40581 Itil Jobs - Page 13

Role Overview: Join the Digital Transformation Journey as an IT Application Engineer where you will play a crucial role in bridging the gap between business and technology in a global environment. You will work with SAP S/4HANA Public Cloud and next-gen manufacturing processes, serving as the go-to expert for business users and collaborating with global teams and tech vendors to drive digital transformation. Key Responsibilities: - Be the expert for business users, ensuring smooth operations and providing smart solutions. - Work with SAP S/4HANA, Fiori apps, and future MES implementations. - Collaborate with global teams and tech vendors to shape digital transformation. Qualifications Requir...

Role Overview: As a WebLogic TechOps (Application Management) Senior Consultant at EY, you will have the opportunity to join the EY GDS Team and play a crucial role in providing support for global clients. Your responsibilities will include managing and administering Oracle WebLogic Server environments, ensuring high availability, performance tuning, and security compliance. You will collaborate with cross-functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This role offers a fantastic opportunity to work with a high-quality team and contribute to the stability of global companies through best-in-class solutions, automation, and inno...

Role Overview: At Cytiva, you will be part of an organization dedicated to transforming human health, providing new solutions in life sciences, diagnostics, and biotechnology. As an Oracle EBS Technical Analyst, you will play a crucial role in supporting Cytiva's Oracle ERP system, collaborating with various business functions like Manufacturing, Logistics, Procurement, Order Management, Finance, and Customer Service. Your responsibilities will involve analyzing and resolving ERP platform issues, leading operational tasks, and supporting Oracle ERP implementations using your technical expertise in a global user environment. This position, reporting to the Senior Manager, IT Operations -ERP, ...

Join our Team About this opportunity: At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience & the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive & accessible; empowering a hard-working, sustainable, & connected world. What you will do: End-to-end administration and operations of CNIS platforms including Kubernetes, container runtimes, and...

As a Senior Platform Engineer, you will play a crucial role in implementing best practices, driving continuous improvement through automation, and fostering collaboration within the Platform Engineering and Operations team. Your responsibilities will include supporting and mentoring team members, handling escalations for troubleshooting and resolution, and guiding engineering staff to achieve service goals. - Facilitate daily stand-ups, workload planning, and operational duties with team members. - Take the technical lead in developing, building, and testing platform architectures. - Create, update, and review documentation for engineering and operations processes. - Conduct audits, reportin...

As a GPL - Event Management at a leading global shipping and logistics company in Chennai, you will bring your 9-12 years of expertise in process management, process improvement, or business process reengineering to the role. Your responsibilities will include: - Utilizing your ITSM expertise by demonstrating at least 5 years of hands-on experience in IT Service Management. You will lead teams across both Incident and Problem Management. - Showcasing your in-depth understanding of Event, Incident, Problem, and Change Management processes. You should also have a solid grasp of the broader Service Management framework. - Holding the ITIL v3 Foundation certification is required, while ITIL v3 P...

Role Overview: As a Incident Coordinator at Milestone Technologies, you will be responsible for internalizing and utilizing documented procedures, styles, and standards to ensure a consistent incident management experience. Your role will involve obtaining and recording all significant efforts during the investigation and mitigation of a service outage. You will craft clear and concise summaries of triage and mitigation efforts, identify key stakeholders, coordinate with service engineers, communicate with multiple stakeholders, prepare postmortem documentation, and monitor communication tools to track incoming incidents. Key Responsibilities: - Internalize and utilize documented procedures,...

As a Problem Manager at our company, you will be responsible for effectively managing all Problem Investigations and Known Errors throughout their lifecycle. Your primary role will involve documenting these investigations accurately in the Service Management Toolset and ensuring that they are classified, prioritized, and assigned correctly. Additionally, you will arrange and facilitate Problem reviews to discuss and progress complex investigations, as well as attend Post Incident Reviews to capture any required actions related to Problem records. Key responsibilities include: - Managing Problem Investigations and Known Errors effectively through their lifecycle - Attending Post Incident Revi...

hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. Job Description Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in the Commercial & Investment Bank's Equities Tech team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm’s systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience. Job ...

Role Overview: As a Service Delivery Manager / Scrum Master at Capgemini, you will lead cross-functional teams in delivering high-impact projects using agile methodology. Your role will involve blending agile leadership with delivery management to ensure timelines, budgets, stakeholder expectations, and milestones are aligned and executed flawlessly. You will act as the glue between strategy and execution by facilitating agile ceremonies, removing roadblocks, and driving continuous improvement across delivery streams. Key Responsibilities: - Oversee end-to-end delivery of projects, ensuring alignment with timelines, budgets, and business objectives - Facilitate Scrumban ceremonies including ...

You will be part of the Configuration Services Team at Lenovo, responsible for various tasks including exploratory data analysis, process improvements, tool development, and supporting Configuration Business Growth. Your key responsibilities will include: - Developing and delivering new solutions, designs, and implementations to support configuration services and cross-functional Lenovo initiatives - Project and workflow development - Process design and re-design - Automation initiatives - Addressing manufacturing and product issues impacting configuration services - Handling Licensing, End of Life OS, New OS, Hardware decommits activity - Supporting Sales, OEM, and Customer support/interact...

As a Product Support Representative at FIS, you will play a crucial role in managing user access to various systems and applications, ensuring compliance with security policies, and supporting the overall security posture of the organization. You will be part of a dedicated and detail-oriented team responsible for providing support coverage to FIS clients over weekends in rotational shifts. Your main responsibilities will include: - Monitoring the queue for Functional/Technical Support Requests using FIS Ticketing Tools - Sending first responses within SLAs and customizing responses based on ticket severity - Receiving phone calls and registering conversations in the ticketing tool - Engagin...

Position Purpose Lead the design, implementation, automation, governance, and day-to-day operations of Oracle Cloud Infrastructure (OCI) environments for enterprise workloads. Ensure high availability, scalability, security, and operational excellence across core OCI services including compute, networking, storage, IAM, and observability. Implement governance frameworks, monitoring, security baselines, and compliance controls using OCI Monitoring, Logging, Cloud Guard, and Security Zones. Support hybrid workloads and drive continuous improvement through automation, standardization, and best practices. Role Description OCI Architecture & Infrastructure Design: Design, implement, and maintain ...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Name And Description Microsoft Teams Team room Meeting specialist The opportunity We are looking for a top-notch technology savvy specialist willing to join the team implementing our Modern meeting room offering around the globe. As part of the team, you’ll have a chance to work in an interesting, diverse environment. Your Key Responsibi...

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role Summary We're looking for a Lead UNIX Engineer who brings traditional platform depth along with modern engineering pr...

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drive...

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 15 Days, Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

Location: 4th Floor, Tower 110, The Spire, Plot No. 4, Survey No. 83/1, Hyderabad Knowledge City Layout, Raidurgam (Panmaqtha) Village, Serilingampally Mandal, Hyderabad – 500032, Telangana Technical Cloud Hosting Specialist Location: Department: Digital Technology, Global Hosting and Operations Position Overview We are seeking a skilled Technical Cloud Hosting Specialist to join our global IT team. In this role, you will be responsible for the operational support, optimization, and continuous improvement of our AWS and Azure environments. You will work closely with internal stakeholders and multiple external technology partners across various regions to ensure the scalability, security, and...

Work you’ll do: The key job responsibilities will be to: Lead the end-to-end implementation of the Algosec Security Management Suite, including initial requirements gathering, planning, and project execution. Assess client environments to determine integration requirements and customize Algosec deployments to fit unique network topologies. Collaborate with stakeholders to define and document firewall and network security objectives for Algosec rollout. Configure connectors, agents, and integrations with firewalls, routers, switches, cloud platforms, and other network devices. Test and validate Algosec deployments to ensure accurate policy analysis, risk assessment, and connectivity mapping. ...

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 15 Days, Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

As the Operations & Service Support Manager, your primary responsibility is to ensure 24/7 operational excellence and customer satisfaction for cloud infrastructure offerings, including GPU accelerated compute solutions. You will oversee day-to-day operations, manage support teams (Tier 2/3), and collaborate closely with product and engineering teams to maintain high availability, performance, and robust service for enterprise customers running AI, HPC, or other mission-critical workloads. **Key Responsibilities:** - Lead and coordinate daily operations in multi-cloud or hybrid environments (e.g., AWS, Azure, GCP, on-prem HPC). - Maintain operational dashboards (uptime, ticket volumes, SLAs)...

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 30 Days, Immediate preferred Online interview available for Mumbai and Ahmedabad location

As an experienced ServiceNow ITSM Lead with 6-8 years of experience, you will be joining our technology services client on a contract basis with potential for full-time employment. Your primary responsibility will be to develop expertise on ITSM modules including Incident, Problem, Change, CMDB, SLM, SLA, Service Catalog, Request, Knowledge Now, Mobile, Mobile Agent, Virtual Agent, Predictive Intelligence, Performance Analytics, Surveys, and Assessments. Key Responsibilities: - Integrate web services like REST and SOAP with third-party tools - Build custom service portals - Lead the ITSM Pro instance configuration and development - Implement automation innovations - Manage support for SLA-ba...

The Marcom Platform & Services (MP&S) team is looking for an experienced Technical Release Manager. You will combine your technical expertise with operational and project management skills as you plan, coordinate, and complete regular web releases as well as high-profile Apple events. Your attention to detail and ability to manage multi-functional workflows will be key to delivering stable, secure, and high-quality deployments. You will also own release cycles as they relate to operational efficiency and our CI/CD pipelines. Demonstrating your knowledge of frontend technologies, CMS platforms, Next.js, backend systems, Git workflows, and automation tooling, you will help streamline delivery ...

Do you have a passion for ensuring the reliability and stability of a critical ServiceNow implementation? Are you a highly motivated and expert engineer with a deep understanding of the ServiceNow platform and a solid focus on production support? Join Apple's G&A Solutions Engineering team as a Service Reliability Engineer and play a vital role in supporting our global, critically meaningful ServiceNow environment. Description As a Service Reliability Engineer, you will be at the forefront of maintaining the health, stability, and performance of our ServiceNow instance, ensuring its smooth operation and availability for our users. You will collaborate with ServiceNow developers, administrato...