3.0 - 7.0 years

0 Lacs

pune, all india

On-site

As a Lead Specialist, Systems Support at Fiserv, your role will involve being the first point of contact for Business Unit Managers seeking operating support for a Fiserv BI solution. You will perform customer service tasks, attend to managers' needs, and act as a liaison between business and technical support. Building and maintaining excellent relationships with managers throughout the organization is crucial for this role. Key Responsibilities: - Guide and coach team members with less experience - Handle more complicated cases from customers to expand the team's capabilities Qualification Required: - 3+ years of experience in customer service, technical support, or account management - Kn...

Posted 1 day ago

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Lead Specialist, Systems Support Fiserv

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

The Tech Lead, Systems Support at Fiserv serves as the primary point of contact for Business Unit Managers seeking operational support for Fiserv BI solutions. In this role, you will be responsible for providing customer service and addressing the needs and requirements of managers. Building and maintaining excellent relationships with various managers across the organization is crucial as you act as the bridge between business and technical support. As a higher-level associate, you are expected to guide and coach team members with less experience. You will handle more complex cases from customers, thereby enhancing the team's capabilities. A minimum of 3 years of experience in customer serv...

Posted 3 months ago

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Tech Lead, Systems Support Fiserv

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As the Tech Lead, Systems Support at Fiserv, you will serve as the primary contact for Business Unit Managers in need of operational support for a Fiserv BI solution. Your role will involve handling customer service tasks, addressing managers" needs and requirements, and establishing strong relationships with various managers across the organization. You will act as a bridge between business and technical support, ensuring smooth communication and understanding between the two areas. In this position, you will be expected to provide guidance and coaching to less experienced team members. You will also be responsible for handling more complex cases from customers, thus enhancing the team's ov...

Posted 3 months ago

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