SOC Analyst (Network Security) Techfruits Solutions Private Limited

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Networking Engineer specializing in Firewall, Switching & Routing, and Security operations, you will be responsible for installing and configuring LAN, WAN, internet connections, intranet, telecom, and data communication systems. Your role will involve maintaining, troubleshooting, and analyzing wired and wireless networks. Additionally, you will implement security measures such as RSA authentication manager, radius servers, ACLs, IPSEC Tunnelling, and firewalls policies. You must have experience in handling switches and possess knowledge of networking concepts such as TCP/IP, VLAN, and Switching, Routing. Collaborating with Carriers and Communication Providers will be part of your responsibilities. Moreover, you will work on implementing telecommunications systems, wireless networks, virus protection software, email applications, NetScalers, and F5-LTM Load balancers. In this role, you will be expected to provide support for day-to-day issues with laptops, workstations, and printers. Additionally, you will be involved in remote assistance with IT process flow, PSA Data Centre operations, and network operations ensuring security and availability. You will also be accountable for maintaining 24x7 infrastructure and network services availability. To excel in this position, you should have technical skills in network analysis and design, Windows & Linux Administration, VoIP, and possess a CCNA Certification along with ITIL Practitioner knowledge. This is a full-time, permanent position based in Chennai with a monthly salary of up to 28,000/-. Immediate joiners are preferable, and the ideal candidate should have a minimum of 3 years of experience in network engineering, with a focus on SOC and network security. If you have 2 years of experience in Switches & Routers, Firewall, and Network security, and 4 years of experience in Network engineering, along with a CCNA Certification, you are encouraged to apply. The work schedule is during the day shift, and the position requires in-person attendance. Join us in this challenging role where your expertise in networking and security operations will be instrumental in maintaining the efficiency and security of our network infrastructure.,

Posted 1 week ago

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Senior Helpdesk Engineer / Senior Helpdesk Support Specialist BrandMuscle

4.0 - 8.0 years

3 - 8 Lacs

Pune

Work from Office

Role & responsibilities - Provide advanced troubleshooting and resolution for technical issues - Demonstrate leadership in assigned business areas - Collaborate with global teams and provide timely communication - Proactively suggest team and process improvements - Participate in and organize team meetings and events - Maintain communication regarding work progress and collaborate effectively - Complete administrative tasks such as timesheets, training, and policy acknowledgements - Support migration and integration projects within the O365 and Azure AD environment Preferred candidate profile Strong customer service and communication skills - Advanced issue analysis and trend identification - In-depth knowledge of ITIL practices - Experience with Active Directory, Azure AD, and PowerShell scripting - Knowledge of O365 services and compliance configurations - Empathetic and collaborative work style with strong cross-functional engagement Education and Experience: - Bachelor's degree in Computer Science or related field required - 4-6+ years of relevant IT/helpdesk experience - Proven ability in managing and resolving escalated technical issues Travel Requirements - Very minimal travel expected; may include office visits, team gatherings, or client workshops

Posted 1 month ago

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L1 Application Support Engineer (Java) Staffice Global

2.0 - 3.0 years

8 - 10 Lacs

Chennai

Work from Office

Job Summary: We are looking for a proactive and technically sound L1 Application Support Engineer with 2 to 3 years of experience, who has hands-on exposure to Java-based applications. The ideal candidate will be responsible for providing first-level technical support, troubleshooting application issues, and coordinating with L2/L3 teams for resolution when needed. Key Responsibilities: Provide L1 support for business-critical Java applications. Monitor application health and performance using dashboards and alerts. Perform basic troubleshooting of issues and escalate to L2/L3 as needed. Analyze logs and errors, and perform root cause analysis for recurring issues. Work on incident and service request tickets within defined SLAs. Coordinate with cross-functional teams for issue resolution. Maintain documentation for incidents, resolutions, and standard procedures. Participate in shift rotations (if applicable) and be available for weekend support (on-call). Must-Have Skills: 2 to 3 years of application support experience. Hands-on experience in Java-based applications (basic debugging/log analysis) the candidate should be able to write the basic java queries. Good knowledge of SQL for querying and data validation. Familiarity with Linux/Unix commands and basic scripting. Excellent communication and customer service skills. Strong analytical and problem-solving abilities. Good to Have: Exposure to ITIL practices (incident/problem/change management). Experience with ticketing tools (ServiceNow, JIRA, etc.). Familiarity with application monitoring tools (e.g., Grafana, Splunk, AppDynamics).

Posted 2 months ago

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