3 Itil Methodology Jobs

Position Purpose We are looking for skilled and motivated individuals to join our global CIB infrastructure Windows teams (Madrid, APAC, AMER, MEA, INDIA) to define strategy and ensure global alignment Profile demanded: L3/senior profile. This position focuses in the management of the Windows Servers farm in BNP PARIBAS. This infrastructure offers service to thousands of virtual servers and hundreds of physical ones. As part of your role, you have to contribute to preserve the required performance for a very demanding service with many critical services running on it. In addition, you have to contribute to keep a high availability environment. Due to large number of assets to manage, to do it via scripting is key for being able to manage all infrastructure. Responsibilities Direct Responsibilities Vulnerability and obsolescence remediation, proactive improvements and action plan for incidents are part of the day to day of this position. contribute to preserve the existing architecture and keep the necessary controls to allow the users the necessary access to their servers. High reactivity, proactive improvements and capacity to follow plan action linked to new project and/or incident remediation are part of the day to day tasks To work following ITIL methodology is part of the daily basis in this and the rest of IT areas. Support and troubleshooting on Windows Server 2012, 2016 and 2019 Scripting (Powershell) Developing (C# or other object oriented language) Knowledge in Active Directory: GPOs, Kerberos, DNS. Experience in Security patching activities. Experience with different hypervisors: Vmware, Hyper-V, Openstack Strong skills working with physical servers from different vendors: Dell, IBM, HP, etc Tickets resolution through incidents, problems and different requests from the clients or other infrastructure teams Participating, on a punctual basis, on specific projects related to your specialty Participating in standby on-call 7x24 (1 week per month). Be customer oriented Be independent and proactive Leadership and Team Development: Lead, mentor and develop a team of Unix to achieve technical and operational excellence Foster collaborative environment that encourages knowledge sharing and innovation Supervise the maintenance, configuration, and optimization of Unix/Linux systems to ensure reliability and efficiency. Act as an escalation point for complex Unix related technical issues and outages Identify and address training and development needs, facilitating growth opportunities for team members. Set clear objectives, KPIs, and performance expectations for team members. Conduct regular performance reviews and provide constructive feedback. Provide insights and recommendations to senior leadership for operational improvements. Contributing Responsibilities The Digital Platform domain within the CIB ITO PRODUCTION entity is in charge of the following scopes: IAAS (Infrastructure As A Service): Server / OS / Storage / Backup / Virtualization CAAS (Container As A Service): Containers / Middleware / Sharepoint PAAS (Platform As A Service): Databases / Data Analtics Infrastructure Services: Micro segmentation / Load Balancing / API gateway / Automation Risk & Improvement: Obsolescence / Security / Continuous improvement / ITIL Process For this position you will be integrated into the IAAS-Windows team made up of around twenty EMEA people and in charge of products and services around MS Windows technologies in a Production environment. Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies. Proficient in English. Good interpersonal and communication skills. Technical & Behavioral Competencies Business skills: - Architecture (Mastered) - Knowledge of Data (Mastered) - IT development (Mastered) - Computer tests (Expert) - IT infrastructure (Expert) - Management of production operations (Expert) - Computer security and cyber security (Mastered) - IT / Business Relations (Mastered) Transversal skills: - Analytical capacity (Expert) - Ability to lead a meeting, a seminar, a committee, a training session, etc. (Mastered) - Ability to understand, explain and lead change (Mastered) - Ability to define relevant performance indicators (Mastered) - Ability to work with Agile methods (Mastered) Behavioral skills: - Ability to share/transmit knowledge (Expert) - Be results oriented (Expert) - Creativity & Innovation / Ability to solve problems (Expert) - Ability to collaborate / teamwork (Expert) - Develop and maintain system documentation, including configuration guides, and standard operating procedures. - Direct and be responsible for the implementation effort. - Provide technical guidance and mentorship to team members. - Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager. - Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers. - Able to work autonomously and as part of a team using strong analytical skills. - Be service oriented, customer focused, positive, committed and have an enthusiastic can do attitude. - Demonstrate a systematic and logical approach to problem-solving. - Able to follow the banks standards, processes, and procedures. - Escalating incidents internally or to 3rd party partners when required. - ITIL 4 Foundation qualification. Requirements [only in bullet points, technical & leadership & soft skills, nice to haves etc. on the same place, no splits]. Example: English (mandatory) Experience working on big environments >1000 servers Physical & Virtual Experience working with Antivirus agents and ePo Clustering skills with Microsoft & Veritas clusters Management of SAN disks on windows servers Knowledge with SQL Knowledge of Ansible and Ansible Tower Eager to learn Analytical mind-set Ability to work well under pressure, ability to work autonomous and in team environment Good interpersonal and communication skills. Specific Qualifications (if required) Microsoft Certification Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Client focused Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and adapt a process Ability to manage a project Analytical Ability Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 12 years Other/Specific Qualifications (if required) Participating in standby 7x24 as per the requirement Evaluate emerging system technologies and align their benefits with the business strategy of BNPP.

Responsibilities Direct Responsibilities Developing new microservices closely with the Paris team, microservices that will be used by the rest of the development teams so teamwork abilities will be key aspects used in a daily basis Good interpersonal and communication skills. Documentation, Peer review received and to be done User feedback and criticism Code snippets sharing Technical & Behavioral Competencies Programming/Technical Languages High skills on Python with FAST-API bash YAML Essential Kubernetes and helm deployment CI/CD with tekton Management of APIs (Curl and request library to implement calls in python) Jinja templating Vault Hashicorp Mongodb (NO-SQL DATABASE management) Airflow Kibana Desirable Git/Bitbucket ITIL methodology Vscode Ldap/Active Directory Confluence Postman Kibana Sentry Cyberark Keycloack JupyterHub Illumio Coder AVI (Load balancer service) skills AlertManager Exporter Celery Postgres + Timescale Prometheus Promscale Promtail Loki Redis Superset OPA Grafana HA-Proxy Incident post-mortem skills Skills Referential Specific Qualifications (if required) Behavioural Skills: (Please select up to 4 skills) Communication skills - oral & written Ability to collaborate / Teamwork Decision Making Choose an item. Transversal Skills: (Please select up to 5 skills) Ability to develop and leverage networks Ability to develop and adapt a process Analytical Ability Ability to understand, explain and support change Choose an item. Education Level Bachelor Degree or equivalent Experience Level At least 7 years

Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. Responsibilities Direct Responsibilities Developing new microservices closely with the Paris team, microservices that will be used by the rest of the development teams so teamwork abilities will be key aspects used in a daily basis o Good interpersonal and communication skills. o Documentation, o Peer review received and to be done o User feedback and criticism o Code snippets sharing Technical & Behavioral Competencies Programming/Technical Languages High skills on Python with FAST-API bash YAML Essential: Kubernetes and helm deployment CI/CD with tekton Management of APIs (Curl and request library to implement calls in python) Jinja templating Vault Hashicorp Mongodb (NO-SQL DATABASE management) Airflow Kibana Desirable: Git/Bitbucket ITIL methodology Vscode Ldap/Active Directory Confluence Postman Kibana Sentry Cyberark Keycloack JupyterHub Illumio Coder AVI (Load balancer service) skills AlertManager Exporter Celery Postgres + Timescale Prometheus Promscale Promtail Loki Redis Superset OPA Grafana HA-Proxy Incident post-mortem skills Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Communication skills - oral & written Ability to collaborate / Teamwork Decision Making Transversal Skills: (Please select up to 5 skills) Ability to develop and leverage networks Ability to develop and adapt a process Analytical Ability Ability to understand, explain and support change Education Level: Bachelor Degree or equivalent Experience Level At least 7 years