28694 Itil Jobs - Page 13

Job family: Information Technology Business area: Andritz Group Contract location: New Delhi, DL, IN Working location: New Delhi Location type: Office Location / Office-based Contract type: Permanent Job description: Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. JOB DESCRIPTION: Sr. Data Analyst/Data Analyst Who We Are: ANDRITZ HYDRO Pvt. Ltd. is a fully owned subsidiary of ANDRITZ HYDR...

Role will support: Fed Remediation Program. Regulatory (audits, inquiries, reporting) Model Risk Support Data Governance Support Control testing program ORM Governance: REV’s: Risk of Change Unified Release RCSA Process Reviews (aka Process Risk Assessment) Key Responsibilities Help drive the Operational Risk Management (ORM) process for technology organization. Guide key contacts in Technology teams through completion of ORM deliverables with a focus on identifying key risks and controls in processes deemed vital for the reliably delivering services and solutions. Identify new risks and keep action plans current for high risk items. Provide in depth technology operational risk subject matte...

Job Description : Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users’ machine if required while troubleshooting 6. Routing requests to the appropriate support gro...

Title: IT Operations Lead Location: Onsite/Hybrid in your region What You Will Do: As an IT Ops Lead, you will play a pivotal role in managing IT operations, security, and infrastructure management. You will be responsible for implementing ITIL practices and incident management processes to ensure operational excellence and security compliance within the organization. Key Responsibilities: Oversee IT operations management to enhance system reliability and performance. Implement and maintain IT security management protocols to safeguard organizational assets. Manage IT infrastructure ensuring optimal performance, availability, and security of all systems. Utilize ITIL framework to develop and...

A Snapshot of Your Day Join Siemens Energy as an experienced Endpoint Protection Service Manager, where you will oversee Endpoint Protection services for our global End User Services (EUS) delivery team. Imagine leading the management of critical services such as Microsoft Defender for Endpoint, MS Purview DLP, and LanCrypt File, ensuring they align with our digital core infrastructure. You will collaborate with various stakeholders to design and implement robust endpoint protection strategies while maintaining high service levels. Your role will empower you to drive service excellence and innovation in a dynamic environment. How You’ll Make an Impact Work with providers to design and implem...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Service Delivery Manager is responsible for making sure that services are being seamlessly delivered to the clients of an organization. Candidate will be in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. This role supports the business and pro...

Job description: Job Description Do RESPONSIBILITIES • Drive the efficiency and effectiveness of the Incident Management process • Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer • Regular communication updates to the Customer, End-Users and other Stakeholders during the entire Incident Management cycle • Knowledge management activities - creation and sustenance • Meet the SLAs and other KPIs agreed and produce the Process Performance Reports • Ensuring Process adherence across the Account and extending the Support for Process audits and assessments. • Bring in Service improvements and c...

Role: NOC Manager Location: Gurgaon Mode: Hybrid Type: Contract Job Description: 12+ years of professional experience in IT Infrastructure Operations and Production Support environments. Proven ability to mentor a team of SME engineers across multiple IT domains for delivering infrastructure services. Extensive experience leading technical transitions, projects, and solutioning, including data center consolidations and large-scale enterprise systems integration. Skilled in IT Strategy, IT Transformation, Cloud Architecture, and cloud migration projects. Collaborates with Service Delivery and Engineering teams to clarify service expectations through diagrams, documentation, and presentations....

Service Desk Analyst is primarily responsible for providing technical support to our business users and stakeholders in a professional, timely and courteous manner so that end users can accomplish their business tasks. This includes receiving, prioritizing, documenting, and actively resolve/fulfill end user incidents and requests. Schedule workload in accordance with SLAs and ensure timely escalation of issues that affect business continuity. Provide professional and timely communication to end users when calls exceed SLA or when calls are to be resolved by support groups, appraising users of delays and difficulties in resolving calls and assisting in determining alternate courses of action....

Vice President, Production Services Application Support I At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is al...

Location: Chennai Experience: 1-3 Years Who AreWe? M2P Fintech is a leading Banking-as-a-Service provider, shaping the future of digital finance. Established in 2014 and headquartered in Chennai, we have a strong footprint across 30+ countries in Asia-Pacific, the Middle East & Africa(MEA), and Oceania. At the forefront of next gen fintech, we drive innovation in banking, lending,and payments infrastructure. Powering global fintech transactions, our comprehensive technology stack enables seamless banking solutions, lending platforms, Buy Now Pay Later (BNPL) services, customized credit cards, prepaid cards, and more. About the Role M2P Fintech is looking for Associate Engineer who will be re...

Job ID: 40762 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 27 Sept 2025 Job Summary We are seeking a Technical Engineer who is having experience in Cyber security domains with focus on Cryptography for Enterprise & Cloud, and a strong foundation in Business Logics skills. The ideal candidate will have 10+ years of experience in any Information security tools such as Protegrity, Thales Vormetric, Fortanix, MS PKI, Appviewx, Venafi, AWS Cert Manage Required Skills: Proficiency in Encryption technologies topics such as Encryption, Tokenization, Key Management, Public Key Infra design and setup, and Certificate Lifecycle m...

About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-l...

Business FunctionTechnology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Job Purpose The candidature is requested for supporting and managing End User Support and Windows Desktop / Laptop environment in India. As part of IT EUS Infrastructure Team, the role revolves to take care of BAU support operations, project activities and risk & compliance activities within ...

APM Terminals APM Terminals is looking for a TOS L3 Support Engineer to join our team providing global support for mission-critical Navis N4 and XPS platforms. You will be part of the global backbone ensuring system stability, incident resolution and continuous improvement of TOS environments across our terminals worldwide. In addition to providing advanced support, you will play an active role in implementation projects, system upgrades, and TOS-related cybersecurity initiatives , collaborating across global teams to secure, modernize and standardize our critical systems. Preferred Location: Spain Key Responsibilities: Provide L3 support for Navis N4 and XPS platforms, securing high availab...

Key Responsibilities Provide L2/L3 support for SunGL and related applications within the agreed service window (EU time zone). Perform incident analysis, troubleshooting, and resolution for application issues. Develop and maintain dashboards and reports using Power BI and other visualization tools. Utilize SQL and ETL processes for data extraction, transformation, and analysis to support business requirements. Coordinate with cross-functional teams to ensure application stability and performance. Assist in responding to internal and external audit queries by supplying required application and configuration evidence. Maintain documentation of application configurations, processes, and known i...

Req ID: 335500 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Analyst - ITIL to join our team in COIMBATORE, Tamil Nādu (IN-TN), India (IN). "At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright ...

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and service...

Candidate will support and act as the function lead for the containerized applications running on Kubernetes (AWS EKS), Dockers. Including some of the applications running on Apache and Java middleware technologies production environment by pro-actively monitoring and quickly responding to middleware incidents for one or more technologies within the technical area of expertise. Key Responsibilities Candidate will support and act as the function lead for the containerized applications running on Kubernetes (AWS EKS), Dockers. Including some of the applications running on Apache and Java middleware technologies production environment by pro-actively monitoring and quickly responding to middlew...

Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, t...

SVP – Governance and Compliance (Information Technology) 📍 Location: Mumbai Head Office (CPC) 🏢 Department: Information Technology 📈 Reports to: Chief Information & Digital Officer (CIDO) 🌍 Geography Managed: PAN India Job Purpose Lead, guide, and manage all areas of IT Governance including Project Management Office (PMO), Information Security compliance/SOC, IT governance reporting, vendor management, outsourced resource lifecycle management, payout processing, and audit/compliance risk management. The role ensures adherence to regulatory standards, system performance, and software compliance across the enterprise. Key Responsibilities Managerial Responsibilities Oversee and manage the foll...

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! EMPLOYEE ROLE People M...

We are seeking a highly motivated and experienced Operations Manager to join our Systems team at D. E. Shaw India, Hyderabad. This leadership role will oversee Network Operations Center (NOC), Data Center (DC), Audio-Visual (AV), Unified Communications (UC), and IT Finance functions. The primary focus will be on implementing and optimizing operational processes, enhancing service quality, and driving efficiency across these critical areas. The ideal candidate will have a strong technical foundation, exceptional people management skills, and the ability to work cross-functionally in a global technology environment. Key Responsibilities: Oversee day-to-day operations across NOC, Data Center, A...

Location Noida Department Technology Sub-department MSP Employment Type Full-Time Minimum Experience Job Reference Number IFI/159 Desired Profile IT/MSP Job description Responsibilities The MSP Director (Azure) leads the design, delivery, and optimization of managed services cantered on Microsoft Azure. This role is responsible for aligning cloud service offerings with client needs, ensuring operational excellence, driving innovation, and scaling Azure-related capabilities across the organization. Key Responsibilities Client Advisory & Relationship Management Act as a senior advisor to enterprise clients on Azure architecture, cost optimization, and modernization. Ensure Azure solutions alig...

Job Description: The Global IT Service Desk Specialist serves as the initial point of contact for technical support for all company employees globally. The primary focus is to provide remote 1st level IT support, handling basic technical requests, troubleshooting, and managing incidents via an IT Service Management (ITSM) system. This includes tasks like password resets, account unlocks and resolving hardware and software related issues. The role also involves documenting and escalating more complex issues to regional support or specialized teams as necessary. Additionally, this position supports IT equipment management and ensures that IT processes and guidelines are followed. The ideal can...