9257 Itil Jobs - Page 50

IT Full-Time Job ID: DGC00700 Chennai, Tamil Nadu 7-12 Yrs ₹09 - ₹15 Yearly Job description Project Manager Job Purpose: The Project Manager is responsible for planning, executing, and finalizing projects related to WAF Security. This role involves coordinating with various stakeholders, managing resources, and ensuring that projects are completed on time, within scope, and within budget. Essential Functions: Project Planning and Execution: Define project scope, goals, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Coordinate with internal teams and external vendors to ensure project success. WAF Security Management: Oversee the design, implementation, and maintenance of WAF security services. Manage deployments and migrations of WAF services. Stakeholder Communication: Serve as the primary point of contact for project stakeholders. Provide regular updates on project status, risks, and issues. Facilitate meetings and presentations to communicate project progress. Risk Management: Identify potential risks and develop mitigation strategies. Monitor and manage project risks throughout the project lifecycle. Ensure compliance with industry standards and regulations. Resource Management: Allocate resources effectively to meet project objectives. Track project expenses and ensure financial accountability. Documentation and Reporting: Maintain comprehensive project documentation. Generate reports on project performance and outcomes. Provide recommendations for future projects based on lessons learned. Experience with support of enterprise environments including hybrid. Manage the security/application, including provisioning, configuration, and administration of services utilizing ITIL processes. Develop and maintain technical documentation and provide end-user training and support. Participate in project planning, testing, and deployment strategies and activities. Develop and maintain technical documentation and provide end-user training and support. Flexible work rotation Education Bachelor s degree in computer science, Information Technology, Engineering, or a related field or equivalent Certifications, Accreditations, Licenses Project Management certification (or equivalent) required. Preferred if any one of the certifications is available - CEH / CISSP / AWS / Microsoft Cloud certifications Experience 5+ years of experience in project management, with a focus on network infrastructure. Strong understanding of security technologies, including WAF, CDN, DNS Project management certification (e.g., SAFe, PMP, PRINCE2) is preferred. Excellent leadership, communication, and interpersonal skills. Special Knowledge, Skills, and Abilities

About us: JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers. Role Overview: We are seeking a motivated and experienced IT Application Support Engineer to join our team at the Aerocity office. The successful candidate will ensure the continuous availability and optimal performance of IT services and infrastructure across the organisation. This role involves providing first and second line support to local users, proactive monitoring, troubleshooting, and resolution of incidents, as well as driving improvements in processes, tools, and systems to enhance overall service reliability and resilience. This is an office based role at our Aerocity office, in Delhi. Key Responsibilities: Provide first and second line support to local users. Proactively monitor IT systems, applications, and infrastructure to identify and address issues before they impact business operations. Respond to incidents, perform root cause analysis, and implement corrective actions to restore service availability. Work closely with IT operations, development, and third-party vendors to resolve complex technical issues. Assess the impact of planned changes on service availability and mitigate risks during implementation. Participate in post-incident reviews to identify lessons learned and implement preventative measures. Maintain and improve documentation, including system diagrams, knowledge bases, and runbooks. Use advanced monitoring and alerting tools to maintain visibility into system health and performance. Continuously evaluate and adopt new tools and technologies to improve service management capabilities. Provide regular updates to lead and stakeholders on service availability and SLA. Serve as a liaison between IT teams and business units to ensure alignment of service goals with business needs. Key Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT support and/or network administration. Knowledge of ITIL practices; certifications such as ITIL Foundation are an asset. Proficient in ticket management systems. Solid understanding of core technologies and services, including Office 365, Intune, SCCM, and others. Strong grasp of both hardware and software components. Strong knowledge of Windows operating systems and IT infrastructure Familiarity with cloud technologies (AWS,Azure, etc.) and virtualization platforms. Excellent problem-solving skills with the ability to remain composed and perform under pressure in high-stakes situations. Outstanding communication and collaboration skills for effective interaction with technical teams. Strong time management skills to handle tasks efficiently. Ability to work independently with minimal supervision. Certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE) are a plus. Why JATO Dynamics? Opportunities for career growth and advancement in a global organisation. Work in an innovative and dynamic environment. Be part of a forward-thinking company that’s leading change in the automotive industry. Find out more about what we do here: JATO Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our employees are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results. Our values . JATO core values are Integrity, People First, Collaboration, Innovation and Excellence. Learn more about our values here: JATO Core Values JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status. Department Technology Locations New Delhi - Aerocity Work Location Office Based

Lab Engineer 2 Hyderabad, Telangana, India Date posted Jun 11, 2025 Job number 1828664 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Hardware Engineering Discipline Silicon Engineering Employment type Full-Time Overview The Microsoft Silicon and Cloud Hardware and Infrastructure Engineering (SCHIE) team is transforming the ways people communicate, create, and collaborate through the devices and components we develop. We’re a growing team of engineers on a mission to develop revolutionary designs and ship first-to-market products. Our team is creative and resourceful; we value growth and learning. We want to amplify your abilities so you can do your best work. Join us, and together we’ll turn groundbreaking hardware designs into reality! Do you have a passion for Hardware engineering? Do you enjoy solving complex problems? We are looking for an experienced Lab engineer with basic project management experience. The team provides subject matter expertise in engineering and operations of Labs. You will tackle interesting, first of its kind engineering challenges with hardware which powers Azure. You will collaboration with engineers developing the latest hardware and with dedicated group of Lab subject matter experts embedded within the Microsoft SCHIE Team. Qualifications 5+ years of experience designing and operating server hardware Labs (Required) 2+ years of Lab related project management experience (Required) BA/BS or MS Degree in Information Technology, Computer Science, Engineering, related field or equivalent experience. (required) In-depth understanding of Server System architecture that includes server functionality, network requirements and management, mechanical and electrical specifications, software & firmware application in engineering lab ( required ) Industry standard certifications such as ITIL, PMP, Agile etc. would be a plus (Preferred) Experience with lab test equipment setups for signal measurement using oscilloscopes and the capability to read and interpret schematic diagrams. (Preferred) Experience working with Test Equipment like oscilloscopes, network tester from Spirent/IXIA/Keysight, ThermoStream, Advantest ATE, SLT etc (Preferred) Working experience with Azure DevOps or similar tools (Preferred) Responsibilities Drive lab activities such as new lab builds, procurement, inventory, safety, security and audits Identifies all material, infrastructure, test equipment, fixtures, and consumable items required to support lab implementation needs for each new project request Provides detailed project implementation instructions for integration of development systems and/or test configurations into vetted lab environments Manages lab service requests in support of project implementations, lab maintenance, and equipment calibration needs. Manage schedules, risks, issues and communicate them effectively to the team, management, and partners to maintain high-quality releases. Identify and surface up Risks, dependencies, challenges, and effective mitigations in a timely and effective manner Interface with vendors and vendor resources on operational and project requirements. Act as escalation contact for operational issues Provide guidance for required troubleshooting, maintenance and management of server racks, bench development set-ups, network connectivity, and infrastructure while coordinating user requirements to align with automation capabilities and recommended technical solutions. Work across organizational boundaries to coordinate with other subject matter experts and achieve shared objectives. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Reventics Private LimitedTELANGANA Posted On 11 Jun 2025 End Date 11 Jul 2025 Required Experience 8 - 14 Years Basic Section No. Of Openings 1 Grade 3C Designation Senior Manager - Delivery Closing Date 11 Jul 2025 Organisational Country IN State TELANGANA City HYDERABAD Location Hyderabad-IV Skills Skill VENDOR MANAGEMENT GLOBAL DELIVERY CRM PMP OUTSOURCING PROJECT MANAGEMENT SDLC SOLUTION ARCHITECTURE IT SERVICE MANAGEMENT ITIL Education Qualification No data available CERTIFICATION No data available Job Description Job Title: Senior Manager - Operations Department: Delivery Speciality : Multi-speciality (E&M IP/OP, ED profee,facility, Surgery, Anesthesia) Job Summary: We are seeking a highly motivated and experienced Manager - Operations to oversee the day-to-day operations of the company. The ideal candidate will be responsible for streamlining processes, managing a team, optimizing productivity, and ensuring smooth operational execution. This position demands strong leadership skills, operational expertise, and the ability to drive efficiency improvements across all operational areas. Key Responsibilities: Operations Management: Oversee daily operational activities to ensure efficient and effective operations. Monitor and improve performance metrics such as cost control, productivity, quality, and on-time delivery. Identify operational issues and proactively implement solutions. Develop and implement operational strategies to achieve short-term and long-term business goals. Team Leadership: Lead, mentor, and motivate a team of operational staff to achieve goals and objectives. Conduct regular team meetings, performance reviews, and training programs. Foster a positive work environment and ensure adherence to company policies and procedures. Process Optimization: Analyze workflows and operational processes, identifying areas for improvement. Implement process improvements to increase efficiency, reduce costs, and enhance customer satisfaction. Utilize technology and systems to automate and streamline operations. Quality Assurance: Establish and monitor key performance indicators (KPIs) to track quality and operational standards. Ensure adherence to company quality policies and regulatory requirements. Resolve customer issues and complaints promptly, ensuring customer satisfaction. Cross-Department Collaboration: Work closely with other departments (Sales, HR, Finance, etc.) to ensure smooth collaboration and alignment of business objectives. Assist in forecasting and planning to meet operational demands and business needs. Reporting & Analysis: Prepare regular reports on operational performance, including productivity, costs, and quality. Present analysis and recommendations to senior management for strategic decision-making. Qualifications & Skills: Education: Bachelor’s degree or a Master’s degree or relevant certifications is a plus. Experience: 12-18 years of experience in operations management in US healthcare (Medical Coding). Proven track record of managing teams, driving process improvements, and achieving operational goals. Skills: Strong leadership and team management skills. Excellent problem-solving and decision-making abilities. Proficiency in using operational management tools and software. Strong organizational and multitasking skills. Excellent communication skills, both written and verbal. Knowledge of budgeting and financial management. Ability to adapt to changing business needs and priorities. Personal Attributes: Detail-oriented with a focus on efficiency and quality. Strategic thinker with a hands-on approach to execution. Proactive, self-motivated, and results-driven.

Omega Healthcare Management Services Private Limited TAMIL NADU Posted On 11 Jun 2025 End Date 25 Jun 2025 Required Experience 8 - 14 Years Basic Section No. Of Openings 1 Grade 3B Designation Manager - Delivery Quality Closing Date 25 Jun 2025 Organisational Country IN State TAMIL NADU City CHENNAI Location Chennai-I Skills Skill VENDOR MANAGEMENT PROJECT MANAGEMENT SDLC SOLUTION ARCHITECTURE IT SERVICE MANAGEMENT GLOBAL DELIVERY CRM PMP OUTSOURCING ITIL SERVICE DELIVERY SIX SIGMA PROCESS IMPROVEMENT QUALITY ASSURANCE BUSINESS PROCESS OPERATIONS MANAGEMENT BPO Education Qualification No data available CERTIFICATION No data available Job Description Key Responsibilities: Operations Management: Oversee daily operational activities to ensure efficient and effective operations. Monitor and improve performance metrics such as cost control, productivity, quality, and on-time delivery. Identify operational issues and proactively implement solutions. Develop and implement operational strategies to achieve short-term and long-term business goals. Team Leadership: Lead, mentor, and motivate a team of operational staff to achieve goals and objectives. Conduct regular team meetings, performance reviews, and training programs. Foster a positive work environment and ensure adherence to company policies and procedures. Process Optimization: Analyze workflows and operational processes, identifying areas for improvement. Implement process improvements to increase efficiency, reduce costs, and enhance customer satisfaction. Utilize technology and systems to automate and streamline operations. Quality Assurance: Establish and monitor key performance indicators (KPIs) to track quality and operational standards. Ensure adherence to company quality policies and regulatory requirements. Resolve customer issues and complaints promptly, ensuring customer satisfaction. Cross-Department Collaboration: Work closely with other departments (Sales, HR, Finance, etc.) to ensure smooth collaboration and alignment of business objectives. Assist in forecasting and planning to meet operational demands and business needs. Reporting & Analysis: Prepare regular reports on operational performance, including productivity, costs, and quality. Present analysis and recommendations to senior management for strategic decision-making.

Goregaon, Maharashtra, India Senior IT Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop, MAC and notebook computers, peripherals, and associated peripherals, including AV equipment also drive desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely with other members of the technology department to support all end users. Responsibilities will include : Set up, maintain, and troubleshoot desktop and notebook computers (On Site & Remote) Daily follow ups on pending ticket to closure and ensure SLAs are met Follow up & drive closure of long pending tickets Set up and configure printers, scanners, and other peripherals Working on a 24*7 environment and on shift basis Install and configure software Having PowerShell scripting knowledge is valuable for automating tasks and improving efficiency Coordinate with vendors as needed Alert the support teams on outages and provide necessary updates on Bridge calls Review and test new applications, printers, software’s etc. and provide feedback Document issue resolution, Prioritize and re assign tickets in JSM Handle escalated issues & support the engineers on floor Develop and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain excellent communication with all end users and other members of the technology department Qualification : Bachelor’s Degree (Must as a full-time academics) Experience: Scripting Knowledge 4+ years specializing in end user computing. Good knowledge of ITIL processes. ITIL certification is an added advantage. Systems Architecture and integration experience preferred (specifying hardware, network configuration, etc.). Telephony experience (Cisco VoIP preferred). Microsoft Office 2010 and 2013 Outlook 2010 and 2013 Knowledge of TCP/IP networking, and related network services (i.e., DNS, SMTP, DHCP, etc.) Previous work experience in a corporate environment Experience supporting Outlook in a Microsoft Exchange environment. Experience supporting a variety of Wi-Fi-enabled devices. Experience supporting remote users. Basic knowledge of thin client systems, network printers, citrix, terminal servers Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Excellent communication skills and experience working in a global setup. Ability to clearly communicate technical concepts to non-technical people. Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures Ability to multi-task in a fast-paced environment Work Location : Goregaon / Thanes (Hiranandani) Joining time needed : 15 days /Immediate Perks and Benefits Health & Wellness Dental Insurance Vision Insurance Health Insurance Life Insurance Paid Time Off PTO / Vacation Policy Paid Holidays Financial Benefits 401K / Retirement Plan Tuition Reimbursement Employee Stock Purchase Plan Office Perks Work From Home Policy

Category: Infrastructure/Cloud Main location: India, Karnataka, Bangalore Position ID: J0225-0543 Employment Type: Full Time Position Description: Must have skills 7+ years relevant technical experience in Network support / operations Must to have very good knowledge on routing switching Deep knowledge of routing protocols (OSPF.EIGRP,BGP). . Minimum 4+ relevant experience F5 & Citrix Load balancer Minimum 3+ relevant experience Cisco Nexus platform Good Knowledge of L2, L3 Protocols for IP Networks e.g. DHCP, DNS, VLAN, PPP, ICMP, ARP, NAT, QoS etc. Troubleshooting Knowledge on VLAN/VTP/ STP/ Port channel/HSRP/VRRP/GLBP/ VSS & VPC Routing protocols : EIGRP/OSPF & BGP Troubleshooting Knowledge on Wireless Controller Troubleshooting Knowledge on Cisco iWAN, WAAS & VPN Tunnels Knowledge on WAN Appliance - Troubleshooting Knowledge on ISE, Cisco ACS & Cisco Prime. IPAM- Knowledge on DHCP server & Infoblox Knowledge on Cloud technology Good in Tolls : Solar winds /HPNA / Whatsapgold Should be customer centric. Providing a positive image of the company through your role being a point of contact with onshore team/customer. Must proactively help junior team members in resolving issues while being open to share their knowledge. To ensure that all is work carried out in accordance with ITIL Incident Management guidelines Should be able to follow the ticketing process according to the change request phases that are defined. Add value to your team environment by being enthusiastic and maintaining a Positive attitude. To achieve all team and personal performance goals as defined by the company Ensure tickets assigned to the queue are accepted and worked on time Network Engineer is responsible for implementing, maintaining, supporting, Data networks .Network Designing experiences will be an add on. Well versed P1/P2 escalation handling & Provide Quick resolution during Major Issues. Provide incident response & resolution as part of the 24x7 Network Operations Center Responsible for handling the Entire Network of a major Client. Provide technical leadership within a highly technical team Responsible to translate client requirements in to detailed actions for execution Required to follow detailed change management and incident management processes Communicate with other technical teams regarding Firewall/Routing/Switching operations Work in a fast paced operations environment & Troubleshooting DC environment incidents Responsible for the daily performance and availability of the network security infrastructure. Analyzes network and recommends upgrades/changes; assesses organization's current and future network needs Responsible for Network Evaluation & Proposals Certification :CCNP preferable Skills: Network Administration Network Operations Control Network Security Routing/Routers Network Architecture What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

Job Title: Business Development Executive - IT Services Location: Noida Company: Ucodice is a leading provider of innovative IT solutions, specializing in resolving challenges across diverse industries through cutting-edge technologies such as web and mobile development, automation, IoT, artificial intelligence, sensors, electronics, and a suite of other IT tools. Our mission is to deliver tailored, high-impact solutions that drive our clients' success. Position Overview: We are seeking a dynamic and results-driven Business Development Executive to join our expanding team. This role is pivotal in driving business growth by identifying and generating new business opportunities, nurturing client relationships, and closing deals. The ideal candidate should have a strong understanding of IT services and solutions, combined with proven sales experience in a competitive environment. Key Responsibilities: Identify, qualify, and generate new sales leads through research, networking, and bidding platform, etc. Develop and maintain strong relationships with potential clients, understanding their business needs and proposing appropriate IT solutions. Manage the entire sales process from lead generation to closing deals, ensuring a smooth transition to the delivery and implementation teams. Meet and exceed sales targets and performance metrics while adhering to company policies and sales processes. Stay updated on industry trends, competitors, and new technologies to provide strategic insights and enhance sales efforts. Required Skills and Qualifications: Proven experience as a Business Development Executive or similar role in IT services, with a track record of achieving sales targets. Strong understanding of IT solutions such as web and mobile development, automation, IoT, AI, and related technologies. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field preferred. Preferred Qualifications & Experience: Industry certifications (e.g., ITIL, PMP) are a plus. Minimum 3 years of experience in B2B sales and enterprise-level solution selling. Why Join Us: At Ucodice, you’ll have the opportunity to work with a talented team of professionals who are passionate about innovation and delivering exceptional results for our clients. We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that encourages growth and creativity. If you have a passion for technology and a proven ability to drive sales in the IT services industry, we want to hear from you. Apply today and join us in shaping the future of IT solutions! How to Apply: Kindly submit your resume to hr@ucodice.com . We look forward to reviewing your application. Location - IHDP Business Park, Street Number 7, Sector 127, Noida, Uttar Pradesh 201304 Website - www.ucodice.com Job Types: Full-time, Permanent Schedule: Monday to Friday Experience: total work: 3 years (Required) B2B sales: 3 years (Required) IT Sales: 1 year (Required) Work Location: In person

Company Overview Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customers have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services. Job Scope Iron Service Global’s Talent Management team is looking for a dynamic Business Development professional to drive our growth in the areas of professional services and talent management solutions. As an expert BD & Sales Executive, you will play a pivotal role in identifying new sales opportunities, driving revenue growth, and building strong client relationships. Education : B.Tech / MBA Certification : ITIL preferred Specific Accountabilities Client Engagements: Understand client requirements and present company products or services with superior lead generation, prospecting, qualifying, and closing skills abilities. Lead Generation: Identify and pursue existing and new business opportunities in the global market, focusing on Application Services, Cloud, IT Infrastructure Services and Software Services. Proactive Outreach: Develop and nurture relationships with key stakeholders, understanding their unique business challenges and offering tailored solutions. Sales and Forecasting: Responsible for demand creation, pipeline management, accurate forecasting, and achieving target bookings. Sales Campaigns: Plan and execute sales campaigns. Utilize multi-channel campaigns (including call, email, LinkedIn) to reach prospects and communicate value propositions. Reporting: Monitor sales pipeline, track progress, and provide regular sales forecasts and reports to the sales management team. Soft skill: excellent oral and written communication skills, as well as outstanding overall presentation skills. Requirements: The candidate must exhibit competency in maintenance strategies and a sound understanding of the IT service environment. Developing new sales opportunities using outbound cold emails, cold calls and lead follow-ups Communicating with customers to understand their needs and requirements and identify sales opportunities Answering customers’ questions, resolving their concerns and providing additional information via calls and emails Explaining and demonstrating the functions and features of service catalogue Maintaining and improving the database of prospects Researching for new leads Keeping up to date with service information and competitor offers Strong negotiator in complex business issues. Success Factors Prospecting and lead generation skills Strategic Thinking & Business Understanding Multiculturalism & Diversity Teamwork & Cooperation Skill Competency Strong customer relationship management skills Ability to identify and generate new business leads Ability to prepare and present sales proposals Proactive strategy development and implementation Experience in participating in trade shows and marketing events Cross-departmental collaboration skills Proficiency in developing and implementing sales strategies Upselling and cross-selling skills Strong communication and interpersonal skills Ability to work in a fast-paced, target-driven environment Strong problem-solving skills Excellent time management and organizational skills Ability to handle objections and rejections Knowledge of Infrastructure talent services and industry trends Show more Show less

Job Description Qualification 6-12 Years of IT Infra project management/coordination experience End-to-end IT Network infra deployment experience (Router, Switches, firewall, wireless etc) Good in Communication, presentation and Stakeholder engagement ITIL, PMP certification will be preferred Remote work initially but willing to start from office (Noida) if asked for Shift timing would be US shift. Infrastructure Project Management/Coordination Experience in solution design and implementation in Infrastructure and Networking domains Provide Project Management services for Network deployments, including Resource planning Task allocation and planning Regular project tracking and updates Manage project schedules, identifying risks and clearly communicating them to project stakeholders. Study Infrastructure deployment procedures and discuss with TPMs/PgM/Planners Report project analysis using dashboards, reports, and decks. Revise documents as new issues arise Create and update BoM (Bill of materials) per project requirements Update workflows/dashboards and assign bugs as needed to Infrastructure TPMs Show more Show less

Job Scope The Iron’s Sales Support and Client Implementation team has responsibility for Service Call Management, Bid desk management, maintenance solutions, and new business development to assist in opening new markets and geographies. This includes project and activity planning, coordinating business and technical teamwork towards building business solutions, and coordinating application development and enhancement projects initiated internally or through its customers. The Solution Architect supports both the company's pre- and post-award sales efforts. Analyses a customer’s business and technical requirements. Lead in translating requirements and strategies into feasible products, solutions, and services Identifies and solutions improvements to internal processes Solutioning with IT of new customers’ requests Global Services planning, In conjunction with sales, live presentations of Iron’s capabilities to clients and prospective customers Specific Accountabilities New Opportunity Validation Validation of opportunity to strategic roadmap Work together with Pricing, Sales and Client Management (Core Team) to confirm the roadmap and milestones for unique project Participate in strategic account planning teams for key clients Provide program planning for new business processes Work in conjunction with the Core Team to identify and define solution framework and assumptions to price opportunity Work with internal Subject Matter Experts to craft solution Identify alternatives to solution opportunities Validations of assumptions, definitions / solution Implementation Support Validations of assumptions, definitions / solution Project / program processes On all engagements, the SA should own the proposed solution development and work with Transition PM to perform knowledge transfer Transition support to steady state Requirements The candidate must exhibit competency in maintenance strategies and a sound understanding of the service environment. Understand client requirements and develop solution designs and implementation plans based on requirements. Facilitates customer relationships and satisfaction while ensuring adherence to company policies and processes. Assists in process improvement initiatives in order to enhance customer service. Proven ability solving business problems and managing alliance relationships within IT environment. Experience with ITIL, PMBOK/Prince/Prince2 and PMI Excellent oral and written communication skills, as well as outstanding overall presentation skills. Strong negotiator in complex business issues. Analysis and design. Proven ability to analyze, design, and develop application solutions for medium- to complex business issues. Success Factors Technical & Organizing Skills Strategic Thinking & Business Understanding Multiculturalism & Diversity Teamwork & Cooperation Show more Show less

Company Overview Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customers have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistics, and global support services. Experience Requirement: 5+ Years Salary: Competitive Annual Salary Program Coordinator use strong problem-solving and analytical skills to help organizations & improve their programs. A successful Program Analyst should have the following skills and qualifications. Qualification Firm understanding of industry best practices. Strong spreadsheet and presentation skills Strong analytical and organizational skills Ability to calculate program management statistics like mathematical averages and percentages. Ability to work independently and with a team. Ability to adapt to changing technology. Effective communication skills Skillset Required: Bachelor’s degree in computer science, business or similar field Information Technology Infrastructure Library (ITIL) certification Responsibilities End-to-end Project planning and coordination (Activities and Resources). Responsible for overall project processes and deliverables. Project onboarding, daily tracking of performance, proactive communication, and escalation management. Project kick-off, weekly governance, documentation, reports, and dashboards. Process and service improvement documentation and tracking action with internal teams. Escalate timely to next levels and ensure no slippage of task. Daily status reporting to Program Manager Show more Show less

Company Overview Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customers have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services. Experience Required: 8-10 years. Job Description End to end Project Planning and Coordination (Activities and Resources) Responsible for overall project processes and deliverables Project onboarding, daily tracking of performance, proactive communication and escalation management Drive the highest level of customer satisfaction and be a customer referenceable account. Issue identification, resolution and stake holder management Project kick-off, weekly governance, documentation, reports and dashboards Partnership with customers and stakeholders with a customer focused mindset Process and Service Improvement and Identification of new business opportunities BGV, Compliance, training and onboarding as per customer process Timely escalation to internal teams to take necessary actions. Timely invoicing, collection of payments, billing data to be sent on the 1st working day of month to customer. Daily status reporting to SDM Quality control, Knowledge Management and Best Practices sharing. IT Operations and Service Operation Handling Change Request in Project Management Maintain Project documentation and course folders, SLA, PMS Skillset Bachelor of Technology in Computer Science or related field Information Technology Infrastructure Library (ITIL) Certified PMP or Prince 2 certified (good to have) Show more Show less

Head IT Applications and Projects We are looking for an experienced and strategic Head IT Applications and Projects to lead our IT function at AA Consultants. This individual will oversee all aspects of IT operations, infrastructure, and application development while aligning technology initiatives with business goals. The ideal candidate will have a proven track record in managing complex IT projects, leading cross-functional teams, and developing scalable IT strategies. Key Responsibilities Lead end-to-end planning, execution, and delivery of enterprise-level IT application projects Develop and implement effective IT strategies aligned with the companys business objectives Oversee daily IT operations including infrastructure, applications, and support functions Ensure efficient functioning of ERP, CRM, and other core business applications Collaborate with stakeholders to gather requirements, define priorities, and drive implementation Lead the IT team, ensuring high performance, continuous learning, and innovation Manage vendor relationships, contracts, and service-level agreements (SLAs) Monitor industry trends and emerging technologies to recommend improvements and innovations Ensure compliance with IT policies, data security standards, and regulatory requirements Manage IT budgets, timelines, and resource : Bachelors/Master's degree in Computer Science, Information Technology, or a related field 10+ years of progressive experience in IT management, including team leadership and project oversight Strong expertise in IT operations, application lifecycle management, and infrastructure Excellent knowledge of IT strategy, enterprise applications, and system integration Proven experience in successfully leading and delivering complex IT projects Strong problem-solving, analytical, and decision-making skills Excellent communication, stakeholder management, and leadership capabilities Relevant certifications such as PMP, ITIL, or TOGAF are preferred (ref:hirist.tech) Show more Show less

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Hybrid Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! The IZOT product line includes BMC’s Intelligent Z Optimization & Transformation products, which help the world’s largest companies to monitor and manage their mainframe systems. The modernization of mainframe is the beating heart of our product line, and we achieve this goal by developing products that improve the developer experience, the mainframe integration, the speed of application development, the quality of the code and the applications’ security, while reducing operational costs and risks. We acquired several companies along the way, and we continue to grow, innovate, and perfect our solutions on an ongoing basis. BMC is seeking an enthusiastic and dynamic Full Stack Developer to join the IMS Data Management R&D team. In this role, you will be responsible for development and maintenance of software products under the guidance of experts. The IZOT IMS Data Management R&D team is involved in the development and maintenance of world class solutions that help the biggest global organizations across all major domains in efficiently managing their IMS environment which hold humongous amounts of data and manage their workloads to keep their business applications available, scalable, and reliable. We are seeking a highly skilled and innovative Product Developer to join our team. We are looking for a developer who can think big and apply the design thinking process to tackle longstanding challenges in delivering simple, elegant solutions to complex, technology-focused needs for large organizations. The role requires a good knowledge of product domain, the Agile software development methodology and the process involved in product development and maintenance. To ensure you’re set up for success, you will bring the following skillset & experience: 3-5 years of experience designing interactive user experiences for technology products that serve med-large customer bases Experience in front-end development technologies (JavaScript, HTML5, CSS, Bootstrap) Experience with Angular 2+ version is a must Solid hands-on technical skills in Core Java and multi-threading Problem solving using data structures and algorithms Strong Object Oriented application design and development Strong knowledge and experience with various DBMS (SQL Server, Oracle, DB2) Experience with Jira/Agile development and source code management tools like GIT or ISPW Expertise / familiarity in developing various type of scripts for effective use of popular test automation and DevOps tools like Jenkins, Selenium, RFT, UFT etc Understanding of UX design standards and best practices. Proficiency prototyping interactive designs using a variety of design tools and technologies Strong analytical, communication and interpersonal skills. Strong understanding and working knowledge of the software development process. Whilst these are nice to have, our team can help you develop in the following skills: Understanding of AI/ML, Gen AI technologies Exposure to IT Service Management, ITIL, and operations within Enterprise IT support teams. CA-DNP BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,725,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Show more Show less

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code CA_UT Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! Customer Success brings the transcendent customer experience to life by empowering customers to achieve the value and impact of their BMC investments. Customer Success accelerates core business outcomes, mitigates risk, cultivates relationships, removes friction, and improves customer experience. No better team to join when customer centricity is at the heart of BMC's strategy! The Technical Support Analyst is responsible for working with customers to diagnose, troubleshoot, debug and resolve product issues of moderate scope. This individual takes ownership of and exercises judgment within defined procedures and practices to determine appropriate actions to resolve customer issues. BMC is looking for an innovative customer champion to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure you’re set up for success, you will bring the following skillset & experience: You can embrace, live, and breathe our BMC values every day! You have 3-5 years of hands-on IT experience, with a minimum of 3 years in a technical support role for software products. You have strong troubleshooting expertise across Unix/Linux operating systems, with basic knowledge of Windows, application/production servers, and networking concepts. You bring experience in supporting BMC Discovery/ADDM (10.x, 11.x, 12.x), including integration with CMDB and/or ServiceNow. You have hands-on experience with TPL programming and application modeling. You are skilled in shell scripting and comfortable working with global enterprise customers. You have excellent communication and analytical skills with a customer-centric mindset. You are flexible with work hours and open to working in rotational shifts, including periodic weekend work if required. You hold a full-time bachelor’s degree in Engineering (BE/B.Tech), Computer Applications (BCA/MCA), or Science (B.Sc). Whilst these are nice to have, our team can help you develop in the following skills: Certifications in Linux/Unix and/or ITIL Foundation Experience in PL/SQL, database log analysis, and system activity reporting Familiarity with Windows administration including Active Directory and Domain Controllers Exposure to cloud technologies, Docker, Kubernetes Knowledge of virtualization platforms (VM Hypervisors, VM Admin, Hyper-V, LDOM) Understanding of PowerShell and Kerberos Authentication BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,167,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Show more Show less

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Hybrid Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BMC Helix is a leading AI-powered, cloud-native, and on-premise deployable platform for service and operations management. Designed with microservices , containers , and API-first architecture , BMC Helix enables organizations to intelligently automate and scale their IT environments. The platform supports deployment across public cloud , private cloud , hybrid , and on-premise environments—offering unmatched flexibility for enterprise-grade operations. With cutting-edge Agentic AI capabilities, BMC Helix allows businesses to shift from reactive incident handling to predictive , autonomous service and operations management . From ITSM and ITOM to AIOps, BMC Helix empowers global enterprises to deliver exceptional user experiences while reducing operational complexity and cost. Join the Digital Solution Engineering team at BMC Helix as an Associate Solution Engineer , where technology meets business impact. This early-career role is ideal for recent graduates or individuals with 1–3 years of relevant experience who are excited to work at the intersection of enterprise technology and customer value. You’ll work alongside experienced engineers, product specialists, and customer-facing teams to understand client challenges and demonstrate how BMC Helix can solve them. The role is split 50% technology (platform knowledge, demos, architecture, differenciators) and 50% business (industry alignment, use cases, problem-solving). Here is how, through this exciting role, you will contribute to BMC's and your own success: Key Responsibilities Collaborate with the Global, Regional and Digital Solution Engineering teams to support customer engagements through solution design and tailored presentations. Participate in customer discovery sessions to understand technical requirements and business goals. Deliver value-driven demonstrations showcasing BMC Helix capabilities such as Agentic AI, intelligent automation, and cross-domain service integration. Help design and configure proof-of-value. Communicate technical concepts—like containerized microservices, multi-cloud/on-prem deployments, and platform integrations—in a clear, business-relevant way. Engage with internal product, sales, and strategy teams to align solutions with evolving customer needs. Stay current on trends in GenAI, ITSM, ITOM, AIOps and enterprise digital transformation. To ensure you’re set up for success, you will bring the following skillset and experience: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 0–3 years of experience in a technical, consulting, or customer-facing role. Excellent communication and presentation skills, comfortable engaging both technical and non-technical stakeholders. Interest or hands-on experience with Generative AI (GenAI) and Large Language Models (LLMs) for use cases such as natural language interfaces, intelligent automation, or conversational support. Foundational knowledge of cloud platforms (AWS, Azure, GCP), microservices, and container technologies (Docker, Kubernetes). Passion for technology and a strong desire to understand enterprise IT challenges. Team-oriented, adaptable, and eager to learn in a fast-paced environment. Exposure to platforms like BMC Helix, ServiceNow, Jira Service Management, or similar. Basic scripting or API knowledge (e.g., Python, JavaScript, REST). Familiarity with ITIL, DevOps principles, or service management concepts. Multilingual skills are a plus: fluent in English; proficiency in additional languages such as Spanish, French, German, Italian, etc., is a plus. CA-DNP BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,180,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Show more Show less

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code CA_UT Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! Customer Success brings the transcendent customer experience to life by empowering customers to achieve the value and impact of their BMC investments. Customer Success accelerates core business outcomes, mitigates risk, cultivates relationships, removes friction, and improves customer experience. No better team to join when customer centricity is at the heart of BMC's strategy! The Technical Support Analyst is responsible for working with customers to diagnose, troubleshoot, debug and resolve product issues of moderate scope. This individual takes ownership of and exercises judgment within defined procedures and practices to determine appropriate actions to resolve customer issues. BMC is looking for an innovative customer champion to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure you’re set up for success, you will bring the following skillset & experience: You can embrace, live, and breathe our BMC values every day! You have 3-5 years of hands-on IT experience, with a minimum of 3 years in a technical support role for software products. You have strong troubleshooting expertise across Unix/Linux operating systems, with basic knowledge of Windows, application/production servers, and networking concepts. You bring experience in supporting BMC Discovery/ADDM (10.x, 11.x, 12.x), including integration with CMDB and/or ServiceNow. You have hands-on experience with TPL programming and application modeling. You are skilled in shell scripting and comfortable working with global enterprise customers. You have excellent communication and analytical skills with a customer-centric mindset. You are flexible with work hours and open to working in rotational shifts, including periodic weekend work if required. You hold a full-time bachelor’s degree in Engineering (BE/B.Tech), Computer Applications (BCA/MCA), or Science (B.Sc). Whilst these are nice to have, our team can help you develop in the following skills: Certifications in Linux/Unix and/or ITIL Foundation Experience in PL/SQL, database log analysis, and system activity reporting Familiarity with Windows administration including Active Directory and Domain Controllers Exposure to cloud technologies, Docker, Kubernetes Knowledge of virtualization platforms (VM Hypervisors, VM Admin, Hyper-V, LDOM) Understanding of PowerShell and Kerberos Authentication BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,167,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Show more Show less

Role : SAP Basis Consultant Key Responsibilities Manage and Maintain SAP Landscapes in BorgWarner handling all levels of projects varying from updates to Migration Responsible integrating third party applications with SAP systems (e.g. PLM, MES, CAD, EDI.) Responsible for Cyber Resiliency, Performance Tuning and Automation in SAP Administrative tasks of SAP Eco Systems. Handle SAP Basis related Tickets and resolve them as per the SLA. Preferred Candidate Profile Administration , Installation & Performance tuning of SAP (ABAP & JAVA) Application & DB Servers (HANA, Sybase & MaxDB) in ERP, GTS, BW, SRM, PPM, SolMan, GRC, HR & Portal products running on Windows and Linux Expertise in SAP Eco Systems running in cloud Knowledge in S4HANA Conversions and methodologies will be an added advantage Expertise in Automation of Basis Processes and tasks through tools like Ansible & scripting Very good Knowledge in implementing Industry best practices to improve cyber resiliency for SAP Landscapes. Controlling and monitoring of SAP landscape including subsystems like archiving and printing landscape and middleware applications. Monitoring Backup & Execution of Restore/Recovery Tasks Assures achieving the Service levels for the operation of the business application platforms Should possess hands on experience in handling Level3 SAP Basis Tickets with minimal support Perform after hour maintenance and emergency on call work as needed. 10+ years of work experience in SAP Basis Deep Knowledge and Experience in SAP Core Components, preferably certified Systematic and structured work behaviour, Self Motivated and Driven Strong English Communications skills and good problem-solving skills Should possess strong ITIL framework knowledge, preferably certified Bachelor's Degree in Computer Science or any relevant degree (ref:hirist.tech) Show more Show less

About The Company Credila Financial Services Limited (Formerly known as HDFC Credila Financial Services Limited) is one of Indias largest education loan non-banking financial companies (NBFCs) offering education loans to Indian students. With an in-depth understanding of the higher education domain in India as well as overseas, Credila offers tailor-made education loan solutions that help enable students to be financially equipped to pursue their education at their dream university and country of study. Since inception, Credila has funded 178,000+ Indian students across 63 countries in 4,600 and Responsibilities : The IT Governance, Risk, and Compliance (GRC) Manager will be responsible for supporting the development, implementation, and management of IT governance, risk, and compliance programs. The role involves working closely with various departments to ensure that IT processes align with corporate governance standards, manage risks effectively, and comply with relevant regulations and standards. Requirements Additionally, the incumbent will be responsible for overseeing compliance with IT outsourcing requirements, ensuring that all third-party service providers adhere to organizational and regulatory : Assist in the development and implementation of IT governance frameworks, policies, and procedures. Monitor adherence to IT policies and ensure alignment with business objectives. Support the creation and maintenance of IT governance documentation, including policies, standards, and guidelines. Collaborate with stakeholders to ensure IT initiatives comply with governance Management : Identify, assess, and prioritize IT risks, including operational, security, compliance, and strategic risks. Develop and maintain the IT risk register, ensuring risks are documented, mitigated, and monitored. Conduct regular risk assessments and gap analyses to identify potential vulnerabilities and areas for improvement. Work with IT teams to develop and implement risk mitigation : Ensure IT operations comply with relevant regulatory requirements, industry standards, and corporate policies. Manage and support IT audits, including internal and external audits, ensuring timely response and remediation of findings. Stay up to date with relevant laws, regulations, and industry standards (e.g RBI Master Directions) and assess their impact on the organization. Develop and maintain compliance documentation, including policies, procedures, and audit trails. Conduct training sessions and workshops to raise awareness of compliance requirements within the Outsourcing Compliance : Oversee compliance with IT outsourcing agreements, ensuring that third-party service providers adhere to contractual obligations, regulatory requirements, and organizational standards. Evaluate and monitor the performance of IT outsourcing vendors, ensuring they meet defined SLAs and compliance requirements. Conduct regular assessments of outsourced IT services to ensure alignment with company policies and industry standards. Manage and mitigate risks associated with IT outsourcing by developing and implementing appropriate controls and monitoring mechanisms. Collaborate with legal and procurement teams to review and negotiate IT outsourcing contracts, ensuring compliance with applicable regulations and organizational policies. Maintain documentation related to IT outsourcing arrangements, including contracts, SLAs, and compliance Management : Develop and implement change management strategies to ensure the successful adoption of IT governance, risk, and compliance initiatives. Work with IT and business stakeholders to identify the impact of changes and develop appropriate communication and training plans. Ensure that all changes are documented, reviewed, and approved through the formal change management process. Monitor and report on the progress of change management activities, identifying and addressing any issues or resistance. Facilitate post-implementation reviews to assess the effectiveness of change management efforts and identify areas for Management : Lead and manage GRC-related projects from initiation through to completion, ensuring alignment with organizational goals and timelines. Develop project plans, including scope, objectives, deliverables, timelines, and resource allocation. Coordinate with cross-functional teams, ensuring clear communication and collaboration throughout the project lifecycle. Monitor project progress, manage risks, and ensure that projects are delivered on time, within scope, and within budget. Provide regular updates to senior management and stakeholders on project status, including any issues, risks, or changes. Ensure that all project documentation is complete and accurate, and that lessons learned are captured and Applied To Future Management Support the development and implementation of IT incident management and response procedures. Assist in the investigation of security incidents, breaches, and non-compliance issues, ensuring timely resolution. Document incidents and lessons learned to improve future response Improvement : Monitor and evaluate the effectiveness of GRC programs, recommending improvements as Skills : Strong understanding of IT governance frameworks and risk management methodologies. Knowledge of IT outsourcing practices, vendor management, and related compliance requirements. Excellent analytical and problem-solving skills, with the ability to assess complex issues and recommend solutions. Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels. Proficiency in using GRC tools and software. Strong organizational skills and attention to And Experience : Education : Bachelors degree in information technology, Computer Science, or related field. Relevant certifications are a plus. Certifications : Relevant certifications such as CISA, CISSP, ITIL, PMP. Minimum of 8-10 years of experience in IT governance, risk management, and : Mumbai (Kalina). (ref:hirist.tech) Show more Show less

About ETS ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. The Engineer Lead, Digital Workplace Services is responsible for delivery of assigned workplace technologies and services. The Engineer Lead manages and continuously improves digital workplace technology and integrations with adjacent technologies. The Engineer seeks to automate or eliminate repeatable tasks and reduce administrative overhead for workplace operations, including configuration variations, performance issues and security vulnerabilities. The Engineer Lead collaborates with technology sourcing partner(s), technology vendors, product managers, Information Security and legal or compliance teams to ensure alignment to company policy and applicable legislation. The role includes ITIL service management activities. Recommends improvements that reduce support costs & optimize performance. Implement, monitor and provide continuous improvement of digital workplace technologies (endpoint hardware, software, services and SaaS tools) Integrate digital workplace technologies with adjacent technologies (identity, security, vulnerability management, IT service and asset management, remote access, etc.) Work collaboratively with service delivery partner(s) to ensure stability and security of digital workplace technology through effective management and timely patching Actively participate in resolving high-priority incidents and problems, troubleshooting efforts, and capacity/availability planning sessions Assess criticality of services and applications and automates testing of those deemed critical before patching and upgrades Provide IT support for escalated incidents. Consistently formulate solutions to solve incidents. Ensure timely response and resolution working with IT’s service delivery partners Monitor technology trends and seek ways to enhance continuous improvement initiatives Work collaboratively with architecture providing input to technology roadmap Lead and/or participate in technology POCs and Pilots Lead planning and implementation of new or upgraded technology services Ensure that management of technologies is consistent with established architectural standards Play a lead role in the integration of digital workplace technologies and services Provide concise and timely communication regarding department activity to senior management and other ETS business and technical stakeholders to enable strategic decision making Assume responsibility for delivery of assigned services and technologies Manage service delivery provider for assigned services and technologies to achieve established SLAs and KPIs Provide innovative recommendations for process improvements Ensure that assigned services and technologies conform to ETS standards Continuously identify process risks or gaps and offer solutions to address these problems Adhere to ethical standards and comply with the laws and regulations applicable to your job function. Bachelor's degree in computer science, Information Technology, Engineering, or related field is required or relevant experience 6+ years of progressively responsible experience as a Digital Workplace Engineer, or Systems Engineer, in mid to large-sized organizations Digital workplace tool management expertise: management tools, techniques, monitoring and integration Experience with a continuous engineering or other agile methods to keep pace with frequent changes and to reduce complexity Experience using automation to drive continuous improvement Technology Skills Required End user devices and device management (primarily Windows and MAC OSx based) Mobile devices & technologies Microsoft InTune / JAMF Pro Microsoft Azure Virtual Desktop (or similar virtual desktop solution) Networking Solutions, WiFi and LAN-based Telephony, IP and PABX based Secure Print Solutions, devices and technologies Digital Collaborative meeting technology and collaboration spaces (Microsoft Teams preferred) AV technologies Service Now App Store Software packaging and deployment Other Skills Required Tech Savvy. Ability to quickly learn, implement and utilize new technologies Analytical and problem solving. Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules. Ability to tie together solutions across technologies Strong interpersonal skills. Ability to work across business lines at senior levels to influence and effect change to achieve common goals Communications. Excellent oral and written communication skills Detail-oriented. Consistently takes a thorough, accurate, organized and quality-centered approach Organizing and prioritizing. can effectively address projects, requests and other competing priorities Customer Focused. Keeps the employee experience at the forefront when participating in pilots, during incident escalation and resolution, and all aspects of service delivery. ITIL process frameworks Problem management / RCA Process metrics & governance Quality methodologies -- Lean / LSS Ability to execute Detail-oriented Conceptual thinking Teamwork and collaboration ETS is mission driven and action oriented We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you! ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity. Show more Show less

Senior DevOps with AWS & macOS Experience Required : 7-8 years. Location : Remote. Shift timings : Flexible to work in rotational shifts. Note : C2H after 6 months contract. Job Summary We are seeking a highly skilled and proactive Senior DevOps Engineer to join our forward-thinking technology team. This role is ideal for someone with hands-on experience in macOS system administration, Jenkins CI/CD pipeline management, AWS infrastructure, and observability tools such as CloudWatch and Datadog. Responsibilities You will drive operational excellence, automation, and process improvements to ensure seamless and scalable deployments for development and production Responsibilities : Manage and maintain Jenkins pipelines for automated building, testing, and deployment for all applications workloads (not limited to iOS, Android). Monitor, troubleshoot, and resolve Jenkins build failures, performing root cause analysis and collaborating with development teams and breakfix of pipelines on Jenkins. Onboard development teams on above DevSecOps tools and provide necessary permissions, adding to groups. Attending weekly CAB meetings. Grant and manage Jenkins access with role-based controls and strict policy enforcement. Automate tasks using shell, Bash, Groovy and other scripting tools. Act as the go-to team for CI/CD issues, builds, and environment readiness support. Install, configure, and manage multiple versions of Xcode, CocoaPods, Gradle, and Android SDKs on macOS EC2 instances. Perform macOS updates and patching across Mac build VMs to maintain security compliance and stability. Handle Jenkins and Mac VM incidents and failures with timely RCA documentation and resolution. Integrate Firebase App Distribution for automated deployment of APK and IPA bundles to QA and development environments. Manage application deployments using IBM UrbanCode Deploy and troubleshooting deployment failures. Manage IBM UrbanCode Deploy scripts and jobs and troubleshooting of jobs. Explore and implement new plugins and maintain and upgrade Jenkins plugins, tools, and configurations. Follow ITIL process for incident, change, and request management. Collaborate with developers, QA, and DevOps stakeholders for the build environment troubleshooting. Implement log archival to conserve disk space on Jenkins agents. Secure Jenkins masters/agents with best practices in access control and secret management. Drive continuous improvement through process optimization and post-incident analysis. Basic system administration activities on Windows and Linux starting / stopping services. (ref:hirist.tech) Show more Show less

NOW HIRING : IT Manager ServiceNow Configuration Manager (CMDB) Remote Duration : Long-term Contract MUST Have Active Certifications ServiceNow Certified System Administrator (CSA) Required Certified Implementation Specialist Discovery and Service Mapping Required Are you a ServiceNow CMDB expert with a passion for governance, discovery, and IT operations? Montefiore is looking for an experienced IT Manager to lead our Configuration Management Database (CMDB) operations using the ServiceNow platform. This is a strategic, high-impact role focused on CMDB maturity, integration, data quality, and operational excellence. Key Responsibilities Lead CMDB roadmap, governance, and best practices in alignment with ITIL Manage CI lifecycle across enterprise infrastructure Maintain CMDB in alignment with CSDM framework Oversee Discovery patterns, MID server health, and data integrations (e., AWS, SCCM, JAMF, vCenter) Ensure Completeness, Correctness, and Compliance of CI data Collaborate across ITSM and ITOM teams to support Change, Incident, and Asset processes Build and maintain dashboards, health checks, and audit reporting for executive stakeholders Tech & Process Expertise Required 5+ years of hands-on ServiceNow CMDB & ITOM experience Proven background with ServiceNow Discovery, Service Mapping, CSDM, IRE Experience with 3rd-party integrations (AWS Cloud Discovery, SCCM, JAMF, etc.) CMDB governance, lifecycle design, and cross-functional leadership ITIL v3/v4 knowledge, CI lifecycle management, relationship modeling Important Notes Only candidates with CSA and Discovery + Service Mapping certifications will be considered Preference given to candidates with 11+ years of total IT experience Strong CMDB & ServiceNow depth required not generalist or light exposure profiles If youre a certified ServiceNow CMDB leader ready to drive innovation and governance at scale, apply now or message me for details. Lets connect if you meet the experience and certification requirements! (ref:hirist.tech) Show more Show less

Aurex Inc is looking for a GRC consultant role. As an integral member of the GRC Implementation team, the responsibility of the GRC Consultant is to carry out the implementation of GRC system for our customers related to policy compliance, security requirements governance, as well as risk management. The Ideal Candidate Will Have Knowledge Of Risk Management, Security And Privacy Practices And Be An Effective Communicator, Both Written And Develop and participate in the implementation of client initiatives focused on the reduction of technology risk, governance, and compliance to policies and external regulatory compliance. Evaluating business and IT risks. Developing IT security standards, procedures, and controls to manage risks. Improve client security positioning through process improvement, policy, automation, and the continuous evolution of capabilities. Evaluation of information security threats and their impact on clients' IT environment. Supporting the Senior team members, assisting with the analysis of requirements and design of clients information security posture, as well as Legal, Regulatory, and Scheme security requirements. Supporting the senior team members in the delivery of work streams for clients in compliance standards such as PCI DSS, ISO27001, EU GDPR, and Bahrain PDPL and incident management disciplines. Performing and investigating internal and external information security risk and exception assessments. Assessing incidents, vulnerability management, scans, patching status, secure baselines, penetration test results, phishing, and social engineering tests and attacks. Documenting and reporting control failures and gaps to stakeholders. Provides remediation guidance and prepares management reports to track remediation activities. Staying current on best practices and technological advancements and acting as a technical resource for security assessment and regulatory compliance. Performing other related duties as assigned from time to time-based on the business : 3-5 years experience in IT Governance, Risk & Compliance. Understanding of ISO 27001, PCI DSS, ITIL, ITSM, and COBIT standards preferred. Experience with risk management principles and associated methodologies. Ideally will have a CEH, CISSP, CISA, or CISM qualification. Proven ability to make sound pragmatic decisions and judgments under tight timelines. Strong interpersonal and influencing skills with the ability to influence and drive change in a collaborative way both internally and externally. (ref:hirist.tech) Show more Show less

Job Description Key Responsibilities : Administer and manage Atlassian suite (Jira Software, Jira Service Management, Confluence, Bitbucket, etc.) Design and maintain custom workflows, permission schemes, screen schemes, and field configurations. Implement and manage automation rules, dashboards, and reporting. Collaborate with cross-functional teams to gather requirements and implement solutions using Atlassian tools. Manage plugin installations, upgrades, and integrations with third-party tools. Ensure system stability, performance, and security of Atlassian environments. Lead data migrations, backups, and restorations. Provide user training, support, and documentation for best practices. Work with DevOps/IT teams to ensure seamless integration between development tools and Atlassian platforms. Troubleshoot and resolve complex issues related to Atlassian tools. Requirements Minimum 7 years of proven experience in Atlassian administration. Expertise in Jira, Confluence, Bitbucket, and other Atlassian ecosystem tools. Strong understanding of Agile, Scrum, and ITIL/ITSM frameworks. Hands-on experience with JQL, REST APIs, and scripting (Groovy, Python, or similar). Familiarity with SAML/SSO, LDAP integration, and user management. Experience in cloud and on-prem Atlassian environments. Excellent analytical, problem-solving, and communication skills. Atlassian certifications (ACP-100, ACP-120, etc.) are a plus. Work Mode : Hybrid Flexible work arrangement with remote work and periodic in-office collaboration (based on location and business needs). Location : PAN India Candidates from any city in India are welcome to apply. Contract length : 12 months (ref:hirist.tech) Show more Show less