108 Itil V3 Jobs - Page 2

Job Description: We are seeking a dynamic and experienced ITSM Process Consultant to lead and execute end-to-end consulting engagements based on ITIL V3/V4 , ISO 20000 , and CMMI SVC frameworks. The ideal candidate will have a strong background in service strategy, process design, transformation programs, and continuous improvement initiatives. Key Responsibilities: Execute end-to-end process consulting projects aligned with ITIL, ISO 20000, and CMMI SVC models Strategize and design IT services and operating models Lead and manage transition/transformation programs Design ITOM frameworks and define governance models including DevOps, Agile, and SAFe Conduct process assessments and gap analys...

SUMMARY Position Summary We are seeking a Service Delivery Manager (Lead) to lead Service Desk Operations with a strong focus on modernization, automation, observability, and SRE (Site Reliability Engineering) practices. This role will transform the Service Desk into a proactive, AI-enabled, automation-first support organization while ensuring seamless operations aligned with ITIL processes and ServiceNow (SNOW). The Service Delivery Manager will collaborate with global stakeholders and leverage monitoring/observability platforms such as Grafana and Azure Application Insights to enhance reliability, visibility, and performance. Key Responsibilities Strategic Leadership Lead global Service De...

Need to support portal developer for supporting applications including technology stack, Java, Spring boot, Hibernate, Angular and AWS. (Senior 6-8 years) Must be flexible to work in shifts ( Rotational Shift India Shift, US Shift ) and On Call Support on a roster-ed rotational basis. Proficient in maintaining and supporting applications, enhancements, conducting testing, and managing deployments, performing root cause analysis defect fixes. Design, build, and support the Business Objects environment and services Experience using BO Client tools such as IDT, UDT Web Intelligence Be responsible for Business Objects reports and universe architecture and design Able to troubleshoot Business Obj...

Need to support portal developer for supporting applications including technology stack, Java, Spring boot, Hibernate, Angular and AWS. (Senior 6-8 years) Must be flexible to work in shifts (Rotational Shift India Shift, US Shift) and On Call Support on a roster-ed rotational basis. Proficient in maintaining and supporting applications, enhancements, conducting testing, and managing deployments, performing root cause analysis defect fixes.Design, build, and support the Business Objects environment and services Experience using BO Client tools such as IDT, UDT Web Intelligence Be responsible for Business Objects reports and universe architecture and design Able to troubleshoot Business Object...

Need to support portal developer for supporting applications including technology stack, Java, Spring boot, Hibernate, Angular and AWS. (Senior 6-8 years) Must be flexible to work in shifts (Rotational Shift India Shift, US Shift) and On Call Support on a roster-ed rotational basis. Proficient in maintaining and supporting applications, enhancements, conducting testing, and managing deployments, performing root cause analysis defect fixes. Design, build, and support the Business Objects environment and services Experience using BO Client tools such as IDT, UDT Web Intelligence Be responsible for Business Objects reports and universe architecture and design Able to troubleshoot Business Objec...

Role Overview: As a Senior Project Manager, you will be responsible for developing release implementation strategies, defining release criteria, managing release orchestration, and ensuring readiness quality gates across different phases. You will also drive detailed implementation plans for various components and ensure compliance with enterprise change management practices. Key Responsibilities: - Develop release implementation strategies and risk management strategies - Define release implementation GO / NO GO criteria and critical stage Entry / Exit criteria - Act as the primary escalation point for ecosystem implementation leads to resolve conflicts - Develop release SOLPAC including te...

Uber is looking for Software Engineering Internship to join our dynamic team and embark on a rewarding career journey Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems. Managing the software development lifecycle. Monitoring system performance. Communicating key project data to team members and building cohesion among teams. Developing and executing project pla...

Handling shipments Air / Sea (LCL, FCL, AIR) Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis. Preparing CAN copies and sending Cnee with arrival Details Resolving the issues & query of customers regarding daily routing orders. Execute order request calls / email Email suppliers, carrier & customers with shipping updates Track shipments and confirm receipt & arrivals of shipments. Ensure customer experience by addressing customer concerns and resolving issues Responsible for answering and routing phone calls, handling enquires Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper up...

Provide systems design, development, programming and support for next generation core banking applications based in C# and NET 4.8+, relational databases and distributed n-tier application. Good Knowledge of Angular 8+, Typescript, RxJS, NGRX, Nodejs framework. Responsible for developing and designing User Interfaces using Angular Framework. Participate in design and code reviews across project work Evaluate and test the capabilities, characteristics and requirements of existing and emerging technologies Design, develop and implement unit and integration testing Mentor team members in adopting technologies and tools that you are already familiar with Participate in scrum agile development pr...

Driving Major Incidents and ensure right technical teams and business stake holders are involved on the bridge and felicitate swift recovery and resolution of incident. Responding to a reported service incident, identifying the cause, and initiating the major incident management process. Prioritizing incidents according to their urgency and influence on the business. Identify opportunities to improve internal processes and work cross-functionally with the relevant teams to implement these opportunities. Continuous improvements driven thoughts to improve the process to ensure its effectiveness. Monitoring Moogsoft Events dashboard for critical alerts and engaging tech teams for swift actions/...

Develop assembly, integration and test processes for sub assemblies and spacecraft and related systems. Develop mechanical and electrical equipment and fixtures to aid with assembly, integration and testing. Design using the concepts of DFMA and generate BOM for easy interpretation of manufacturing team. Design and analyze various deployment mechanisms to be used in space Analysis of the structures for the vibrational, Acoustic and thermal environments. Overlook testing of the structures for all the vibrational and dynamic environments. Overlook manufacturing of design components to ensure right product development.

Provide hands-on IT support to end-users, troubleshooting hardware and software issues in both Windows and macOS systems, and escalating complex problems as needed. Build, maintain , and administer on-premise and cloud infrastructure, including Microsoft Active Directory, AWS, and other cloud environments. Manage and administer key services such as Office 365, Okta, Slack, MDM solutions, and phone systems. Ensure the security and integrity of data, systems, and network infrastructure. Proactively monitor system performance, identify potential issues, and implement preventative measures. Contribute to the development and implementation of IT policies and procedures. Stay up-to-date on emergin...

As a Senior Technical Account Manager (TAM) , you will be a strategic partner for our key business customers, ensuring they receive guidance, support, and resources to succeed in the cloud. This multifaceted role combines technical expertise, leadership, and customer advocacy, making it pivotal to DigitalOcean s success. What You Will Be Doing: 1. Technical Consultation & Architecture Design Develop deep expertise in DigitalOcean s product portfolio and the broader cloud ecosystem. Design, diagram, and plan infrastructure architectures tailored to customer needs. Conduct technical workshops and consultation sessions to empower customers. Stay updated with cloud infrastructure best practices ...

Design, develop, and maintain scalable data pipelines and solutions using Azure and Snowflake. Implement data ingestion, transformation, and integration processes to support business requirements. Write efficient, reusable, and maintainable code in Python or Java for data processing and automation. Collaborate with cross-functional teams (data architects, analysts, and business stakeholders) to deliver end-to-end data solutions. Ensure data quality, reliability, and security in alignment with organizational standards. Participate in performance optimization, troubleshooting, and continuous improvement of data systems.

Design, develop, and fine-tune generative AI models using state-of-the-art techniques (e.g., GPT, LLaMA, DALL E, Stable Diffusion). Integrate generative models into production systems and user-facing applications. Collaborate with researchers and engineers to improve model performance, efficiency, and safety. Evaluate model outputs and ensure quality, fairness, and ethical use of generative technologies. Stay current with the latest developments in AI/ML, particularly in generative modeling. Contribute to internal research and potentially publish findings in top-tier conferences or journals

A total experience of 5 7 years in Administering BMC ITSM versions : 2020.XX & onwards ITIL V3/ V4 Foundation certification Knowledge of help desk operations and fundamentals Hands on experience with Remedy ITSM Suite administration and development Accurate and timely reporting of all MIS to Operations, Senior Management and other customers. Monitoring the effectiveness of incident management/Problem management/change Management and making recommendations for improvement Good understanding of foundation Data Design and Data Load Coordination and management of Major Incident Management process activities Ability to identify problems at an early stage and solve them effectively Preparation of ...

A total experience of 5 7 years in Administering BMC ITSM versions : 2020.XX & onwards ITIL V3/ V4 Foundation certification Knowledge of help desk operations and fundamentals Hands on experience with Remedy ITSM Suite administration and development Accurate and timely reporting of all MIS to Operations, Senior Management and other customers. Monitoring the effectiveness of incident management/Problem management/change Management and making recommendations for improvement Good understanding of foundation Data Design and Data Load Coordination and management of Major Incident Management process activities Ability to identify problems at an early stage and solve them effectively Preparation of ...

A total experience of 5 7 years in Administering BMC ITSM versions : 2020.XX & onwards ITIL V3/ V4 Foundation certification Knowledge of help desk operations and fundamentals Hands on experience with Remedy ITSM Suite administration and development Accurate and timely reporting of all MIS to Operations, Senior Management and other customers. Monitoring the effectiveness of incident management/Problem management/change Management and making recommendations for improvement Good understanding of foundation Data Design and Data Load Coordination and management of Major Incident Management process activities Ability to identify problems at an early stage and solve them effectively Preparation of ...

Req ID: 333312 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior ServiceNow developer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Proven history of providing technical support during all phases of project delivery. This includes, but is not limited todevelopment of project estimates, solution design review, documentation creation and review, and peer code reviews Knowledge of system design and development used within Service Oriented architecture and web services integration (REST, SOAP, WSDL, J...

Position Purpose The main activities is to maintain Service Level as per ITIL standard. To emphasize the focus on ITIL principles and the responsibility for overseeing service management to ensure efficiency within SLA. Responsibilities Direct Responsibilities Must be ready to work in EMEA shift. ITIL Foundation training expected, certification is desirable. Analytics and Reporting of Change/Incident/Problem Management. Manage relationships with external service providers to ensure seamless delivery of IT services. Develop and maintain IT service catalogs, SLAs and Operational Reports. Conduct regular service reviews with external service providers to achieve business objectives and expectat...

Job Purpose Progress Rail is seeking a skilled ServiceNow developer. The developer is responsible for development of the ServiceNow platform, which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting, and implementing baseline and custom applications to enhance the platform. A ServiceNow developer must also manage the platform to ensure stability and implement architectural changes when necessary. Job Description This position will be configuring within ServiceNow ITSM and CSM platforms as well as maturing in the ITOM and ITAM platforms. They will turn business and functional requirements into system solutions w...

Role & responsibilities Knowledge and experience of Service Management/Operation process and its environment. Knowledge of the ITIL framework as well as high level of IT technical competence. Experience in CSDM & Service Mapping. Basic knowledge of Application Lifecycle and Environments. Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project. Knowledge on Planning & Forecasting. ITIL foundation, ITIL intermediate- Service Design (SD) or Planning Knowledge and experience of Agile / Lean / Six sigma methodologies and their application ITIL certified

Desired Competencies (Technical/Behavioral Competency) Must-Have Significant knowledge and skills in the following areas: ITIL-based service management Experience of working within and across ITIL v3 framework and service value chain, including but not limited to: - Incident Management (including Major Incident Management), Problem Management Knowledge Management, Service Request Management, Service Level Management Change Management Data, Asset & Configuration Management, Continual Service Improvement (CSI). Significant knowledge and skills in the following area: leading and managing staff to deliver organizational goals and objectives. Managing contracted suppliers against a KPI and servic...

Role Overview: You will be joining the Digital Risk Consulting Team at EY as an IT-InfoSec Auditor. Your role will involve performing Information Security assessments, IT Infrastructure and IT Application control audits for various clients across the MENA region. Additionally, you will be conducting IT/IS Risk assessment, IT/IS Governance, ERP reviews, and evaluating the clients" current IT/IS posture. Key Responsibilities: - Work with multiple client engagements and teams at a Senior level within the MENA region. - Collaborate with high-level client personnel to address compliance, financial, and operational risks. - Perform IT/InfoSec internal control testing, develop audit plans, and prov...

We are seeking a highly skilled and proactive Problem Management Engineer to join our IT Infrastructure team. This role is responsible for identifying, analyzing, and resolving the root causes of recurring incidents and problems across infrastructure, cloud, compute, and network environments. This role is pivotal in ensuring the stability, reliability, and performance of our IT infrastructure by proactively identifying and eliminating the root causes of incidents. The ideal candidate will work closely with cross-functional teams to drive service stability, reduce incident volumes, and improve overall IT service quality Own and manage the end-to-end Problem Management lifecycle in accordance ...