7 Itilv4 Jobs

As a Regional Solutions Engineer at Data Dynamics, you play a crucial role in technical pre-sales and customer management. Your responsibilities involve engaging with customers, understanding their business and technical requirements, delivering demonstrations, and evaluating the feasibility of their needs. You will collaborate with sales representatives for Proof of Concept (POC) or sales reviews, and work closely with customer success managers for existing customers. Your expertise is essential in setting up and conducting demonstrations and POCs independently, defining success criteria, and obtaining customer approval post-POC. Your interactions with customers, both new and existing, requ...

Join our dynamic IT department as a Desktop Support Specialist ! This senior-level role is crucial in maintaining, troubleshooting, and enhancing our desktop and end-user computing environments. If you're passionate about technology and enjoy solving complex issues, you'll thrive in our collaborative and innovative team. Where you come in: You provide expert-level support for hardware, software, and operating systems on desktops, laptops, and peripherals. You troubleshoot and resolve complex technical issues escalated from lower support levels. You identify recurring problems and collaborate with SMEs to find permanent solutions. You administer and maintain desktop operating systems. You man...

Data Dynamics is a global leader in enterprise data management, focusing on Digital Trust and Data Democracy. Trusted by over 300 organizations, including 25% of the Fortune 20, Data Dynamics is committed to creating a transparent, unified, and empowered data ecosystem. The company's AI-powered self-service data management software revolutionizes traditional data management by empowering data creators of all skill levels to have ownership and control over their data. As a Storage Solutions Architect at Data Dynamics, you will play a crucial role in technical pre-sales and customer management for our data management software solution. Your responsibilities will include gathering business and ...

Data Dynamics is a global leader in enterprise data management, specializing in Digital Trust and Data Democracy. With a client base of over 300 organizations, including 25% of the Fortune 20, Data Dynamics is dedicated to establishing a transparent, unified, and empowered data ecosystem. The company's AI-powered self-service data management software is reshaping traditional data management practices by granting data creators of all proficiency levels ownership and control over their data. As a Regional Solutions Engineer at Data Dynamics, you will assume a pivotal role in technical pre-sales and customer management. Throughout the pre-sales phase, your responsibilities will involve engaging...

As a Regional Solutions Engineer at Data Dynamics, you will play a crucial role in technical pre-sales and customer management. Your responsibilities will include gathering business and technical requirements from customers, coordinating technical information, providing demonstrations, and positioning our products effectively. You will research customer requirements thoroughly and ensure supportability considerations. You will be tasked with evaluating customers" business needs and translating them into technical and licensing requirements. In the case of a Proof of Concept (POC) or sale, you will collaborate with the sales representative to review the work. For existing customers targeted f...

Technical Change Manager,IT Change Manager,Change and Release Manager,ITIL Change Manager,ITSM Change Manager,IT Service Management Change Manager,ITIL v4 Foundation,Request for Change (RFC) Management,Change Advisory Board (CAB),ISO 27001,ISO 20000

Prepare and publish Program Plan (including Program Structure / Roadmap / Governance Matrix) of Customer Service Strategy; ensure all internal and external stakeholders agree and understand roles and responsibilities Ensure full compliance of agreed solutions and services to meet customer needs; proactive monitoring of agreed SLAs in order to deliver exceptional service and acknowledged customer value; focus on beating the target Ensure successful program management through coordinated management of a portfolio of projects / activities Ensure customer sees and feels Orange Business Services delivery as a seamless team irrespective of internal / third party structures; manage Account resource...