651 Itom Jobs - Page 11

Role: SERVICENOW DEVELOPER EXP: 3-13 YEARS LOCATION: PUNE,CHENNAI

Certified ServiceNow Developer with 5+ yrs in ITOM, ITSM & HRSD. Skilled in Discovery, Mapping, scripting, ITIL & integrations. Strong in troubleshooting & cross-team collaboration. Knowledge of AWS, Azure, GCP, and DevOps tools

Dear Applicant, Important Points to be noted here before you apply for this job:- This is a 3rd Party Pay-roll opportunity, wherein, the Consultant will be on pay-rolls of Zentek Infosoft and working for our client Infosys and their End Client . Apply ONLY if you are fine to work as a Sub Contractor on 3rd Party Pay-roll . This is a LONG-TERM Opportunity with a Strong Chance of getting converted as Full Time Opportunity with Infosys after few months, subject to your performance . One round of Face-to-face Interview is a MUST for this role. If you cannot go for F2F interview to one of the Infosys DC(Development Centre), please DO NOT apply. This is a Work from Office (WFO) opportunity and person is expected to work from one of these offices of Infosys - HYDERABAD. This is NOT a Hybrid or WFH opportunity . Primary Skills: ServiceNow Platform, ITSM, Integration, PA Secondary Skills: ServiceNow ITOM Roles & Responsibilities / JD: 1. Requirements gathering 2. Solution Design 3. Impact assessment on new solutions 4. ITSM solution implementation experience 5. Configuring scripts 6. Configuring the catalog forms and workflows 7. System integration testing and unit testing 8. UAT support 9. Code review and migration from one environment to other environment 10. Production rollout and verification 11. Platform upgrades and patching 12. Troubleshooting integration issues between partner systems 13. Implementing automations 14. ITOM Discovery and Service Graph Connector setup and configuration For faster feedback on your profile, kindly send you profile to Abhishek.Sharma@ZentekInfosoft.com and be assured of feedback with-in maximum 24 hours.

Dear Candidate, We are hiring for ServiceNow Architect- ITOM Experience: 8 -12 years (with 4 - 5 years in ServiceNow ITOM architecture and implementation) Location: Hyderabad Find the JD Below: Primary Skills: ServiceNow Platform, ITSM, Integration, PA Secondary Skills: ServiceNow ITOM Roles & Responsibilities / JD: 1. Requirements gathering 2. Solution Design 3. Impact assessment on new solutions 4. ITSM solution implementation experience 5. Configuring scripts 6. Configuring the catalog forms and workflows 7. System integration testing and unit testing 8. UAT support 9. Code review and migration from one environment to other environment 10. Production rollout and verification 11. Platform upgrades and patching 12. Troubleshooting integration issues between partner systems 13. Implementing automations 14. ITOM Discovery and Service Graph Connector setup and configuration Interested Candidates kindly drop in your resume to leena@crownsolution.com

Role & responsibilities 10+ years in IT with at least 3+ years as a ServiceNow Architect. Proven experience delivering ServiceNow solutions in large banks or financial services institutions. Deep expertise in at least 3+ ServiceNow modules: ITSM, ITOM, GRC/IRM, SecOps, HRSD, or CSM. business needs into technical solutions leveraging ServiceNow platform capabilities. Experience with banking regulatory frameworks and compliance integration.

ServiceNow ITOM Developer Position Title: ServiceNow ITOM Developer Experience: 5+ Years Location: Bangalore Key Responsibilities: Configure and implement ServiceNow ITOM solutions, including Discovery, Event Management, and Orchestration. Develop and customize ServiceNow ITOM applications to align with business requirements. Ensure effective integration between ServiceNow ITOM and other systems such as monitoring tools and CMDB. Automate IT operations processes, including incident, change, and event management, to drive operational efficiency. Perform configuration, testing, and validation of ITOM modules to ensure seamless performance. Integrate ServiceNow ITOM with monitoring tools like Nagios, SolarWinds, or other third-party monitoring systems. Manage and troubleshoot Discovery jobs, Event Management rules, and Orchestration workflows. Work closely with stakeholders to design solutions for improving IT operations and service delivery. Conduct performance tuning and optimization for the ITOM platform. Provide ongoing support for the ITOM platform, troubleshooting issues and identifying process improvements. Required Skills & Qualifications: 4 years of hands-on experience in ServiceNow ITOM (Discovery, Event Management, Orchestration, and Cloud Management). Strong experience in configuring and managing ServiceNow Discovery and Event Management. Familiarity with ServiceNow Orchestration and automation tools. Expertise in ServiceNows CMDB and how it integrates with ITOM. Experience with REST and SOAP web services for integrations. Ability to design and implement automated workflows in ServiceNow. Proficiency in scripting (Server-side and Client-side) within ServiceNow (JavaScript, GlideScript, etc.). Knowledge of operational IT processes, including monitoring, event management, and incident response. ServiceNow Certified Implementation Specialist (CIS) – ITOM or similar certification is preferred. Desired Skills: Familiarity with IT Operations monitoring tools like Nagios, SolarWinds, etc. Strong problem-solving skills and the ability to troubleshoot complex ITOM issues. ServiceNow Integration Hub experience. Understanding of ITIL best practices in ITOM.

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Roles and Responsibilities Design, develop, test, and deploy ITSM solutions using ServiceNow platform. Collaborate with cross-functional teams to identify business requirements and implement automation using Discoverer, Event Management, and other tools. Develop custom workflows, approval processes, and reporting dashboards to meet client needs. Troubleshoot issues related to CMDB management and IT asset tracking. Ensure compliance with industry standards (e.g., ITIL) by implementing best practices for incident management, problem resolution, change control, etc. Key Requirements: 5+ years of hands-on experience with ServiceNow Strong expertise in ITOM and ITSM modules (Minimum 1 year) Mandatory Certification: CIS-ITSM (Certified Implementation Specialist - ITSM) Ability to deliver in fast-paced, agile teams Excellent communication and problem-solving skills Preferred Candidates: Immediate Joiners (or within 15 days max) Candidates with complete CIS-ITSM certification Available for Hybrid Mode (Office locations: Bangalore, Pune) Apply Now and be a part of a dynamic and growing team! Share your updated CV at: sandeep@nexusprofessionals.in Contact: 9866987661

What will your role look like Lead the design and architecture of ServiceNow solutions across ITSM, ITBM, HRSD, GRC, and other modules. Develop scalable, flexible, and sustainable ServiceNow architectures that align with business objectives. Design ServiceNow solutions that integrate seamlessly with existing enterprise systems. Provide technical leadership and guidance to development teams, ensuring best practices in implementation, coding, and configuration. Collaborate with business stakeholders to gather requirements, analyze needs, and translate them into technical solutions. Conduct technical workshops and training sessions for teams and stakeholders. Implementation & Integration Oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations. Ensure the successful integration of ServiceNow with other enterprise systems (e.g., ERP, CRM, third-party applications). Manage and resolve complex technical issues during the implementation phase. Governance & Best Practices Establish and enforce governance around ServiceNow platform usage, ensuring compliance with standards and best practices. Develop and maintain architectural documentation, ensuring solutions are well-documented and aligned with architectural principles. Perform regular reviews and audits of the ServiceNow platform to ensure it remains optimized and scalable. Engage with key business and IT stakeholders to understand their needs and ensure alignment between IT and business strategies. Act as a trusted advisor to stakeholders, providing insights and recommendations on how ServiceNow can address business challenges. Why you will love this role Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded We would like you to bring along Extensive experience in designing and implementing ServiceNow solutions, particularly across ITSM, ITBM, HRSD, and GRC modules. Experience with ServiceNow integrations using REST, SOAP, and other APIs. Strong understanding of ITIL, Agile, and other IT service management frameworks. Proficiency in ServiceNow development, including scripting (JavaScript, Glide), configuration, and customization. Experience with ServiceNow platform capabilities such as Service Portal, Flow Designer, and Integration Hub. Strong knowledge of ServiceNow data models, CMDB, and enterprise architecture. Leadership and team management skills, with the ability to guide and mentor junior team members. Certifications- CSA, ITSM, HRSD, GRC, Good to have- ITBM, Sec Ops, SIR, VR

Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW ITSM/CMDB/HRSD/ITOM Role: ServiceNow Developer Total Experience Range: 4- 12 years Mode of Interview: Face to face (Direct) Location: Noida/NCR Job Description Experience in supporting the implementation, administration, configuration, and development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows.

Greetings from TCS Recruitment Team ! For all those Service now , we are coming bigger with the plan of Walk In Drive on 05-July-2025(Saturday) in Kolkata Locations . It is a Walk in Drive planned to attract great Talents in Service now. We believe that your skills and expertise are a better match for the skills we are looking for. Skill: Service now Years of experience: 4 to 14 Years Walk-In-Drive Location: Kolkata Date :05-July-2025 (Saturday) Drive Time: 9 am to 1:00 PM Walk-in-Location Details: Tata Consultancy Services, Gitanjali Park, International Finalcial Hub(CBD), Newtown, Kolkata, Chakpachuria, West Bengal 700156 Eligibility Criteria: Minimum 15 years of regular education (10th + 12th + 3 years graduation) BE/B.Tech/MCA/M.Sc/MS with minimum 2 years of relevant experience post Qualification IT- Experience. B.Sc/BCA Graduates with minimum 2.5 years of relevant experience post qualification IT Experience. Only Full Time courses would be considered. Things to carry for interview: 1 copy of an updated resume, Government ID proof(and photocopy), 1 passport size photo, 1 copy of Double covid-19 vaccination certificate, TCS Application form Job Description Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability Must be ServiceNow Certified Systems Administrator Should possess knowledge in Agile/Scrum methodology Basic knowledge with ITIL/industry standards Knowledge of software development lifecycle (SDLC) Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratevily Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) If the JD is matching to you skills, kindly share your CV at the earliest. Please connect for skills, other details and to register. Please forward the same to your friends and colleagues, who are looking for change in Servicenow. Looking forward to connect!!

The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Engineer- Service Now Developer, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! : Reporting to the Senior Manager of IT Services, the ServiceNow Developer enables Avantor Sciences to drive IT enhancements and maturity throughout the company. The ServiceNow Developer focuses on ticketing tool development, training, rollouts, and application support. The top priorities are to focus on service management and prevent business disruptions, as well as develop and manage tools associated to IT Service Management and other key applications. A key success factor is to maintain a good relationship with the IT teams. As a key member of the IT Operations team, youll be accountable for the design and evolution of the ServiceNow platform to meet growing business requirements. Reporting to the Manager of IT Service Management, you will grow as you oversee platform governance and help mentor Level 2 support, while still retaining hands-on access for development and advanced troubleshooting.What sets this role apart is its combined technical leadership with operational impact. You'll drive digital transformation, shape the ServiceNow strategy, and enhance user experience - while working with a skilled team in a flexible, growth-focused environment. MAJOR JOB DUTIES AND RESPONSIBILITIES (Lists in order of importance) Development & Configuration Meet real business needs with smart, scalable solutions, workflows, business rules, UI policies, and integrations. Maintain and enhance existing ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM). Collaborate with stakeholders to gather requirements for real-world solutions with work estimates and effectively implement the enhancements. L3 Support & Mentoring Act as the primary escalation point for complex challenges. Guide others on lower-complexity challenges and best practices. Maintain knowledge documentation about ServiceNow. Governance & Best Practices Define and enforce standards, architectural and process guidelines. Govern enhancements, favoring configuration changes over customizations. Turn data into action by leveraging performance analytics to uncover trends, identify opportunities, and support data-driven decisions. Help others automate what matters most, eliminate manual processes and boost efficiency. Enable seamless integrations between ServiceNow and other business systems using tools like REST, SOAP, XML, AJAX, and more. QUALIFICATIONS (Education/Training, Experience and Certifications) Certified System Administrator (CSA) certification is required. Associate degree or equivalent work experience is required. 2+ years of relevant experience is required. Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, APIs and Service Portal is required. Certified in ITIL V3 or above is highly desired. Experience with managing CMDB is highly desired. Experience with web pages and widgets using Bootstrap and AngularJS is highly desired. Experience with third-party integrations and interfaces between is desired. Certified Application Developer (CAD) certification and any one of the mainline implementation certifications is a plus. Experience with ITOM and HRSD modules is a plus. KNOWLEDGE S AND ABILITIES (Those necessary to perform the job competently) Knowledge of how to architect data structures to create applications. Ability to develop and modify a majority of the followingworkflows, forms, lists, business rules, UI components, web services, tables, menus, Client Scripts, UI Scripts, ACLs, UI Pages, and scripted REST APIs. Ability to perform Java scripting, debugging, and deployment using update sets is required. Reporting and Dashboard creation skills. Ability to articulate complex technical concepts in a clear and concise manner and build strong relationships with business units, IT teams, and executives. Ability to manage small projects, including timelines, resources, risks, and budget. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

About the Role: Grade Level (for internal use): 07 As a part of Climate & Impact Research team, you will deliver and maintain accurate , complete and timely data sets while taking into account the business divisions global interests and needs internally & externally This role will involve working with the team and the management on a variety of initiatives related to ESG operations. Collection, Standardization, and validation of business relations, competitors, and products and services data from companies published reports Deliver on predefined individual and team targets including delivering outcomes with quality and excellence Will work within parameters and with supervision to ensure quality and performance to set standards Keeps up to date in knowledge of content sets. Builds industry knowledge by understanding industry trends and reporting standards Provides input and ideas for new collection methods and product enhancements related to the respective processes Work collaboratively with a diverse team across multiple locations to promote data collection best-practice and ensure quality of deliverables Troubleshoots problems or issues and provides support to the team Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. 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Educational MCA,MSc,MTech,Master Of Engineering,BCA,BSc,BTech,Bachelor of Engineering Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Primary skills:Tools-Service Now-ServiceNow-ITOM Preferred Skills: Tools-Service Now-ServiceNow-ITOM

Educational Bachelor Of Comp. Applications,BTech,Bachelor of Engineering,MTech,MCA,MBA Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). Good knowledge of ServiceNow and ITIL. Understanding Scrum Methodology. Strong engagement, communication and facilitation skills. ServiceNow Certified System Administration Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM

Educational Bachelor Of Comp. Applications,Bachelor of Engineering,BTech,MCA,MTech,MBA Service Line Cloud & Infrastructure Services Responsibilities Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs.Design, configure, and customize ServiceNow ITOM modules, including Discovery, Event Management, Service Mapping, and Configuration Management.Develop and maintain ServiceNow workflows, business rules, client scripts, UI pages, UI actions, and other ServiceNow customization features as needed.Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applications.Provide ongoing support and maintenance for ServiceNow ITOM solutions.Document technical specifications, processes, and procedures for ServiceNow ITOM solutions.Serve as primary technical point-of-contact ServiceNow ITOM for business users and internal teamsDefine technical solutions for architecture and design that are aligned with business problems and ServiceNow ITOM/ Automation/ CMDB implementation best practicesMaintain expert knowledge of the ServiceNow ITOM / CMDB Products; Discovery, Service Mapping, Event Management, HLA, AIOps, Orchestration, Integration Hub, Cloud Management, including ServiceNow Common Service Data Model, CSDM.Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solutionCollaborate with internal business stakeholders to write/estimate storiesOversee developers’ work, and own overall quality and delivery of developmentCapable of executing hands-on development for stories that cannot be delegatedResponsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as requiredWork collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challengesProvide mentorship to developers and platform engineers on technical design standards and best practices. Additional Responsibilities: Required Knowledge of ServiceNow CMDB Architecture5+ years working on the ServiceNow platform preferably in global implementation projectsWorking knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery Service Mapping, CMDB/CSDM, AIOps, Cloud Management, Orchestration)Strong knowledge of JavaScript, HTML, CSS, and other web development technologies.Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScriptExperience integrating with tools to federate data into the CMDBExpert in IT Asset Management Lifecycle processes (including hardware and software)Good interpersonal skills, including collaboration, communication, relationship building, and negotiationIntermediate Windows and Unix administration skillsExpert in IT Asset Management process & operational deliveryFamiliarity with network concepts (routers, switches, firewalls, NAT, load balancing) and storage.Familiarity with the following conceptsXML, JSON/script language, database.Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineersFamiliar with Cloud environment like AWS, Azure etc.Ability to work independently and as part of a team.Excellent problem-solving, analytical, and communication skills.ServiceNow Certified Implementation Specialist Event ManagementServiceNow Certified Implementation Specialist Service MappingServiceNow Certified Implementation Specialist Discovery.ServiceNow Certified Implementation Specialist Cloud Provisioning and Governance.Up-to date knowledge of ServiceNow Versions, product features, its release & end of life details.Scripting capabilities such as JavaScript, jelly, SQLAcquaintance with Web and Application Servers, Load Balancers, Databases, Cloud (AWS, Azure etc.) and Virtualization (WebSphere, MQ, IIS, Apache, VMware) Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM

Educational Bachelor Of Comp. Applications,Bachelor of Engineering,MTech,MBA,BTech,Bachelor Of Science (Tech),Master of Science (Technology) Service Line Cloud & Infrastructure Services Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. Experience designing and implementing client facing solutions leveraging involving ServiceNow. Experience of performance compliant design, sustainable solution architecture Experience implementing and integrating enterprise software applications. Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Design and develop ServiceNow data model to support process integrations Ability to understand ServiceNow lifecycle, multitask, time management skills Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training Practical experience with agile methodologies/tools Additional Responsibilities: ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD

We are looking for 7-8 years experienced ServiceNow Specialist to join our team. The ideal candidate will possess expertise in the following areas: Key Responsibilities: AdministrationManage and maintain ServiceNow instances and configurations. ScriptingDevelop and implement scripts to automate workflows and processes. IntegrationIntegrate ServiceNow with other systems and applications. CMDBOversee Configuration Management Database (CMDB) activities and ensure data accuracy. Application DevelopmentDesign, develop, and customize ServiceNow applications to meet business requirements. ITSMImplement and manage IT Service Management (ITSM) processes within ServiceNow. Service ProviderCollaborate with service providers to ensure seamless service delivery. Qualifications: Proven experience in ServiceNow administration and development. Strong scripting skills (e.g., JavaScript, PowerShell). Experience with system integrations and CMDB management. Proficiency in ITSM processes and application development. Excellent communication and collaboration skills.

Responsibilities: Oversee and manage system administration tasks. Develop and maintain scripts for automation and process improvement. Integrate various systems and applications to ensure seamless operations. Manage and maintain the Configuration Management Database (CMDB). Lead application development projects from conception to deployment. Implement and support IT Service Management (ITSM) processes. Required Skills: Experince in ServiceNow Discovery Strong experience in system administration. Proficiency in scripting languages Expertise in system and application integration. In-depth knowledge of CMDB management. Proven track record in application development. Solid understanding of ITSM frameworks and practices. Experience with IT asset discovery tools and techniques.

GOOGLE SecOps Platform Engineer (INDIA, Mumbai) Job Title SecOps Platform Engineer, Google Cloud Professional Services Role Description (About the job) As a Google SecOps Platform Engineer, you will be responsible for strategic delivery helping our customers securely adopt Google SecOps. You will provide best practices on secure build of Google SecOps platform, foundational cloud implementation for Google SecOps, tackle difficult problems that businesses are facing when building Google SecOps, and more. You will provide prescriptive guidance in ensuring customers receive the best of what Google SecOps can offer and you will ensure that customers have the best experience in migrating, building, modernising, and maintaining Google SecOps. Additionally, you will work closely with Product Management and Product Engineering to drive excellence of Google SecOps and features. Responsibilities Spearhead the architecture and implementation of Google SecOps environment on Google Cloud Platform for large scale deployments and migration. Strategic design and implementation of data pipelines & effective data storage mechanisms to meet functional and nonfunctional requirements of Google SecOps customers. Design, plan and implement data migrations from existing SIEM/SOAR platforms of customers to Google SecOps. Hardening of critical infrastructures and platform services leveraged by Google SecOps. Integration of Google SecOps with other security capabilities and tools such as SOAR, EDR, NDR, threat intelligence platform, and ticketing systems. Write custom actions, scripts and/or integrations to extend Google SecOps platform functionality. Monitor performance and perform timely actions to scale Google SecOps deployment, especially in a very high-volume security environment. Guide on building or maturing cloud security programs and the implementation of tools and approaches used for improving cloud security. Minimum Qualifications (MQs) Bachelors degree in Computer Science, Engineering or related technical field or equivalent practical experience. Implementation experience of YARA-L 2.0 and at least one more general purpose language. Experience managing customer projects to completion, working with engineering teams, sales and partners. Experience in architecting, developing, or maintaining secure Cloud solutions. Strong verbal and written communication skills and the ability to develop high-quality 10+ years experience in leading projects and delivering technical solutions related to security Demonstrated experience on consulting or ownership of Security during high-speed environment migration for large-scale businesses with regulatory requirements Strong verbal and written communication skills (English), and the ability to develop high-quality technical documentation and presentation materials. Google SecOps experience in the areas of responsibility for at least 1 year. Ability to be located in Mumbai, India for at least 1 year. Hands on and deep knowledge of security principles. Demonstrated experience in Cloud Security delivered within the context of customer facing roles.

TCS is looking for experienced ServiceNow developers! Are you ready for a new opportunity? **Walk-in Interviews Details:** - **Job Role:** ServiceNow Developer - **Skilled Modules:** ITSM, HRSD, CMDB, ITOM, CSM - **Experience:** 4+ years - **Location:** Hyderabad, Pune, Chennai (Precise venue details will be send through Call Letters) - **Date:** Saturday, July 5th, 2025 **Job Description:** - Strong expertise in IT Service Management, IT Operations Management, CMDB, and more. - Hands-on experience in ServiceNow tool implementation, administration, and configuration. - Proficiency in scripting, tool configuration, and technical deployment. - Ability to develop on the ServiceNow platform and customize core applications. - Experience in system/process automation and integration using web services. **Skills Required:** - Independent solution creation based on customer requirements. - Effective communication and analytical skills. - Proficient problem-solving abilities and collaborative mindset. **Documents Required:** - TCS Application Form (online) - Original & Copy of Government ID Proof - Multiple copies of Updated Resume **Important Notes:** - Only experienced candidates, no freshers. - Walk-in interviews only, no virtual sessions. Ready to take your IT career to the next level? Join us at the venue and seize this opportunity!

Immediate Openings on ServiceNow Developer PAN INDIA - Contract Working Mode : Hybrid : 6+ Years :ServiceNow Developer : PAN INDIA Period :Immediate Employment Mode : Contract Description CMDB Administrator:Responsible for managing and maintaining the CMDB.Ensures data quality and integrity within the CMDB.Manages CI (Configuration Item) classes and updates CI records.Creates and maintains CI queries, CMDB groups, and Dynamic CI groups using CMDB Query Builder.Ensures the CMDB is updated upon successful change implementation.Collects and retains risk assessment and impact analysis information CI Analyst or Class Owner:Responsible for updating and managing CI classes.Assures automated data sources are populating discoverable attributes.Helps resolve Discovery errors in computing, networks, applications, databases, and cloud resources.May also be considered a Service or Product Owner ServiceNow Role Requirements:The [itil] role is required in ServiceNow and includes the [cmdb_query_builder] role.Additional roles such as [asset] may be required to view the CMDB Data Foundations and the CMDB Health dashboard CMDB Process Lead:Administers the CMDB process within the organization.Works closely with other process leads to ensure that asset-specific information can be gathered and disseminated using efficient and consistently followed processes.Ensures data yielded from this process is of high quality and provides management with the right level of business intelligence and reporting

Period :Immediate Employment Mode Contract to Hire Description Developer with experience in GRC/IRM and BCM ServiceNow applciations 3-4 years experience developing scripts Implement ServiceNow modules, Work on the ServiceNow core platform modules and applications. Build workflows for newly created catalog items. Install Mid Server and Configure discovery application for help in integrations (using REST, SOAP). Responsible for Complete routine system administration and requirements enhancement including, group and user changes, catalog item revisions, reporting requests, problem solving / vendor escalation and menu changes.

Essential Duties and Responsibilities: Configure and customize ServiceNow modules. Troubleshoot production and test issues, recommend corrective actions, and perform resolution. Managing development deliverables using an Agile Framework Support customers across various time zones. Qualifications : Must have 2 to 4 years of total IT experience 1-2 years of ServiceNow Support and Development experience BE/BTech degree in Computer Science, Information Systems or equivalent field ServiceNow Certifications - CSA Knowledge, Skills and Abilities: Must have Experience with ServiceNow modules - ITSM Experience with application support and development activities. Experience creating and configuring ServiceNow Business Rules, UI Policies, UI Actions, Client Scripts, Flows and ACLs. Write code adhering to coding best practices. Understanding or experience with technical aspects of ServiceNow such as JavaScript, XML, HTML, AngularJS, CSS Ability to work in shifts or out of standard working hours. Ability to work independently and as a team member. Good to have Experience with ServiceNow modules SPM, CMDB, ITOM, ITAM Experience with resolving issues within SLA timelines Experience with Upgrade and Cloning activities Knowledge of Service Portal, UI Builder, Workspaces, Now Assist, Performance Analytics, Scoped applications, Experience with working in a client-facing environment. Professional Requirements : Strong written and oral communication skills including presentation skills. Strong problem solving and troubleshooting skills. Proven success in contributing to a team-oriented environment. Organizational, multi-tasking, and time-management skills

Responsibilities: Design, develop, test & maintain ITSM & ITOM solutions on ServiceNow platform Ensure compliance with HRSD policies & procedures using CIS standards