1442 Itil Framework Jobs - Page 34

Solution Architecture & Design Define and implement scalable, performant ServiceNow solutions that align with business needs. Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks. Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements. Customize and implement SRE practices for platform and associated products/applications Technical Leadership & Governance Provide architectural guidance and technical mentorship to ServiceNow developers and administrators. Conduct code reviews, technical audits, and system performance optimizations. Establish governance policies for instance management, upgrades, and...

L1 Engineer - AODB Job Title: L1 Engineer - AODB Experience: 2 Years Location: Navi Mumbai Employment Type: Full-Time /permanent Job Summary: We are seeking a passionate and detail-oriented Level-1 Engineer with 2 years of hands-on experience to provide dedicated support for the Collins Aerospace Airport Operational Database (AODB) system and related systems such as Resource Management System (RMS) and Flight Information Display System (FIDS) throughout the Defect Liability Period (DLP). This role ensures operational stability, timely defect resolution, and coordination with Original Equipment Manufacturer (OEM) teams as per project delivery and maintenance protocols. Key Responsibilities: M...

As an Oracle DBA L2 based in Gurugram, you will be responsible for various tasks related to Oracle server installation, upgrades, storage allocation, and planning. Your primary duties will include creating primary database storage structures, working with Oracle Enterprise Manager (OEM) and Grid Control, and ensuring system storage is allocated effectively for present and future database requirements. You will also be expected to have a solid understanding of various technologies such as RMAN, Data Guard, RAC, Data Pump, ASM, networking, Oracle 11G, and performance tuning. Additionally, your role will involve managing database change/release, maintenance, and complex migrations using Oracle ...

The Project Lead- CoE Functions plays a pivotal role in Global Business Services (GBS) at Bunge, leading the establishment and development of multiple Centers of Excellence (COEs). This position requires a strategic and operational leader who can spearhead the creation of COEs from scratch, including forming teams, setting up service delivery frameworks, and ensuring seamless operations. By focusing on process optimization, automation, and innovation, this leader drives transformative change across GBS. Key Responsibilities: - Design and implement new COEs, defining their mission, vision, scope, and strategic objectives. - Build high-performing teams for each COE, handling recruitment, onboa...

You are being offered an exciting opportunity to join NTT DATA as a Field Tech Associate - DSS Engineer in Pune, Maharashtra (IN-MH), India. As a member of the EUC Team, you will provide essential support to End Users in a Client Environment. Your work will be guided by operational and project objectives, with performance measured on SLAs, CSFs, and KPIs aligned to the same. Your responsibilities will include Day-to-Day Incident Resolution & Request Fulfilment following the ITIL Framework. You will also be involved in IMAC (Install, Move, Add, Change) activities for various IT equipment and peripherals as required, ensuring seamless operations within the organization. Additionally, you will ...

The position of eComm & digital manager (SFCC, SFRA) is currently available in Gurgaon. With 9 years of experience and a Bachelor's degree in IT, you will have the following key deliverables: Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Collaborate with the IT Leader to manage digital & eComm application instances and integrations in the India eComm landscape. Establish and maintain IT processes to manage site IT operations, resolve issues, and prioritize enhancement requests in alignment with our eComm strategic direction. Ensure that the systems under your responsibilities meet SLAs, are stable, and serve their purpose at minimal costs. Cont...

As a valued member of the team at Stryker, you will have the opportunity to be a part of an award-winning organization with a culture that values your unique talents. Our total rewards package includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, service and performance awards, as well as various social and recreational activities tailored to each location. Named as one of the World's Best Workplaces by Fortune Magazine, Stryker is committed to providing you with a supportive environment where you can thrive both personally and professionally. Our dedication to diversity and inclusion has also earned us recognition as a Best Workplace for Diversity by Fort...

We are looking for an experienced operations support leader to oversee all production-related service resolutions for a global Oracle implementation within the Horizon operations environment. As the Senior Technical Manager, Global ERP Operations, you will report to the Director, Horizon Operations Support and play a pivotal role in shaping and leading Horizon Operations support worldwide. Your primary focus will be on ensuring the robustness, security, and high performance of applications and services. Your responsibilities will include demonstrating strong analytical thinking and proposing solutions, bringing technical expertise with proficiency in Artificial Intelligence and programming s...

Jul 16, 2025 Location: Hyderabad Designation: Assistant Manager Entity: Deloitte Touche Tohmatsu India LLP Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in be...

Lead end-to-end service desk operations across multiple geographies. Drive performance and operational efficiency through robust incident, request, and escalation management. Establish and monitor KPIs, SLAs, and CSAT targets, ensuring adherence and continuous improvement. Implement ITIL best practices for service management, including incident, problem, and change management. Govern vendor/partner performance and contractual service delivery in managed service models. Conduct root cause analysis and trend reviews for recurring issues and drive permanent fixes. Define and run shift rosters, workforce planning, and capacity forecasting. Contact Person : - Maheshwari Balasubramanian Email : - ...

In Depth understanding of Service Desk operations. Should have managed a span of upto 100+ FTEs Good understanding of ITIL framework and processes. Focus on continuous service improvement, customer experience and Service Delivery Manages the day-to-day operations Problem solving skills and quick thinking to own resolve issues independently Effectively Manages expansion of the engagement Ensures seamless communication and interaction with the all internal external stakeholders. Contact Person: Maheshwari Balasubramanian Email: maheshwari@gojobs.biz

Major Responsibilities: Manage the Perimeter Security technologies deployed by Tata Communication on client infrastructure including Firewall, Proxy, 2FA, etc. Handle change and support requests from customers Perform initial troubleshooting on issues and escalate to shared SOC team as needed via portal, email or phone. Follow up requests and incidents for resolution and ensure client is communicated regularly Establish good working relationship with the stakeholders on the client side Send regular reports on the tasks performed to the TCL Manager Provide hands and feet support for the remote team inside the client infrastructure for troubleshooting and other activities. Work with vendors to...

Job Summary: We are looking for a highly skilled and experienced ServiceNow Developer with over 6+years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on CSM Module . The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs. Key Responsibilities: Design and implement scalable ServiceNow solutions across CSM , ITSM, ITOM and custom applications while ensuring security, compliance, and performance. Manage data migration and customer onboarding experience from legacy applications to the ServiceNow / SaaS stack. Collabora...

As a member of the Network Operations Center (NOC) team, you will be responsible for the following key responsibilities: Team Management: You will lead, manage, and mentor a team of NOC engineers and technicians. Your role will involve scheduling and assigning tasks to ensure 24/7 network coverage. Additionally, you will conduct regular performance evaluations, providing feedback and coaching for continuous improvement. Network Monitoring & Management: Your responsibilities will include overseeing the continuous monitoring of network performance, including servers, routers, and switches. You will ensure timely identification, logging, and resolution of network incidents. Moreover, you will b...

As a Storage Systems Administrator at Ameriprise India LLP, you will be responsible for performing moderately difficult and independent assignments related to troubleshooting, problem diagnosis, and problem resolution for various technologies. Your role will involve implementing and configuring storage systems such as storage area networks (SANs), network-attached storage (NAS), and cloud storage solutions. You will actively collaborate with team members and external partners to address and resolve incidents and problems efficiently. Monitoring storage performance and capacity, optimizing storage resources for optimal performance and cost-effectiveness, troubleshooting storage-related issues...

You should have a Bachelor's degree in Computer Science/IT (B.Tech) or MCA qualification to be eligible for this job opportunity located in Pune with a Work From Office arrangement. You must possess 3 to 5 years of experience in ServiceNow development and administration. As a ServiceNow Developer, your primary responsibilities will include designing, developing, and implementing ServiceNow solutions using both out-of-the-box features and custom scripting. You will be tasked with customizing and configuring various ServiceNow modules such as Incident, Problem, Change, Request, CMDB, Knowledge, and Service Catalog. Developing and maintaining integrations with third-party tools through APIs, we...

You will be responsible for providing implementation and post go-live support on ITSM Remedy, SmartIT/MyIT, smart reporting, CMDB, and Asset Management according to agreed SLAs. Your role will involve handling administration, operations, customizations, integrations, and development of ITSM Remedy while following standard best processes. It is essential to possess a bachelor's degree and have experience in Applications Managed Services and Implementation Services environment. Familiarity with UNIX operating system and ITIL framework is advantageous. Your duties will include troubleshooting ITSM applications, integrations, and customizations, and you should be well-organized with a positive a...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Perform root cause analysis (RCA) for recurring incidents and major problems. Coordinate with technical teams to identify and implement permanent fixes. Maintain the Known Error Database (KEDB) and Problem Records in ITSM tools (e.g., ServiceNow, BMC Remedy). Conduct trend analysis to proactive...

NTT DATA is looking for a Field Tech Associate - DSS to join the team in Pune, Maharashtra, India. As a member of the EUC Team, you will provide support to End Users in a Client Environment. Your work will be guided by operational and project objectives, focusing on SLAs, CSFs & KPIs aligned with the same. You will be responsible for Day-to-Day Incident Resolution & Request Fulfilment according to the ITIL Framework. Additionally, you will be involved in IMAC activities for various IT hardware and peripherals. To be successful in this role, you should have 1 to 3 years of experience in End User Computing, IT Support, and Asset Management. Strong troubleshooting skills in Windows, Office, COT...

Work Flexibility: Hybrid What you will do: Assist with Configur ing , manag ing , and maintain ing the ServiceNow platform, ensuring its functionality and performance. Investigate and diagnose problems, find root causes and identify solutions and provide support to end-users, resolving issues and working tickets as needed. Assist with platform upgrades and apply patches to ensure the system is up to date when required . Partner with ServiceNow team members to develop wo rkflows, perform tes t ing , and assist in solution development. Assist in monitoring and maintaining the core data on the platform, including but not limited to, users, groups, locations, and other critical platform resource...

What you get to do in this role: Be a ServiceNow Developer for ServiceNow! Build high-quality, scalable, and secure ServiceNow applications that are used by ServiceNow Security and other Engineering teams. Learnings first: Get to learn and work on the latest ServiceNow Application & Platform features. End-to-end ownership: Directly interact with the users & stakeholders, innovate & identify opportunities for continuous enhancements, and drive solutions until deployment. Independently design, code, and debug complex applications that are integrated with multiple systems. Explore the latest ServiceNow features and evaluate them for adoption. To be successful in this role you have: Experience i...

Proven experience in ITSM leadership roles with hands-on exposure to ITIL-based practices Strong understanding of ticketing systems ServiceNow Remedy etc Reporting tools Excellent skills in people management process governance compliance frameworks

Service Desk Team Lead, ITIL framework, Customer Service and Support, Process Improvement and Compliance, Technical Expertise and Collaboration, Reporting and Analysis, ITIL Certification, V3 or V4 Foundation certified.

As an IAO PLM End User Support, your main responsibility will be to provide support to Engineering end users on 3D experience, Enovia/CATIA, and other tools. This includes offering assistance for RNTBCI users on Enovia/CATIA and other CAD/PDM applications, ensuring operational support, methodologies, coaching, and floor walking support. You will actively participate in the end-user incident workflow, resolving incidents at the RNTBCI level promptly or escalating when needed. Additionally, you will be required to explain software functionalities, provide coaching to end users, and maintain a good rapport by delivering quality technical support. The ideal candidate for this role should hold a ...

The role of this position involves executing client transformation engagements within the realms of Supply Chain and Procurement, risk & compliance, and ERP/IT support. Your responsibilities will include ensuring the delivery of high-quality work, identifying and addressing engagement-related risks, cultivating relationships with clients and internal stakeholders, and supporting Managers in meeting client and internal KPIs. In order to be successful in this role, you should possess a minimum of 5 years of experience in developing solutions using Oracle EBS/Cloud. You should be proficient in Oracle Technologies such as OTBI, BIP/XML Publisher SQL, PL/SQL, and Oracle Reports. Additionally, exp...