512 Itil Process Jobs - Page 9

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Intune Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationSkill:M365Capability:Client Delivery & OperationsRole:SW/Application Tech Support Senior SpecialistRole Description:Support Exchange Online and Azure AD to support Accenture clients.Must Have Skills: In-depth knowledge of Exchange Mail flows, Transport Rules, Retention Policies, RBAC, auditing and EOP filtering...

Responsibilities: * Ensure compliance with cybersecurity standards through VAPT assessments. * Collaborate on DevOps initiatives within IT service management framework. * Conduct VAPT to identify and mitigate security gaps. Health insurance Provident fund

We are looking for someone in networking Domain Approx. 12 + years of experience in IT operations in Network and Network Security and Major Incident Management Processes ( Mandatory ITIL V3/V4 Foundation certification and preferably ITIL Intermediate certifications) 10 Years of Experience in Firewall /00 Ops. CCNP / Network- Network Security Certifications. Knowledge on Python & Powershell will be additional advantage. Compliance & Framework : Risk Assessment Procedure. University degree in Computer Science with comparable practical experience Eg: B. Tech/ BE/ M.Sc./MCA / B.Sc Functional 1) Demonstrates ability to analyze incident impact and take appropriate actions to mitigate or resolve th...

Desired Candidate Profile 3-5 years of experience in application support or similar role. Proficiency in ServiceNow platform for managing incidents and requests. The Support Analyst ensures smooth functioning and resolution of all IT and application issues reported within the assigned tribe. This includes: Incident Management : Responding to, tracking, and resolving incidents in a timely manner, using ServiceNow or other designated tools. Collaborative Resolution : Coordinating with developers and other teams to address and resolve complex technical issues. Stakeholder Communication : Ensuring clear and concise communication with business stakeholders, mirroring the skills of a Business Anal...

As an Operations Support Specialist within the GCE ATLAS Customer care team at SAP, you will play a crucial role in the end-to-end operation for ATLAS Customers. Your primary responsibility will be to ensure the overall delivery engagement for all customer-facing units in SAP Enterprise Cloud Services under one umbrella. You will work collaboratively in a dynamic and global team environment, focusing on leveraging data and information to drive strategic initiatives and make a meaningful impact. Your key responsibilities will include: - Utilizing your 4-7 years of experience in working within an Operations support model. - Demonstrating expertise in frontline customer management and possessin...

SAP EWM Functional experience between 8 and 10 years. Minimum 1 E2E implementation & 2 support projects. Work self-directed and independently. Able to lead and work as a subject matter expert in the EWM area. Holistic understanding of EWM business processes with system design with variant config. Integration knowledge of SD, MM, TM, PP, QM. Experience in client-facing roles. Strong technical and non-technical communication skills and customer-oriented behavior Very strong business problem-solving skills. Good ITIL process knowledge and ready to work in support projects. Ready to work in multi-shift model (24X7). Total Experience Expected: 08-10 years

Service Desk Voice based technical support experience in a global environment Basic technical knowledge of Desktop/Laptop and Mac Basic Knowledge on Citrix, AD, Group Policy, VM, DNS, DHCP, SCCM, WDS, Bitlocker. Knowledge of Exchange/ O365, Lync troubleshooting, Internet and Networking, Abilities to perform software installations and troubleshooting. Able to work under pressure to resolve issues affecting production services coordinating multiple teams. Excellent analytical, problem-solving and multi-tasking skills. Technical knowledge of different client operating systems. Should have worked on any ticketing tool and should be able to work within SLA's Good verbal and written communication ...

You are an exceptional, innovative, and passionate individual who is seeking an opportunity to grow with NTT DATA. If you envision yourself as part of an inclusive, adaptable, and forward-thinking organization, this role might be the perfect fit for you. As an ITIL Account Service Operations Sr Analyst based in Bangalore, Karnataka (IN-KA), India, you will leverage your strong understanding of ITIL processes and principles to contribute to the success of multiple accounts. Your leadership skills will be essential as you handle various accounts with efficiency and expertise. In this role, you will be expected to demonstrate your knowledge of ITIL tools, along with your exceptional verbal and ...

Job Title: Application Support Lead (24x7 Operations) Location (JOB) Chennai - Olympia Tech Your Work Location - REMOTE- Permanent Work from Home. Employment Type : Full-time, Shift-based (24x7) Lead Experience - 4 to 5 yrs in Lead role. Vertical / Domain - Finance or Trade Preferable. Role Overview We are seeking an experienced Application Support Lead to manage and guide a 15 to 20-member support team in a 24x7 environment. The ideal candidate will possess strong technical skills in application debugging (code-level), infrastructure, and database management, combined with proven leadership experience in managing shift operations, rosters, and SLA-driven deliverables. Key Responsibilities P...

Min 1 year expr into Service desk process Must expr into any ticketing tool eg: Service now Good communication Location: Bangalore Immediate joiners preferrable Rotational shift timings Virtual mode Thanks 7200217280

Only F2F Interview (Apply only if available for F2F Must) Apply - sandhya.khinchee@adecco.com Ph No-8431233602 Role :- Associate Technical Analyst(Fulltime)/ (Service Desk Analyst) Experience : 6 months to 1 years (relevant service desk only) Available to Join : 1st Week of September. (Only immediate or those who can join by 1st week of Sep) Domain : ServiceDesk, 24/7 Shift Mandatory, 5 days working from office, no fixed week off Role : Chat, Call, Email & Request CTC : 30% only on current CTC, 4.2 LPA is maximum. Looking for only immediate and serving Notice period candidates. Education : Any Graduate, 10+2+3 years fulltime mandatory. Operational hours 24/7 (Rotational Shifts & no fixed Wee...

Position Purpose Design and participate in the deployment of resilient and high-performance infrastructure solutions in internal and public clouds as a Product Owner around VMWARE technology. Maintain production services in operational condition 24/7 Provide level 3 technical support as a technical expert with the following objectives: Train / Document / Automate / Improve Work closely with global CIB infrastructure teams (Madrid, APAC, AMER, MEA, INDIA) to define strategy and ensure global alignment Manage, monitor and lead technical projects independently Participate in major projects as SPOC VMWARE Infrastructure Responsibilities Leadership and Team Development: Lead, mentor and develop a...

Only F2F Interview (Apply only if available for F2F Must) Apply - rohita.robert@adecco.com Ph No-8951858328 Role :- Associate Technical Analyst(Fulltime)/ (Service Desk Analyst) Experience : 6 months to 1 years (relevant service desk only) Available to Join : 1st Week of September. (Only immediate or those who can join by 1st week of Sep) Domain : ServiceDesk, 24/7 Shift Mandatory, 5 days working from office, no fixed week off Role : Chat, Call, Email & Request CTC : 30% only on current CTC, 4.2 LPA is maximum. Looking for only immediate and serving Notice period candidates. Education : Any Graduate, 10+2+3 years fulltime mandatory. Operational hours 24/7 (Rotational Shifts & no fixed Week O...

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Secondary -> Functional | IT Change Management | Reviewing and Closing of Requests for Change (RFCs) | 5 - Expert Tertiary -> Technology | Usage of ITSM tools | IT Service Management | Service Desk | 3 - Experienced Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 5 - Expert Tertiary -> Behavioral | Microland Skills | Execution Excellence | 5 - Expert Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate Key Responsibilities: - Ensuring that Change requests have been raised for all Changes taking place - Determining the correct approval levels to be applied to the Change - S...

Required Skills Functional | IT Change Management | Reviewing and Closing of Requests for Change (RFCs) Technology | Usage of ITSM tools | IT Service Management | Service Desk Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Execution Excellence Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate Key Responsibilities: - Ensuring that Change requests have been raised for all Changes taking place - Determining the correct approval levels to be applied to the Change - Steering Changes through the review and approval process - Preparing the docum...

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Secondary -> Functional | IT Change Management | Reviewing and Closing of Requests for Change (RFCs) | 5 - Expert Tertiary -> Technology | Usage of ITSM tools | IT Service Management | Service Desk | 4 - Advanced Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 5 - Expert Tertiary -> Behavioral | Microland Skills | Execution Excellence | 5 - Expert Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate Key Responsibilities: - Ensuring that Change requests have been raised for all Changes taking place - Determining the correct approval levels to be applied to the Change - Stee...

About The Role Skill required: Tech for Operations - Technology Architecture Designation: App Automation Eng Assoc Director Qualifications: Any Graduation Years of Experience: 18 to 28 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for...

A minimum of 2 to 3 years of experience in SQL Support. Candidates residing in or near Mumbai will be preferred. An immediate joiner or a 1-week joiner will be preferred. About the Role The candidate must have technical production support experience. candidate should ensure 99.99% uptime of system. The candidate must know the ITIL process of change/release management. The Candidate must have hands-on experience in issue analysis and bug fixing candidate must know SIT and UAT testing. candidate must have hands-on experience with a ticketing tool like Unidesk, unicenter, etc. Candidate must know about Windows scheduler and SQL scheduler. The candidate has docker and container will be preferabl...

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Critical Incident Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educa...

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Critical Incident Management Good to have skills : NAMinimum 2 year(s) of experience is required Educati...

Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will be responsible for overseeing the delivery of various programs, projects, or managed services. Your typical day will involve coordin...

International Technical Voice Support Min 1yr exp. in Tech Support/Service desk/Troubleshooting/L1 Any Graduate CTC - Upto 4.5 LPA US SHIFTS Immediate Joiners For more Info Call or WhatsApp Simran @ 9604925913 Required Candidate profile Any Graduate with 1 Year experience in International Technical Voice Support Immediate Joiners Good communication Skills Perks and benefits Cab Facility Performance based Inc

Job Description Total IT Experience: 4-7 years Working Hours - UK Shift Responsibilities/Duties:- Analysis and reporting of incident data to identify trends, potential problems and root causes Initiating actions to fix potential interruptions to service identified during proactive and trending analysis of the IT infrastructure Production of statistics and reports to demonstrate where possible repeat incidents are occurring across the organization and manage issues through to resolution. Diagnosis to determine whether new incidents are related to known errors or existing problem records Facilitating and coordinating technical meetings Leading and facilitating post mortem investigations into h...

Could you be the full-time Threat and Vulnerability Management Analyst in Bangalore were looking for? Your future role Take on a new challenge and apply your ethical hacking expertise in a cutting-edge field. Youll work alongside talented, collaborative, and forward-thinking teammates. You'll play a key role in safeguarding our organization's assets and enhancing our security program. Day-to-day, youll work closely with teams across the business (such as infrastructure, application owners, and third-party vendors), analyze threat intelligence reports, and develop remediation plans, among other impactful responsibilities. Youll specifically take care of vulnerability assessments, penetration ...

We are looking for a ServiceNow - Developer Youll make a difference by: Design, develop, and implement ServiceNow applications and modules (e.g., ITSM, CSM, HAM/SAM, etc.) Customize ServiceNow forms, workflows, business rules, client scripts, UI policies, ACLs, and notifications, etc. Build and optimize Service Portals, widgets, and catalog items with a user-centric design Integrate ServiceNow with third-party tools and external systems using REST/SOAP APIs, Integration Hub, and spokes Participate in requirement gathering, technical design, testing, and deployment processes Troubleshoot, debug, and improve existing ServiceNow implementations Maintain clear and comprehensive technical documen...