasks. - Maintain and support existing ServiceNow applications and integrations. - Develop custom applications/modules using JavaScript, Glide, HTML/CSS. - Collaborate with stakeholders and cross-functional teams to gather requirements and provide technical solutions. - Ensure best practices are followed for ServiceNow coding and implementation. Must-Have Skills : - Strong knowledge of ServiceNow platform and development tools. - Experience with core modules: Incident, Problem, Change, Request, CMDB. - Hands-on experience with scripting (JavaScript, Glide API). - Experience with ServiceNow Studio, Flow Designer, and IntegrationHub. - Familiarity with REST/SOAP API integrations. - Understanding of ITIL processes. Preferred Qualifications : - ServiceNow Certified System Administrator (CSA). - ITIL v3/v4 Foundation Certification. - Experience with ITSM, ITOM, SeCOps and other modules. - Experience with Agile/Scrum methodologies. Soft Skills : - Excellent communication and collaboration skills. - Ability to work independently and in a team. - Strong problem-solving and analytical skills.

Key Responsibilities: - Design, develop, and implement solutions on the ServiceNow platform. - Customize ServiceNow applications and facilitate the rollout of new applications and modules. - Work on workflows, business rules, UI policies, client scripts, and automated tasks. - Maintain and support existing ServiceNow applications and integrations. - Develop custom applications/modules using JavaScript, Glide, HTML/CSS. - Collaborate with stakeholders and cross-functional teams to gather requirements and provide technical solutions. - Ensure best practices are followed for ServiceNow coding and implementation. Must-Have Skills : - Strong knowledge of ServiceNow platform and development tools. - Experience with core modules: Incident, Problem, Change, Request, CMDB. - Hands-on experience with scripting (JavaScript, Glide API). - Experience with ServiceNow Studio, Flow Designer, and IntegrationHub. - Familiarity with REST/SOAP API integrations. - Understanding of ITIL processes. Preferred Qualifications : - ServiceNow Certified System Administrator (CSA). - ITIL v3/v4 Foundation Certification. - Experience with ITSM, ITOM, SeCOps and other modules. - Experience with Agile/Scrum methodologies. Soft Skills : - Excellent communication and collaboration skills. - Ability to work independently and in a team. - Strong problem-solving and analytical skills.

Greetings of the Day !!! We have job openings for Service Now SAM Developer/Implementation consultant with one of ourr Clients. If you are interested for this job please share update resume . Job Title: Consultant - ServiceNow SAM You are required to have skills in the following areas: Bachelors degree in Computer Science, Information Systems or a related field Overall 5-8 years of experience in ServiceNow with at least 3+ years in ServiceNow SAM Devlopment & Implementation Good experience in ServiceNow implementation and Service Catalog and Flow desigenr flows. Experience working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, Business Rules, Script Includes, UI Actions, ACLs, Email Notification, UI, Scripts, Scheduled Jobs, Fix Scripts, Service Catalog, Workflow, Glide. Strong interpersonal and communication skills. Responsibilities: A ServiceNow professional should be proficient in all the modules of the ITSM suite (Incident Management, Change Management, Problem Management, and Service request Management) , ITOM ( CMDB + Discovery) , Software Asset Management 5+ years of Service Now Developer experience with 3+ years of experience in ServiceNow SAM application, • Hands-on design, development and deployment experience with the ServiceNow platform. • Design, Develop and Implement solutions for ServiceNow SAM. It is a must to have good experience in writing client scripts, Business Rules, Client catalog scripts, ACLs in the programming language. Should work on Notification Engine by creating custom notification tags. nice to have ATF skills Must to have the Flowdesigner flow exp They must create Service Request Definitions (SRD) using a standard process as well as an Advanced level. Should have working experience in creating web services, fetching the data to vendor form, and configuring Mid-Tier. Should possess sound knowledge to use the data management tool to update the values in bulk.

Job Description: ServiceNow ITSM Developer We are seeking a skilled and experienced ServiceNow ITSM Application Developer with a strong background in Change Management. The ideal candidate will have over 5 years of hands-on development experience with the ServiceNow platform, particularly within ITSM modules, and a deep understanding of ITIL practices. You will be responsible for designing, developing, configuring, and supporting the ServiceNow platform with a focus on Change Management workflows and integrations. ________________________________________ 1. Key Responsibilities: • Develop, configure, and customize ServiceNow ITSM applications, with an emphasis on Change Management. • Collaborate with stakeholders to gather requirements and design scalable solutions on the ServiceNow platform. • Implement and maintain workflows, business rules, UI policies, client scripts, and integrations using REST/SOAP APIs. • Optimize existing Change Management processes and support continual service improvement initiatives. • Ensure platform compliance with best practices, security standards, and ITIL framework. • Troubleshoot and resolve technical issues in ServiceNow applications. • Perform regular system updates and coordinate platform upgrades. • Create and maintain technical documentation and user guides. • Provide knowledge transfer and training to internal teams. ________________________________________ 2. Required Skills & Qualifications: • Bachelors degree in computer science, Information Technology, or a related field. • 5+ years of experience as a ServiceNow Developer with hands-on development in ITSM modules. • In-depth experience with Change Management, including CAB meetings, blackout windows, risk calculations, and change approval policies. • Proficiency in JavaScript, Glide Script, HTML/CSS, and ServiceNow APIs. • Strong understanding of the ServiceNow data model, including CMDB and relationships with ITSM processes. • Experience in integrating ServiceNow with third-party tools and systems. • ITIL v3/v4 certification is a strong plus. • ServiceNow Certified System Administrator (CSA) and ITSM Implementation Specialist certification preferred. • Strong problem-solving, communication, and interpersonal skills. ________________________________________ 3. Preferred Skills: • Experience with Agile and Scrum development methodologies. • Knowledge of ServiceNow Performance Analytics, Flow Designer, and Integration Hub. • Exposure to other ServiceNow modules like Incident, Problem, Asset, and Configuration Management. • Clear written and oral communication • Ability to work independently and in a complex group network • Strong interpersonal skills. Job Description: ServiceNow Architect We are seeking a highly skilled ServiceNow Architect to join our team and help drive our ServiceNow our Technology Architecture organization forward. As a ServiceNow Architect, you will be responsible for collaborating with stakeholders to define requirements, architect solutions, and deliver ServiceNow capabilities tailored to client needs. The role will also encompass platform design, implementation and ensuring the integrity of the ServiceNow application for a client organization. ________________________________________ Key Responsibilities: Engage with customer executives to identify pain points, understand key requirements and opportunities to deliver value. Responsible for understanding business and technical problems addressed by the solutions including key regulations, business drivers, evolving business needs, and security. Translate business needs into compelling ServiceNow solutions. Assures technical integrity of proposed solutions by ensuring that coordination, Organizations governance and change control are applied to technical specifications and to the technical infrastructure. Advises on the impact of design options to related programs and on the process for assessing such impact. Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers. Lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work, ensuring the technical integrity of any ServiceNow projects Collaborate with cross-functional teams to ensure alignment and support for ServiceNow strategies. Stay updated with the latest ServiceNow developments and industry practices. Should be able to demonstrate hands on experience on the Service Now platform including the workflows(flows), Integration Hub, Workspaces, UI/UX Build, Now Assist, Performance Analytics, and core objects such scripting, business rules, UI actions, UI policies, ACLs, dictionary, catalog items etc. ________________________________________ Qualifications: Proven experience in a delivery architect role, ideally within a consulting environment). At least 8 years of hands-on experience with ServiceNow technology Background in ITIL, Enterprise Service Management, Asset Management, Security Operations, AI and Low-Code/No-Code platform Scripting experience - JavaScript, HTML ServiceNow Certified System Administrator qualification or proven recent experience in system administrative duties in ServiceNow. ServiceNow Implementation Specialist and Application Developer are added advantages. Excellent communication skills to articulate complex technical concepts to diverse audiences Collaborative approach to working with cross-functional teams

Candidates must have experience in any ONE of the following ServiceNow CMDB ServiceNow HRSD ServiceNow ITSM ServiceNow Service Portfolio Management ServiceNow CSM ServiceNow Developer/Admin ServiceNow Architect ServiceNow BPM ServiceNow ITOM