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Service Desk Lead Eurofins It Solutions India

5.0 - 9.0 years

6 - 10 Lacs

bengaluru

Hybrid

Role & responsibilities Job Description Candidate should be accountable for Service Desk team and Knowledge Management database for IT team supporting: Workplace related queries and issues. M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Infrastructure related problems for service provided by GSC NSC IT Teams. Applications related problems requiring triage to respective application support group. Main activities, but not limited to, are: Support management team and take a lead in set up of Service Desk for GSC NSC Team. Supervise newly created SD team and its ramp up for GSC NSC organization (in line with Segregation Project Plan...

Posted 2 months ago

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