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1 - 4 years

4 - 4 Lacs

Mumbai

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Application troubleshoot & incident/problem management Create SOPs for documentation purpose Resolution of L1 application tickets (Incidents & SRs) within Stipulated SLA Redirection of tickets to L2/L3 teams in case, it is not getting resolved at L1

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4 - 8 years

8 - 12 Lacs

Bengaluru

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About The Role RESPONSIBILITIES: VMware Vsphere Setup & Administration Cisco UCS Setup & Administration Firmware upgrade of different components of cisco unified computing infrastructure Patching of VMWare infrastructure servers Performance Analysis and tuning, 2-5 years of experience Analytical skills to troubleshoot virtualized IT infrastructure issues Performing problem understanding, troubleshooting, and resolution or escalation. Performing planned maintenance work and other tasks at scheduled times. Answering requests by phone, email and trouble ticket. Collaborating with other technical and non-technical team members Supporting our systems and other IT staff based all over the globe, with a working language of English. Continuously monitoring and responding to alerts raised on our Global IT Infrastructure. SPECIFIC KNOWLEDGE / SKILLS: Cisco Unified Computing System VMWare administration Good knowledge of IT networking concepts Knowledge of ITIL process Any scripting skills would be an added advantage- Powershell or Python Office Timings- 2:00pm ~ 11:00pm

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8 - 10 years

10 - 12 Lacs

Noida

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SAP EWM Functional experience between 8 and 10 years. Minimum 1 E2E implementation & 2 support projects. Work self-directed and independently. Able to lead and work as a subject matter expert in the EWM area. Holistic understanding of EWM business processes with system design with variant config. Integration knowledge of SD, MM, TM, PP, QM. Experience in client-facing roles. Strong technical and non-technical communication skills and customer-oriented behavior Very strong business problem-solving skills. Good ITIL process knowledge and ready to work in support projects. Ready to work in multi-shift model (24X7). Total Experience Expected: 08-10 years SAP EWM Functional experience between 8 and 10 years. Minimum 1 E2E implementation & 2 support projects. Work self-directed and independently. Able to lead and work as a subject matter expert in the EWM area.

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