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3.0 - 7.0 years
0 - 0 Lacs
ahmedabad, gujarat
On-site
As a Cloud Administrator (AWS), your primary responsibility will be to install, support, and maintain cloud/on-premise server infrastructure while ensuring optimal performance and availability of services. You will need to have a solid working knowledge of Kubernetes to manage Kubernetes clusters of Linux on AWS. Your role will also involve participating in calls, performing quality audits, building a knowledge database, engaging with clients, and providing training to the team. It is essential to demonstrate a combination of technical expertise and interpersonal skills to excel in this position. Your duties and responsibilities will include answering technical queries through various channe...
Posted 5 months ago
0.0 - 3.0 years
0 - 0 Lacs
pune, maharashtra
On-site
As a Technical Support Associate at the Service Desk in an International Voice process, your primary responsibility will be to address customer inquiries through various channels such as phone calls, emails, and chat support. This includes providing after-hours on-call assistance to troubleshoot technical issues. You will be supporting end-user devices and peripherals, encompassing computer hardware, operating systems, software applications, data processing, and security measures. Your role will involve handling IT break-fix requests, resolving basic level 1 and some level 2 issues, and escalating complex issues to the appropriate teams. Additionally, you will be expected to troubleshoot har...
Posted 5 months ago
1.0 - 2.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Responsible for responding to customer requests, including but not limited to answering calls via a phone queue, customer emails, chat support requests, and providing after-hours on-call support for troubleshooting technical issues.
Posted 6 months ago
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