832 Itil Processes Jobs - Page 14

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Operations Management. Your typical day will involve collaborating with stakeho...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of cloud migration projects. Roles & Responsibilities:...

About The Role The Company World of Kotak product suite encompasses a powerful suite of cross banking assets, all-in-one stop banking services, securities, and investment banking; insights across a wide spectrum of the major financial and banking markets. The Team: The ITSM team is a group of experts managing ITIL practices. We are looking for a highly motivated and hands on individuals to take on a role of Major Incident Manager leading / managing a team of professionals to ensure the smooth functioning of the bank's application and processes. The incumbent will be responsible for MIM operations and ensuring that standard processes are followed in regards to incident, service request, and c...

You are an experienced IT professional with 5-10 years of expertise in IT infrastructure, support, and system administration. Your role involves providing end-to-end IT support for hardware, software, networks, and security systems. You will be responsible for installing, configuring, and maintaining desktops, laptops, servers, and peripherals. Troubleshooting and resolving complex system and network issues to ensure high availability is a key part of your responsibilities. You will manage and monitor user accounts, access controls, backups, and disaster recovery plans. As a Senior IT Executive / IT Engineer, you will oversee LAN/WAN, firewalls, antivirus, and cybersecurity frameworks. It is...

Genpact is a global professional services and solutions firm that aims to shape the future by delivering outcomes that create lasting value for clients. With over 125,000 employees in 30+ countries, we are driven by curiosity, agility, and a relentless pursuit of a world that works better for people. We specialize in transforming leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently looking for a Consultant for SAP Project Systems. In this role, you will lead and advise on business process improvement initiatives related to SAP PS. Your responsibiliti...

As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary role is to provide exceptional service to clients by proactively identifying and resolving technical incidents. You will ensure that client infrastructure is configured, tested, and operational, leveraging your deep technical expertise to solve complex problems and enhance service quality. Your responsibilities include pre-emptive service incident resolution, product reviews, and operational improvements. Managing high-complexity tickets, performing advanced tasks, and providing diverse solutions while ensuring zero missed service level agreement (SLA) conditions are crucial aspects of your role. You will also men...

You will be responsible for providing functional and technical support for Oracle Retail applications including Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), Retail Sales Audit (ReSA), Allocations, Retail Planning, and Retail Finance. Your duties will involve troubleshooting and resolving production incidents and service requests related to these applications to ensure timely resolution and minimal disruption to business operations. Root cause analysis for recurring problems and implementing permanent solutions will be part of your responsibilities. You will also be required to monitor and tune system performance regularly to maint...

As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary responsibility will be to deliver exceptional service to clients by proactively identifying and resolving technical incidents. Your expertise will be utilized to configure, test, and ensure the operational functionality of client infrastructure, thereby enhancing our service quality and resolving complex issues effectively. Your role will involve pre-emptive service incident resolution, product reviews, and operational enhancements. Managing high-complexity tickets, performing advanced tasks, and providing diverse solutions will be part of your daily routine while maintaining service level agreement (SLA) conditio...

As an SAP Convergent Mediation (CM) AMS Support Engineer at Booking Holdings in Bangalore, you will play a crucial role in supporting the integration and maintenance of SAP Convergent Mediation solutions. Your responsibilities will include monitoring and maintaining SAP CM interfaces, handling error incidents, optimizing system performance, implementing proactive monitoring measures, and ensuring data compatibility with SAP CI and FICA. You will also be involved in backup management, change management activities, and providing support, training, and knowledge sharing within the team. To excel in this role, you should have 0-5 years of experience in SAP CM and related SAP implementation/suppo...

About the RoleWe are seeking an experienced ServiceNow CMDB Configuration Specialist to customize, maintain, and ensure data accuracy within the CMDB. You will collaborate with multiple teams to define and implement CMDB policies and ensure the integrity of configuration data across the enterprise. Key Responsibilities Customize CMDB using JavaScript, workflows, and UI policies.Develop and maintain scripts for data imports, transformations & normalization.Create/manage CI relationships and perform data integrity checks.Ensure accuracy of CMDB data, including dependencies & relationships.Define and implement CMDB standards, policies, and procedures.Perform regular audits & reconciliation of C...

New Role ServiceNow CMDB Configuration Specialist | Bangalore Location: Bangalore, India Experience: 5.58 Years | About the Role We are seeking an experienced ServiceNow CMDB Configuration Specialist to customize, maintain, and ensure data accuracy within the CMDB. You will collaborate with multiple teams to define and implement CMDB policies and ensure the integrity of configuration data across the enterprise. Key Responsibilities Customize CMDB using JavaScript, workflows, and UI policies. Develop and maintain scripts for data imports, transformations & normalization. Create/manage CI relationships and perform data integrity checks. Ensure accuracy of CMDB data, including dependencies & re...

As an Assistant Vice President (AVP) in Service Management, you will be a crucial part of the 24 x 7 technology service management operation unit of the Bank. Your main focus will be on ensuring service availability and providing uninterrupted Technology Services to both Staff and Customers through the implementation of ITIL process governance. Your role will involve leading service improvements and driving automation initiatives with the ultimate goal of delivering a world-class customer and employee experience. You will be responsible for owning the Service Management platform and ensuring error-free operations that are in alignment with business needs and ITIL best practices. This leaders...

As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary responsibility is to provide exceptional service to clients by proactively identifying and resolving technical incidents. You will play a crucial role in ensuring that client infrastructure is configured, tested, and operational by utilizing your deep technical expertise to solve complex problems and enhance service quality. Your daily tasks will involve pre-emptive service incident resolution, product reviews, and operational improvements. Managing high-complexity tickets, performing advanced tasks, and providing diverse solutions will be part of your routine while ensuring zero missed service level agreement (SL...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you play a vital role in ensuring the operational continuity of our clients" IT infrastructure and systems. Your primary responsibility is to serve as the initial point of contact for clients, promptly addressing technical incidents and problems to maintain service reliability. By delivering first-line support for standard and low-complexity issues, you strive to uphold service level agreements without any misses. Monitoring client infrastructure and solutions forms a significant part of your daily tasks, enabling you to proactively identify and address potential problems before they escalate. You dedicate your efforts to inve...

As a Cross Technology Managed Services Engineer (L3) at NTT DATA, you will have the opportunity to continue making a significant impact with a company that is at the forefront of pushing boundaries and possibilities. NTT DATA is well-known for its technical excellence, leading innovations, and commitment to making a difference for clients and society. Our workplace values diversity and inclusion, providing a nurturing environment where you can grow, belong, and thrive. Your career journey at NTT DATA is centered around believing in yourself, embracing new opportunities, and tackling challenges head-on. You will have the chance to expand your skills and expertise in your current role while pr...

As a Senior Technical Consultant in this role, you will be responsible for utilizing your 5+ years of relevant experience, particularly with ServiceNow - ITOM Service Mapping skills. Your primary focus will involve mapping data from various systems into ServiceNow, ensuring accurate and efficient transfer of information, and facilitating integrations with other tools and services. Your key responsibilities will include designing, developing, and deploying service maps, collaborating with discovery patterns, and guaranteeing the accurate representation of IT services and their underlying infrastructure. A strong understanding of the CMDB, its structure, and its relationship to ITOM will be es...

You are a dynamic and experienced individual looking to take on the role of Cloud and Data Centre (DC) Infrastructure Managed Services Lead in a startup-like environment. Your primary responsibilities will include overseeing end-to-end service delivery, ensuring adherence to SLAs, and maximizing customer satisfaction. You will be responsible for managing a team that provides 24x7 support across various cloud platforms such as AWS, Azure, OCI, GCP, private data center infrastructure, and hybrid clouds. Additionally, you will focus on building strong customer relationships, driving innovation, and implementing automation tools for efficient service delivery. Your role will also involve managin...

Join our Team About this opportunity: We are thrilled to invite you to join the Ericsson team as a seasoned Cloud and Linux Administrator. Your role will involve managing and optimizing Cloud Native Infrastructure (CNIS) platforms and Cloud Container Distribution (CCD) environments. We are seeking an experienced professional with deep technical expertise across Kubernetes ecosystems, container infrastructure, SDI, networking, and Linux system administration. Key Responsibilities: As a Cloud and Linux Administrator, your key responsibilities will include: - Administering and operating CNIS platforms, including Kubernetes, container runtimes, and IaC with Ansible. - Managing the CCD lifecycle,...

As a ServiceNow Developer at our Gurugram location, you will be the technical expert and go-to person for ServiceNow development, supporting consulting processes for business operations. You will manage both RUN and CHANGE operations, collaborating with local and global ServiceNow development teams to provide platform solutions such as ITSM, ITOM, SPM, SAM, and UX. Your responsibilities will include designing, developing, and owning technical solutions on the ServiceNow platform, ensuring compatibility, robust code, security compliance, and adhering to development standards and corporate guidelines. You will interact with business stakeholders, operate and support implemented solutions, and ...

At PwC, as a member of the managed services team, you will be focusing on various outsourced solutions to support clients across multiple functions. Your role involves helping organizations streamline operations, reduce costs, and enhance efficiency by managing key processes and functions on their behalf. You will utilize your skills in project management, technology, and process optimization to deliver high-quality services to clients. Specifically, in the managed service management and strategy department at PwC, your responsibilities will include transitioning and running services, managing delivery teams, programs, commercials, performance, and delivery risk. Your work will revolve aroun...

As a Major Incident Manager (MIM) at our organization, you will be handling major incidents on a global scale with responsibilities spanning Asia, Europe, and the Americas. Your role will involve leading the response to major incidents, ensuring their timely resolution, and effective communication with stakeholders. Coordinating with technical teams, vendors, and business units will be crucial in driving incident resolution. Additionally, you will provide clear and concise updates to senior leadership and impacted stakeholders, facilitate post-incident reviews, and track follow-up actions. You will be working in 24/7 rotational shifts, including weekends, to ensure continual coverage and act...

About The Role Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education We are seeking an Associate Manager with expertise in Microsoft Intune administration and inciden...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP BRIM Contract Accounting FI-CA Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education and good to have certification Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioni...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations Management Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Service Management. Your typical day will involve collaborating with cross-f...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 7.5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designin...