31 Itil Standards Jobs - Page 2

Synopsis of the role This role will be responsible to manage and support the IT infrastructure and related day-to-day operations within our data center. This role also requires to implement and manage Governance controls on all Infra and platform assets. This role requires close collaboration with InfoSec, SMEs, Audit, Compliance and other IT teams to ensure smooth operations and compliance with security standards and regulatory requirements. What Youll Do Governance: Implement 100% governance and controls on all infra and platform assets to ensure compliance with ITIL standards and regulatory provisions all the time. Review and control all vendor accesses to ECIS infra assets and implement ...

Job Description JD for PowerCurve (PCC) Platform Support Analyst Responsibilities: . Manage and support the PowerCurve Collections (PCC) platform ensuring high availability and performance. . Monitor and resolve batch processing failures including SOD1, SOD2, and SOD3. . Handle encryption and decryption issues including PGP key expiry and downstream system encryption failures. . Manage ingestion of Credit Providers and ComputerShare return files and outbound files. . Resolve issues related to incorrect customer communications such as erroneous arrears SMS notifications. . Support PROD, UAT and SIT environments including access issues and database permissions. . Resolve metadata and datawareh...

As the primary contact point for end users through phone, chat, and self-service tickets, you will be responsible for qualifying and opening tickets for remediation of events. It will also be your duty to triage tickets to the respective teams and provide regular updates and follow-ups on tickets in the queue until their closure. Your role will involve managing a variety of technically complicated tasks effectively, drawing on your experience in remote support and troubleshooting skills. An understanding of basic hardware accessories, devices, and peripherals is expected, along with flexibility for rotational shifts. Excellent oral and written communication skills are essential, as is exposu...

As the Director of Service Management at Barry Callebaut Digital (BCD), you will play a pivotal role in leading the digital transformation within the chocolate industry. Reporting directly to the VP Technology Services, you will have the opportunity to shape the operational support and service management, thereby enhancing the digital way of working. Your key responsibilities will include leading the development and management of global service management teams, implementing IT service management tooling, processes, and governance structures. You will also be responsible for developing a strategic roadmap for IT service management capabilities, driving standardization of IT services, and ove...

As a Manager IT Operations at UST HealthProof, you will lead and manage production support operations to ensure high service quality and customer satisfaction. Your responsibilities will include overseeing a geographically distributed support team responsible for health plan technology solutions. Reporting to the Director of Delivery, you will be tasked with managing SLAs, coordinating change and issue resolution, driving operational efficiency, and delivering continuous improvements aligned with business goals. Key Responsibilities - Ensure operational excellence for customer-facing technology delivery. - Drive resolution of production incidents and conduct root cause analysis. - Generate S...

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity - Sr Director, Site Reliability Engineering What You'll Contribute As a generalist, support the full stack of Public Cloud, Private Cloud and hosted web-based applications. Manage the operations and stability of the environments in accordance with established procedures and best practices, while contributing to continuous improvement within those processes and procedures. Drive incidents to resolution. Implement, monitor, refresh, and perform disaster recovery tasks on all supported app...