832 Itil Processes Jobs - Page 21

About The Role : Job Title- Operations Engineer, NCT Location- Pune, India Role Description Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members. Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines. Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert. In depth Functional...

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Solution Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :-This role is a pre-sales Solution Architect role who would manage the large and complex bid Solutioning including RFP response more from Services / Implementat...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be at the forefront of designing, building, and configuring applications. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also be responsible for troubleshooting issues ...

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your primary objective will be to ensure zero missed service level agreement (SLA) conditions and manage tickets of high complexity, conducting advanced tasks and providing resolutions to a diverse range of complex problems. Your role will involve considerable judgment, independent analysis within defined policies and practices, and applying analytical thinking and deep technical expertise in achieving client outcomes. Additionally, you will play a key role in coaching and mentoring junior team m...

You will be part of Hitachi Vantara, a trusted data foundation that enables innovators worldwide to focus on achieving remarkable results with data. From banks to theme parks, our resilient and high-performance data infrastructure empowers businesses to automate, optimize, innovate, and impress their customers. As we pave the way for our next phase of growth, we are seeking individuals who thrive in a diverse, global team environment and are passionate about leveraging data to make a tangible impact. Your role will involve providing expert Advanced NetApp L3 level support, proficiency in CVO ONTAP, familiarity with ITIL processes (Change Management, Problem Management), and experience in aut...

You should have 15 to 18 years of experience and be based in Chennai. Your responsibilities will include managing service desk operations, demonstrating expertise in ITSM and automation tools, possessing a strong understanding of ITIL processes, identifying process gaps in service desk operations and recommending solutions, incorporating AI technologies to modernize the ServiceDesk, showcasing transformation initiatives to customers in the service desk and automation domain, and having knowledge in both application and infrastructure automation, particularly in GenAI related automation.,

You are a seasoned professional with expertise in Advanced NetApp L3 level support, CVO ONTAP, and ITIL processes (Change Management, Problem Management). As a part of the HV Services team at Hitachi Vantara in Hyderabad, India, your role involves optimizing NAS systems for high-performance operations and providing L3-level support for NetApp CDOT in a NAS environment to ensure high availability and performance. Your responsibilities include demonstrating in-depth expertise in NetApp C Mode, managing and troubleshooting SMB/CIFS shares, NFS exports, and dual protocol shares, performing performance analysis and root cause analysis using tools like NetApp Active IQ Manager, and executing patch...

As a Network Security Engineer, you will be responsible for managing the day-to-day administration of network firewalls, VPNs, IDS/IPS, and proxy systems. This includes adding, modifying, and validating firewall, VPN, IDS/IPS, and proxy policies and rules based on customer requirements. You will troubleshoot and resolve complex issues related to network security devices and technologies, as well as coordinate the deployment and rebuild of firewall and proxy infrastructure as needed. Additionally, you will be required to provide 24x7 on-call support on a rotational basis. You will leverage automation and scripting tools to streamline and scale security operations, ensuring operational efficie...

SeniorSolution Architect for Cloud and Data Centre Infrastructure Managed Services Objective: The Senior Solution Architect for Tooling will be responsible fordesigning, developing, and managing of tooling solution for IT infrastructure.With 15+ years of industry experience, the successful candidate will bringextensive technical expertise and leadership to shape the company's managedservices strategy and deliver high-impact projects. Responsibilities: Lead the design andarchitecture of managed services for Tools in the IT infrastructure,ensuring high availability, scalability, and security. Design and developsolutions on Data Centre, Cloud technology using GenAI and Automation tool. Collabor...

You are an expert in Advanced NetApp L3 level support, CVO ONTAP, ITIL processes (Change Management, Problem Management), and experience in implementing automation. Your role involves advanced troubleshooting skills and optimizing NAS systems for high-performance operations. Your primary responsibility will be providing L3-level support for NetApp CDOT in a NAS environment, ensuring high availability and performance. You should demonstrate in-depth expertise in NetApp C Mode, including cluster configuration, SVM/volume-based replication, LIFs setup, and storage efficiency implementation. Managing and troubleshooting SMB/CIFS shares, NFS exports, and dual protocol shares to ensure seamless da...

You will be part of Hitachi Vantara, a trusted data foundation empowering businesses worldwide to achieve remarkable results with data. By providing resilient and high-performance data infrastructure, we enable customers to focus on innovation and automation, such as seen in the Las Vegas Sphere project. As an expert in Advanced NetApp L3 level support, CVO ONTAP, and ITIL processes, you will play a crucial role in implementing automation and optimizing NAS systems for high-performance operations. Your responsibilities will include leading SQL development, optimizing databases, utilizing advanced Python programming for ETL pipelines, and developing scalable data models. Collaboration with cr...

You should have experience in running operations with ITIL processes and be ITIL certified. Your role will require excellent analytical and troubleshooting skills, as well as strong verbal and written communication abilities. You should also demonstrate creative thinking in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. In this role, you must be willing and flexible to learn new technologies, scale up quickly, and adapt to different roles as the situation demands. You should have practical experience with agile methodologies and tools, as well as experience in writing RFPs, solutions, and presentati...

We are seeking an experienced and highly skilled Business System Analyst Analyst to join our dynamic team. This role is critical to the success of our IT operations, ensuring the stability, efficiency, and continual improvement of our Service Management technology applications and related operational processes. About You experience, education, skills, and accomplishments : Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience). Experience of 2-4 years in IT operations, Service Management tools (such as ServiceNow), and complex technology environments. Strong understanding of ITIL processes and service management best practices. Demonstrate...

The Role Were looking for expert in Advanced NetApp L3 level support, CVO ONTAP, ITIL processes (Change Management, Problem Management) and experience in implementing automation. The role requires advanced troubleshooting skills and the ability to optimize NAS systems for high-performance operations. Office Location: Hyderabad (Work from Office) Key Responsibilities: Lead SQL development: Write and maintain complex queries, stored procedures, triggers, functions, and manage views for high-performance data operations. Database Optimization: Design and implement efficient indexing and partitioning strategies to improve query speed and system performance. Advanced Python Programming: Use Python...

As a Security Managed Services Engineer (L2) at NTT DATA, your role involves ensuring the operational continuity of clients" Security Infrastructures and systems by providing a comprehensive managed service. By proactively monitoring, investigating, and resolving technical incidents and problems, you play a crucial part in restoring service to clients while adhering to service level agreements (SLA). Your responsibilities also include offering second-line support for incidents and requests of medium complexity and providing support on project work as required. Key Responsibilities: - Proactively monitor work queues and perform operational tasks to resolve incidents/requests within agreed SLA...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, you are renowned for your technical excellence, leading innovations, and making a difference for your clients and society. The workplace embraces diversity and inclusion - a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. The encouragement is to take every opportunity to further your career within the great global team at NTT DATA. As a Cross Technology Managed Services ...

You will be joining Hitachi Vantara, a global data foundation trusted by leading innovators across various industries. At Hitachi Vantara, we provide resilient and high-performance data infrastructure, enabling our customers to focus on achieving remarkable outcomes with data, whether they are banks or theme parks. As a part of the HV Services team based in Hyderabad, your role will involve offering expert support in Advanced NetApp L3 level support, CVO ONTAP, and ITIL processes such as Change Management and Problem Management. You will also be responsible for implementing automation and possessing advanced troubleshooting skills to optimize NAS systems for high-performance operations. Your...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to ...

Hi Everyone, I am on lookout for Site reliability engineer for leading product based MNC in Yerwada, Pune. Kindly refer below JD and share your resume on pallavi.ag@peoplefy.com Job description: Candidates with application or production support experience. .Net or Java Expertise in MS SQL Server ITIL Process Monitoring tools Should be comfortable with rotational shifts Thank you!

Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA is committed to making a difference to clients and society. Embracing diversity and inclusion in the workplace, it is a place where you can grow, belong, and thrive. As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your primary responsibility will be to be the initial point of contact for clients, ensuring the continuous operation of their IT infrastructure and systems. Your role involves proactively identifying, investigating, and resolving technical incidents and problems, with a focus on providing first-line support for standard and low-co...

As a Product Support Representative at FIS, you will work closely with clients to offer comprehensive product support. Your responsibilities will include addressing customer inquiries, resolving concerns related to installation, operation, maintenance, and product application. Your role involves providing in-depth product support, conducting research to address client issues, troubleshooting problems with equipment and software applications, and suggesting corrective actions. Additionally, you will be documenting customer information and recurring technical issues to contribute to product quality programs and development. To excel in this position, prior banking experience is preferred. You ...

Skills And Competencies Highly motivated and driven, proven track record of innovation and execution resulting in Operations excellence Effective people leadership, talent development and management Proven technical leadership in major incident recovery and mitigation of service Highly experienced in operations and support of hybrid infrastructure OnPrem (Dell/VmWare) and cloud services (AWS, Azure, GCP) Experience managing Enterprise Virtualization/Storage infrastructure in production environment VMware vSphere, ESXi, vCenter, AND Nutanix AHV virtualization technologies SAN products PowerMAX & PowerFlex NAS products PowerScale & Unity Backup products PowerProtect & Avamar Working Network Kn...

You have experience in running operations with ITIL processes and are ITIL certified. Your excellent analytical and troubleshooting skills coupled with strong verbal and written communication abilities make you a valuable asset. Your creative thinking is evident in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. You are open to learning new technologies, scaling up quickly, and adapting to different roles as needed. In your role, you have demonstrated expertise in running operations following ITIL processes and have experience in writing RFPs, solutions, and presentations during client visits. Your p...

As the Manager for 24x7 Application Support at TransUnion, your primary responsibility will be to ensure the smooth and efficient operation of mission-critical applications in a round-the-clock support environment. This role involves overseeing support teams to maintain high performance and morale, managing incidents promptly to minimize downtime and impact, ensuring service levels are consistently met or exceeded, and coordinating with various stakeholders to maintain system uptime and reliability. In addition, you will proactively identify potential issues to prevent disruptions, continuously improve service delivery processes, and ensure that application performance aligns with business o...

As an Infra Implementation Svcs Lead, you will lead the implementation of Infrastructure Services projects, leveraging our global delivery capability (method, tools, training, assets). You will be responsible for managing the team, collaborating with multiple teams, and providing solutions to problems for your immediate team and across multiple teams. Your typical day will involve making team decisions, engaging with various teams, and contributing to key decisions. You will also be expected to be an SME in ServiceNow IT Service Management and ensure the successful execution of projects. Expected to be an SME in ServiceNow IT Service Management, collaborate and manage the team to perform eff...