1384 Itil Framework Jobs - Page 9

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the syst...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Desktop Transformation Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-rel...

About The Role Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Zscaler Architecture, Firewall Architecture, Cloudfare Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :A SOC engineer working with ServiceNow manages security incident and change tickets efficiently, ensuring timely resolution and updates within the ITSM platform. They handle support esc...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that appli...

**Job Description:** As an Oracle Fusion Financials & EBS R12 Analyst at our company in Noida, you will be responsible for providing day-to-day operational support for Oracle Fusion Financials and Oracle E-Business Suite (EBS) R12 applications. Your role will involve troubleshooting issues, performing system enhancements, supporting end-users, and ensuring the smooth functioning of financial and associated applications. You will need to utilize your strong problem-solving skills, knowledge of Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes. **Key Responsibilities:** - Experience in supporting Oracle Fusion Applications and O...

As an Enterprise Security Engineer, you play a critical role in ensuring the security of software products, collaborating with development teams, and implementing best practices to protect against threats. You will design and implement tools to automate security processes. **Key Responsibilities:** - Demonstrate excellent communication and organizational leadership abilities. - Understand network security architecture and its development. - Ensure awareness of wireless security, including routers, switches, and VLAN security. - Knowledge of DNS security principles such as routing, authentication, VPN, proxy services, and DDOS mitigation technology. - Stay updated on the latest security stand...

As an experienced Service Management professional located in Pune, you will play a crucial role in the organization by utilizing your 5-10 years of experience in Service Management (Change, Incident, Problem, CMDB). Your responsibilities will revolve around your knowledge and experience of Service Management/Operation processes and ITIL framework. Additionally, you should possess a basic understanding of Infrastructure Lifecycle and Environments, along with exceptional verbal and written communication skills. Your ability to interact and influence at all levels of the organization/project will be key, coupled with your knowledge of Planning & Forecasting. ITIL foundation and ITIL intermediat...

As a Deployment Analyst, you play a critical role in managing and coordinating the deployment of software, systems, and updates across multiple environments. Your responsibilities include ensuring efficient and timely deployments with minimal disruption to business operations, troubleshooting post-deployment issues, and improving deployment processes through automation and best practices. Key Responsibilities: - Manage end-to-end release processes, including client and engineer coordination, and prepare knowledge base documentation as required. - Troubleshoot post-deployment issues and collaborate with relevant teams for resolution. - Identify opportunities to automate repetitive deployment ...

As an IT Service Management Process Subject Matter Expert (SME) at this company, your role will involve the development, implementation, and management of Service Catalog Management Processes & Policies based on the overall IT Service Management (ITSM) Roadmap. You will lead and drive Continual Service Improvement enhancements to the SCM process and ServiceNow implementation, ensuring alignment with industry best practices such as the ITIL Framework. Your participation in the organizational change management plan will be crucial in supporting the adoption of SCM processes and tools across the JCI Technology organization, collaborating with People Management and other departments to promote s...

Role Overview: As an SAP DevOps Management Lead, you will oversee the support, maintenance, and continuous improvement of the SAP landscape. Your primary responsibility will be to ensure system stability, high availability, and performance while leading SAP DevOps & AMS support operations. Key Responsibilities: - Review, prioritize, and deliver continuous improvement items and issue resolution. - Manage incident, problem, and change management processes following ITIL best practices. - Own Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for SAP AMS services. - Develop solutions, participate in design discussions, and oversee root cause analysis. - Drive automation and p...

Role Overview: As a Major Incident Administrator at our company, your main responsibility will be to manage and coordinate the response and resolution of major incidents that impact the business. You will work closely with senior management, IT teams, and other stakeholders to ensure that incidents are resolved quickly and effectively, minimizing the impact on the business operations. Your role will involve triaging and prioritizing major incidents, coordinating response teams and resources, tracking progress, and communicating status to stakeholders. Additionally, you will be required to conduct post-incident reviews and document incidents accordingly. Key Responsibilities: - Identify and l...

Role Overview: As a SAP ECS Technical Service Manager (TSM) at Anisan Solutions, you will play a crucial role in managing the technical service aspects of SAP solutions. Your expertise in SAP S/4HANA, ITIL Framework, Service Level Management, SAP ECC, and SAP administration will be utilized to ensure the smooth operation of SAP systems. Your main focus will be on technical administration and operations within the SAP Basis skill domain. Key Responsibilities: - Manage the technical service aspects of SAP solutions effectively - Utilize SAP S/4HANA, ITIL Framework, and Service Level Management for efficient service delivery - Ensure smooth operation of SAP ECC and other SAP systems - Implement...

In your role as a Major Incident Management Lead at Gilead in Chennai, you will oversee and coordinate the response to critical incidents within the organization. Your leadership qualities and understanding of IT service management principles will be crucial in effectively managing major incidents to minimize business impact. Responsibilities: - Promptly identify, assess, and manage critical incidents that disrupt business operations or services. - Develop and maintain a comprehensive Major Incident Management process, including escalation procedures, communication protocols, and post-incident reviews. - Establish and maintain relationships with key stakeholders to ensure effective coordinat...

Project Role :Service Delivery Operations Representati Project Role Description :Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost. Must have skills :Infrastructure Service Management Good to have skills :NA Minimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your typical day will involve overseeing work assignments, ensuring efficient service delivery, and...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to trouble...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EMC Storage Area Network (SAN) Administration, HPE SAN Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationRole:EMC SAN Storage AdministratorRole Description:Storage Administrator will be responsible for the configuration, management, and troubleshooting of EMC storage systems. This role involves ensuring optimal performance, availability, and scalability of stora...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to qual...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Project Portfolio Management Tools Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless operations. Roles ...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to qual...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to trouble...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EMC Storage Area Network (SAN) Administration Good to have skills : HPE SAN AdministrationMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationRole:EMC SAN Storage AdministratorRole Description:Storage Administrator will be responsible for the configuration, management, and troubleshooting of EMC storage systems. This role involves ensuring optimal performance, availability, and scalability of storage i...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years of full time eduaction Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software issues to ensure seamless o...