88 Itil V4 Jobs - Page 3

Responsibilities: * Design, develop, test & maintain Power Platform solutions using SQL, C#, SharePoint, RPA & Power BI. * Implement Gateways with JavaScript & PowerShell scripting skills. Sumeet@rvsiglobal.co.uk or call at +917889617795 Health insurance Provident fund Annual bonus Food allowance

Role Overview: As a Datacenter Operations Lead at Capgemini, you will have the opportunity to shape your career and be part of a collaborative community that inspires you to reimagine what is possible. Your role will involve leading and governing Datacenter operations in alignment with ITIL V4 and Capgemini delivery standards. You will be responsible for ensuring the seamless delivery of operational services, monitoring infrastructure health and performance KPIs, and managing crisis situations and client escalations. Additionally, you will drive risk identification and mitigation strategies, oversee run projects, and ensure smooth integration into operations. Key Responsibilities: - Lead and...

Techwave , we are always in an exercise to foster a culture of growth, and inclusivity. We ensure whoever is associated with the brand is being challenged at every step and is provided with all the necessary opportunities to excel in life. People are at the core of everything we do. Join us! https://techwave.net/join-us/ Who are we Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformations. We believe in enabling clients to maximize the potential and achieve a greater market with a wide array of technology services, including, but not limited to, Enterprise Resource Planning, Application Development, Analytics, Digital, and the Inte...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems Do you thrive in a fast-paced environment Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront...

As an experienced Network Engineer with over 8 years of experience, your primary role will involve handling tickets and incidents via the Service Now platform. You will be expected to lead technical incident calls as a Subject Matter Expert (SME), troubleshoot and provide break-fix support for technical issues, and perform root cause analysis of raised issues. Additionally, you will define process improvements, ensure adherence to processes, and take shared ownership of resolving issues in a SLA-driven environment. Mentoring and training team members as an SME, testing, and auditing as required, and maintaining customer and employee satisfaction are also key responsibilities. You will work a...

As an experienced IT Service Desk Manager at Haass.io, your primary role will be to lead the IT Service Desk team in providing high-quality support and driving service excellence across all operations. You will oversee the service desk support quality, monitor ticket quality, provide actionable feedback, and collaborate with leadership to enhance support standards and customer satisfaction. Additionally, you will guide and mentor the IT support staff, actively participate in coaching, mentoring, and process improvement, and ensure operational oversight. Key Responsibilities: - Lead, mentor, and manage the IT Service Desk Team for optimal performance and professional growth. - Oversee daily s...

Role Overview We are seeking an experienced IT Operations Lead to oversee and optimize our product and platform operations. This role will be pivotal in enhancing our IT Service Management (ITSM) and DevOps practices across processes, people, and tools. The ideal candidate will have a proven track record in driving operational excellence, implementing process improvements, ensuring governance and compliance, and delivering high-quality services to internal and external stakeholders. --- Key Responsibilities Operational Excellence & Optimization Lead the optimization of ITSM and DevOps operations, focusing on process efficiency, team performance, and tool utilization. Identify and implement c...

The Problem Management Problem Analyst is accountable for driving availability by being responsible for eliminating risks to the availability of IT systems. In this role you will partner with technical SMEs and uncover root cause of major incidents, then defining and closing gaps of technical risks in the environment. The Problem Analyst is aligned with domain subject matter experts and will partner to organize, escalate, ensure leadership visibility on outstanding risks, and preventing the recurrence of managed incidents in the environment. The Problem Analyst will have exposure to senior management, technical SMEs, and the authority to escalate requests to reduce risk as quickly as possibl...

The Problem Management Problem Analyst is accountable for driving availability by being responsible for eliminating risks to the availability of IT systems. In this role you will partner with technical SMEs and uncover root cause of major incidents, then defining and closing gaps of technical risks in the environment. The Problem Analyst is aligned with domain subject matter experts and will partner to organize, escalate, ensure leadership visibility on outstanding risks, and preventing the recurrence of managed incidents in the environment. The Problem Analyst will have exposure to senior management, technical SMEs, and the authority to escalate requests to reduce risk as quickly as possibl...

Job Description (JD): We are seeking an experienced ITIL Specialist / IT Service Management (ITSM) Professional to manage and support IT operations aligned with ITIL best practices. The candidate will oversee incident, problem, change, and service request management processes to ensure service quality, availability, and compliance. Position: ITIL / ITSM Specialist Location: Bangalore / Hyderabad Salary: Competitive (Based on experience) Required Skills & Experience: 38 years of experience in IT Service Management / IT Operations. ITIL v3/v4 Foundation Certification (Intermediate or Expert preferred). Strong knowledge of ITIL processes: Incident Management Problem Management Change Management...

Job Description Remaining Positions: 1 Details: DESCRIPTION______________________________________________ The Technical Service Coordinator is responsible for coordinating and managing HCI technical service delivery to clients. This involves working closely with technical teams to ensure that service delivery meets the agreed-upon standards, and that any issues are addressed promptly. Job Responsibilities Coordinating service delivery: This involves working closely with technical teams to ensure that service delivery is coordinated and efficient. The technical service coordinator is responsible for ensuring that services are delivered in a timely and effective manner. Managing customer relat...

The ideal candidate for this role should possess a solid understanding and knowledge of the ITIL framework and ITSM processes, including Incident Management, Problem Management, Change Management, Service Request Fulfillment, and Continuous Service Improvement. It is essential to have experience using IT Service Management tools such as ServiceNow, Remedy, and JIRA. You should have hands-on experience in change and deployment management across both non-production and production environments. Your responsibilities will include providing internal and external cloud service support, space creation, user access management, service configuration, coordination of organizational environments, and t...

As a cross functions lead at Wipro, you will serve as a single point of contact for executing ITIL processes such as incident management, problem management, and change management. This role is designed for a single customer or as per the SIAM framework in a multi-vendor environment. Your responsibilities will include connecting, updating, and managing discussions with customers and other service providers/vendors for infrastructure-related technical services including networking, servers, VMware, and storage. You will be expected to drive and collaborate with multiple stakeholders on day-to-day operations to ensure coordination across technical towers. Leading the ITIL process resources to ...

As a Senior Major Incident Commander at Northern Trust, a globally recognized financial institution with over 130 years of experience, you will play a crucial role in leading crisis resolution across multiple platforms. Based in Pune, in a hybrid work environment, you will utilize your 16+ years of overall experience, including 10+ years in IT Service Management, to efficiently manage major incidents and ensure the swift restoration of services for clients and business partners. Your primary responsibilities will include executing the major incident management process, commanding major incident calls, and contributing to continuous improvement initiatives. Your expertise in IT infrastructure...

Prym Shared Services is seeking a dynamic and results-oriented candidate who specializes in cybersecurity to join its growing team. The successful candidate will be responsible for cybersecurity processes and will be tasked with building a cybersecurity unit. The high performing candidate should work to the ISO27000 standard(s) for information security management and demonstrate a preference for emphasizing governance and management over solely technical controls. This role requires a continuous improvement mindset, strong risk management skills and the ability to navigate an international environment. KEY RESPONSIBILITIES Responsibility for the cyber security incident response process Techn...

Job Description We're AtkinsRalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consu...

We are seeking a skilled Technical Business Analyst with expertise in IT Service Management (ITSM) to join our team. The ideal candidate will play a critical role in bridging the gap between business needs and IT capabilities, ensuring successful delivery of ITSM initiatives including ITIL process improvements, tool implementations (like ServiceNow, BMC Remedy, etc.), and operational enhancements. Key Responsibilities: Gather, analyze, and document business requirements for ITSM initiatives and translate them into functional/technical specifications. Collaborate with stakeholders, including IT operations, service desk, and development teams, to design and implement ITSM solutions. Facilitate...

You are a Tech Lead with 5 to 7 years of experience, sought to join a team in a hybrid work model. Your expertise includes ITIL V4, Service Now, Mainframe Utilities, and Unix. Experience in Asset & Wealth Management would be advantageous. Your role entails overseeing technical projects to ensure efficient service delivery and contribute to the company's success. Lead the design and implementation of IT solutions using ITIL V4 and Service Now to enhance service delivery and operational efficiency. Oversee the maintenance and optimization of Mainframe Utilities for seamless business operations. Provide technical expertise in Unix environments to support system stability and performance. Collab...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Category Lead Architect Your role and responsibilities (Mandatory) In this role, you will have the opportunity to lead the identification, planning, and coordination of a set of related programs and/or projects in a portfolio. Each day, you will be managing the interdependencies in support of specific business strategies and objectives. You will also showcase your ...

Proficiency in diagnosing and resolving application-level issues efficiently. Familiarity with various operating systems such as Windows and Linux. Experience with ITSM software and ticketing systems (JIRA and Redmine). Awareness of IT security best practices and protocols. Strong verbal and written communication skills to interact with end-users and team members. A focus on providing excellent customer service and addressing user needs. Analytical and critical thinking abilities to troubleshoot issues creatively. Flexibility to adapt to rapidly changing technology environments. Collaboration skills for working with various IT teams and departments. Efficiently prioritize and manage multiple...

As a ServiceNow SPM Solution Architect with Integrations experience at NewRocket, a global, full-service Elite ServiceNow partner, you will be responsible for leading, coaching, and mentoring a team of Software Engineers. Your role will involve implementing and developing customizations based on functional and technical requirements using leading practices and internal code standards on large-scale, more complex professional services projects. Your responsibilities will include interfacing with end-users, IT teams, and key stakeholders to gather systems requirements for SPM solutions. You should have strong experience with SPM processes and be able to guide customers through understanding te...

You are a Tech Lead with 5 to 7 years of experience, sought to join our team in a hybrid work model. Your expertise in ITIL V4, Service Now, Mainframe Utilities, and Unix will be invaluable. Previous experience in Asset & Wealth Management is beneficial. Your role entails overseeing technical projects, ensuring efficient service delivery, and contributing to the company's success. You will lead the design and implementation of IT solutions using ITIL V4 and Service Now, enhancing service delivery and operational efficiency. Your responsibilities include overseeing the maintenance and optimization of Mainframe Utilities, providing technical expertise in Unix environments, and collaborating wi...

You are excited to explore a new opportunity as an Ivalua Consultant with LTIM, a leading company in the industry. With a minimum of 5 years of experience, your expertise in handling Ivalua as a procurement application, specifically in the source to contract module, alongside software deployment processes, is commendable. Your responsibilities will include configuring and deploying the Ivalua system in alignment with documented business needs, focusing on org structures, profiles, authorizations, alerts, notifications, and workflow configurations. Your skills in designing configuration, including rules, fields, filters, and pages, will play a crucial role in the success of the projects. Your...

You should have formal training or certification on the ServiceNow platform concepts and possess proficient applied experience. Demonstrated expertise in at least two ServiceNow Modules such as ITSM, ITOM, SecOps, GRC, etc., is required. It is essential to have knowledge of the automation/orchestration functionalities of ServiceNow. Strong analysis, problem-solving, and decision-making skills are necessary to debug issues and find proactive monitoring solutions for ensuring platform stability. Additionally, you should have the ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills are also crucial to clarify requirements wi...

You are a Senior Systems Engineer with 2 to 4 years of experience, specializing in Dynatrace, ITIL V4, Service Now, and Unix in the context of Retail Banking. Your role involves working in rotational shifts without travel requirements. Your primary responsibility is to maintain and optimize systems for seamless operations. Your tasks include monitoring and ensuring the performance of systems through Dynatrace, providing support and troubleshooting for Unix-based systems, utilizing Service Now for incident management, and implementing ITIL V4 practices for enhanced service delivery. Collaboration with cross-functional teams, conducting system audits, maintaining documentation, and ensuring co...