10.0 - 15.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for leading the change management activities within a structured process framework. This includes designing the strategic approach to managing change and supporting operations falling within the domain of change management. Your role will involve evaluating the change impact and organizational readiness to limit potential risks, as well as supporting training and communication as part of change management. You may also be involved in designing or delivering specialized training resources to the appropriate user base. As a Change Manager, you will be tasked with evaluating the risk of change and providing actionable guidelines on reducing the impact. Additionally, you ...

Posted 1 month ago

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Service Operations Analyst Davies

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As an IT Support person at Davies, you will play a crucial role in ensuring the efficiency of our IT systems that power solutions for consumers worldwide. Your responsibilities will include overseeing IT systems and assets, assisting with upgrades and fixes, and providing necessary training and support. You will be responsible for carrying out ticket resolution through the ITSM tool, adhering to Service Management Processes and Procedures. By taking ownership and ensuring the resolution of issues, you will help reduce repeat IT problems. Additionally, you will provide on-call support to colleagues, with 50% of your role dedicated to voice support. Collaboration with other business and IT tea...

Posted 1 month ago

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