512 Itil Process Jobs - Page 15

Skills : Data Governance Preferred qualification: Should be from Support background, should have very good understanding of ITIL process and Service Now tool. Helpful to have sufficient SQL knowledge to be able to understand queries is must. Good knowledge of Unix commands Excellent communication Should be extremely proactive and works well in a collaborative environment. Knowledge on data analysis is a plus

Dear All, Sword is hiring for ITSM Delivery Analyst- (Incident, Problem and Change Management specialist) !! (6 Months Contract) . Exp : 7+yrs NP : Immediate Work form Home - Remote Package: Negotiable ! JD : Job Description: 7+ years of experience working in ITSM role Ability to clearly write business documentation in a clear and concise manner Knowledgeable of incident, service request, problem, and change management Experience managing and implementing service improvement projects/plans desirable Advanced knowledge of the O365 Microsoft suite of applications Experience using IT Service Management tools such as Freshservice, Service Now, Remedy is a nice to have ITIL Foundation certificati...

Hiring for VMware System Administrator Job Title: System Administrator Work Location: Pune, Maharashtra Experience Range: 68 Years Primary Skill: VMWare Job Description: We are looking for an experienced System Administrator with strong VMWare expertise and a solid background in managing Windows-based environments. The ideal candidate will also bring proficiency in data virtualization tools such as Denodo , along with hands-on scripting experience and solid troubleshooting capabilities across multiple IT systems. Key Responsibilities: Provide support for a high-paced data virtualization project involving Denodo . Manage and troubleshoot Windows Server environments (2003, 2008, 2012). Adminis...

: Job Title: Product Manager LocationPune, India Corporate TitleVice President Role Description The product manager for Database Services is responsible for managing Deutsche Banks strategic database products, ensuring alignment with the banks technical roadmap. This role involves capacity management, cost optimization, chargeback mechanisms, and driving future product development within the organization. The product management teams works closely with CIO application teams, engineering, self service teams and external product vendors to ensure efficient and strategic evolution of banks database landscape. What well offer you 100% reimbursement under childcare assistance benefit (gender neut...

JOB RESPONSIBILITIES Below are key role and responsibilities for this position: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with a...

!!Hiring for CMM level 5 organisation!!Ensure that specific and measurable targets are developed for all IT services.Monitor service performance against SLAs.Should be flexible to work in rotational shifts.People management includes roster management Required Candidate profile Designation:Helpdesk Lead Location:Lower Parel Experience:4+ Years contact:snehapawar@peshr.com/7021769496 Should have good communication skill (Verbal & Written) ITIL Knowledge or Certification

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors th...

The Digital Experience Monitoring Engineer/Administrator role is to operate and performance-tune the digital experience monitoring platform based on Nexthink across the organization to ensure high levels of digital experience, asset management and security. This individual also participates in the planning and implementation of policies and procedures to ensure monitoring efficiency, and maintenance that is consistent with company goals, industry best practices, and regulatory requirements A Certified Nexthink consultant or competent professional with around 6 years of IT experience including 4+ years of extensive experience in Monitoring Tools & PowerShell scripting along with ITIL process ...

10+ Years of overall experience in support and development. Primary: - QlikSense and NPrinting - Qlik Admin - Analytical Thinking Good to have skills in: - Power BI knowledge - Dashboard Building - Data Engineering - ETL Knowledge Roles and responsibilities: Provide 24x7 production support and enhancement including weekends/holidays and ready to work in multiple shifts in rotation. Fix defects, work on functionality enhancement (Change Request (CR)), follow ITIL process (Incident Management, Problem Record, Request task, Change Management requests) - Do unit and functional testing for Change Request (CR), Document requirement, HLD, LLD, Coding, Unit test case, traceability matrix and Go-live...

Req ID: 324925 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Preferred Experience: Solid understanding of cloud computing, networking, and storage principles with focus on Azure. Cloud administration, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Independently work on issue resolutions, service requests and change requests following the ITIL process. Exposure to container deployments and c...

ITIL framework knowledge and operational experience in Change Management & Release Management. Worked as Change and Release Coordinator Coordinate Change & Release planning and Participate in CAB meetings to discuss release scope and/or roadblocks Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes Good Communication skills - Verbal and Written Mandatory Skills: Process Advisory. Experience3-5 Years.

Role & responsibilities POSITION OBJECTIVE: The objective of this role is to document and maintain end to end IT processes. To engage with IT functional owners and ensure that documentation is up to date and available for all users. To provide clarity and direction on all IT Processes and facilitate best practice. KEY RESPONSIBILITIES: Design new processes and develop standard work and redesign of IT processes to improve operational efficiency. Analyze, implement, and update processes so as to ensure company goals are met. Analyze the effectiveness of current process in order to develop strategies to improve workflow effectiveness. Collaborate with IT teams to make sure that all the essentia...

Date 20 Jun 2025 Location: Bangalore, KA, IN Company Alstom Req ID:488286 We create smart innovations to meet the mobility challenges oftoday and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric busesand driverless trains, as well asinfrastructure, signalling and digital mobility solutions. Joining us meansjoininga truly global community ofmore than38 900 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. OVERALL PURPOSE OF THE ROLE: The primary responsibility of the specialist Partner Governance is to ensure Partner governance for Strategic partners, ...

6+ yrs of exp. in Hyper-v cluster,MS cluster Administration,Hyper-V replication,S2D cluster, Azure stack HCI,Networking,Performance Tuning,Patch Management,Windows Upgrades into production environment,including customer facing/customer support roles.

We re on a mission to change the future of clinical research. At Perceptive, we help the biopharmaceutical industry bring medical treatments to the market, faster. Our mission is to change the world but to do this, we need people like you. Apart from job satisfaction, we can offer you: HEALTH: - Medical plan for you and your dependents. - Personal Accident Insurance - Life Insurance - Critical illness cover WEALTH: - Salary structure and Flexi basket - Provident fund of 12% - Gratuity scheme YOURSELF: Internal growth and development programs & trainings Key Responsibilities Administration & Support Administer and support the Microsoft 365 environment, including Entra ID, Exchange Online, Sha...

We re on a mission to change the future of clinical research. At Perceptive, we help the biopharmaceutical industry bring medical treatments to the market, faster. Our mission is to change the world but to do this, we need people like you. Apart from job satisfaction, we can offer you: HEALTH: - Medical plan for you and your dependents. - Personal Accident Insurance - Life Insurance - Critical illness cover WEALTH: - Salary structure and Flexi basket - Provident fund of 12% - Gratuity scheme YOURSELF: Internal growth and development programs & trainings Key Responsibilities Administration & Support Administer and support the Microsoft 365 environment, including Entra ID, Exchange Online, Sha...

We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? Job Title: End User Support Engineer Department: IT Support Experience: 1 to 2 Years Job Location: Hyderabad/ Bangalore / Pune Mode of Work: Work from off...

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accellerons 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustain...

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors th...

•At least 4+ years of Production Support experience. •Strong knowledge of PLSQL,SQL & data analysis •Knowledge of DWH •Experience in job monitoring tools (e.g., Control-M, Autosys) •Understanding of ITIL NP-Immediate Email- sachin@assertivebs.com

Career Area: Engineering : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition You are responsible for coordinating, scheduling, and integrating work across GCA/GCP product teams, to deliver projects/products using the outcome-based T5 process. This should...

Position Purpose We are looking for skilled and motivated individuals to join our global CIB infrastructure Windows teams (Madrid, APAC, AMER, MEA, INDIA) to define strategy and ensure global alignment Profile demanded: L3/senior profile. This position focuses in the management of the Windows Servers farm in BNP PARIBAS. This infrastructure offers service to thousands of virtual servers and hundreds of physical ones. As part of your role, you have to contribute to preserve the required performance for a very demanding service with many critical services running on it. In addition, you have to contribute to keep a high availability environment. Due to large number of assets to manage, to do i...

Position Purpose The Senior Support analyst will be responsible to: - To provide support for the BP2S applications, for all day-to-day problem resolution/support issues - Develop a good understanding of the existing application (functional and technical) - Participate in any specific improvement on this support deliverables - Finding gaps in procedure and fixing the same Responsibilities Direct Responsibilities Monitoring and Supporting the day to day activities Adherence to documented procedural standards. Fully responsible for key activities within the agreed SLA and ITIL process. Escalate issues, which cannot be resolved, in a timely manner. Have a strong Customer Focus in order to provid...

Desired Candidate Profile 3-5 years of experience in application support or similar role. Proficiency in ServiceNow platform for managing incidents and requests. The Support Analyst ensures smooth functioning and resolution of all IT and application issues reported within the assigned tribe. This includes: Incident Management : Responding to, tracking, and resolving incidents in a timely manner, using ServiceNow or other designated tools. Collaborative Resolution : Coordinating with developers and other teams to address and resolve complex technical issues. Stakeholder Communication : Ensuring clear and concise communication with business stakeholders, mirroring the skills of a Business Anal...

Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills. Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment. Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry. Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell. Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize ...