1774 Itil Framework Jobs - Page 7

Min 1 year expr into Service desk process Must expr into any ticketing tool eg: Service now Good communication Location: Pune Immediate joiners preferrable Rotational shift timings Virtual mode Kathir 7845422042

Role: Technology Analyst - IT Services- sal: Max 12 LPA Loc: Bangalore, pune Exp: 5+ yrs in Networking &server (switches/firewall/ routers)Asset management & IT Supplier Management immediate joiners 24/7 shift regards, stefi 7826055629

Role: ITIL Experience: 2+yrs in ITIL Salary: upto 6 LPA Location: Pune & Bangalore Immediate Joiners Rotational Shift & week Off Walk-in Interview Regards, Janani 9600445623

Min 1 year expr into service desk International exposure Must expr into Ticketing Tools Good communication skills Immediate joiners Rotational shift timings Both way cab Virtual mode Thanks Janani 9600445623

IT Ops Job Description with Immediate Joining Location: Hyderabad, INDIA. Job Title: IT Ops Experience: 8+ OSI Digitalis looking for Lead IT Ops responsible for ensuring that all incidents are identified, triaged, and escalated within SLA guidelines. Root-cause analysis and documentation for high severity incidents and delivered to the respective application owners. This position will interface with various operations teams to bring quick and timely resolutions to incidents. This position will have an opportunity to grow to next level as IT Ops manager also has visibility and influence over all IT projects and operations. Responsibilities: Flexible to work in 24/7 - 365 Days critical product...

As a Technology Support II team member in Card Technology, you will join a dynamic team shaping the tech backbone of operations. Your expertise will fuel seamless system functionality and innovation to ensure operational stability, availability, and performance of production application flows. Your efforts will support a seamless user experience and a culture of continuous improvement. **Key Responsibilities:** - Provide end-to-end application or infrastructure service delivery for successful business operations - Support day-to-day maintenance of systems to ensure operational stability and availability - Assist in monitoring production environments for anomalies and address issues using obs...

As an ideal candidate for this role, you will be responsible for: - Providing IT service management using the ITIL framework - Offering support for Digital Gateway applications - Managing problem and change effectively - Overseeing service transition and operations - Monitoring and reporting SLAs/KPIs - Managing stakeholders and vendors - Optimizing processes and implementing automation - Handling risk and compliance management The job description does not include any additional details about the company.,

As an SAP Basis Administrator at Capgemini, your role involves administering SAP ABAP and JAVA stack systems, including installations and lifecycle implementations. You will be responsible for managing the SAP Correction and Transport System, applying OSS notes/support packages, and leading system upgrades, OS/DB migrations, and performance tuning activities. Additionally, you will design and implement technical architecture and solution extensions, perform system copies/refreshes, and regular housekeeping tasks. Your expertise with HANA and ASE databases will be crucial in ensuring optimal performance and stability. Key Responsibilities: - Administer SAP ABAP and JAVA stack systems, includi...

Overview PepsiCo is seeking a seasonedServiceNow Architectwith deep expertise inTechnology Excellence domains(ITSM, ITOM, SecOps, APM, SPM, OT) to lead thesolution design, platform governance, and architectural oversightof our ServiceNow ecosystem. This role is instrumental in ensuring that platform capabilities align with enterprise architecture, business objectives, and industry best practices. Responsibilities Define and maintain the ServiceNow architectural blueprint for Technology Excellence domains, ensuring alignment with PepsiCos strategic and operational goals. Lead solution design reviews, ensuring proposed configurations and customizations adhere to architectural standards and bes...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing system performance, and collaborating with ...

Role: Lead IT Consultant IT ServiceNow Exp 8-15 Years Location: Delhi NCR Role Objective: ServiceNow Lead, you will be responsible for providing Technical Leadership, Mentoring and guidance in the design, development, and implementation of ServiceNow solutions and the platform operations. You will work closely with business stakeholders, functional teams, and technical teams to ensure that ServiceNow applications meet business requirements and are aligned with the organization's IT strategy. Global Support for SNOW. Job role and Key Deliverable: Strategic Planning: Own the overall solution blueprint and roadmap, work closely with other business functions to articulate business needs, and tra...

Role: Lead IT Consultant IT ServiceNow Exp 8-15 Years Location: Delhi NCR Role Objective: ServiceNow Lead, you will be responsible for providing Technical Leadership, Mentoring and guidance in the design, development, and implementation of ServiceNow solutions and the platform operations. You will work closely with business stakeholders, functional teams, and technical teams to ensure that ServiceNow applications meet business requirements and are aligned with the organization's IT strategy. Global Support for SNOW. Job role and Key Deliverable: Strategic Planning: Own the overall solution blueprint and roadmap, work closely with other business functions to articulate business needs, and tra...

Role and Profile: IT Service Desk Analyst Exp: 3-6 Years Job Location: Delhi / Noida Academic: BE/ B Tech / BCA/ BSc IT/ Computer Science Role & responsibilities Act as first point of contact for all IT related issues and service requests and provide resolution via email, phone, remote tool in 24*5 support environment. Level 1 troubleshooting of issues reported by users, assist users on technical questions and queries. Ensure user queries or issues are captured, validated, and evaluated in an efficient and timely manner. Records and tracks issues from outset to conclusion with 2nd level support teams. Ensure resolution of issues in timely manner with follow-up and necessary escalation as req...

As a Field Tech Associate-DSS at NTT DATA in Pune, Maharashtra (IN-MH), India, you will play a crucial role in the EUC Team by providing support to End Users in a Client Environment. Your work will be guided by operational and project objectives, and success will be measured on SLAs, CSFs & KPIs aligned to the same. Your responsibilities will include working on Day-to-Day Incident Resolution & Request Fulfilment aligned to the ITIL Framework. Additionally, you will be involved in IMAC activities for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals, ensuring smooth transitions between desks, floors, or buildings as required. You will also be expected to learn new ...

Role Overview: As an IT Infrastructure and Operations Specialist, you will be responsible for leading projects, managing IT operations, and ensuring the smooth functioning of the IT infrastructure. Your strong theoretical and practical knowledge of IT infrastructure and operations will be crucial in analyzing and solving complex problems with great attention to detail. You will work closely with business stakeholders and senior management, demonstrating excellent communication and interpersonal skills. Key Responsibilities: - Lead projects related to IT infrastructure and operations with minimal supervision - Implement and improve processes based on the ITIL framework, including Incident, Pr...

Role & responsibilities Critical Incident Management+major incident management Preferred candidate profile NP-30-45DAYS

Role Overview: You will be joining the IT EUS Operations Specialist team at PTC, where your main objective will be to bring value to customers by providing end user computing support, enhancing user experience, and acting as a customer liaison & advocate. Your role will involve working hands-on with end user computing support, end user enablement, and assisting with regional infrastructure projects. Key Responsibilities: - Have a basic understanding of company end user computing standards and architecture. - Assist in level two analysis for end user computing issues or requests. - Update tickets periodically for long-running requests and ensure resources are working as expected. - Assist in ...

As an Oracle Fusion Support Team Member, you will be responsible for providing day-to-day operational support for Oracle Fusion Financials and Oracle E-Business Suite (EBS) R12 applications. Your role will involve troubleshooting issues, performing system enhancements, supporting end-users, and ensuring the smooth functioning of financial and associated applications. Strong problem-solving skills, knowledge of Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes are essential for this role. Key Responsibilities: - Experience in supporting Oracle Fusion Applications and Oracle E-Business Suite (EBS) - Familiarity with key Oracle m...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management Good to have skills NA Minimum 0-2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructur...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : Microsoft Power Business Intelligence (BI) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with di...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructur...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management, Service Desk Voice Support Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or appl...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructur...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills NA Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery for IT production systems and services. Your typical day will involve supporting the infrastruc...