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Base8 Inc logo
Service Desk Director/ Manager Base8 Inc

15.0 - 19.0 years

0 Lacs

hyderabad, telangana

On-site

As the Service Desk Director at Base8, you will be responsible for managing the activities and responsibilities of the service desk team. Your role will involve providing high-level technical assistance to the team and ensuring that service and support are provided to customers at agreed levels. You will work closely with the United States and Canada teams through various communication channels to guarantee customer expectations are met and provide superior service. **Roles and Responsibilities:** - Manage service desk team members and their daily activities effectively. - Oversee the dispatch process of service requests to maximize resource utilization. - Coordinate the dispatch process of ...

Posted 2 weeks ago

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