651 Itom Jobs - Page 10

Job Title : ServiceNow Developer Location State : Maharashtra,Tamil Nadu Location City : Pune, Chennai Experience Required : 6 to 8 Year(s) CTC Range : 7 to 12 LPA Shift: Day Shift Work Mode: Onsite Position Type: C2H Openings: 2 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries. About The Job: ServiceNow Development (Module Specific - Strategic portfolio management (SPM and Performance Analytics) Essential Job Functions: Skill Required: Digital: ServiceNow IT Service Management ServiceNow Qualifications: Skill Required: Digital: ServiceNow IT Service Management ServiceNow How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000

Solution Design & Architecture Design and architect end-to-end solutions on the ServiceNow platform to support various business processes and objectives. Provide architectural guidance and establish best practices to ensure ServiceNow implementations align with enterprise goals. Platform Management & Configuration Oversee platform administration, configuration, development, and integration. Configure and customize the ServiceNow platform, including workflows, UI/UX design, and system interfaces. Maintain platform health, perform upgrades, and ensure security and compliance standards are met. Collaboration with Stakeholders Work closely with business analysts, process owners, and stakeholders to gather requirements and translate them into technical specifications. Conduct workshops and presentations to communicate architectural designs and project progress. Integration & Automation Design and implement integrations with third-party tools, systems, and databases. Develop automation solutions, leveraging scripting and workflows to improve operational efficiency and reduce manual tasks. Technical Leadership & Mentorship Serve as a subject matter expert (SME) for ServiceNow and provide mentorship to junior developers and administrators. Lead technical teams in project execution, ensuring the delivery of high-quality solutions on time and within budget. Documentation & Compliance Create and maintain documentation of architecture, design, workflows, and processes. Ensure compliance with industry standards, security protocols, and organizational policies. Performance Optimization Continuously monitor and optimize the performance of ServiceNow solutions to ensure stability and responsiveness. Identify opportunities to enhance platform scalability and improve end-user experience. Experience : Minimum 5+ years of experience with ServiceNow, including architecture, development, and implementation. Strong knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, etc. Proficiency in JavaScript, HTML, CSS, and ServiceNow's proprietary scripting language. Certifications : ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and/or Certified Application Developer (CAD) preferred. Required Skills : Proven experience with REST/SOAP APIs and integrations. Strong problem-solving skills, with the ability to manage complex technical issues. Excellent communication and interpersonal skills for engaging stakeholders and cross-functional teams. Experience with Agile methodologies and DevOps practices. Familiarity with ITIL framework and best practices. Strong understanding of database design and relational data modeling.

Your role Advanced experience with Service Now implementations Strong technical knowledge in Scripting System Definition Business Rules Menus UI Forms UI Actions Content Management Imports Transforms Web Services and Notifications Developing designing configuring and rollout of new application modules workflows and catalog requests Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the Service Now system Experience with ServiceNow client and server-side JavaScript and the Service Now APIs Strong understanding of ITSM best practice processes must be self-motivated with a proven track record in ITSM technologies Experience in the development and implementation of Service Portal and Widgets Experience in Integration with third-party tools Experience with the development and implementation of ServiceNow ITSM modules Incident Management Problem Management Configuration Management Change Management Knowledge Management or other ITSM application Hands-on experience integrating multiple data sources into a unified ServiceNow CMDB as well as integrating data between Your profile Service Now implementation/Integration ServiceNow ITSM Module ServiceNow Scripting (Server/Client/Java script) CSA Certification is (Good to have) Workflow What you'll love about working here You can shape yourcareer with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Location - Coimbatore,Noida,Gurugram,Pune,Chennai,Mumbai,Hyderabad,Bengaluru

Your role Strong experience working on ServiceNow implementations / Enhancement Hands on experience in ServiceNow ITOM module. Must have experience in implementing CMDB/Discovery/Service Mapping/event management solutions, Event rule, alert rule, sub-flow creation, Assignment rules, RegEx. Must have Power Shell/Shell and Java Script knowledge for use cases development. Working knowledge in ServiceNow IT Operations Management Solutions and be able to build or modify custom patterns and troubleshoot. Experienced in working with 3rd party integrations Your profile ServiceNow ITOM Module 3rd party integrations CMDB/Discovery/Service Mapping/event management Certifications - ServiceNow Certified System Administrator, CIS Event Management Should understand CI binding, correlation logic in ServiceNow. What you'll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Gurugram,Coimbatore,Noida,Chennai,Mumbai,Pune,Hyderabad,Bengaluru

Responsibilities: Solution Design & Architecture Design and architect end-to-end solutions on the ServiceNow platform to support various business processes and objectives. Provide architectural guidance and establish best practices to ensure ServiceNow implementations align with enterprise goals. Platform Management & Configuration Oversee platform administration, configuration, development, and integration. Configure and customize the ServiceNow platform, including workflows, UI/UX design, and system interfaces. Maintain platform health, perform upgrades, and ensure security and compliance standards are met. Collaboration with Stakeholders Work closely with business analysts, process owners, and stakeholders to gather requirements and translate them into technical specifications. Conduct workshops and presentations to communicate architectural designs and project progress. Integration & Automation Design and implement integrations with third-party tools, systems, and databases. Develop automation solutions, leveraging scripting and workflows to improve operational efficiency and reduce manual tasks. Technical Leadership & Mentorship Serve as a subject matter expert (SME) for ServiceNow and provide mentorship to junior developers and administrators. Lead technical teams in project execution, ensuring the delivery of high-quality solutions on time and within budget. Documentation & Compliance Create and maintain documentation of architecture, design, workflows, and processes. Ensure compliance with industry standards, security protocols, and organizational policies. Performance Optimization Continuously monitor and optimize the performance of ServiceNow solutions to ensure stability and responsiveness. Identify opportunities to enhance platform scalability and improve end-user experience. Experience : Minimum 5+ years of experience with ServiceNow, including architecture, development, and implementation. Strong knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, etc. Proficiency in JavaScript, HTML, CSS, and ServiceNow's proprietary scripting language. Certifications : ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and/or Certified Application Developer (CAD) preferred. Required Skills : Proven experience with REST/SOAP APIs and integrations. Strong problem-solving skills, with the ability to manage complex technical issues. Excellent communication and interpersonal skills for engaging stakeholders and cross-functional teams. Experience with Agile methodologies and DevOps practices. Familiarity with ITIL framework and best practices. Strong understanding of database design and relational data modeling.

Hiring a ServiceNow GenAI Architect / Lead Developer for a 6-month remote contractual engagement. The candidate must have 79 years of experience, with proven expertise in implementing and architecting GenAI-driven solutions within the ServiceNow platform. Key responsibilities include integrating Azure OpenAI with ServiceNow, implementing Now Assist modules, automating ticket summaries and knowledge article generation, and designing scalable AI-driven workflows within ITSM/ITOM modules. Strong background in ServiceNow GenAI features and AI integration is essential. Location: Remote- Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai

Candidates should have strong ServiceNow ITOM experience, CDMB, Discovery, Event Management and Service Mappin

Primary Skills: ServiceNow ITOM Event Management, Service Mapping, Integration Hub Secondary Skills: ServiceNow ITSM, Integrations Roles & Responsibilities: 1. Solution Design 2. Impact assessment on new solutions 3. Configuring scripts 4. Service Map creation 5. Event rules, Alert rules setup 6. Good knowledge on Event Correlation and Deduplication 7. Configuring the catalog forms and workflows 8. System integration testing and unit testing 9. UAT support 10. Code review and migration from one environment to other environment 11. Production rollout and verification 12. Platform upgrades and patching 13. Troubleshooting integration issues between partner systems 14. Implementing automations using Custom APIs and IntegrationHub 15. Handson experience with JavaScript/HTML/ CSS (Preferred JavaScript)

Roles and Responsibilities Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team Customize and configure core ServiceNow applications including ITSM , Service Porta l, and ITOM modules (Discovery, CMDB). Conduct workshops and demos for stakeholders and end users . Collaborate with internal teams and clients to ensure high-quality delivery. Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions. Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities. Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations. Perform ongoing Discovery and CMDB maintenance Develop, review, and optimize scripts Business Rules, Script Includes, UI Policies, Client Scripts, etc. Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed. Comfortable working in Agile environments with active sprint participation and backlog grooming. Qualifications 7+ years of experience working with ServiceNow, including hands-on development and implementation. Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM. Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences. Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements. ServiceNow Certified System Administrator , Certified Application Developer Certified Implementation Specialist certifications preferred. Experience with additional ServiceNow modules like HRSD or GRC.

ServiceNow HRSD Implement the Human Resources application in order to set up HR data Configure applications to work with the organisation's HR processes Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub Demonstrated competence in the various HR functional areas, especially employee relations and change management Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction Design and develop new ServiceNow applications and services for HR Modules; including Case Management, HR Administration, Knowledge Base and Employee Service Centre Preferred Certifications: ServiceNow certifications such as Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in ITOM or CMDB are highly desirable Certified ServiceNow Administrator(CSA) and Certified Implementation Specialist(CIS) with ITSM/HRSD or ServiceNow Certified Application Developer (CAD) certification Experience with Agile development methodologies is a plus

Role & responsibilities About the Role: We are looking for a Technical Consultant to support the implementation and integration of ServiceNow modules, including ITSM, ITOM, Integrations, CMDB, and more. The ideal candidate will have hands-on experience in configuring and customizing ServiceNow solutions to meet client needs. Key Responsibilities: • Assist in the design and implementation of ServiceNow modules such as ITSM, ITOM, Integrations, and CMDB. • Experience in working on ServiceNow Platform Upgrades and Cloning. Work closely with clients and stakeholders to understand their requirements and provide technical guidance. • Develop and configure ServiceNow components, including workflows, scripts, and integrations. • Conduct testing and validation of ServiceNow solutions to ensure they meet business requirements. • Troubleshoot and resolve issues related to ServiceNow modules, providing timely support to clients. • Create and maintain technical documentation for ServiceNow solutions. • Collaborate with cross-functional teams to ensure seamless integration and data flow. • Stay current with ServiceNow updates and best practices. Qualifications: • Bachelors degree in Computer Science, Information Technology, or a related field. • 5+ years of experience in IT, with at least 3 years in a technical consulting role. • Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, CMDB) and integration technologies (e.g., REST, SOAP, APIs). • Strong problem-solving and troubleshooting skills. • Excellent communication and client-facing skills. • ServiceNow Certified System Administrator (CSA) or similar certification is a plus. Preferred Skills: • Experience with scripting languages (e.g., JavaScript, Python). • Knowledge of ITIL and ITSM processes. • Familiarity with Agile and DevOps methodologies.

We are hiring ServiceNow ITOM Developer with Event Management based in Hyderabad, with flexibility for some remote work. As a ServiceNow ITOM Developer, you will be responsible for the day-to-day tasks related to back-end web development, software development, programming, and object-oriented programming (OOP). You will collaborate with the team to design, develop, and implement solutions using ServiceNow ITOM modules. This is a hybrid role, allowing you to work from our office in Hyderabad as well as remotely. Qualifications ServiceNow ITOM Event Management. Experience with object-oriented programming (OOP). Knowledge of ServiceNow ITOM modules. Experience in developing and implementing solutions using ServiceNow ITOM modules. Excellent problem-solving and analytical skills. 1 certification least.

Hi, Hope youre doing well. Please take a look at the below position and share with me your updated resume to expedite the process.. ServiceNow Developer Pune, MH Job Description: Preferred Skill Set Bachelors degree and a minimum of 15 years of directly related experience with at least 10 years of experience in ServiceNow development and administration. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP. Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks. Strong familiarity and working knowledge of ServiceNow Suite of tools (Platform capabilities, ITSM, ITOM, Dashboards and Reports, Performance Analytics, Knowledge Base, SOAR, SecOps, etc.). Extensive knowledge and experience in the following: Using ServiceNow API Developing custom ServiceNow applications and web-based applications Python, JavaScript or AngularJS Application integration experience with Active Directory using methods such as LDAPs Testing web-based applications - both manual and automated Functional, regression and load/performance testing Relational databases Working in an Agile environment Thanks & Regards, Jagadish, Sr. IT RECRUITER Phone No: 7207705267 Email: jagadeesh.g@tekleaders.com LinkedIn: https://www.linkedin.com/in/jagadish-g-575074223/

Skills Required: Primary: Service New TPRM Module, GRC, IRM) Secondary: ITOM, CMDB, Service Mapping

Key Skills: ServiceNow, ServiceNow Discovery, ITOM, CMDB Roles and Responsibilities: The creation of automated discovery plans with ownership of discovery support Maintaining CMDB including: data updates, CI creation/retirement, integration maintenance (service graph connectors and custom) Integrating the CMDB with other books of records across the technology organization Driving service owners across the technology to ensure the CMDB remains healthy and up to date Identifying key performance indicators and developing dashboards capable of tracking CMDB health and identifying areas where focus is needed Skills Required: Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong influencing/negotiation skills. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with most of the following technologies - JavaScript, Angular Familiarity with agile methodology including SCRUM team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. 6 to 8 Years of experience required. 6+ years' experience managing CMDB discovery execution and patterns. 5+ years' experience in automation technologies: Ansible, Phython and Powershell. 5+ years' experience in CMDB management in ServiceNow ITIL v3+ certification Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. Excellent oral and written communication skills. Demonstrated ability to define and develop customized solutions that meet business requirements. Demonstrated ability to prioritize workload and meet project deadlines. Ability to adapt in a dynamic work environment and make independent decisions. Willingness to work a flexible schedule to accommodate project deadlines and/or after-hours support. Education: Bachelor's degree or equivalent work experience required.

Hello Everyone, Please find the below JD and let me know your interest with your updated profile ASAP. Position: Sr ServiceNow Admin and Sr Developer Location: Pune Role: Contract Job Purpose The ServiceNow administrator and developer will perform the necessary tasks to design and develop configurations and customizations for component discovery and will own the development tasks of the solution, based on integration of ServiceNow. The position requires working independently and closely with key client stakeholders and senior technology leaders. The individual will be responsible for corresponding technical designs, in order to ensure that the design is supported by the underlying vendor software. Responsibilities Platform management: Responsible for the ongoing maintenance and configuration of the ServiceNow platform. This includes installing, testing, and updating the platform. User and application administration: Manage user accounts, roles, and access to the platform. Solution development: Design and implement solutions to meet business needs. This includes researching, developing, and converting software applications. Troubleshooting: Work with business stakeholders to troubleshoot application and integration issues. Collaboration: Collaborate with stakeholders to develop workflows and understand their goals. Platform monitoring: Use tools to monitor the platform's health and identify areas of concern. Technical development: Support the technical development of new modules, including process modeling, gap analysis, and POC design. Programming: Program or script in languages like Angular JS, HTML, CSS, and AJAX. Work as part of an agile team developing, designing and implementing new application modules, workflows, and catalog requests Build custom applications in ServiceNow by defining data tables, user interface and adding business logic Integrate external data sources into ServiceNow Maintain business services and configuration item relationships in ServiceNow Provide ServiceNow configuration and customization assistance including, but not limited to screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third-party software integrations Build custom dashboards based on custom application data models and external data sources Customize and configure workflows and define notifications as part of custom workflows in applications Implement CMDB, import sets, Service Catalogs, create custom UIs for catalog items using UI Pages, UI Macros and Service Portal Widgets Implement complex flows for Catalog Items using Workflows and Flow Designer Test custom applications and publish/deploy to the concerned users Responsible for data model changes and data-migrations for ServiceNow custom applications Troubleshoot production problems related to ServiceNow custom applications Lead integration of new products based on client requirements Address problems of systems integration, compatibility and multiple platforms Consult with project teams and end users to identify application requirements Assist in the evaluation and recommendation of application software packages, application integration and testing tools Participate in development of software user manuals and technical reports Qualifications Bachelors degree and a minimum of 15 years of directly related experience with at least 10 years of experience in ServiceNow development and administration System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong familiarity and working knowledge of ServiceNow Suite of tools (Platform capabilities, ITSM, ITOM, Dashboards and Reports, Performance Analytics, Knowledge Base, SOAR, SecOps, etc.) Extensive knowledge and experience in the following: Using ServiceNow API Developing custom ServiceNow applications and web-based applications Python, JavaScript or AngularJS Application integration experience with Active Directory using methods such as LDAPs Testing web-based applications - both manual and automated Functional, regression and load/performance testing Relational databases Working in an Agile environment Desired skills Agile certifications and/or experience leading Agile efforts, particularly as Scrum Master ServiceNow System Administrator Certification Experience with ServiceNow advanced capabilities such as Virtual Agent, Agent Intelligence, Performance Analytics, Orchestration, ITOM, Discovery or Service Mapping Experience supporting customers in a dynamic IT operations environment Cloud development experience Certified ServiceNow Implementation Specialist

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Location : Bangalore / Hyderabad Exp: 8 yrs. Budget: Max 24 LPA SKILL / EXPERIENCE 8+ years of ServiceNow platform experience preferably in development and implementation Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in ServiceNow Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in ServiceNow Hands on experience on development of custom scoped applications Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration Hands on experience on working with Rest APIs A fair understanding of MID Server Configuration, CMDB, discovery and asset management Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow Demonstrated success at delivery of assignments with tight deadline. Ability to work independently, but strong team player with experience of working as part of a global team. Self-starter mind set with the ability to share ideas, identify and drive opportunities. Strong problem analysis skills to include the use of mathematical concepts to validate results Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail Clear and concise communication with superior written and verbal communication skills. Manage and prioritize work effectively with minimal supervision Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders. Coordinate and solve complex technical data and transformation issues. Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now. Answer “how to” technical and application configuration questions. Develop, maintain, and execute reports to ensure system operation meets performance targets. Create and maintain system design and operations documentation Role & responsibilities Preferred candidate profile

Position Overview We are seeking an experienced and strategic ServiceNow Architect to lead the design and governance of our ServiceNow platform, with a primary focus on IT Service Management (ITSM) and Hardware/Software Asset Management (HAM/SAM). The ideal candidate will have a strong background in financial services, with deep knowledge of regulatory, compliance, and operational requirements unique to the industry. As a ServiceNow Architect, you will be responsible for translating business objectives into scalable, compliant, and efficient ServiceNow solutions across the ITSM and Asset Management domains, driving platform strategy, design standards, and delivery excellence. Key Responsibilities Own the architecture and solution design for ServiceNow ITSM, HAM, and SAM modules, ensuring alignment with business goals and financial industry standards. Define and enforce platform governance, architecture principles, and integration patterns. Provide architectural oversight for all ServiceNow development, ensuring scalable and maintainable design. Partner with cross-functional teams to identify opportunities for automation, optimization, and improved service delivery. Lead the platform roadmap and upgrade planning, ensuring minimal business impact and high platform stability. Collaborate with security and compliance teams to ensure alignment with data protection, audit, and regulatory requirements (e.g., SOX, PCI, GDPR). Evaluate and design integrations with third-party systems, CMDB sources, discovery tools, and financial asset tracking systems. Act as the subject matter expert (SME) for ServiceNow architecture, mentoring development teams and reviewing code/configuration. Monitor new releases from ServiceNow and recommend relevant new features or modules to stakeholders. Lead architectural reviews, POCs, and performance assessments to ensure high availability and optimized system design. Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or related field. 8+ years of ServiceNow experience, including 3+ years in a ServiceNow architect or lead developer role. Deep expertise in ITSM, HAM, and SAM module design, configuration, and deployment. Strong industry experience in financial services, with understanding of operational risk, compliance, and governance. Hands-on experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, IntegrationHub, and REST/SOAP APIs. Extensive knowledge of CMDB design, discovery processes, and asset lifecycle governance. Experience with enterprise architecture frameworks (e.g., TOGAF, ITIL v4). Strong interpersonal and stakeholder management skills, including executive-level communication. Solid understanding of Agile, DevOps, CI/CD pipelines, and platform performance optimization. Preferred Certifications: ServiceNow Certified System Administrator (CSA) – Required ServiceNow Certified Implementation Specialist in ITSM and HAM/SAM – Highly Preferred Certified Application Developer (CAD) TOGAF, ITIL v4, or similar enterprise architecture/IT service management certifications.

Role - ServiceNow Developer / Tech Lead Skills - ServiceNow Development, ITSM, CSM, ITBM Exps. - 5 Years to 12 Years Location - Pune & Bangalore

We are looking for a skilled professional with 6 to 10 years of experience to join our team as a ServiceNow CMDB+ITAM expert. The ideal candidate will have a strong background in IT management and excellent problem-solving skills. Roles and Responsibility Manage and maintain the ServiceNow CMDB, ensuring data accuracy and integrity. Implement and configure ITAM (IT Asset Management) modules within ServiceNow. Develop and enforce best practices for asset management, including inventory control and reporting. Collaborate with cross-functional teams to identify and resolve technical issues related to assets and infrastructure. Provide training and support to end-users on ServiceNow CMDB and ITAM functionality. Analyze and optimize business processes to improve efficiency and reduce costs. Job Strong knowledge of ServiceNow platform, particularly CMDB and ITAM modules. Experience with asset management principles and practices. Excellent analytical and problem-solving skills, with attention to detail. Strong communication and collaboration skills, with the ability to work effectively with stakeholders. Ability to design and implement process improvements to increase efficiency and productivity. Familiarity with industry standards and best practices for IT management. Additional Info The company name is Apptad Technologies Pvt Ltd., and the industry is Employment Firms/Recruitment Services Firms.

What will your role look like Able to identify system deficiencies and recommends solutions continual service improvements Functional understanding of OpenFrame / CTI technology, NOW Experience UI Framework, JMS integrations, internationalization (i18n) Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities, MID Server Why you will love this role Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded We would like you to bring along Understanding in ServiceNow development, implementation & integration with hands-on knowledge in javascript, UI policies, UI action, workflow, business rule, client script, Script Includes, Business Rules and ACL. Experience with ServiceNow CSM, ITSM, and Service Portal Experience with ServiceNow in Developer or Support role (Incident, Problem, Change management or Customer Service Management) Solid knowledge of CSM module Experience with instance upgrade and patching Experience with SOAP, RESTful API, scripting with ServiceNow Worked on multiple integrations of ServiceNow-Monitoring Tools Experience in Agent workspace and Virtual agent Functional knowledge of the CSM module of ServiceNow. Location - Chennai,Indore,Pune,India

company name=Apptad Technologies Pvt Ltd., industry=Employment Firms/Recruitment Services Firms, experience=3 to 7 , jd=JDGood Knowledge on ITSM ITOM and Custom application developmentIntegration experience with 3rd party applications using REST webservicesHave working knowledge in Business Rules Client Scripts UI Policies Script Includes UI ActionsProgramming experience with server side and client side APIs Glide Ajax Glide Form Glide System Glide User Glide RecordExperience in Workflow and flow designer developmentGood Communication SkillsWell versed with JavaScriptProgramming experience with server side and client side APIs Glide Ajax Glide Form Glide System Glide User Glide RecordHave working knowledge in Business Rules Client Scripts UI Policies Script Includes UI Actions etcCreation extending CMDB tables for storing custom configuration dataKey SkillsPCN OT Infra Project Management Automation Development using JavaScript Python Manufacturing Industry knowledge specifically on PCN OT , Title=Worklflow Automation, ref=6566266

Role Description Analyze business requirements, design and implement solutions Configuring and customizing the ServiceNow platform Troubleshoot system performance issues Good understanding of ServiceNow Platform, Javascript, Client Scripts, Business Rules Good Problem solving abilities Independent and collaborative working abilities Your key responsibilities Configuring and customizing the ServiceNow platform Writing clean, efficient and maintainable code in ServiceNow Code Reviews and quality control checks Debugging and fixing technical issues ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM Developing ServiceNow ITSM/ITOM/ITAM/Discovery/IRM solutions on ServiceNow platform using an "Architecture first" principle Proven experience of delivering solution using ServiceNow development best practices Advanced analytical and problem solving experience, ability to multi-task and effectively manage priorities Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations Expected development experience in ServiceNow is minimum of 6 years Contributing unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution Should be able to guide and mentor other resources Your skills and experience The person required for the above position should have the following profile: 5-8 years of ServiceNow Implementation Experience ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM Proficiency with ServiceNow Development such as scripting, Flow designers (low code, no code) and integrations Experience working in Agile methodology such as Scrum and Kanban Excellent communication and collaboration skills

Role Description You will be joining Foundational Platforms team within Automation Platform/GTI as a Lead Engineer. The team is responsible for engineering of ServiceNow platform that runs banks CMDB, ITOM, ITAM (SAM, HAM) and ITSM processes (Incident, Problem, Change, Configuration, Service Request, and others). It is one of the most used applications within the Bank. You will have an opportunity to elicit requirements, design and implement solutions used by tens of thousands of users across the world. We are a global team and you will work with the best ServiceNow Engineers and Business Analysts within the teams spanning three locations (UK, US and India). Your key responsibilities Being a Subject Matter Expert for several ITSM, ITAM, ITOM, IRM, CMDB, CSDM processes and providing support to the relevant development teams Expert in Agile Business Analysis processes, stakeholder engagement, requirement elicitation etc. Liaising with the Product Team, customers, and other stakeholders as appropriate and acting as the business/functional counterpart for solution identification Participating in the analysis of incoming demand requests and progressing them to technical stories for the backlog. Supporting Agile ceremonies: sprint planning, daily stand-up, Show & Tell and retrospectives Actively supporting the business strategy, plans, and values, contributing to the achievement of a high-performance team culture Defining and documenting the standards for how the professional discipline operates Training and educating the chapter (and others where helpful) on these standards Providing oversight and measuring how well those standards are adopted Developing the professional growth of the discipline (e.g. measuring improvements and maturity) Line manager responsibility for resources within BA chapter, ensuring clear development and career paths, succession planning, and hiring of resources Your skills and experience Minimum 15 years of experience working in dynamic IT environment Minimum 5 years of experience working as a ServiceNow Business Analyst ServiceNow in-depth product knowledge is required in one or more of the following areas. Mainline ServiceNow Certifications in these areas are an added advantage ITSM (Incident, Problem, Change, Configuration, Service Request) or ITOM (Discovery/Service Mapping) or ITAM (SAM, HAM) or IRM Proven experience of a Highly Skilled Business Analyst in taking very high-level requirements and working with stakeholders of different seniorities to translate them into technical stories is a Must Experience working in Scaled Agile environment Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations