833 Itil Processes Jobs - Page 27

About The Role The Company World of Kotak product suite encompasses a powerful suite of cross banking assets, all-in-one stop banking services, securities, and investment banking; insights across a wide spectrum of the major financial and banking markets. The Team: The ITSM team is a group of experts managing ITIL practices. We are looking for a highly motivated and hands on individuals to take on a role of Major Incident Manager leading / managing a team of professionals to ensure the smooth functioning of the bank's application and processes. The incumbent will be responsible for MIM operations and ensuring that standard processes are followed in regards to incident, service request, and c...

Job Summary We are seeking a seasoned professional to manage and enhance the operations of the Saviynt platform. The ideal candidate will bring strong technical expertise leadership capabilities and a proactive approach to platform stability process improvement and stakeholder engagement. Responsibilities Key Responsibilities Platform Monitoring & Maintenance Oversee the health and performance of the Saviynt Platform including Saviynt Connect Portal and Connectors. Monitor JML (Joiner-Mover-Leaver) processes aggregation tasks and access requests. Hands on with SOD workflows tasks rules forms custom object access reviews and updates of JML configurations access requests and certification work...

What you will do This is a technical role with main responsibility for coordinating all aspects of VMWare/ESX and Nutanix administration within a 24x7 regulated environment. The role emphasizes reliability, security, and automation, and involves working with virtualization servers and related technologies introduced into the Amgen ecosystem. The ideal candidate will have a proven track record in Virtualization and serves as the global enterprise administration group, overseeing both physical and virtual hosting environmentsincluding private and public cloud platforms. The responsibilities span operating systems, databases, middleware, storage, and backup services. The selected candidate will...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow Configuration Management Database (CMDB)Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will oversee the development and implementation of IT service management solutions using ServiceNow. Your typical day will involve collaborating with various teams to ensure that service management processes are efficient and effective, while also providing guidance and suppor...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Financial Asset Management Good to have skills : Business AnalysisMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:- Leading the Financial Asset Management product for client with respect to UK/Europe compliance standard. Required to troubleshoot and resolve functional Bravura Sonata product issues. Strong understanding of the Bravura Sonata platform and its functionalities is required to lead the technical product issues. Contribute in pro...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Desktop Transformation, Microsoft 365, Network InfrastructuresMinimum 0-2 year(s) of experience is required Educational Qualification : BEBTech in computer technology Should be completed 15 years full time education Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve pr...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service ManagementMinimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing...

Overview Remedy Developer Sustaining & Maintenance Focus (On-Premise, Remedy 7 and Above) Overview We are seeking an experienced Remedy Developer with strong familiarity in on-premise BMC Remedy environments, version 7 and above, to join our team. This role primarily focuses on sustaining and maintaining existing Remedy ITSM systems deployed on-premise, ensuring system stability, troubleshooting issues, and delivering minor enhancements. The ideal candidate thrives in a maintenance-driven environment and has proven skills in supporting complex on-prem Remedy landscapes. Responsibilities Key Responsibilities Provide ongoing administration, monitoring, and maintenance of on-premise BMC Remedy ...

Key Responsibilities: Lead IT service operations across multiple accounts, ensuring adherence to SLAs, KPIs, and compliance frameworks. Own and govern ITIL processes, particularly Incident Management, Problem Management, Service Request Fulfilment, and Change Management. Act as the primary escalation point for major incidents and drive resolution with cross-functional teams. Conduct regular service reviews, root cause analysis, and operational health checks. Collaborate with client stakeholders to align service delivery with business expectations. Drive continuous improvement initiatives to enhance service quality and operational efficiency. Lead and mentor L2/L3 support teams, ensuring know...

What you will do In this vital role As a Data Security Senior Manager, you will responsible to lead, operate, manage and improve Amgens Data Loss Prevention (DLP) , Cloud Access Security Broker (CASB), and Data Classification services. This position will be responsible for delivering data protection services across Amgens global enterprise. The role will work with architects, engineers and business units to help design, build, and implement critical preventive and detective security controls. This role will lead the team responsible for the protection of Amgen data in a rapidly changing security sector. Roles & Responsibilities: Maintain the service delivery and working order of Amgen Data P...

Req ID: 326830 We are currently seeking a Security Architect to join our team in Bangalore, Karntaka (IN-KA), India (IN). Job Title / Role: GCP & GKE Staff Engineer NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Lead Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Job Description: Primary Skill: Professional Cloud Security Engineer & Cloud-Infrastructure-Google Cloud Platform Related experience: 5+ years of experience in cloud security engineering and automation Tot...

Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office based ServiceNow Developer to join our new Information Technology team in Navi Mumbai. We are seeking a highly skilled and motivated individual to join our team as a ServiceNow Developer. In this role, you will be responsible for developing, configuring, and maintaining solutions within the ServiceNow platform to meet business needs. Additionally, you will play a key role in analyzing business requirements, designing solutions, and providing support to ensure the effective utilization of the platform. Overview Medpace is a full-service clinical contract research organization (CRO). We provide...

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of comp...

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-lin...

Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrast...

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-lin...

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primar...

Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains su...

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary obj...

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of comp...

Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse ra...

Your day at NTT DATA BE/BTECH with 7 years of experience in Linux administration for enterprise clients. Troubleshooting 1. Investigate and resolve complex Linux-related issues (e.g., system crashes, performance degradation). 2. Analyze logs (e.g., syslogs, kernel logs) to identify root causes. 3. Utilize debugging tools (e.g., gdb, strace) to troubleshoot applications. System Administration 1. Manage Linux systems (RHEL, CentOS, Ubuntu) across multiple environments (dev, prod). 2. Configure and maintain Linux services (e.g., SSH, DNS, DHCP). 3. Implement security measures (e.g., firewalls, access controls). Performance Optimization 1. Monitor system performance using tools (e.g., top, htop,...

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to ...

Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrast...

Your day at NTT DATA The Cloud Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incident and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex ...