1889 Itom Jobs - Page 11

Educational Requirements Bachelor of Engineering Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solutio...

Educational Requirements Bachelor Of Comp. Applications,Bachelor of Engineering,Bachelor Of Technology,Master Of Technology,Master of Business Administration,Bachelor Of Science,Master Of Science Service Line Cloud & Infrastructure Services Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobil...

Educational Requirements Bachelor Of Comp. Applications,BTech,Bachelor of Engineering,MTech,MCA,MBA Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Noti...

Educational Requirements Bachelor of Engineering,BTech,BCA,MTech Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technolo...

Educational Requirements Bachelor of Engineering,BTech,BCA,MCA,MTech Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your...

Role & responsibilities 11+ years of IT experience, with at least 6 years in ServiceNow architecture and development. Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM). Strong experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, and Service Portal. Proven track record in designing integrations using REST/SOAP APIs, web services, and third-party tools. Experience with ServiceNow platform upgrades, migrations, and performance tuning. Excellent communication, stakeholder management, and leadership skills. ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications required; Certified Application D...

Total Experience 6-8 Years Relevant Experience 5+ years Mandatory skills Developer : • Design, develop, and implement ServiceNow applications and modules based on business requirements. • Conduct code reviews to ensure quality and compliance with coding standards, providing constructive feedback to team members. • Create and manage ServiceNow workflows, business rules, and user interface policies. • Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. • Troubleshoot and resolve issues promptly to maintain operational efficiency. • Stay updated with the latest ServiceNow features and best practices, recommending improvements. • Parti...

Responsibilities Develop and maintain ServiceNow custom applications with a focus on UI/portal development , leveraging ServiceNows UI Builder and Seismic framework to enhance the user experience, as well as building reusable components for long-term scalability. Design, build, and implement REST API integrations and advanced scripting configurations using ServiceNow’s Flow Designer , ensuring seamless backend integration and process automation to meet business requirements. Collaborate with cross-functional teams to analyze, design, and implement solutions, communicating effectively with team members and stakeholders, and ensuring a smooth development lifecycle. Utilize modern UI frameworks...

ServiceNow Implementation Consultant Experience: 3 - 6 years Location-PAN India Mandatory : Implementation experience in any 1-2 modules : ITSM, CSM, HRSD, HAM, SAM, IRM, SecOps, ITOM, UI Builder, CMDB, Playbook, FS Key Responsibilities: End-to-end implementation of ServiceNow modules Requirement gathering, configuration, and deployment Collaborate with cross-functional teams and stakeholders Ensure module integration and performance optimization Additional Notes: Candidates must have strong implementation experience and platform knowledge Certifications in ServiceNow modules are a plus Immediate joiners or short notice preferred

Role - ServiceNow BA(ITOM) Location: PAN India Exp 8 yrs to 12yrs Notice period Immediate 30 days JD as given below: Primary skill: Servicenow BA ,ITOM Secondary Skill: ITSM,CMDB Required Technical Skill set: The role focuses on enhancing ITSM/ITOM tools and processes, particularly within the ServiceNow platform. It involves working closely with stakeholders, development teams, and customers to define, improve, and implement service management solutions. Key Responsibilities Analyze current processes and identify improvement areas. Gather and specify requirements for tool/process enhancements. Lead customer workshops and focus groups. Collaborate with development teams (onshore/offshore). De...

Position: ServiceNow Project Manager Experience: 10+ Years Location: Bangalore / Hyderabad (Hybrid)(2 Days Working from Office) Employment Type: Full-time Preferred Immediate Joiner About the Role Techila is looking for an experienced ServiceNow Project Manager to lead end-to-end delivery of large-scale ServiceNow programs across multiple modules ITSM, ITOM, HRSD, CSM, and ITAM. The ideal candidate will have strong project governance, stakeholder management, and a deep understanding of the ServiceNow ecosystem. Key Responsibilities Lead planning and delivery of ServiceNow implementations within defined timelines and budgets. Oversee governance, compliance, and quality standards across projec...

General Requirements • Excellent analytical and communication skills • Work independently and as part of a team with other colleagues at all levels • Work on multiple assignments and prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution • Interact with clients on a regular basis through face-to-face meetings, video/teleconferences, and email to understand clients processes and business problems • Collaborate and coordinate with colleagues that are onsite at client location • Well versed with the application deployment and configuration baselines, and understanding of how the application environment operates in a secure environ...

Key Responsibilities ServiceNow Solution Implementation Design and implement ServiceNow-based service management solutions. Align business requirements with tool functionality. Prepare presentations and documentation. Transition Leadership Lead Tools Workstream during transitions (65% of role). Oversee solution implementation, manage scope changes, and ensure deliverables. Support all phases: pursuit, planning, execution, and post go-live. Handle resource planning, risk escalation, and technical decisions. Practice Development Build SI Practice ServiceNow capabilities. Support pre-sales, bid presentations, and content creation (white papers, business cases). Train team members on ServiceNow ...

As a seasoned ServiceNow Lead/Architect at Nous in Bangalore, you will play a crucial role in designing and driving strategic implementations across the ServiceNow ecosystem. Your responsibilities will include: - Architectural Design & Strategy: - Develop, maintain, and enhance the overall ServiceNow architecture in alignment with business requirements and industry best practices. - Lead architectural reviews to ensure optimized, secure, and scalable solutions. - Provide architectural guidance on the implementations of various modules such as ITSM, ITAM, ITOM, HRSD, Facilities Management, Portals, and Workspaces. - Platform Governance & Best Practices: - Establish and enforce governance proc...

Dear candidate, Hiring for Servicenow Architect/Lead. Location: Chennai and Bangalore Mode: WFO JD: Role & responsibilities : ServiceNow Architect 8 to 10 years of ServiceNow experience, with at least 4+ years as an Architect . Expertise in providing end-to-end architecture, solution design, and roadmap planning for ServiceNow implementations. Deep expertise in ITSM (Incident, Change, Problem, Knowledge, Request, Service Catalog) . Strong experience in CSM (case management, portals, omni-channel integrations) . Hands-on knowledge of GRC (Policy & Compliance, Risk, Audit, Vendor Risk) . Expertise in ServiceNow migration of ITSM, ITOM, SAM , HRSD , IRM modules. Proven experience with CMDB, Dis...

Role & responsibilities Min 5+ years of experience as a ServiceNow consultant. Hands on experience in Java Script, HTML, CSS,XML, AJAX, Angular JS & React JS A fundamental understanding of ITSM, ITIL or CMDB. Good to have- ServiceNow Certification, CSA, CAD, CIS- ITSM Hands-on design, development, and deployment experience with the ServiceNow platform. End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process. ServiceNow implementation experience in ITSM, Service Portal , Performance Analytics (Adv. Reporting) & Employee Centre Knowledge. Should be multitasking, Self-Learner and possess good Functional Knowledge. Should be able to take lead o...

As a Sr Software Engineering Manager, you will be focused on guiding and managing a team of software engineers to deliver high-quality products and solutions. This involves technical oversight, team development, and strategic planning to ensure the team's success in aligning with the company's goals. We are looking for a team member who is innovative, eager, driven and motivated to rise to the challenges of a continuously evolving technological industry, and who wants to make an impact on the user experience of the businesses globally. What You Will Do: Lead, mentor, and manage direct reports fostering a collaborative and innovative work environment Oversee the planning, execution, and deliv...

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service ManagementMinimum 12 year(s) of experience is req...

Responsibilities: * Lead ITSM implementations using ServiceNow platform. * Design and develop custom solutions on Servicenow. * Ensure compliance with FSMO standards during post-sales support. we are looking for service now architect with CSM .

Lead design/implementation of scalable ServiceNow CSM architectures integrating pre-sales, post-sales modules. Collaborate with sales teams, guide delivery & mentor junior architects. Technical depth CRM integration experience required.

ServiceNow Platform Lead Experience: 58 years (Tech Lead / Senior Resource) Certifications: CSA mandatory; CAD/CIS–ITSM/CSM preferred Role Duration: Minimum 6 months will extend Role Overview Manage and optimize the ServiceNow platform, working closely with the platform architect and platform owners, ensuring smooth operations, compliance, and cost-effective license usage. Act as the key point of contact for platform activities, reporting, and security. Key Responsibilities • Oversee platform administration, governance, and health. • Set up and manage the Security Center module. • Optimize licenses: allocation, reclamation, approvals, and usage reporting. • Monitor security and implement pat...

Key Responsibilities: ServiceNow Experience 5- 8+ years of experience in ServiceNow platform management (ITSM/ITOM/ITAM). 3+ years of experience leading operations or technical teams. ServiceNow Certified System Administrator (required); Implementation Specialist (preferred). Strong understanding of Agile methodologies and project management. Excellent communication and stakeholder management skills. Platform Management & Governance Lead the sustainment and administration of the ServiceNow platform (ITSM, ITOM, ITAM, etc.). Ensure platform stability, performance, and scalability. Implement and enforce governance standards, security controls, and documentation protocols. Serve as the escalati...

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development. Require...

Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent work experience). 6+ years of hands-on experience in ServiceNow development and configuration. Strong expertise in JavaScript, HTML, CSS, AngularJS, and ServiceNow scripting. Solid understanding of ServiceNow modules (e.g., Incident, Problem, Change, CMDB, Service Catalog). Experience with ServiceNow integrations (REST, SOAP, LDAP, SSO, MID Server, etc.). Knowledge of ITIL processes and best practices. Experience with Agile development methodologies. ServiceNow Certified System Administrator (CSA) required. Additional certifications (e.g., CIS in ITSM, ITOM, HRSD, C...

The opportunity EYs global enterprise technology group provides various enabling services (ERP, infrastructure, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500, privately held and government-like entities. The Service Management (SM) Reporting Lead is responsible for overseeing the compilation of metrics used to analyze the controls processes within Information Technology (IT). The role acts as a primary interface with the highest level of management within IT Operations to drive the design, development, analysis and distribution of SMs mandated reporting to manage its key processes and procedures. The role additionally ...