8 Itilitsm Processes Jobs

As an experienced professional in the Telecom domain, you will be required to demonstrate technical expertise and hands-on knowledge of billing system BSCS iX R3/R4/R17/R18/EB22/EB23. Your key responsibilities will include: - Proactively identifying, analyzing, troubleshooting, and resolving production systems issues reported from IT operations/development teams. - Providing work around solutions and collaborating with vendor teams for permanent fixes. - Handling shipment/ICP package deployment and providing support on the production system. - Conducting RCA analysis and preparing incident reports for critical issues. - Utilizing strong skills in Unix, SQL, and PL/SQL. - Demonstrating expert...

As a Java Production Specialist at our client's leading IT services company, you will be responsible for providing L2/L3 production support for enterprise Java applications in a fast-paced, client-facing environment in Bangalore or Hyderabad. **Key Responsibilities:** - Provide L2/L3 support for Java-based enterprise applications in a production environment. - Monitor system performance and application health using tools such as AppDynamics, Splunk, Dynatrace, Kibana, and Control-M. - Perform root cause analysis (RCA) and collaborate with development teams for permanent resolutions. - Conduct code-level debugging and contribute to bug fixing and support automation. - Execute SQL queries for ...

As an Assistant Vice President in Citizen Development Delivery (ServiceNow), your primary role will be to lead ServiceNow development teams and oversee the design and delivery of custom applications and workflows. You will be responsible for managing end-to-end implementations across various business units, leveraging your strong hands-on experience with the ServiceNow platform. Key Responsibilities: - Lead and manage ServiceNow developers to successfully deliver custom applications. - Design, configure, customize, and implement ServiceNow workflows and modules as per business requirements. - Develop and enhance features for both new and existing ServiceNow applications while adhering to bes...

As a ServiceNow Technology Lead at YASH Technologies, you will play a crucial role in driving business transformation and enhancing competitiveness by leveraging cutting-edge technologies. Your responsibilities will include: - Gathering and documenting user, process, and technical requirements - Mentoring a team of ServiceNow Consultants on implementation, administration, and support engagements - Hands-on development of the ServiceNow platform - Leading the team in making changes to the user interface, system properties, integrations, data migrations, reports & dashboards, and workflows - Facilitating the roll-out of new applications and modules in ServiceNow - Identifying system deficienci...

As a Network and Security Operations Engineer, you will be responsible for the following: - **Firewall Management:** Configure, manage, and troubleshoot firewalls including policies, NAT, VPNs (IPSec/SSL), and threat prevention. - **Network Infrastructure:** Manage and maintain enterprise LAN/WAN infrastructure, including switching and routing (L2/L3), VLANs, STP, OSPF, BGP. - **Wireless:** Deploy and maintain enterprise wireless networks using Aruba, Fortinet, or similar platforms. Troubleshoot coverage and connectivity issues. - **Load Balancing:** Configure and manage load balancers for application availability, traffic distribution, and SSL offloading. - **Proxy Management:** Deploy and ...

You have 5-8 years of experience in the Telecom domain and possess technical expertise and hands-on knowledge of the billing system BSCS iX R3/R4/R17/R18/EB22/EB23. You are capable of proactively identifying, analyzing, troubleshooting, and resolving production system issues reported from IT operations/development teams. Additionally, you can provide work around solutions and collaborate with vendor teams for permanent fixes. You have experience with shipment/ICP package deployment and support on production systems. You excel in RCA analysis and incident reporting for critical issues. Your strong skills in Unix, SQL, and PL/SQL enable you to effectively perform your role. Moreover, your expe...

As a Java Production Specialist at our client, a leading IT services company, you will be joining the on-site support teams in Bangalore and Hyderabad. Your role will involve providing L2/L3 production support for enterprise Java applications in a client-facing environment. You are expected to have strong troubleshooting skills and hands-on experience with monitoring tools in Linux/Unix environments. Key Responsibilities: - Provide L2/L3 support for Java-based enterprise applications in a production environment. - Monitor system performance and application health using tools such as AppDynamics, Splunk, Dynatrace, Kibana, and Control-M. - Perform root cause analysis (RCA) and collaborate wit...

At BMC, trust is not just a word - it's a way of life! We are an award-winning, equal opportunity, culturally diverse, and fun place to work. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, knowing that you will bring your best every day. We celebrate your wins and support you in your professional growth. Our team is a global and versatile group of professionals who value innovation and welcome new ideas. As a Lead Product Developer at BMC, you will be a key player in designing, developing, and delivering the BMC Helix suite. You will collaborate with cross-functional teams to create intelligent, customer-centr...